Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

256 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
256 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great refurb on a old conservatory
Customer Service
Quality
Value
Castle Windows were fantastic from start to finish with an honest first consultancy where we discussed options and examples of previous work and costs to a quick and efficient install of new windows and roof. We cannot fault the service and delivery of Castle Wi does and would happily recommend them to anyone looking to have conservatory or window work done.
Customer in West Midlands Posted on 05/06/2024 , work completed 29/05/2024
New conservatory
Customer Service
Quality
Value
We had our old conservatory replaced and opted for a glass roof. Carl offered lots of advice and arranged for us to see a job he’d done locally. The job was completed in two days and the fitters Billy and Josh did an excellent job and tidied as they went along. The door handles fitted were the wrong colour, but in less than a few hours someone arrived to replace them. After the lads had gone I noticed a footprint in the silicone (which turned out to be mine). I rang Carl and in a few days they returned to rectify it. Brilliant service.
Customer in Staffordshire Posted on 14/05/2024 , work completed 10/04/2024
Windows and doors replaced
Customer Service
Quality
Value
Everything was really good, 5 star experience. Would defintely use the trader again
Which? Trusted Traders Consumer Posted on 30/04/2024 , work completed 24/04/2024
Very pleased
Customer Service
Quality
Value
I had three windows fitted (main bedroom, kitchen and picture window) and the work was carried out to my complete satisfaction. Everything was left neat and tidy afterwards. In addition, during the initial visit a problem involving unsupported brickwork above each window was spotted. This had to be rectified before the glazing work could start, but it was better that this issue was identified early on. Castle's builder was extremely good also and did an excellent job fitting the necessary brickwork supports. The price for the job was extremely competitive, even with the additional structural work. In addition, Carl also made a helpful suggestion during the planning stage that both saved me some money and created a better end result. All in all, I am very happy with the work undertaken by Castle Windows. Everything looks very nice and no doubt the house will be warmer next winter!
Customer in West Midlands Posted on 01/04/2024 , work completed 28/03/2024
Excellent from start to finish.
Customer Service
Quality
Value
I needed a new door as my elderly Mum has battled her ill-fitting one for long enough! Castle Windows & Doors stood out as they had a friendly description, many excellent reviews, and are a local firm. I submitted an inquiry online and within a few minutes, Carl called and arranged to visit the property. There was no hard sell, plenty of options, and excellent advice given. We agreed on a new composite door, which was fitted yesterday by Nathan and Azza. They did an excellent job, and the door looks stunning. Most importantly, it opens and closes easily, and they were able to reuse a security key barrel needed by carers. The lads also vacuumed and brushed up any mess made. Carl, Nate (from the office), and the fitting lads were all very polite and pleasure to interact with. I'd asked to be contacted a half hour in advance of arrival which they did. It felt like nothing was too much trouble for these guys. I'd wholeheartedly recommend them.
Customer in West Midlands Posted on 27/03/2024 , work completed 26/03/2024
new windows and door
Customer Service
Quality
Value
After contacting Castle windows, we were soon contacted to arrange a home visit to discuss what we want with Carl he arrived as agreed and listened to what we wanted, he then measured up and advised what would be best. after a few days we received there quote , and agreed a re-visit to confirm our order with Castle windows. Carl came back and plugged his lap top into our tv and showed us what our house would look with new windows and new door. he never pressured us at any time and we felt very happy with our quote and deal. we agreed a date to install and the deal was done Castle windows kept us up to date whilst our windows and door were being made too on the first install day Billy and Josh arrived as agreed and got stuck straight into it ( free coffee all day and bacon sarnie) , at the end of each day they cleaned all there mess up, and left us clean and tidy. the lads even worked late on last day to get all completed. we noticed a few snags , but they were corrected the next day , no issues at all We would highly recommend Castle windows, can bw trusted and delivered to there word
Customer in Staffordshire Posted on 14/03/2024 , work completed 11/03/2024
Replacement of four bedroom windows
Customer Service
Quality
Value
We got what we wanted at a fair price, the work was done on schedule, and everyone we dealt with was very able and very pleasant. I can recommend Castle Windows unreservedly.
Customer in Warwickshire Posted on 15/02/2024 , work completed 15/02/2024
Excellent work carried out professionally and efficiently
Customer Service
Quality
Value
I hired castle windows to replace all of the windows and doors in my home and couldn’t be happier with the results. They were quick to come out and quote the job and took the time to design my new windows explaining the various options and showing me what each would look like on my property. The price was highly competitive and the work was carried out quickly. The installers were friendly and respectful, they carried out the work professionally and were exceptionally clean and tidy. The products supplied are of great quality and it has transformed the appearance of my property. I would definitely recommend Castle Windows.
Customer in Derbyshire Posted on 24/01/2024 , work completed 24/01/2024
Very good work
Customer Service
Quality
Value
Arrived on time, removed the old door and window. Expertly fitted new door and window. Sealed and added new mortar. Very fast and professional. Great advice on how to clean products. Advise they will return when plaster work finished to add trim.
Customer in Staffordshire Posted on 05/12/2023 , work completed 01/11/2023
Fantastic Service Once Again !!
Customer Service
Quality
Value
Upstairs Windows, Front and Side of House 10 My second encounter with Castle Windows, another pleasant experience. Carl and his team really care - about doing a good job, and about people. Evident at the initial visit to survey. I'm a little lady, one inch shy of 5 ft. A complicated medical history and associated medical issues, make life challenging. Carl took the time to ensure that the windows would be right for my needs - how windows opened, placing of handles, and spotted one very dangerous situation and took action to sort it. A good company for, ill, disabled and vulnerable customers.
Customer in West Midlands Posted on 24/11/2023 , work completed 13/11/2023
Highly Recommend.
