Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

288 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
288 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, caring service
Customer Service
Quality
Value
Came and gave us an estimate for a conservatory, friendly and helpful. Order had continual updates. Came and erected the conservatory, very friendly, helpful, in fact, nothing was too much trouble. Great service, very good workmanship.
Robert, Staffordshire Posted on 25/04/2019 , work completed 25/04/2019
Prompt and professional
Customer Service
Quality
Value
We had a new conservatory and two window repairs. I found the work of a very high standard. I would certainly recommend them to my friends and family.
Christine, Shropshire Posted on 17/04/2019 , work completed 17/04/2019
Excellent company/workers
Customer Service
Quality
Value
Good communication through out. Friendly, professional and tidy workers. Completely satisfied with windows and patio doors, look great. Highly recommend.
V, West Midlands Posted on 17/04/2019 , work completed 17/04/2019
Excellent.
Customer Service
Quality
Value
Really professional service - everything was done within the agreed timeframe & to a really high standard. Very impressed.
Jessica, West Midlands Posted on 12/04/2019 , work completed 12/04/2019
Professional throughout
Customer Service
Quality
Value
Windows replaced including patio door. Hardworking, tidy and professional. Really pleased with the result.
Susan, West Midlands Posted on 10/04/2019 , work completed 10/04/2019
My review
Customer Service
Quality
Value
Would highly recommend.
Susanne, West Midlands Posted on 01/04/2019 , work completed 01/04/2019
Excellent work at a competitive price
Customer Service
Quality
Value
Great lads from the builders to the roofers. No problems at all with the design, and pre-amble stuff, Carl was always on time and honest in his advice. Work was all completed in a clean and tidy manner and final finish is excellent. Third job from this company now and I'm a picky buyer!
Customer in West Midlands Posted on 29/03/2019 , work completed 20/03/2019
True to their word
Customer Service
Quality
Value
I was impressed by this company from the initial meeting with Carl who was able to respond to all my questions and allay any concerns I had. They were professional from start to finish, communicating efficiently, arriving promptly, taking pride in their work, clearing up after themselves each day and ensuring I continued to be happy. The price I was quoted is the price I have been I voiced for - no hidden extras! I would recommend Castle Windows without hesitation.
Customer in Staffordshire Posted on 25/03/2019 , work completed 23/03/2019
Hardworking
Customer Service
Quality
Value
All new windows and doors fitted including porch. From the quote to the end of the job, everyone we met was polite and hardworking. Fitters cleaned up after themselves every day and were respectful at all times. Would highly recommend.
Tracey, West Midlands Posted on 11/03/2019 , work completed 11/03/2019
Great service and value
Customer Service
Quality
Value
Always courteous, prompt and efficient, the guys did a great job replacing 16 windows and one door on a house that is more than 200 years old. This is the second time we have employed them and would not hesitate to recommend them to anyone.
Customer in Shropshire Posted on 10/03/2019 , work completed 07/03/2019
Very good service
Customer Service
Quality
Value
Very good service, polite guys, very pleased.
A, West Midlands Posted on 08/03/2019 , work completed 08/03/2019
Four replacement windows
Customer Service
Quality
Value
The survey, quotation and visual illustration were all carried out in one visit. A neat and tidy installation followed on the date booked. There was no mess and the work was completed speedily. Would recommend Castle Windows(Midlands) ltd. to others for keen pricing and good quality products.
Customer in Staffordshire Posted on 07/03/2019 , work completed 07/03/2019
Replacement windows
Customer Service
Quality
Value
Replacement of all windows. Work carried out was excellent.
R, West Midlands Posted on 01/03/2019 , work completed 01/03/2019
Excellent product at a fair price
Customer Service
Quality
Value
From the initial visit to get a quote, to signing off the completed job the process has been smooth and efficient. The use of software to show us what the finished product would look like was great, it's hard to imagine what you can't see. The house has been double glazed from top to bottom, 2 new doors fitted and french doors to replace patio windows, dormers reclad in UPVC and all weather boarding and fascia replaced. The workmen have been friendly and hard working, and have made every effort to keep things clean and tidy at the end of every day. Communication from initial contact to final sign off has been excellent, with no hard sell and no payment required until the job was completed. I can not recommend this company highly enough, and would not hesitate to use them again. Thanks to Carl and the team for making the whole process as easy as possible.
Customer in West Midlands Posted on 21/02/2019 , work completed 20/02/2019
Reliable and competitive price!
Customer Service
Quality
Value
Fitted new bay windows and bedroom window. Karl was great during the quotation, we felt at ease and confident with our decision to use castle windows. The fitters arrived promptly and carried out the work well. Tidy, clean & professional company from start to finish.
Rachel, West Midlands Posted on 18/02/2019 , work completed 18/02/2019
Great work and met our expectations
Customer Service
Quality
Value
Carl explained the products available and took time with samples and expert computer images so we knew what the windows would look like super imposed on photographs of our property. The workmen were quick, quiet, courteous and hard working also taking time to answer questions. We would recommend Castle Windows and have no hesitation speaking to anyone who is interested in them.
Customer in West Midlands Posted on 16/02/2019 , work completed 06/02/2019
Quick and efficient
Customer Service
Quality
Value
Replaced some windows with expertise, tidiness and professionally, nothing to much trouble.
Geoffrey, West Midlands Posted on 08/02/2019 , work completed 08/02/2019
Quality Windows with quality workmanship
Customer Service
Quality
Value
A pleasure to do business with from start to finish. Very reliable, curteous and very hardworking, quality windows and door with great workmanship. I would highly recommend this company and would definitely use them again.
Customer in West Midlands Posted on 06/02/2019 , work completed 06/02/2019
Lovely new windows
Customer Service
Quality
Value
Everything went to plan, I knew what I was getting because Castle Windows took time & care to explain, measure & do photo montages on software. The quality of workmanship was very good and the windows have improved the thermal efficiency and safety of my house.
Christina, West Midlands Posted on 06/02/2019 , work completed 06/02/2019
Reliable and efficient service
Customer Service
Quality
Value
Very reliable and efficient service. Value for money.
Amarjit, West Midlands Posted on 30/01/2019 , work completed 30/01/2019
Excellent job
Customer Service
Quality
Value
Castle Windows fitted a new front door and side windows, we were very impressed by the workmanship and how clean and tidy they left us. We are very impressed with the quality and how it looks. A big thank you to the fitters who have done a great job for us.
Customer in West Midlands Posted on 24/01/2019 , work completed 24/01/2019
Excellent job, very friendly.
Customer Service
Quality
Value
Excellent job, very friendly and reliable. Good communication.
Louise, West Midlands Posted on 19/01/2019 , work completed 19/01/2019
Brill and friendly
Customer Service
Quality
Value
Brilliant & friendly lads. Worked really hard. Thank you.
Laura, West Midlands Posted on 18/01/2019 , work completed 18/01/2019
Prompt & reliable
Customer Service
Quality
Value
This is the third time I have used this company. They have fitted a porch, a conservatory and on this occasion new windows and door. They were prompt and reliable. We were kept informed and will definitely use them again.
Julie, West Midlands Posted on 15/01/2019 , work completed 15/01/2019
Value and Service
Customer Service
Quality
Value
Castle's quote was 30% less than local firm. The work was done brilliantly by two very professional installers. It was a more difficult job than they expected but there was no complaint or increase in the bill. Good communication throughout. Would use again.
Susan, West Midlands Posted on 12/01/2019 , work completed 12/01/2019