Excellent windows and service
From the first moment we rang for a quote the service and professionalism was brilliant. Carl the owner who came to give the quote gave us lots of ideas that we hadn't thought of and this was really helpful, as well as being able to show us what the new windows would look like on our property. The two fitters were great. Arriving promptly when stated, pleasant, helpful, great workmanship and tidied up afterwards. Job was done in very hot weather and they worked very hard. Really delighted with the new windows with lots of comments from the neighbours who also love them. Cracking jod and reasonable too!
Customer in West Midlands
Posted on 21/06/2020
, work completed 03/06/2020
Recommended
Amazing work, efficient, trustworthy and very reasonable in planning and pricing.
We were given Castle as a recommendation whilst looking for windows and after having work done on a porch by another company.. The company director was extremely helpful in discussing what we wanted and when talking about cost. He wasn't pushy as other experiences we have had. On fitting day the window fitters were extremely helpful and informative throughout. They were totally professional and amazing during both days leaving our home clean and tidy as they finished. An amazing company that I would trust in future and happily recommend.
Customer in West Midlands
Posted on 20/03/2020
, work completed 20/03/2020
Recommended
Highly recommended
Castle Windows replaced patio doors and a front porch. They did a brilliant job. The workmen were polite and tidy. I will certainly be using them again in the future and would recommend them to anyone.
Customer in West Midlands
Posted on 17/03/2020
, work completed 05/03/2020
Recommended
A very professional installation & job well done!
We required 8 windows, 1 front door, & 1 set of patio doors installing. Carl visited us to provide a quote for the work we required. He took photos of the house, then he connected up to our Smart TV to show us superimposed pictures of the various windows & doors that were available. It was very useful to see how our house would look with the various options we could choose. Carl was very helpful & gave us some very instructive information. We made our choice & Carl gave us a very fair price. There was no pressure to make a sale. We accepted the price, & a date was agreed for the work to be done. On both days the fitters turned up at the agreed time. They were all very polite, friendly & professional. The work was done to a very high standard, with the house being kept clean & the fitters being very tidy & considerate whilst working. The work was completed at the agreed price & within time. The end result was fantastic, & has transformed our house. A very big Thank You to Castle Windows, We can't recommend you too much!
Customer in Staffordshire
Posted on 05/03/2020
, work completed 28/02/2020
Recommended
Really Happy
Very, very happy with them, they were on time, satisfied with the completed work.
Maureen, Worchestershire
Posted on 22/02/2020
, work completed 22/02/2020
Recommended
Excellent work, skilfully done.
This is the second time we have used Castle Windows. Last tine we had a composite front door, this time a large conservatory. I was impressed with my 1st job, but the conservatory has excelled that. Carl came and took time in helping us decide which design was best for us. We chose a conservatory with a hard roof. The work was started and finished exactly on time, to the day. The workmen were highly skilled, polite, very tidy and took all the rubbish and left over materials, cleaning down each day they were here. People who were passing our house even remarking on the high standard of the work. I would strongly recommend Castle Windows if anyone is considering having any windows, doors or conservatories. Nothing was too much for them, Carl was very communicative throughout the build. Would I use them again? Absolutely, no question!
Customer in West Midlands
Posted on 09/02/2020
, work completed 06/02/2020
Recommended
Great value, great service, great company.
Very high standard products, and we are really happy with the windows and doors that have been installed. The fitters were very friendly and helpful, worked hard, we felt very happy and comfortable with them in our home and are grateful for the work done.
James
Posted on 07/02/2020
, work completed 03/02/2020
Recommended
Window replacements
this is the second time I have used this company. The first time was to have the back windows replaced, this time it was for the front. As they did such a good job the first time I had no hesitation using them again to the extent that I didn't look elsewhere for any other quotes. They arrived on time did an excellent job and cleaned up after they finished. Its a shame that I don't have any more windows to replace.
Customer in West Midlands
Posted on 21/01/2020
, work completed 17/01/2020
Recommended
Great work
Castle Windows replaced my composite front door. The guys were friendly, tidy did a great job at a reasonable price. The door fitted is of great quality and seems to be well fitted. I would use again and recommend them in the future.
Customer in West Midlands
Posted on 30/12/2019
, work completed 17/12/2019
Recommended
New composite door fitted
Work carried out on date arranged, professional and polite service, left the site clean and tidy, thank you Castle Windows and thank you to the two lads that carried out the work.
Mark
Posted on 26/11/2019
, work completed 26/11/2019
Recommended
Excellent job
Replaced upvc windows at front of the house. Quote was excellent as Carl was able to take a photo of the front of the house and show images of how the windows would look. This really helped in the selection process to see which style would suit. The fitting was done on the date agreed, two very friendly men who worked efficiently and were very tidy. No mess left afterwards, old windows removed. So happy with the end result. Overall I am very satisfied with this company and would highly recommend.
