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Endorsed by Which?
Castle Windows (Midlands) Ltd
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.
What we do
Glaziers
- Double glazing installation
- Window consultants
- Replacement window services and repairs
- Sash windows
- Glass boarding up and replacement
- UPVC Windows
- Aluminium Windows
- Double glazed units
- Triple Glazing
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- UPVC doors
- Composite doors
- French doors
- Front door
- Orangeries
Conservatories
- conservatory roof insulation
- Conservatory Roof replacement
- Sun Lounge
Roofers
- Flat roofing
- Guttering, fascias and soffits
- Cladding
- Conservatory roof conversions
- GRP roofer
- Roofline
- Rubber roofing (EPDM)
- Tiled conservatory roofs
More Services
- dog flaps
- porches
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
301 reviews
Recommended
Recommended
by 100% of customers
Sort by
Patio Window Install
Customer Service
Quality
Value
Really pleased with the whole process from start to finish. Carl was very knowledgeable and there was no pressure sales. The price was competitive. An installation date and time was agreed and the installers turned up 30 minutes late. But they did phone ahead and say they were running a little late. They took out the old window and installed the new one in no time at all. They removed all the waste and were very polite while on-site. I would be happy to use them again and would recommend them to others.
Customer in West Midlands
, work completed
Recommended
Top Notch Service and Value
Customer Service
Quality
Value
From the moment I contacted Carl, to the last face to face with Castle windows was the most smooth and stress free experience that we have had with a home improvement company, they were worthy of their ratings on trustatrader & checkatrade. A price that we knew no-one could match and definitely a service that as it turned out was second to none. The fitters were courteous and respectful of our requirements during the two days it took to do the job in fact you wouldn’t even know that they had been here. Will be highly recommending this company to all and sundry.
Customer in West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
From the initial meeting with Carl to the installation by Josh and Billy of our lovely new windows, the service we received was excellent. Carl arrived at the initial meeting armed with material samples, handles, glass samples and was able to show us images of our home with our suggested windows, so we knew exactly how they would look. Nothing was too much trouble. The work was completed on the agreed day and at the agreed budget. We had very heavy rain the day the windows were fitted, but Josh and Billy ensured that all internal surfaces were well protected and everywhere was left clean and tidy. We have no hesitation in recommending Castle Windows.
Customer in Staffordshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Very pleased with whole service from assessment of the 'job' through to final fitting of 2 UPV sliding 'French' doors and some additional double glazed window panels. Efficient team working. Would recommend and use again if further work required.
Customer in West Midlands
, work completed
Recommended
Excellent again
Customer Service
Quality
Value
This is the second time we have had Carl and his team out to do more work on our house in two years. Very pleased with our back door and kitchen window installation. Brilliant communication as always, no pushy sales and great workmanship. The window fitters are always polite and fit to an excellent standard. Thanks again.
Rob in West Midlands
, work completed
Recommended
Friendly, quick, reliable and quality service - would recommend!
Customer Service
Quality
Value
I have just had a porch fitted by this company. From the initial visit to scope and price the requirement, to the building work, the roofing, windows and plasterboard this has been done to a high standard by friendly, prompt and helpful staff. There was no initial hard sell and it was good to see a rough picture of how it would look, just from the initial conversation. Excellent service and work and would definitely recommend!
Sam, West Midlands
, work completed
Recommended
New windows & doors
Customer Service
Quality
Value
New windows and doors fitted, transformed our house. Great lads, very tidy and very professional. Excellent value for money. Thanks.
Darryl, West Midlands
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
New windows and door fitted. Brilliant job from start to finish. No hard sell at the beginning. Fitters arrived promptly and were very friendly and down to earth. Tidied up after themselves. Would recommend to family and friends.
Customer in West Midlands
, work completed
Recommended
Porch Door
Customer Service
Quality
Value
Polite and professional. The porch doors were fitted efficiently. My wife and I are happy with the results.
Customer in Staffordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Windows and porch replaced. Punctual, polite and professional. Finished job is excellent. No hesitation in recommending this company
Customer in West Midlands
, work completed
Recommended
Good job
Customer Service
Quality
Value
Came early, were clean & polite. Did a good job. We are very happy. Windows look great.
James, West Midlands
, work completed
Recommended
Great work, very reliable
Customer Service
Quality
Value
Had front windows and french doors replaced. Came up with a great design that really improves the look of the house No hard sell, and reasonably priced Did exactly what they said they would, when they said they’d do it. Can’t fault them, really great overall experience.
Customer in West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Replaced broken glass units and the service was excellent.
Ken, West Midlands
, work completed
Recommended
Professional, caring service
Customer Service
Quality
Value
Came and gave us an estimate for a conservatory, friendly and helpful. Order had continual updates. Came and erected the conservatory, very friendly, helpful, in fact, nothing was too much trouble. Great service, very good workmanship.
Robert, Staffordshire
, work completed
Recommended
Excellent company/workers
Customer Service
Quality
Value
Good communication through out. Friendly, professional and tidy workers. Completely satisfied with windows and patio doors, look great. Highly recommend.
V, West Midlands
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
We had a new conservatory and two window repairs. I found the work of a very high standard. I would certainly recommend them to my friends and family.
Christine, Shropshire
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Really professional service - everything was done within the agreed timeframe & to a really high standard. Very impressed.
Jessica, West Midlands
, work completed
Recommended
Professional throughout
Customer Service
Quality
Value
Windows replaced including patio door. Hardworking, tidy and professional. Really pleased with the result.
Susan, West Midlands
, work completed
Recommended
My review
Customer Service
Quality
Value
Would highly recommend.
Susanne, West Midlands
, work completed
Recommended
Excellent work at a competitive price
Customer Service
Quality
Value
Great lads from the builders to the roofers. No problems at all with the design, and pre-amble stuff, Carl was always on time and honest in his advice. Work was all completed in a clean and tidy manner and final finish is excellent. Third job from this company now and I'm a picky buyer!
Customer in West Midlands
, work completed
Recommended
True to their word
Customer Service
Quality
Value
I was impressed by this company from the initial meeting with Carl who was able to respond to all my questions and allay any concerns I had. They were professional from start to finish, communicating efficiently, arriving promptly, taking pride in their work, clearing up after themselves each day and ensuring I continued to be happy. The price I was quoted is the price I have been I voiced for - no hidden extras! I would recommend Castle Windows without hesitation.
Customer in Staffordshire
, work completed
Recommended
Hardworking
Customer Service
Quality
Value
All new windows and doors fitted including porch. From the quote to the end of the job, everyone we met was polite and hardworking. Fitters cleaned up after themselves every day and were respectful at all times. Would highly recommend.
Tracey, West Midlands
, work completed
Recommended
Great service and value
Customer Service
Quality
Value
Always courteous, prompt and efficient, the guys did a great job replacing 16 windows and one door on a house that is more than 200 years old. This is the second time we have employed them and would not hesitate to recommend them to anyone.
Customer in Shropshire
, work completed
Recommended
Very good service
Customer Service
Quality
Value
Very good service, polite guys, very pleased.
A, West Midlands
, work completed
Recommended
Four replacement windows
Customer Service
Quality
Value
The survey, quotation and visual illustration were all carried out in one visit. A neat and tidy installation followed on the date booked. There was no mess and the work was completed speedily. Would recommend Castle Windows(Midlands) ltd. to others for keen pricing and good quality products.
Customer in Staffordshire
, work completed
Recommended