Customer Service
Quality
Value
Very pleased with all the work done. At the start Carl spent time (and patience) talking me through the various options and giving the pros and cons involved in replacing the 10 windows and 2 doors. At no time did I feel pressurised into making a decision. The fitters were punctual ,professional and friendly, clearing up after themselves each day and even completing the work ahead of schedule . The final result (design and finish) reflects the professionalism shown by all the team. An excellent service.
Customer in West Midlands Posted on 16/11/2023 , work completed 01/11/2023
Excellent job completed.
Customer Service
Quality
Value
Had two door & window combinations, two small windows and a conservatory style roof fitted. Very fast work, excellent job, looks fantastic. The fitters were very pleasant, kept me up to date on everything they was doing. Very professional and clearly knowledgeable on their job. Kept the area tidy and cleared away all the rubbish. They also repaired my living room window with no trouble. highly recommended.
Customer in West Midlands Posted on 08/11/2023 , work completed 08/11/2023
Great advise and professional work
Customer Service
Quality
Value
Advise given by them helped to decrease cost of my small project significantly. Where other companies were trying to sell me whole windows, they advise that in some of them changing glass only will be sufficient. They left area clean and completed all works in professional manner.
Customer in Staffordshire Posted on 05/11/2023 , work completed 03/11/2023
installation of new windows
From the first meeting with Carl(owner) we felt confidant to give Castle Windows our business to replace the windows in the whole house. The work was done in 2 stages, rear of property first, then a month later, front and sides. Each time the work was carried out on the days agreed, to a very high standard, any mess was cleaned up before they left each day. The 2 installers were very thorough and friendly, nothing seemed too much trouble. The standard of workmanship was excellent at all stages. We couldn't be more pleased with the final result. We would highly recommend Castle Windows to anybody looking at replacing their windows.
Customer in West Midlands Posted on 18/10/2023 (Reviewer did not use service)
Window and Bifold installation
Customer Service
Quality
Value
From start to finish the services provided by Castle Windows have been great. We have had our windows replaced and bifold doors installed. We would highly recommend Castle Windows and will be using them in the future when we renovate our porch.
Customer in Staffordshire Posted on 23/09/2023 , work completed 22/09/2023
Very happy with the product and service received
Customer Service
Quality
Value
We employed Castle Windows to install new double glazing throughout my home as well as a new front and back door. From the initial visit by Carl, the company owner, we were filled with confidence, not only from his 'can do' attitude and response to our questions, but also the final price quoted, which beat one of the national companies by several thousands of pounds. The Installers turned up exactly when we were told they would, they worked tirelessly for 3 days, often without a break, and did a wonderful job. They were helpful throughout, offering advice and showing us how everything should operate. There were a couple of minor problems during the install but Carl came to the rescue each time, offering solutions and following through. Overall we are VERY happy with the quality of the products, the quality of the work and of course the final price - which did not change from the original quotation. An excellent job Carl, thank you.
Customer in Telford and Wrekin Posted on 10/08/2023 , work completed 28/06/2023
Replacement windows
Customer Service
Quality
Value
From start to finish, a total of five weeks from Carl’s first visit, the experience was superb. Timekeeping on every visit was excellent, explanation of the products was clear, the quote was very competitive and the actual installation over two days was quite painless! Both fitters were polite, hardworking and extremely helpful - removing and refitting blinds as a matter of course. The finished result is amazing, I can’t wait for the winter to check my fuel savings! The sign of a professional, caring company…..Carl visited on the second day to review the work and ensure I was happy with the installations.
Customer in West Midlands Posted on 31/07/2023 , work completed 31/07/2023
Replacement patio doors
Customer Service
Quality
Value
Excellent professional job from start to finish. Arrived on time and carried out the work quickly and efficiently. Very satisfied.
Customer in Staffordshire Posted on 13/07/2023 , work completed 13/07/2023
Replaced conservatory
Customer Service
Quality
Value
A thoroughly professional job carried out by Castle Windows Ltd (West Midlands) Carried out the dismantling of old conservatory and replaced it with with new one. The job was carried out within in the time frame agreed despite inclement weather. All rubbish took away and no mess on site. An excellent job all round. Would recommend to anyone looking for a professional company to carry out a professional job.
Mick in Telford and Wrekin Posted on 12/07/2023 , work completed 11/07/2023
very satisfied
Customer Service
Quality
Value
This is the fourth time I have had work done by Castle Windows and each time I have been very pleased with the results Workers arrive on time ,are pleasant and skilled and get on with the job I can really recommend them
Customer in West Midlands Posted on 04/07/2023 , work completed 30/06/2023
Excellent installation from Castle Windows Midlands Ltd
Customer Service
Quality
Value
Excellent service provided. Initial quote from Carl was efficient, competitive and with helpful suggestions about the plans for a new side door and patio sliding doors. Helpful software on laptop showed the final anticipated appearance after completion which was a nice touch. The quote was several hundred pounds less than others I obtained. The agreed date for the work was kept and Billy and Josh arrived punctually. Excellent work done, efficient, helpful, clear communication and tidied up completely after the work was finished. All old doors taken away. Top notch experience from start to finish - well done Castle Windows Midlands Ltd.
Simon in Nottinghamshire Posted on 15/06/2023 , work completed 15/06/2023
Fantastic work
Customer Service
Quality
Value
Excellent work from the team at Castle Windows. Arrived on time and worked all day. No mess and tidy work while fitting the windows, didn't damage any wallpapers or flooring. Can't fault them at all.
