Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

275 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
275 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Door and window replacement
Customer Service
Quality
Value
Work carried out to high standard. Excellent customer service. Carl very personable guy. Workmen are respectful and tidy, doing a good clean-up job after them. Would, and have recommend them and would gladly reuse them.
Customer in West Midlands Posted on 07/11/2024 , work completed 01/11/2024
Excellent service - french door replacement
Customer Service
Quality
Value
Got quotes from national and local companies, Castle were the cheapest. Helpful salesmen, explained options and showed them on his laptop. Fitted 4 weeks after placing order, as agreed. Fitters arrived on time and began work immediately. Cleaned up as they went. Everything fitted first time and fitters clearly knew their job. Installation completed in 1.5 hours, area and windows cleaned. They explained operation of door and that they would fix any problems within the 10 year warranty period. Doors look great. Can't recommend this supplier highly enough.
Customer in Staffordshire Posted on 24/10/2024 , work completed 23/10/2024
Excellent first class windows and fitting service
Customer Service
Quality
Value
We have previously used this company a few years ago to install a new front door and side glass panel and highly impressed with the new door so decided to use this company again, as we required new patio doors a new bathroom window and two other bedroom windows. Carl visited the house who was very polite and professional and quoted a excellent price for the work to be carried out. The date of fitting was 11/10/2024 the fitters arrived promptly and worked very hard indeed replaced each window and paying great detail to there quality of work. Truly very professional fitting service clearly up all the mess and explained how the new patio doors worked. This Company only use there own fitters, not like some companies who sub contractor the work and the quality suffers. I would use this company again and seriously recommend to anyone.
Customer in West Midlands Posted on 11/10/2024 , work completed 11/10/2024
Kitchen : replacing current window with glass door and new window
Customer Service
Quality
Value
Our experience with Castle Windows was first class. They came on time to assess the project, measure up and offer several design options. The date and time for the replacement and installation was fixed subsequently. On the agreed date they can on time and completed the job quickly and expertly. They also tidied up efficiently. We wouldn't hesitate to recommend Castle Windows for any similar work
Customer in West Midlands Posted on 08/09/2024 , work completed 02/09/2024
Replacement doors
Customer Service
Quality
Value
Work was carried out to an excellent standard. The 2 door fitters were pleasant and cleaned up any mess they made. The price was told to us when we had a quote which was the exact price paid. I recommend this business as nothing is hidden.
Customer in West Midlands Posted on 23/08/2024 , work completed 23/08/2024
Very efficient and friendly
Customer Service
Quality
Value
Castle windows was recommended to me by my son who'd previously had some work done by them. Carl came round to discuss what I wanted and give me a quote, he listened to what I wanted and then made some suggestions that would work better for me. I wanted new windows front and back, a new porch door and windows and side door. The date to start work and budget was agreed. Bill and Josh came on the Tuesday and by Friday. They were efficient and friendly, they would always make sure they had tidied up at the end of the day. I am very pleased with the results
Customer in West Midlands Posted on 20/08/2024 , work completed 16/08/2024
Excellent quality windows
Customer Service
Quality
Value
We had castle windows install triple glazed acoustic windows and a conservatory. The finished product looks amazing. Pristine and the workmen cleaned up after themselves every day. I would highly recommend them and love how quiet it is inside compared to our 20 year old double glazing. Very pleased and happy.
Customer in Telford and Wrekin Posted on 13/08/2024 , work completed 02/08/2024
Fabulous job replacing a door and windiws
Customer Service
Quality
Value
I contacted Castle Windows to undertake work on my elderly mother’s property, replace a door, a conservatory window and make good some interior damage to the conservatory finish. From start to finish it was a pleasure dealing with Carl and Billy. They were punctual, professional at all times, clear about what needed to be done and how and competitively priced. Billy, who did the work, advised of start timing on the day, did the work required to an exceptionally high standard, removed the damaged items and even cleared up after himself. Very very satisfied and can’t rate this business highly enough. Thank you to Castle Windows (Midlands)!
Customer in West Midlands Posted on 09/08/2024 , work completed 09/08/2024
Bi fold doors
Customer Service
Quality
Value
Brilliant service from start to finish. Did exactly what they quote for. Excellent service would recommend .
Customer in Staffordshire Posted on 27/07/2024 , work completed 11/07/2024
Great refurb on a old conservatory
Customer Service
Quality
Value
Castle Windows were fantastic from start to finish with an honest first consultancy where we discussed options and examples of previous work and costs to a quick and efficient install of new windows and roof. We cannot fault the service and delivery of Castle Wi does and would happily recommend them to anyone looking to have conservatory or window work done.
Customer in West Midlands Posted on 05/06/2024 , work completed 29/05/2024