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Endorsed by Which?
Castle Windows (Midlands) Ltd
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.
What we do
Glaziers
- Double glazing installation
- Window consultants
- Replacement window services and repairs
- Sash windows
- Glass boarding up and replacement
- UPVC Windows
- Aluminium Windows
- Double glazed units
- Triple Glazing
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- UPVC doors
- Composite doors
- French doors
- Front door
- Orangeries
Conservatories
- conservatory roof insulation
- Conservatory Roof replacement
- Sun Lounge
Roofers
- Flat roofing
- Guttering, fascias and soffits
- Cladding
- Conservatory roof conversions
- GRP roofer
- Roofline
- Rubber roofing (EPDM)
- Tiled conservatory roofs
More Services
- dog flaps
- porches
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
293 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent Service!
Customer Service
Quality
Value
Castle Windows fitted my new front door and back door. From the initial visit to discuss my requirements and help me choose my doors from their extensive catalogue, to the agreed time and date of fitting, and the prices, I have found the whole experience and service provided excellent! Everyone I have dealt with at Castle Windows have been friendly, professional and completed their roles to a very high standard. I would very highly recommend Castle Windows to friends and family, and would seek to use the company again in the future…
Customer in West Midlands
, work completed
Recommended
Fantastic seemless service
Customer Service
Quality
Value
I was thoroughly impressed with Castle Windows from start to finish. They provided a very quick quotation and spent time on site finding a solution to fit our difficult bay windows before we had even committed to going with them. The Windows arrived on time with the fitting finishing earlier than forecast. The fitters were super friendly and meticulous and we are very happy with the finished product. I would have no hesitation in recommending Castle Windows.
Customer in West Midlands
, work completed
Recommended
Would 100% recommend Castle Windows
Customer Service
Quality
Value
Fantastic service from start to finish. Fantastic workmanship from the 2 window fitters. All waste and mess cleared away and very pleased with our new windows. Minimal damage to decoration in our bedrooms as care was taken when old windows removed. Would 100% recommend Castle Windows and will be using their services again in the near future.
Customer in West Midlands
, work completed
Recommended
Flawless service
Customer Service
Quality
Value
Today Castle Windows (Midlands) fitted my beautiful bedroom and bay windows and also my front composite door. From quote through to installation, the service provided was flawless. Carl was very knowledgeable and his relaxed but professional approach coupled with an extremely competitive quote put Castle head and shoulders above the competition (what competition?) On installation day, Nathan, Alan and Ben were lovely. They arrived promptly and the standard of their work was of the highest quality - they even cleaned the windows and hoovered up after themselves. I cannot recommend Castle Windows (Midlands) enough. Absolute top job lads.
Shelagh in West Midlands
, work completed
Recommended
A seamless from start to finish
Customer Service
Quality
Value
I cannot fault this company who have replaced all the doors and windows in my bungalow. The design was done by Carl in my own home on a laptop so that I could see what it was going to look like and choose the configurations and colours accordingly. He was very helpful, not pushy and gave me a good price. He also arranged to have some necessary brickwork to be done before fitting the doors. Billy and Josh were friendly, worked efficiently, explained everything clearly and were very good at cleaning up after themselves. I am very pleased with the result and can highly recommend Castle Windows.
Customer in Staffordshire
, work completed
Recommended
Fantastic reliable work
The work was very well done, efficiently, tidily, and the workmen were very helpful, pleasant and reliable. I would certainly be very happy to use them again and would recommend Castle Windows to friends. Their quote was very reasonable and as agreed.
Customer in West Midlands
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
Carl came to quote and returned to measure up when we confirmed we wished to continue. The service and workmanship has been second to none. We are very happy that we chose Castle Windows and have nothing but good things to say about the whole team. Thank you.
Rob in West Midlands
, work completed
Recommended
Replacement porch, doors, windows
Customer Service
Quality
Value
Went like a dream. Excellent workers, nothing too much trouble, neat, clean and tidy job. Hassle free. Would recommend to anyone. Which? Trusted Traders help me find this firm. Thank you Which? and thank you Castle Windows.
Customer in West Midlands
, work completed
Recommended
Replacement windows
Customer Service
Quality
Value
Very happy with the quality of the windows and workmanship. Area left clean and tidy. Everything removed. Would recommend to anyone.
Customer in West Midlands
, work completed
Recommended
Fabulous work!
Customer Service
Quality
Value
Castle windows replaced all of my windows,including a bay window, and fitted a composite door. Excellent service from initial consultation to final fitting. Quality products, skilled, prompt and polite fitters. This was an all round good experience and I'm delighted with the results!
Customer in West Midlands
, work completed
Recommended
I had a new front door
Customer Service
Quality
Value
Excellent quality materials and door the door looks amazing. Will definitely use in the future when getting my windows done.
Sonia in West Midlands
, work completed
Recommended
Great work
Customer Service
Quality
Value
We had a new front door fitted today. Plenty of doors to choose from. The engineer was polite and friendly and didn’t leave a mess.