Sarah in West Midlands Posted on 30/05/2023 , work completed 17/05/2023
Brilliant work
Customer Service
Quality
Value
These guys are great. Brilliant products and excellent fitting work. Cleaned up brilliantly afterwards too. Fab
Customer in West Midlands Posted on 21/05/2023 , work completed 10/05/2023
Excellent from initial contact through to completion
Customer Service
Quality
Value
Castle Windows replaced our existing polycarbonate conservatory roof with a new fully tiled one. We had five different quotes for the work, and while Castle were not the cheapest, they were almost certainly the best value for money. From the initial survey right through to the completed work, communication was excellent, friendly and helpful. All work was completed with the minimum of disruption and to an extremely high standard. We were particularly impressed by the care and attention to detail and the genuine pride taken in a job well done by the team (all too rare these days). We'd have no hesitation in recommending Carl and his team.
Customer in Posted on 21/05/2023 , work completed 11/05/2023
Amazing work and beautiful windows and blue door!
Customer Service
Quality
Value
So very pleased with my windows and blue door. Fantastic work - have received so many compliments. Professional and friendly service from the consultation to the completion of the work. Really care about the service they provide - there was no delay. Amazing really!
Customer in West Midlands Posted on 13/05/2023 , work completed 11/05/2023
Great job by great people
Customer Service
Quality
Value
Very Professional Polite and worked with Care Would highly recommend them in every aspect of their work
Customer in West Midlands Posted on 05/05/2023 , work completed 03/05/2023
Fantastic service
Customer Service
Quality
Value
Work done: Rear of property - bedroom window, bathroom window, kitchen window, patio door. First-class service both before and during installation. The proprietor showed extensive knowledge about his business and products during the assessment visit. Installers were very pleasant, polite and respectful of both me and my home. I am a lady with complex medical needs which impact my mobility and ability. Installers were very mindful of this and were happy to assist with reaching up or moving things where it was necessary. The installation looks beautiful. Rare to find good reliable trustworthy businesses and workmen these days. Very grateful to my friend for recommending Castle Windows to me.
Anita in West Midlands Posted on 15/04/2023 , work completed 11/04/2023
Excellent workmanship
Customer Service
Quality
Value
Replaced conservatory roof. Excellent workmanship, arrived on time, friendly workmen and customer service. Would highly recommend.
Customer in West Midlands Posted on 24/03/2023 , work completed 23/03/2023
Replacing windows and doors
Customer Service
Quality
Value
Finding a reliable and trustworthy trader can be fraught with difficulties and some really fanciful claims and quotes. After 2 weeks of research I settled on 3 traders all of whom had good overall reviews and longevity in their business. I chose Castle Windows because I felt under no pressure to accept the quote and the guidance that Carl gave solved many of our individual difficulties. The quote was very fair given the nature of the job they had to perform and the two lads Nathan and Azza were diligent and concientious in all aspects of their work, advising and adjusting as the work moved forward. The areas were prepared correctly and any incidental mess was cleared up. I was pleasantly pleased with the speed the doors and windows were fitted. Next it was the turn of the plasterer, Simon, who did an excellent job finishing off the remainder of the work necessary to produce a really satisfactory result. After completion, the company phoned and checked that everything was to our satisfaction and gave the impression that any remedial work necessary would be dealt with straight away.
Customer in West Midlands Posted on 23/03/2023 , work completed 20/03/2023
Brilliant
Customer Service
Quality
Value
We are so glad we used this company for our new windows and doors. They have been so efficient from start to finish and would highly recommend Castle Windows. We will be using them in the future.
Customer in Warwickshire Posted on 15/03/2023 , work completed 13/03/2023
Excellent windows
Customer Service
Quality
Value
Carl came and gave good advice on windows and doors, no hard sell, just friendly facts, he also gave us an idea of how the windows would look by putting it up on the tv using his laptop, two fitters arrived a few weeks later and did an excellent job of fitting windows, doors and windowsill, they were pleasant and extremely clean and tidy. I would recommend castle windows to anyone and especially Josh and Billy as fitters.
Customer in Staffordshire Posted on 05/03/2023 , work completed 24/02/2023
excellent work
Customer Service
Quality
Value
The work was carried out without any damage to the external render something discussed at the survey stage and carried out on the day the result exceeded my expectations. Very clean and tidy work
Customer in Staffordshire Posted on 16/02/2023 , work completed 15/02/2023
Installation of double glazed doors and window
Customer Service
Quality
Value
Three men arrived on time. They respected me and the property and worked efficently. Offered support before they left and I would not hesitate to recommend the compnay and the men who carried out the work.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 03/02/2023
Couldn’t fault, brilliant
Customer Service
Quality
Value
Good price, great fitting, lovely lads, tidy the list goes on. Wouldn’t use anyone else. These were for rental just replacing doors. Have problems with old windows they adjusted free of charge. Great work guys!
Customer in West Midlands Posted on 27/01/2023 , work completed 23/01/2023
Windows and door
Customer Service
Quality
Value
Had 7 windows and 1 door fitted. Great communication. Workmen we’re punctual and tidy in their work. Really please with the end result and would recommend.
Customer in West Midlands Posted on 06/01/2023 , work completed 05/01/2023
Excellent as always
Customer Service
Quality
Value
I used Castle Windows a few years ago for windows and doors in my house so when I needed to replace my Conservatory I asked them to quote. They were more competitively priced than the other company I approached, and because I had used them previously with no issues I decided to use them again. There were a few hiccups along the way. It nothing they didn’t keep me informed or try to fob me off with. They got the issues resolved immediately and the Conservatory is now looking absolutely stunning. So pleased with the end result. The two lads that fitted it were extremely pleasant, friendly and cleared up after themselves. They worked flat out to get it built and water sealed before the bad weather that was forecast arrived. As I was having landscape work done at the same time the electrician rearranged his visit to ensure he wasn’t getting in the way of the landscapers. Due to weather the project was delayed but the lads came back at the weekend and completed it. If only all workmen could be as efficient, tidy and friendly as Castle and their team. Excellent job lads. Thank you.
