Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

288 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
288 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Replaced conservatory
Customer Service
Quality
Value
A thoroughly professional job carried out by Castle Windows Ltd (West Midlands) Carried out the dismantling of old conservatory and replaced it with with new one. The job was carried out within in the time frame agreed despite inclement weather. All rubbish took away and no mess on site. An excellent job all round. Would recommend to anyone looking for a professional company to carry out a professional job.
Mick in Telford and Wrekin Posted on 12/07/2023 , work completed 11/07/2023
very satisfied
Customer Service
Quality
Value
This is the fourth time I have had work done by Castle Windows and each time I have been very pleased with the results Workers arrive on time ,are pleasant and skilled and get on with the job I can really recommend them
Customer in West Midlands Posted on 04/07/2023 , work completed 30/06/2023
Excellent installation from Castle Windows Midlands Ltd
Customer Service
Quality
Value
Excellent service provided. Initial quote from Carl was efficient, competitive and with helpful suggestions about the plans for a new side door and patio sliding doors. Helpful software on laptop showed the final anticipated appearance after completion which was a nice touch. The quote was several hundred pounds less than others I obtained. The agreed date for the work was kept and Billy and Josh arrived punctually. Excellent work done, efficient, helpful, clear communication and tidied up completely after the work was finished. All old doors taken away. Top notch experience from start to finish - well done Castle Windows Midlands Ltd.
Simon in Nottinghamshire Posted on 15/06/2023 , work completed 15/06/2023
Fantastic work
Customer Service
Quality
Value
Excellent work from the team at Castle Windows. Arrived on time and worked all day. No mess and tidy work while fitting the windows, didn't damage any wallpapers or flooring. Can't fault them at all.
Sarah in West Midlands Posted on 30/05/2023 , work completed 17/05/2023
Brilliant work
Customer Service
Quality
Value
These guys are great. Brilliant products and excellent fitting work. Cleaned up brilliantly afterwards too. Fab
Customer in West Midlands Posted on 21/05/2023 , work completed 10/05/2023
Excellent from initial contact through to completion
Customer Service
Quality
Value
Castle Windows replaced our existing polycarbonate conservatory roof with a new fully tiled one. We had five different quotes for the work, and while Castle were not the cheapest, they were almost certainly the best value for money. From the initial survey right through to the completed work, communication was excellent, friendly and helpful. All work was completed with the minimum of disruption and to an extremely high standard. We were particularly impressed by the care and attention to detail and the genuine pride taken in a job well done by the team (all too rare these days). We'd have no hesitation in recommending Carl and his team.
Customer in Posted on 21/05/2023 , work completed 11/05/2023
Amazing work and beautiful windows and blue door!
Customer Service
Quality
Value
So very pleased with my windows and blue door. Fantastic work - have received so many compliments. Professional and friendly service from the consultation to the completion of the work. Really care about the service they provide - there was no delay. Amazing really!
Customer in West Midlands Posted on 13/05/2023 , work completed 11/05/2023
Great job by great people
Customer Service
Quality
Value
Very Professional Polite and worked with Care Would highly recommend them in every aspect of their work
Customer in West Midlands Posted on 05/05/2023 , work completed 03/05/2023
Fantastic service
Customer Service
Quality
Value
Work done: Rear of property - bedroom window, bathroom window, kitchen window, patio door. First-class service both before and during installation. The proprietor showed extensive knowledge about his business and products during the assessment visit. Installers were very pleasant, polite and respectful of both me and my home. I am a lady with complex medical needs which impact my mobility and ability. Installers were very mindful of this and were happy to assist with reaching up or moving things where it was necessary. The installation looks beautiful. Rare to find good reliable trustworthy businesses and workmen these days. Very grateful to my friend for recommending Castle Windows to me.
Anita in West Midlands Posted on 15/04/2023 , work completed 11/04/2023
Excellent workmanship
Customer Service
Quality
Value
Replaced conservatory roof. Excellent workmanship, arrived on time, friendly workmen and customer service. Would highly recommend.
Customer in West Midlands Posted on 24/03/2023 , work completed 23/03/2023
Replacing windows and doors
Customer Service
Quality
Value
Finding a reliable and trustworthy trader can be fraught with difficulties and some really fanciful claims and quotes. After 2 weeks of research I settled on 3 traders all of whom had good overall reviews and longevity in their business. I chose Castle Windows because I felt under no pressure to accept the quote and the guidance that Carl gave solved many of our individual difficulties. The quote was very fair given the nature of the job they had to perform and the two lads Nathan and Azza were diligent and concientious in all aspects of their work, advising and adjusting as the work moved forward. The areas were prepared correctly and any incidental mess was cleared up. I was pleasantly pleased with the speed the doors and windows were fitted. Next it was the turn of the plasterer, Simon, who did an excellent job finishing off the remainder of the work necessary to produce a really satisfactory result. After completion, the company phoned and checked that everything was to our satisfaction and gave the impression that any remedial work necessary would be dealt with straight away.
Customer in West Midlands Posted on 23/03/2023 , work completed 20/03/2023
Brilliant
Customer Service
Quality
Value
We are so glad we used this company for our new windows and doors. They have been so efficient from start to finish and would highly recommend Castle Windows. We will be using them in the future.
Customer in Warwickshire Posted on 15/03/2023 , work completed 13/03/2023
Excellent windows
Customer Service
Quality
Value
Carl came and gave good advice on windows and doors, no hard sell, just friendly facts, he also gave us an idea of how the windows would look by putting it up on the tv using his laptop, two fitters arrived a few weeks later and did an excellent job of fitting windows, doors and windowsill, they were pleasant and extremely clean and tidy. I would recommend castle windows to anyone and especially Josh and Billy as fitters.
