Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

251 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
251 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
True to their word
Customer Service
Quality
Value
I was impressed by this company from the initial meeting with Carl who was able to respond to all my questions and allay any concerns I had. They were professional from start to finish, communicating efficiently, arriving promptly, taking pride in their work, clearing up after themselves each day and ensuring I continued to be happy. The price I was quoted is the price I have been I voiced for - no hidden extras! I would recommend Castle Windows without hesitation.
Customer in Staffordshire Posted on 25/03/2019 , work completed 23/03/2019
Hardworking
Customer Service
Quality
Value
All new windows and doors fitted including porch. From the quote to the end of the job, everyone we met was polite and hardworking. Fitters cleaned up after themselves every day and were respectful at all times. Would highly recommend.
Tracey, West Midlands Posted on 11/03/2019 , work completed 11/03/2019
Great service and value
Customer Service
Quality
Value
Always courteous, prompt and efficient, the guys did a great job replacing 16 windows and one door on a house that is more than 200 years old. This is the second time we have employed them and would not hesitate to recommend them to anyone.
Customer in Shropshire Posted on 10/03/2019 , work completed 07/03/2019
Very good service
Customer Service
Quality
Value
Very good service, polite guys, very pleased.
A, West Midlands Posted on 08/03/2019 , work completed 08/03/2019
Four replacement windows
Customer Service
Quality
Value
The survey, quotation and visual illustration were all carried out in one visit. A neat and tidy installation followed on the date booked. There was no mess and the work was completed speedily. Would recommend Castle Windows(Midlands) ltd. to others for keen pricing and good quality products.
Customer in Staffordshire Posted on 07/03/2019 , work completed 07/03/2019
Replacement windows
Customer Service
Quality
Value
Replacement of all windows. Work carried out was excellent.
R, West Midlands Posted on 01/03/2019 , work completed 01/03/2019
Excellent product at a fair price
Customer Service
Quality
Value
From the initial visit to get a quote, to signing off the completed job the process has been smooth and efficient. The use of software to show us what the finished product would look like was great, it's hard to imagine what you can't see. The house has been double glazed from top to bottom, 2 new doors fitted and french doors to replace patio windows, dormers reclad in UPVC and all weather boarding and fascia replaced. The workmen have been friendly and hard working, and have made every effort to keep things clean and tidy at the end of every day. Communication from initial contact to final sign off has been excellent, with no hard sell and no payment required until the job was completed. I can not recommend this company highly enough, and would not hesitate to use them again. Thanks to Carl and the team for making the whole process as easy as possible.
Customer in West Midlands Posted on 21/02/2019 , work completed 20/02/2019
Reliable and competitive price!
Customer Service
Quality
Value
Fitted new bay windows and bedroom window. Karl was great during the quotation, we felt at ease and confident with our decision to use castle windows. The fitters arrived promptly and carried out the work well. Tidy, clean & professional company from start to finish.
Rachel, West Midlands Posted on 18/02/2019 , work completed 18/02/2019
Great work and met our expectations
Customer Service
Quality
Value
Carl explained the products available and took time with samples and expert computer images so we knew what the windows would look like super imposed on photographs of our property. The workmen were quick, quiet, courteous and hard working also taking time to answer questions. We would recommend Castle Windows and have no hesitation speaking to anyone who is interested in them.
Customer in West Midlands Posted on 16/02/2019 , work completed 06/02/2019
Quick and efficient
Customer Service
Quality
Value
Replaced some windows with expertise, tidiness and professionally, nothing to much trouble.
Geoffrey, West Midlands Posted on 08/02/2019 , work completed 08/02/2019