Endorsed by Which?

Castle Windows (Midlands) Ltd


253 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020


At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

253 reviews
Customer Service
Sort by
Excellent work and courteous throughout.
Customer Service
We had all of our exterior doors and windows replaced and Castle Windows (Midlands) Ltd. They did an excellent job. From the first meeting with Carl, when he went through the different options available, to the work being carried out, they were courteous throughout. The fitters carried out the work when they said they would, doing an excellent job and they also made sure that everywhere was tidied up after.
Alan in West Midlands Posted on 24/03/2022 , work completed 13/12/2021
Excellent service from start to finish
Customer Service
From initial consultation with Carl through to the fitting by Billy and Josh, the service and workmanship has been second to none. Would highly recommend Castle Windows and have nothing but good things to say about the whole team.
Customer in West Midlands Posted on 23/03/2022 , work completed 23/03/2022
Geat New Kitchen Door
Customer Service
Castle Windows fitted a new front door & windows to our house 2 years ago & did a marvellous job. We decided to use them again for supplying & fitting a new "stable type" door to our kitchen. We were visited by Carl the Sales Director who measured up & gave us a price for the job which we accepted. On the day of installation, the 2 fitters arrived on time, removed & disposed of the old door & fitted the new one. They did an excellent job, & were very polite & efficient. They cleaned up after the installation, & we were more than pleased with their work & the door supplied. I wouldn't hesitate to use Castle Windows again.
Customer in Staffordshire Posted on 11/02/2022 , work completed 01/02/2022
Excellent company
Customer Service
We highly recommend castle windows, from the first meeting with Carl to talk through what we wanted, cost, fitting date, and the lads who fitted the windows, it was first-class from start to finish, we are extremely pleased with the windows, the fitters arrived on time, were very pleasant, and tidied up afterwards, they even fitted back our blinds for us, we would definitely recommend castle windows 😁
Joanne in Essington Posted on 04/02/2022 , work completed 04/02/2022
Replacement Porch
Customer Service
What a professional company to deal with, from the initial phone call to the job completion.our fitters Josh and Billy certainly know their job, a problem occurred during the dismantling of the previous porch which was found to be unstable with the previous installation(not Castle Windows) Josh & Billy notified us immediately and made positive suggestions to rectify the matter which we accepted their judgment.. Both Josh & Billy worked hard during their time with us and both very personable chaps. They completed the work on schedule with no fuss at all, they are both tidy workers and cleaned up any debris left at the end. I can highly recommend Josh& Billy and would without any hesitation ask for them again. Thank you to all at Castle Windows Walsall.
Customer in West Midlands Posted on 02/02/2022 , work completed 01/02/2022
Replace all doors and windows
Customer Service
Carl and his team were professional throughout. A minor hitch during installation was resolved quickly and without fuss. Josh and Billy who did the installation worked hard, professionally and answered our questions fully. They cleaned up after the installation and left the area tidy and clean. Excellent people and company to deal with that are prepared to ensure the job is done to your satisfaction.
Customer in Staffordshire Posted on 28/01/2022 , work completed 28/01/2022
Excellent job
Customer Service
I rang the company for a quote and in less than 24 hours. The space was measured, I was shown a picture of the finished job on the computer and given a quote. He gave me a date, afternoon on the 30th of November and they arrived spot on time. The lads who did the job were very pleasant and friendly and did a great job. I can recommend this company 100% they will not be beaten.
Customer in West Midlands Posted on 01/12/2021 , work completed 30/11/2021
Excellent service from beginning to end!
Customer Service
I can't recommend Castle Windows enough as from the initial visit to discuss what I wanted - double glazing throughout, I felt that I could trust them to do a good job. The quote was the best I received and I felt at ease with the salesperson who was knowledgeable and very helpful. The two fitters who did the job were polite, very tidy and did an excellent job. It's not often that you find a company that you really are impressed by but from start to finish, everything was well done. I would definitely use them again and would recommend them to family and friends without hesitation.
Stephanie in West Midlands Posted on 30/11/2021 , work completed 10/08/2021
Great work at a fair price
Customer Service
I had 6 replacement double glazed windows fitted. All my contacts with anyone at the company was good from the initial sales contact to the fitters who did the work. The price I was quoted was fair first time without starting with a ridiculous price and working down. The fitters turned up on time and where courteous, letting me know what they were doing as they did it. The worked cleanly and left no mess. I would certainly use them again if I needed any other windows replaced
Customer in West Midlands Posted on 17/11/2021 , work completed 10/11/2021
Excellent Job
Customer Service
Absolutely delighted with our new windows, porch and composite door. From the initial quotation (very fair price) and advice given as to which styles would look best (enhanced by Carl putting all details on the computer, thus enabling us to see exactly how the windows etc would actually look on the house) right through to the completion of the job, everything went as planned. The product quality and the fitters’ workmanship are outstanding. They were meticulous in everything they did, extremely pleasant and helpful and there was no mess to clean up. They left everything pristine. The word “quality” is rightly associated with this company. So glad we chose Castle Windows (Midlands) and would not hesitate to recommend them to anyone.
Customer in West Midlands Posted on 17/11/2021 , work completed 16/11/2021