Rob in Staffordshire Posted on 26/11/2022 , work completed 26/11/2022
Great work, very satisfied
Customer Service
Quality
Value
Castle Windows replaced all the windows in my home. The fitters, Billy and Josh, were excellent, very polite and hard-working. They did a great job and I am thrilled with the result. The work was great value for money and I would not hesitate to recommend Castle Windows to anyone looking for replacement windows.
Customer in West Midlands Posted on 15/11/2022 , work completed 11/11/2022
Excellent Service
Customer Service
Quality
Value
Brilliant workmen and job. Very tidy.
Which? Trusted Traders Consumer Posted on 10/11/2022 , work completed 05/11/2022
Excellent Service!
Customer Service
Quality
Value
Castle Windows fitted my new front door and back door. From the initial visit to discuss my requirements and help me choose my doors from their extensive catalogue, to the agreed time and date of fitting, and the prices, I have found the whole experience and service provided excellent! Everyone I have dealt with at Castle Windows have been friendly, professional and completed their roles to a very high standard. I would very highly recommend Castle Windows to friends and family, and would seek to use the company again in the future…
Customer in West Midlands Posted on 21/10/2022 , work completed 21/10/2022
Fantastic seemless service
Customer Service
Quality
Value
I was thoroughly impressed with Castle Windows from start to finish. They provided a very quick quotation and spent time on site finding a solution to fit our difficult bay windows before we had even committed to going with them. The Windows arrived on time with the fitting finishing earlier than forecast. The fitters were super friendly and meticulous and we are very happy with the finished product. I would have no hesitation in recommending Castle Windows.
Customer in West Midlands Posted on 16/09/2022 , work completed 15/09/2022
Would 100% recommend Castle Windows
Customer Service
Quality
Value
Fantastic service from start to finish. Fantastic workmanship from the 2 window fitters. All waste and mess cleared away and very pleased with our new windows. Minimal damage to decoration in our bedrooms as care was taken when old windows removed. Would 100% recommend Castle Windows and will be using their services again in the near future.
Customer in West Midlands Posted on 13/09/2022 , work completed 05/09/2022
Flawless service
Customer Service
Quality
Value
Today Castle Windows (Midlands) fitted my beautiful bedroom and bay windows and also my front composite door. From quote through to installation, the service provided was flawless. Carl was very knowledgeable and his relaxed but professional approach coupled with an extremely competitive quote put Castle head and shoulders above the competition (what competition?) On installation day, Nathan, Alan and Ben were lovely. They arrived promptly and the standard of their work was of the highest quality - they even cleaned the windows and hoovered up after themselves. I cannot recommend Castle Windows (Midlands) enough. Absolute top job lads.
Shelagh in West Midlands Posted on 10/09/2022 , work completed 09/09/2022
A seamless from start to finish
Customer Service
Quality
Value
I cannot fault this company who have replaced all the doors and windows in my bungalow. The design was done by Carl in my own home on a laptop so that I could see what it was going to look like and choose the configurations and colours accordingly. He was very helpful, not pushy and gave me a good price. He also arranged to have some necessary brickwork to be done before fitting the doors. Billy and Josh were friendly, worked efficiently, explained everything clearly and were very good at cleaning up after themselves. I am very pleased with the result and can highly recommend Castle Windows.
Customer in Staffordshire Posted on 13/07/2022 , work completed 30/06/2022
Fantastic reliable work
The work was very well done, efficiently, tidily, and the workmen were very helpful, pleasant and reliable. I would certainly be very happy to use them again and would recommend Castle Windows to friends. Their quote was very reasonable and as agreed.
Customer in West Midlands Posted on 27/06/2022 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
Carl came to quote and returned to measure up when we confirmed we wished to continue. The service and workmanship has been second to none. We are very happy that we chose Castle Windows and have nothing but good things to say about the whole team. Thank you.
Rob in West Midlands Posted on 24/06/2022 , work completed 24/06/2022
Replacement porch, doors, windows
Customer Service
Quality
Value
Went like a dream. Excellent workers, nothing too much trouble, neat, clean and tidy job. Hassle free. Would recommend to anyone. Which? Trusted Traders help me find this firm. Thank you Which? and thank you Castle Windows.
Customer in West Midlands Posted on 20/06/2022 , work completed 20/06/2022
Replacement windows
Customer Service
Quality
Value
Very happy with the quality of the windows and workmanship. Area left clean and tidy. Everything removed. Would recommend to anyone.
Customer in West Midlands Posted on 11/06/2022 , work completed 30/05/2022
Fabulous work!
Customer Service
Quality
Value
Castle windows replaced all of my windows,including a bay window, and fitted a composite door. Excellent service from initial consultation to final fitting. Quality products, skilled, prompt and polite fitters. This was an all round good experience and I'm delighted with the results!
Customer in West Midlands Posted on 26/05/2022 , work completed 26/05/2022
I had a new front door
Customer Service
Quality
Value
Excellent quality materials and door the door looks amazing. Will definitely use in the future when getting my windows done.
Sonia in West Midlands Posted on 23/05/2022 , work completed 19/05/2022
Great work
Customer Service
Quality
Value
We had a new front door fitted today. Plenty of doors to choose from. The engineer was polite and friendly and didn’t leave a mess.
Marie in West Midlands Posted on 13/05/2022 , work completed 13/05/2022
Patio doors to rear of property
Customer Service
Quality
Value
Excellent company- very professionally carried out. had to remove existing window and brick work, which was expertly done. Friendly, clean and a good attitude to their work.
Which? Trusted Traders Consumer Posted on 05/05/2022 , work completed 29/04/2022
Highly recommended
Customer Service
Quality
Value
These guys were fantastic. Was very quick, simple and clear to get a quote and organise fitting. On the day they were brilliant, did a fantastic job, very tidy and the windows look brilliant. Would highly recommend.