Marie in West Midlands
, work completed
Recommended
Patio doors to rear of property
Customer Service
Quality
Value
Excellent company- very professionally carried out. had to remove existing window and brick work, which was expertly done. Friendly, clean and a good attitude to their work.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
These guys were fantastic. Was very quick, simple and clear to get a quote and organise fitting. On the day they were brilliant, did a fantastic job, very tidy and the windows look brilliant. Would highly recommend.
Jacob in West Midlands
, work completed
Recommended
New windows and doors all round
Customer Service
Quality
Value
Excellent service from the whole team, nothing was too much trouble. Billy and Josh were very polite and courteous. Superb quality of windows, doors and porch fitted exceptionally. Would highly recommend.
Customer in West Midlands
, work completed
Recommended
Excellent work and courteous throughout.
Customer Service
Quality
Value
We had all of our exterior doors and windows replaced and Castle Windows (Midlands) Ltd. They did an excellent job. From the first meeting with Carl, when he went through the different options available, to the work being carried out, they were courteous throughout. The fitters carried out the work when they said they would, doing an excellent job and they also made sure that everywhere was tidied up after.
Alan in West Midlands
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
From initial consultation with Carl through to the fitting by Billy and Josh, the service and workmanship has been second to none. Would highly recommend Castle Windows and have nothing but good things to say about the whole team.
Customer in West Midlands
, work completed
Recommended
Geat New Kitchen Door
Customer Service
Quality
Value
Castle Windows fitted a new front door & windows to our house 2 years ago & did a marvellous job. We decided to use them again for supplying & fitting a new "stable type" door to our kitchen. We were visited by Carl the Sales Director who measured up & gave us a price for the job which we accepted. On the day of installation, the 2 fitters arrived on time, removed & disposed of the old door & fitted the new one. They did an excellent job, & were very polite & efficient. They cleaned up after the installation, & we were more than pleased with their work & the door supplied. I wouldn't hesitate to use Castle Windows again.
Customer in Staffordshire
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
We highly recommend castle windows, from the first meeting with Carl to talk through what we wanted, cost, fitting date, and the lads who fitted the windows, it was first-class from start to finish, we are extremely pleased with the windows, the fitters arrived on time, were very pleasant, and tidied up afterwards, they even fitted back our blinds for us, we would definitely recommend castle windows 😁
Joanne in Essington
, work completed
Recommended
Replacement Porch
Customer Service
Quality
Value
What a professional company to deal with, from the initial phone call to the job completion.our fitters Josh and Billy certainly know their job, a problem occurred during the dismantling of the previous porch which was found to be unstable with the previous installation(not Castle Windows) Josh & Billy notified us immediately and made positive suggestions to rectify the matter which we accepted their judgment.. Both Josh & Billy worked hard during their time with us and both very personable chaps. They completed the work on schedule with no fuss at all, they are both tidy workers and cleaned up any debris left at the end. I can highly recommend Josh& Billy and would without any hesitation ask for them again. Thank you to all at Castle Windows Walsall.
Customer in West Midlands
, work completed
Recommended
Replace all doors and windows
Customer Service
Quality
Value
Carl and his team were professional throughout. A minor hitch during installation was resolved quickly and without fuss. Josh and Billy who did the installation worked hard, professionally and answered our questions fully. They cleaned up after the installation and left the area tidy and clean. Excellent people and company to deal with that are prepared to ensure the job is done to your satisfaction.
Customer in Staffordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
I rang the company for a quote and in less than 24 hours. The space was measured, I was shown a picture of the finished job on the computer and given a quote. He gave me a date, afternoon on the 30th of November and they arrived spot on time. The lads who did the job were very pleasant and friendly and did a great job. I can recommend this company 100% they will not be beaten.
Customer in West Midlands
, work completed
Recommended
Excellent service from beginning to end!
Customer Service
Quality
Value
I can't recommend Castle Windows enough as from the initial visit to discuss what I wanted - double glazing throughout, I felt that I could trust them to do a good job. The quote was the best I received and I felt at ease with the salesperson who was knowledgeable and very helpful. The two fitters who did the job were polite, very tidy and did an excellent job. It's not often that you find a company that you really are impressed by but from start to finish, everything was well done. I would definitely use them again and would recommend them to family and friends without hesitation.
Stephanie in West Midlands
, work completed
Recommended
Great work at a fair price
Customer Service
Quality
Value
I had 6 replacement double glazed windows fitted. All my contacts with anyone at the company was good from the initial sales contact to the fitters who did the work. The price I was quoted was fair first time without starting with a ridiculous price and working down. The fitters turned up on time and where courteous, letting me know what they were doing as they did it. The worked cleanly and left no mess. I would certainly use them again if I needed any other windows replaced
Customer in West Midlands
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
Absolutely delighted with our new windows, porch and composite door. From the initial quotation (very fair price) and advice given as to which styles would look best (enhanced by Carl putting all details on the computer, thus enabling us to see exactly how the windows etc would actually look on the house) right through to the completion of the job, everything went as planned. The product quality and the fitters’ workmanship are outstanding. They were meticulous in everything they did, extremely pleasant and helpful and there was no mess to clean up. They left everything pristine. The word “quality” is rightly associated with this company. So glad we chose Castle Windows (Midlands) and would not hesitate to recommend them to anyone.
Customer in West Midlands
, work completed
Recommended