Customer in West Midlands
Posted on 07/11/2019
, work completed 07/11/2019
Recommended
Window installations
Have used this company twice now for window installations I plan to use them again soon for a new PVC door and my final two windows. There was no hard sell with Carl it was very relaxed and he gave me suggestions regarding the design and layout of my windows which was very helpful. I was able to see how the windows would look on my house using a photo of my house on his computer. The installers were punctual and seemed to enjoy their work and worked well as a team, they worked quickly and left everything clean and tidy when they left . The windows are gorgeous its a pity to cover them with blinds . I can't recommend them enough, all you single ladies give 'em a try you wont regret it they are very trustworthy. Carl also put me in touch with someone from his company to install new soffits and guttering which will look really nice when it's all finished. It's good to find a company that does what it says it will and also have a good work ethic and good workmanship.
Customer in West Midlands
Posted on 15/10/2019
, work completed 11/10/2019
Recommended
Patio Window Install
Really pleased with the whole process from start to finish. Carl was very knowledgeable and there was no pressure sales. The price was competitive. An installation date and time was agreed and the installers turned up 30 minutes late. But they did phone ahead and say they were running a little late. They took out the old window and installed the new one in no time at all. They removed all the waste and were very polite while on-site. I would be happy to use them again and would recommend them to others.
Customer in West Midlands
Posted on 06/10/2019
, work completed 04/09/2019
Recommended
Top Notch Service and Value
From the moment I contacted Carl, to the last face to face with Castle windows was the most smooth and stress free experience that we have had with a home improvement company, they were worthy of their ratings on trustatrader & checkatrade. A price that we knew no-one could match and definitely a service that as it turned out was second to none. The fitters were courteous and respectful of our requirements during the two days it took to do the job in fact you wouldn’t even know that they had been here. Will be highly recommending this company to all and sundry.
Customer in West Midlands
Posted on 01/10/2019
, work completed 20/09/2019
Recommended
Excellent service
From the initial meeting with Carl to the installation by Josh and Billy of our lovely new windows, the service we received was excellent. Carl arrived at the initial meeting armed with material samples, handles, glass samples and was able to show us images of our home with our suggested windows, so we knew exactly how they would look. Nothing was too much trouble. The work was completed on the agreed day and at the agreed budget. We had very heavy rain the day the windows were fitted, but Josh and Billy ensured that all internal surfaces were well protected and everywhere was left clean and tidy. We have no hesitation in recommending Castle Windows.
Customer in Staffordshire
Posted on 19/09/2019
, work completed 09/09/2019
Recommended
Excellent work
Very pleased with whole service from assessment of the 'job' through to final fitting of 2 UPV sliding 'French' doors and some additional double glazed window panels. Efficient team working. Would recommend and use again if further work required.
Customer in West Midlands
Posted on 17/09/2019
, work completed 16/09/2019
Recommended
Excellent again
This is the second time we have had Carl and his team out to do more work on our house in two years. Very pleased with our back door and kitchen window installation. Brilliant communication as always, no pushy sales and great workmanship. The window fitters are always polite and fit to an excellent standard. Thanks again.
Rob in West Midlands
Posted on 06/09/2019
, work completed 23/08/2019
Recommended
Friendly, quick, reliable and quality service - would recommend!
I have just had a porch fitted by this company. From the initial visit to scope and price the requirement, to the building work, the roofing, windows and plasterboard this has been done to a high standard by friendly, prompt and helpful staff. There was no initial hard sell and it was good to see a rough picture of how it would look, just from the initial conversation. Excellent service and work and would definitely recommend!
Sam, West Midlands
Posted on 09/08/2019
, work completed 09/08/2019
Recommended
New windows & doors
New windows and doors fitted, transformed our house. Great lads, very tidy and very professional. Excellent value for money. Thanks.
Darryl, West Midlands
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Highly recommend
New windows and door fitted. Brilliant job from start to finish. No hard sell at the beginning. Fitters arrived promptly and were very friendly and down to earth. Tidied up after themselves. Would recommend to family and friends.
Customer in West Midlands
Posted on 31/07/2019
, work completed 13/07/2019
Recommended
Porch Door
Polite and professional. The porch doors were fitted efficiently. My wife and I are happy with the results.
Customer in Staffordshire
Posted on 24/07/2019
, work completed 24/07/2019
Recommended
Excellent job
Windows and porch replaced. Punctual, polite and professional. Finished job is excellent. No hesitation in recommending this company
Customer in West Midlands
Posted on 04/07/2019
, work completed 04/07/2019
Recommended
Good job
Came early, were clean & polite. Did a good job. We are very happy. Windows look great.
James, West Midlands
Posted on 17/05/2019
, work completed 17/05/2019
Recommended
Great work, very reliable
Had front windows and french doors replaced. Came up with a great design that really improves the look of the house No hard sell, and reasonably priced Did exactly what they said they would, when they said they’d do it. Can’t fault them, really great overall experience.
Customer in West Midlands
Posted on 15/05/2019
, work completed 10/05/2019
Recommended
Excellent service
Replaced broken glass units and the service was excellent.
Ken, West Midlands
Posted on 27/04/2019
, work completed 27/04/2019
Recommended