Jacob in West Midlands Posted on 31/03/2022 , work completed 18/03/2022
New windows and doors all round
Customer Service
Quality
Value
Excellent service from the whole team, nothing was too much trouble. Billy and Josh were very polite and courteous. Superb quality of windows, doors and porch fitted exceptionally. Would highly recommend.
Customer in West Midlands Posted on 27/03/2022 , work completed 17/03/2022
Excellent work and courteous throughout.
Customer Service
Quality
Value
We had all of our exterior doors and windows replaced and Castle Windows (Midlands) Ltd. They did an excellent job. From the first meeting with Carl, when he went through the different options available, to the work being carried out, they were courteous throughout. The fitters carried out the work when they said they would, doing an excellent job and they also made sure that everywhere was tidied up after.
Alan in West Midlands Posted on 24/03/2022 , work completed 13/12/2021
Excellent service from start to finish
Customer Service
Quality
Value
From initial consultation with Carl through to the fitting by Billy and Josh, the service and workmanship has been second to none. Would highly recommend Castle Windows and have nothing but good things to say about the whole team.
Customer in West Midlands Posted on 23/03/2022 , work completed 23/03/2022
Geat New Kitchen Door
Customer Service
Quality
Value
Castle Windows fitted a new front door & windows to our house 2 years ago & did a marvellous job. We decided to use them again for supplying & fitting a new "stable type" door to our kitchen. We were visited by Carl the Sales Director who measured up & gave us a price for the job which we accepted. On the day of installation, the 2 fitters arrived on time, removed & disposed of the old door & fitted the new one. They did an excellent job, & were very polite & efficient. They cleaned up after the installation, & we were more than pleased with their work & the door supplied. I wouldn't hesitate to use Castle Windows again.
Customer in Staffordshire Posted on 11/02/2022 , work completed 01/02/2022
Excellent company
Customer Service
Quality
Value
We highly recommend castle windows, from the first meeting with Carl to talk through what we wanted, cost, fitting date, and the lads who fitted the windows, it was first-class from start to finish, we are extremely pleased with the windows, the fitters arrived on time, were very pleasant, and tidied up afterwards, they even fitted back our blinds for us, we would definitely recommend castle windows 😁
Joanne in Essington Posted on 04/02/2022 , work completed 04/02/2022
Replacement Porch
Customer Service
Quality
Value
What a professional company to deal with, from the initial phone call to the job completion.our fitters Josh and Billy certainly know their job, a problem occurred during the dismantling of the previous porch which was found to be unstable with the previous installation(not Castle Windows) Josh & Billy notified us immediately and made positive suggestions to rectify the matter which we accepted their judgment.. Both Josh & Billy worked hard during their time with us and both very personable chaps. They completed the work on schedule with no fuss at all, they are both tidy workers and cleaned up any debris left at the end. I can highly recommend Josh& Billy and would without any hesitation ask for them again. Thank you to all at Castle Windows Walsall.
Customer in West Midlands Posted on 02/02/2022 , work completed 01/02/2022
Replace all doors and windows
Customer Service
Quality
Value
Carl and his team were professional throughout. A minor hitch during installation was resolved quickly and without fuss. Josh and Billy who did the installation worked hard, professionally and answered our questions fully. They cleaned up after the installation and left the area tidy and clean. Excellent people and company to deal with that are prepared to ensure the job is done to your satisfaction.
Customer in Staffordshire Posted on 28/01/2022 , work completed 28/01/2022
Excellent job
Customer Service
Quality
Value
I rang the company for a quote and in less than 24 hours. The space was measured, I was shown a picture of the finished job on the computer and given a quote. He gave me a date, afternoon on the 30th of November and they arrived spot on time. The lads who did the job were very pleasant and friendly and did a great job. I can recommend this company 100% they will not be beaten.
Customer in West Midlands Posted on 01/12/2021 , work completed 30/11/2021
Excellent service from beginning to end!
Customer Service
Quality
Value
I can't recommend Castle Windows enough as from the initial visit to discuss what I wanted - double glazing throughout, I felt that I could trust them to do a good job. The quote was the best I received and I felt at ease with the salesperson who was knowledgeable and very helpful. The two fitters who did the job were polite, very tidy and did an excellent job. It's not often that you find a company that you really are impressed by but from start to finish, everything was well done. I would definitely use them again and would recommend them to family and friends without hesitation.
Stephanie in West Midlands Posted on 30/11/2021 , work completed 10/08/2021
Great work at a fair price
Customer Service
Quality
Value
I had 6 replacement double glazed windows fitted. All my contacts with anyone at the company was good from the initial sales contact to the fitters who did the work. The price I was quoted was fair first time without starting with a ridiculous price and working down. The fitters turned up on time and where courteous, letting me know what they were doing as they did it. The worked cleanly and left no mess. I would certainly use them again if I needed any other windows replaced
Customer in West Midlands Posted on 17/11/2021 , work completed 10/11/2021
Excellent Job
Customer Service
Quality
Value
Absolutely delighted with our new windows, porch and composite door. From the initial quotation (very fair price) and advice given as to which styles would look best (enhanced by Carl putting all details on the computer, thus enabling us to see exactly how the windows etc would actually look on the house) right through to the completion of the job, everything went as planned. The product quality and the fitters’ workmanship are outstanding. They were meticulous in everything they did, extremely pleasant and helpful and there was no mess to clean up. They left everything pristine. The word “quality” is rightly associated with this company. So glad we chose Castle Windows (Midlands) and would not hesitate to recommend them to anyone.
Customer in West Midlands Posted on 17/11/2021 , work completed 16/11/2021
Excellent will definitely use again
Customer Service
Quality
Value
Very happy with my replacement front door and the service that I have received from Castle Windows. Delighted with the quality and the fitting of the door. Most impressed by the professionalism of everyone who I dealt with, from the quotation through to the fitting. I would definitely use it again and recommend it to others.
