Castle Windows (Midlands) Ltd

We are very pleased to recommend Castle Windows. Firstly, we met Carl who went through our options to suit the style of the house and adjusted things to fit around the obstacles we have, as well as fire escape safety. He also showed us what they would look like on our house via his computer, which was very reassuring. The price he gave us was superb compared to other companies we had looked at. Our windows and front door were fitted on the day and time he said, with ease and professional expertise. The window fitters were very pleasant and knowledgeable, they tidied up and took away all the rubbish. The end result is a transformation, from old brown, leaded 1980s windows to fancy, modern ones that look amazing, open with ease and allow for escape in a fire but are also secure and well made.

Highly recommend, quality products installed by a great team, Ben and Billy, arrived on time introduced themselves were polite and professional throughout and all rubbish and old windows taken away.

From ordering the doors from Carl, ( great guy ) very knowledgeable about the products they do, to them being fitted the service has been excellent, we were informed when the fitting and time would be and got a text message a week before with a reminder ( very helpful ) we have used castle windows 3 times in the past for new triple glazing windows, replacement glass, a porch, gutters etc, and we will definitely be using them again as they are our first point of call, the fitters are very professional and friendly and always clear up after themselves, we couldn’t be any happier with the service, we highly recommend them.

Castle Windows built my conservatory four years ago. I was so pleased with the result that they were the only company I approached for a quote to fit replacement windows and additional glass to the porch. Carl came to measure up and talk through the options with me. He was able to show me a mock up of how the windows would look on my house on the TV screen, which was really helpful. There was additional discount, because I was a returning customer - which was much appreciated. We agreed the contract and fitting date. I was sent a reminder of the fitting one week before. On both days of the fitting the two lads arrived promptly and worked extremely quickly. They were very professional, but friendly and made an excellent job. They put a dust sheet down to cover my stair carpet and cleaned up after themselves. I was shown how to open the windows to be able to clean the external glass. Nothing was too much trouble. I cannot recommend Castle Windows highly enough. The experience was superb from start to finish.

Needed a replacement for our old doors onto the balcony. Rang Castle Windows who we have now used countless times and are always impressed with the quality of the windows, and the professionalism & quality of work of the installers. Carl came to measure up at the time agreed, measured up and arranged a time to suit me. Good communication with the office to confirm the appointment, installers arrived on time, very clean and tidy workers, very happy with the finished product. I would, and do, recommend Castle Windows to friends and family.

On initial quote, Carl was professional and listened to what we required, nothing was too much trouble. Nathan and Alan who completed the 3 day work on our house was competent, professional at all times and tidied any mess at the end of the day. They worked in difficult weather conditions to complete within timelines and we really appreciated their work ethic. We are over the moon happy with the new windows and doors.

New French windows fitted. Great experience from start to finish. Helpful advice about the best options at the point of sale. Fitting completed in a timely fashion. Beautiful job retaining wooden architraves that I’d asked for. Helpful young men who did a great job, including tidying up after themselves. Highly recommend.

A fantastic experience from start to finish!! Carl came to measure and provided us with a very competitive quote, the fitters were extremely professional throughout, nothing was too much trouble. Windows and doors look amazing and have had lots of compliments from the neighbours!! Thanks Castle Windows for doing an amazing job!!

Very helpful and knowledgeable suggestion for products and fitment. They even tried to re-use existing frames where possible. Computer system provided a view of our house with the windows and doors to see style and colour combinations. Really surprised with the overall price - we expected this to be much higher with the quality of the units selected. Very high quality fitting of the windows and doors. All fitting and sealing perfectly done. Very impressed with the quality of the windows and doors themselves. Very highly recommended and we will definitely use Castle Windows again

Very pleased with the service ,and price. Very professional from start to finish. Carl came and did the estimate , I was very pleased with the price . I was given a date straightaway. The two fitters turned up on the date selected 15 minutes early. They got straght down to work. Both guys where very polite and friendly. The work was completed to a very high standard. All mess was tidied up. I would definitely recommend castle windows , and would be more than happy to use them again.