Customer in Staffordshire Posted on 05/03/2023 , work completed 24/02/2023
excellent work
Customer Service
Quality
Value
The work was carried out without any damage to the external render something discussed at the survey stage and carried out on the day the result exceeded my expectations. Very clean and tidy work
Customer in Staffordshire Posted on 16/02/2023 , work completed 15/02/2023
Installation of double glazed doors and window
Customer Service
Quality
Value
Three men arrived on time. They respected me and the property and worked efficently. Offered support before they left and I would not hesitate to recommend the compnay and the men who carried out the work.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 03/02/2023
Couldn’t fault, brilliant
Customer Service
Quality
Value
Good price, great fitting, lovely lads, tidy the list goes on. Wouldn’t use anyone else. These were for rental just replacing doors. Have problems with old windows they adjusted free of charge. Great work guys!
Customer in West Midlands Posted on 27/01/2023 , work completed 23/01/2023
Windows and door
Customer Service
Quality
Value
Had 7 windows and 1 door fitted. Great communication. Workmen we’re punctual and tidy in their work. Really please with the end result and would recommend.
Customer in West Midlands Posted on 06/01/2023 , work completed 05/01/2023
Excellent as always
Customer Service
Quality
Value
I used Castle Windows a few years ago for windows and doors in my house so when I needed to replace my Conservatory I asked them to quote. They were more competitively priced than the other company I approached, and because I had used them previously with no issues I decided to use them again. There were a few hiccups along the way. It nothing they didn’t keep me informed or try to fob me off with. They got the issues resolved immediately and the Conservatory is now looking absolutely stunning. So pleased with the end result. The two lads that fitted it were extremely pleasant, friendly and cleared up after themselves. They worked flat out to get it built and water sealed before the bad weather that was forecast arrived. As I was having landscape work done at the same time the electrician rearranged his visit to ensure he wasn’t getting in the way of the landscapers. Due to weather the project was delayed but the lads came back at the weekend and completed it. If only all workmen could be as efficient, tidy and friendly as Castle and their team. Excellent job lads. Thank you.
Rob in Staffordshire Posted on 26/11/2022 , work completed 26/11/2022
Great work, very satisfied
Customer Service
Quality
Value
Castle Windows replaced all the windows in my home. The fitters, Billy and Josh, were excellent, very polite and hard-working. They did a great job and I am thrilled with the result. The work was great value for money and I would not hesitate to recommend Castle Windows to anyone looking for replacement windows.
Customer in West Midlands Posted on 15/11/2022 , work completed 11/11/2022
Excellent Service
Customer Service
Quality
Value
Brilliant workmen and job. Very tidy.
Which? Trusted Traders Consumer Posted on 10/11/2022 , work completed 05/11/2022
Excellent Service!
Customer Service
Quality
Value
Castle Windows fitted my new front door and back door. From the initial visit to discuss my requirements and help me choose my doors from their extensive catalogue, to the agreed time and date of fitting, and the prices, I have found the whole experience and service provided excellent! Everyone I have dealt with at Castle Windows have been friendly, professional and completed their roles to a very high standard. I would very highly recommend Castle Windows to friends and family, and would seek to use the company again in the future…
Customer in West Midlands Posted on 21/10/2022 , work completed 21/10/2022
Fantastic seemless service
Customer Service
Quality
Value
I was thoroughly impressed with Castle Windows from start to finish. They provided a very quick quotation and spent time on site finding a solution to fit our difficult bay windows before we had even committed to going with them. The Windows arrived on time with the fitting finishing earlier than forecast. The fitters were super friendly and meticulous and we are very happy with the finished product. I would have no hesitation in recommending Castle Windows.
Customer in West Midlands Posted on 16/09/2022 , work completed 15/09/2022
Would 100% recommend Castle Windows
Customer Service
Quality
Value
Fantastic service from start to finish. Fantastic workmanship from the 2 window fitters. All waste and mess cleared away and very pleased with our new windows. Minimal damage to decoration in our bedrooms as care was taken when old windows removed. Would 100% recommend Castle Windows and will be using their services again in the near future.
Customer in West Midlands Posted on 13/09/2022 , work completed 05/09/2022
Flawless service
Customer Service
Quality
Value
Today Castle Windows (Midlands) fitted my beautiful bedroom and bay windows and also my front composite door. From quote through to installation, the service provided was flawless. Carl was very knowledgeable and his relaxed but professional approach coupled with an extremely competitive quote put Castle head and shoulders above the competition (what competition?) On installation day, Nathan, Alan and Ben were lovely. They arrived promptly and the standard of their work was of the highest quality - they even cleaned the windows and hoovered up after themselves. I cannot recommend Castle Windows (Midlands) enough. Absolute top job lads.
Shelagh in West Midlands Posted on 10/09/2022 , work completed 09/09/2022
A seamless from start to finish
Customer Service
Quality
Value
I cannot fault this company who have replaced all the doors and windows in my bungalow. The design was done by Carl in my own home on a laptop so that I could see what it was going to look like and choose the configurations and colours accordingly. He was very helpful, not pushy and gave me a good price. He also arranged to have some necessary brickwork to be done before fitting the doors. Billy and Josh were friendly, worked efficiently, explained everything clearly and were very good at cleaning up after themselves. I am very pleased with the result and can highly recommend Castle Windows.
Customer in Staffordshire Posted on 13/07/2022 , work completed 30/06/2022