Customer in West Midlands Posted on 19/10/2021 , work completed 18/10/2021
Excellent from first contact to finished job
Customer Service
Quality
Value
We asked 4 companies to quote for replacing all the windows and doors at our home. From the moment we met Carl, we knew we had found the one. He was genuinely interested in how the windows would look and made some great suggestions. Left us with his best price - can’t abide haggling! - and no pressure exerted. Once we had asked Castle Windows to take the job on, Carl agreed on a date and then popped round a few weeks before with one of the guys who was going to be doing the work and ‘firmed up’ the details. The two guys, Billy and Josh, turned up on the first day and set to work. They had a planned order so we always knew which part of the house they would be working in and we left them to it. They always checked details with us as they went along and explained any problems and how they had sorted them. Nothing seemed to phase them - even the uncovering of some dubious DIY by the previous owner! After 4 days our house had been transformed with minimal mess and we are delighted.
Karen and Alan in Staffordshire Posted on 04/09/2021 , work completed 03/09/2021
Design and build a new conservatory
Customer Service
Quality
Value
We wanted a large conservatory to be installed over the summer months, to be completed before we went abroad for 6 months. Carl from Castle Windows helped us design the conservatory, then project managed it through to completion. His communication throughout was excellent. We had a hard deadline for completion, and the project never looked like missing it. All the workmen were friendly, efficient and tidy. I can highly recommend Castle Windows.
Customer in Shropshire Posted on 20/08/2021 , work completed 19/08/2021
Had a conservatory replaced.
Customer Service
Quality
Value
All work was completed when they said - impressed. The two fellas who did the work Billy and Josh are really good clean workers. They answered any questions I asked, never seemed to stop, good for the customer, anyone who gets these two will have no worries about their work. Very happy with the end results even put two fence panels back without being asked, thank you, lads, I will have no problem recommending the company if asked.
Customer in West Midlands Posted on 03/08/2021 , work completed 03/08/2021
Good work and entertainment as well!
Customer Service
Quality
Value
The two fitters were professional and when the young trainee arrived the banter was entertaining! Very happy with their work and standard of product. Would recommend them to family and friends.
Customer in West Midlands Posted on 22/07/2021 , work completed 24/05/2021
Excellent work very pleased
Customer Service
Quality
Value
All windows and doors replaced. Extremely pleased with the job, the fitters took a great deal of pride in their work. All completed on schedule and I would without hesitation recommend Castle Windows.
Fulvio in Staffordshire Posted on 13/07/2021 , work completed 07/07/2021
Great job, gorgeous conservatory.
Customer Service
Quality
Value
So happy with my conservatory. Can't wait to decorate it! The guys were really friendly, polite and left everything in a clean and tidy state. Kept me updated with anything I needed to know. Would definitely recommend.
Customer in West Midlands Posted on 29/06/2021 , work completed 29/06/2021
Excellent Service
Customer Service
Quality
Value
Carl and the team were very helpful in their guidance and work. Good quality product which I am very pleased with. More importantly the after sales service was good when a few snags needed fixing. They were readily available and got them sorted. Overall I am very pleased with all the windows and doors.
Customer in Staffordshire Posted on 21/06/2021 , work completed 12/04/2021
Highly Recommend
Customer Service
Quality
Value
Professional service from start to finish. Carl created a virtual image of how our house would look and the finished result of work carried out is fantastic. Fitters were polite and hardworking, as were the builders who came to convert a doorway back into a window. Bricks were matched brilliantly. We are extremely satisfied and would highly recommend this company.
Lisa in West Midlands Posted on 19/06/2021 , work completed 16/06/2021
Brilliant from start to finish!
Customer Service
Quality
Value
Replacement of all house windows with acoustic glass throughout, difficult access to some upstairs windows. Initial survey, measurement and quotation from Carl. Very professional, answered all of our questions and gave us a very competitive quotation for products superior to rival companies. Fitting carried out at the time specified by two young fitters, Josh and Billy, who for three days in temperatures approaching 28C worked tirelessly. Lovely young men who solved several problems that they encountered, helped us with a couple of problems outside of the remit of the window fitting, and were a pleasure to have in the house. Installation finished within quoted time frame, dust sheets placed throughout the house for the duration of the work, the house cleaned and vacuumed each evening. Final price exactly as quoted. Delighted with the end result. We have no hesitation recommending Castle Windows.
David in West Midlands Posted on 03/06/2021 , work completed 03/06/2021
Fitting new bifold and external kitchen doors
Customer Service
Quality
Value
A first class service from start to finish. The fitters Billy and Josh were excellent representatives for Castle Windows and nothing was too much trouble. Well done and many thanks.
Phil in West Midlands Posted on 18/05/2021 , work completed 17/05/2021
Bay and kitchen windows replaced
Customer Service
Quality
Value
Arrived nice and early and got straight into replacing the windows. When the kitchen was finished, that fitter then fitted 9 child locks to windows previously fitted in very quick time overcoming some issues with some of our older windows (not fitted by Castle). Again, very helpful asking us how much we wanted the windows in question to open. Cleaned up after they were finished and apart from the better windows you wouldn’t know they had been.
Mark in Shropshire Posted on 23/04/2021 , work completed 23/04/2021
From start to finish Castle Windows have been very professional and helpful.
Customer Service
Quality
Value
Carl came to give the quote very helpful and knowledgeable and not pushy. It only took the time for him to walk to the car and back for us to decide this was the company we wanted. He was the last of many to give quotes so we saved the best till last. Josh and Billy were excellent, clean and tidy in their work, doing a great job for us. They were very friendly and polite. Would certainly recommend this company, and will definitely use them again if we need to. Well done Castle Windows!
