Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

306 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
306 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Company
Customer Service
Quality
Value
Needed 3 large double glazed windows replacing. Quote was very acceptable and 4 weeks later the windows were fitted. 1st class service from everyone at Castle Widows. The fitters were very professional and cleaned up well after the work was completed. Great service all round. Thank you
Customer in West Midlands Posted on 29/09/2026 , work completed 29/09/2026
Replacement Windows
Customer Service
Quality
Value
We chose Castle Windows to replace our windows and doors after getting a few quotes for the work. Castle were the easiest to deal with from start to finish. They were punctual, friendly and professional and kept us informed throughout. Very pleased with the ned result and the service etc. A really good experience all round.
Customer in Posted on 21/09/2026 , work completed 17/09/2026
5 stars
Customer Service
Quality
Value
Have used castle windows 3x now and their service and workmanship are second to none. The installers are real craftsmen and are always respectful and competent.Would recommend them unreservedly.
Customer in West Midlands Posted on 16/09/2026 , work completed 14/09/2026
Quality from Start to Finish
Customer Service
Quality
Value
From the original enquiry through construction to completion, Castle Windows staff were helpful, cheerful, efficient and professional. A real breath of fresh air.
Customer in Staffordshire Posted on 10/09/2026 , work completed 10/09/2026
Great service, great products, great price
Customer Service
Quality
Value
From first contact to last this company was professional, friendly and efficient. Carl visited and showed us the actual windows (models of) and the finished article on the TV screen. Carl made suggestions that we had not thought of to improve the look of our home and we are so pleased we took his advice. Very fairly priced and agreed there and then. No haggling, no "phoning the manager for a discount type of sales pitch", no pressure. The fitting was approx. 6 weeks later and the fitters were friendly, efficient and nothing was too much trouble. We had a few tiny snagging issues, however they were remedied extremely quickly. Would highly recommend this very competitively priced team of individuals.
Customer in West Midlands Posted on 19/08/2026 , work completed 08/04/2026
Don't look elsewhere,couldn't be happier, 100% recommend!
Customer Service
Quality
Value
Carl from Castle Windows Midlands Ltd came to do a quote for us to do our back windows and new conservatory, as they had 4 years previously done our front windows, bathroom, and two new doors. We were so happy with the quote and we are absolutely happy with the work carried out by his team Josh and Billy, who were very polite, friendly and very competent in their job, any time I came to ask about anything they would take the time to explain what was happening and why etc. Honestly, if your considering having any work done and your worried, then don't be, use this company and you will be 100% happy, you can get in touch with Carl if needed (we didn't have to) and he will be happy to answer any questions or problems you have. Thanks Again
Customer in Warwickshire Posted on 01/08/2026 , work completed 31/07/2026
Good all round job
Customer Service
Quality
Value
Good job all round, left place clean and tidy. Would recommend. No pressure selling when we had quote just came priced up job and left we to make our own minds up.
Customer in West Midlands Posted on 25/07/2026 , work completed 24/07/2026
Excellent quality, even better customer service
Customer Service
Quality
Value
I recently had new French doors and a new front door installed by Castle Windows. Josh and Billy were very thorough and helpful throughout the installation, always in constant communication with me and making me aware of any adjustments that they had to make while completing the job. I would highly recommend to anyone looking for high quality fittings.
Customer in West Midlands Posted on 24/07/2026 , work completed 23/07/2026
Professional, Friendly and Highly Recommended
Customer Service
Quality
Value
I’ve had multiple windows and doors fitted by Castle Windows Midlands Ltd over the years, and every experience has been excellent from start to finish. From the initial quotation through to the installation, the whole team has been friendly, professional and a pleasure to deal with. There's never any hard sell – just honest advice, clear communication and a genuine commitment to providing the right product for your home. The quality of both the windows and doors is outstanding, and the workmanship during installation has always been first class. The fitters are punctual, courteous, tidy and take real pride in their work, leaving everything clean and finished to a very high standard. It's refreshing to find a company that consistently delivers exactly what they promise. That's why I’ve returned to Castle Windows Midlands Ltd time and time again, and I wouldn't hesitate to recommend them to anyone looking for quality products backed by exceptional customer service. A five-star company in every respect. Thank you to everyone involved!
Customer in Staffordshire Posted on 20/07/2026 , work completed 20/07/2026
Great windows and door.
Customer Service
Quality
Value
We are very pleased to recommend Castle Windows. Firstly, we met Carl who went through our options to suit the style of the house and adjusted things to fit around the obstacles we have, as well as fire escape safety. He also showed us what they would look like on our house via his computer, which was very reassuring. The price he gave us was superb compared to other companies we had looked at. Our windows and front door were fitted on the day and time he said, with ease and professional expertise. The window fitters were very pleasant and knowledgeable, they tidied up and took away all the rubbish. The end result is a transformation, from old brown, leaded 1980s windows to fancy, modern ones that look amazing, open with ease and allow for escape in a fire but are also secure and well made.
Customer in West Midlands Posted on 30/06/2026 , work completed 27/05/2026