Steve in Wolverhampton Posted on 30/03/2021 , work completed 30/03/2021
Great window transformation
Customer Service
Quality
Value
Had an old bay window with difficult top fittings removed and a new window fitted. Very pleased with quality of workmanship, tidiness and communication. Would highly recommend- John Dukes
Customer in Warwickshire Posted on 24/02/2021 , work completed 12/02/2021
Great work
Customer Service
Quality
Value
The 2 fitters were polite, efficient and helpful and were quick to make good a couple of minor snags.
Customer in West Midlands Posted on 28/01/2021 , work completed 27/01/2021
Just what we wanted
Customer Service
Quality
Value
We had a porch and conservatory, from the first conversation and throughout we had great service, professionalism and value for money. We were able to see the design process on our TV as it was happening, which was a plus, as you could visualise what they would look like on our property. Billy & Josh were great and any questions, queries or concerns were immediately addressed.
Customer in West Midlands Posted on 10/01/2021 , work completed 10/01/2021
Fantastic Work
Customer Service
Quality
Value
We recently had a conservatory built which include a new patio and internal door. The council application, build and installation were all completed on time and were very well supported.
Customer in West Midlands Posted on 23/12/2020 , work completed 18/12/2020
Excellent work
From our initial meet with Carl to discuss our requirements felt totally at ease gave us excellent choice and advice not at all pushy like some! The Guys turned up when they said they would, all very polite and diligent. Cleaned up as they went along and left spotless. Really pleased with the quality and look of our new windows and patio doors, would have absolutely no hesitation in recommending Castle Windows (Midlands) Ltd
Customer in Staffordshire Posted on 22/12/2020 (Reviewer did not use service)
Fabulous New Conservatory
Customer Service
Quality
Value
We are so happy with our new Conservatory and would highly recommend Castle Windows. They use the best quality materials and don’t skimp on perfection. All the lads who were involved with the build were brilliant and hard working and went the extra mile to make sure everything was as we wanted. From the first visit from Carl to the post inspection we felt confident that we were going to be looked after and receive the very best service and they didn’t disappoint.
Customer in West Midlands Posted on 19/12/2020 , work completed 09/12/2020
Top quality, stress free.
Customer Service
Quality
Value
After seeing four other companies to fit patio doors and conservatory the experience with Castle Windows was a dream. Intelligent suggestions plain talk, reasonable price, put at ease. The experience continued as it began. The groundworks and brickworks team worked hard were courteous and very tidy. So much so we had them completely remodel the patio. The two guys who actually fitted the conservatory and patio doors were a well rehearsed act again polite and tidy. The work obviously needed many players. Groundworks, bricklayers, glass fitters, plasterer, tilers. We were pleasantly surprised how well all these functions dovetailed together. Any minor snags immediately rectified and job came in on budget.
Customer in Staffordshire Posted on 18/11/2020 , work completed 23/10/2020
New Windows
Customer Service
Quality
Value
Fantastic work, fitters were very professional and courteous. Job was completed quickly and work area was kept clean and tidy throughout. Once work was complete I was taken to view all work and ensure I was happy with end result. Would confidently recommend to anyone.
Customer in West Midlands Posted on 13/11/2020 , work completed 13/11/2020
Great work as always!
Customer Service
Quality
Value
This is the fourth time I've had work done by the team from Castle Windows and it is as good as ever. Honest sales, no nonsense pricing and excellent fitting teams that turn up when they should, do a great job and leave everything clean and tidy.
Customer in Shropshire Posted on 10/11/2020 , work completed 10/11/2020
Conservatory Installation
Customer Service
Quality
Value
Castle Windows customer service was fast reliable and punctual. All work carried out was to a very high standard. The groundworks team and conservatory fitters were very tidy and ensured my garden and driveway where left tidy at the end of each day. Very happy with the quality of the workmanship and overall finish of our conservatory. We logged an issue with the patio doors (they had dropped slightly). The fitters were onsite the next day to adjust the doors. Would throughly recommend.
Customer in West Midlands Posted on 06/11/2020 , work completed 02/11/2020
Great communications and workmanship
Customer Service
Quality
Value
Replacement porch windows and doors. What I liked about this company was the communication. The door was delayed due to Covid, but I got regular updates via text and phone calls. The fitters turned up on time, and when the work was done, the fitters were on time, polite and tidy. Would definitely recommend this company and will be using them again.
Customer in West Midlands Posted on 01/11/2020 , work completed 31/10/2020
Great job well done
Customer Service
Quality
Value
We were very pleased with the work we had done by Castle windows. We have used them before and we can highly recommend them. The team were very friendly and very professional.
Customer in West Midlands Posted on 08/10/2020 , work completed 06/10/2020
Excellent experience from start to finish
Customer Service
Quality
Value
So impressed with the final result that we decided to have the remaining windows and doors replaced by Castle Windows. An excellent experience at every stage of the process and would have no hesitation in recommending Castle Windows to family and friends. Thank you Castle Windows for a job well done.
Customer in West Midlands Posted on 22/09/2020 , work completed 22/09/2020
Replacement windows and patio doors
Customer Service
Quality
Value
Great job at a fair price. Work completed within time set and site left clean and tidy. Fitters went extra mile.
Customer in Shropshire Posted on 17/09/2020 , work completed 17/09/2020
Replacement windows an conservatory door
Customer Service
Quality
Value
Suggested options shown via laptop on our TV, so easy to choose from options. Work carried out on time with friendly efficiency, keeping us informed of what they were working on, very professional. Everything cleaned before leaving. No mess, no fuss. Could not be better.
Paul in West Midlands Posted on 09/09/2020 , work completed 08/09/2020
Fantastic job completed
Customer Service
Quality
Value
Was a pleasure using this company, the sales director came to my house discussed options and was so helpful with his advice I completely changed my mind from what I was originally thinking. He showed me different options on the laptop and showed what it would look like. Even with the covid situation he still managed to fit us in and was professional. They have done a fantastic job I couldn't fault it I am absolutely over the moon they was on time and worked hard
Customer in Staffordshire Posted on 30/07/2020 , work completed 28/07/2020
Great work
So pleased with my new Windows and doors the lads worked very hard in the very hot weather started and finished on time did a very good job of cleaning up and taking old Windows away would highly recommend
Customer in West Midlands Posted on 29/06/2020 (Reviewer did not use service)
Excellent windows and service
Customer Service
Quality
Value
From the first moment we rang for a quote the service and professionalism was brilliant. Carl the owner who came to give the quote gave us lots of ideas that we hadn't thought of and this was really helpful, as well as being able to show us what the new windows would look like on our property. The two fitters were great. Arriving promptly when stated, pleasant, helpful, great workmanship and tidied up afterwards. Job was done in very hot weather and they worked very hard. Really delighted with the new windows with lots of comments from the neighbours who also love them. Cracking jod and reasonable too!
Customer in West Midlands Posted on 21/06/2020 , work completed 03/06/2020
Amazing work, efficient, trustworthy and very reasonable in planning and pricing.
Customer Service
Quality
Value
We were given Castle as a recommendation whilst looking for windows and after having work done on a porch by another company.. The company director was extremely helpful in discussing what we wanted and when talking about cost. He wasn't pushy as other experiences we have had. On fitting day the window fitters were extremely helpful and informative throughout. They were totally professional and amazing during both days leaving our home clean and tidy as they finished. An amazing company that I would trust in future and happily recommend.
Customer in West Midlands Posted on 20/03/2020 , work completed 20/03/2020
Highly recommended
Customer Service
Quality
Value
Castle Windows replaced patio doors and a front porch. They did a brilliant job. The workmen were polite and tidy. I will certainly be using them again in the future and would recommend them to anyone.
Customer in West Midlands Posted on 17/03/2020 , work completed 05/03/2020
A very professional installation & job well done!
Customer Service
Quality
Value
We required 8 windows, 1 front door, & 1 set of patio doors installing. Carl visited us to provide a quote for the work we required. He took photos of the house, then he connected up to our Smart TV to show us superimposed pictures of the various windows & doors that were available. It was very useful to see how our house would look with the various options we could choose. Carl was very helpful & gave us some very instructive information. We made our choice & Carl gave us a very fair price. There was no pressure to make a sale. We accepted the price, & a date was agreed for the work to be done. On both days the fitters turned up at the agreed time. They were all very polite, friendly & professional. The work was done to a very high standard, with the house being kept clean & the fitters being very tidy & considerate whilst working. The work was completed at the agreed price & within time. The end result was fantastic, & has transformed our house. A very big Thank You to Castle Windows, We can't recommend you too much!
Customer in Staffordshire Posted on 05/03/2020 , work completed 28/02/2020
Really Happy
Customer Service
Quality
Value
Very, very happy with them, they were on time, satisfied with the completed work.
Maureen, Worchestershire Posted on 22/02/2020 , work completed 22/02/2020
Excellent work, skilfully done.
Customer Service
Quality
Value
This is the second time we have used Castle Windows. Last tine we had a composite front door, this time a large conservatory. I was impressed with my 1st job, but the conservatory has excelled that. Carl came and took time in helping us decide which design was best for us. We chose a conservatory with a hard roof. The work was started and finished exactly on time, to the day. The workmen were highly skilled, polite, very tidy and took all the rubbish and left over materials, cleaning down each day they were here. People who were passing our house even remarking on the high standard of the work. I would strongly recommend Castle Windows if anyone is considering having any windows, doors or conservatories. Nothing was too much for them, Carl was very communicative throughout the build. Would I use them again? Absolutely, no question!
Customer in West Midlands Posted on 09/02/2020 , work completed 06/02/2020
Great value, great service, great company.
Customer Service
Quality
Value
Very high standard products, and we are really happy with the windows and doors that have been installed. The fitters were very friendly and helpful, worked hard, we felt very happy and comfortable with them in our home and are grateful for the work done.
James Posted on 07/02/2020 , work completed 03/02/2020
Window replacements
Customer Service
Quality
Value
this is the second time I have used this company. The first time was to have the back windows replaced, this time it was for the front. As they did such a good job the first time I had no hesitation using them again to the extent that I didn't look elsewhere for any other quotes. They arrived on time did an excellent job and cleaned up after they finished. Its a shame that I don't have any more windows to replace.
Customer in West Midlands Posted on 21/01/2020 , work completed 17/01/2020
Great work
Customer Service
Quality
Value
Castle Windows replaced my composite front door. The guys were friendly, tidy did a great job at a reasonable price. The door fitted is of great quality and seems to be well fitted. I would use again and recommend them in the future.
Customer in West Midlands Posted on 30/12/2019 , work completed 17/12/2019
New composite door fitted
Customer Service
Quality
Value
Work carried out on date arranged, professional and polite service, left the site clean and tidy, thank you Castle Windows and thank you to the two lads that carried out the work.
Mark Posted on 26/11/2019 , work completed 26/11/2019
Excellent job
Customer Service
Quality
Value
Replaced upvc windows at front of the house. Quote was excellent as Carl was able to take a photo of the front of the house and show images of how the windows would look. This really helped in the selection process to see which style would suit. The fitting was done on the date agreed, two very friendly men who worked efficiently and were very tidy. No mess left afterwards, old windows removed. So happy with the end result. Overall I am very satisfied with this company and would highly recommend.
Customer in West Midlands Posted on 07/11/2019 , work completed 07/11/2019
Window installations
Customer Service
Quality
Value
Have used this company twice now for window installations I plan to use them again soon for a new PVC door and my final two windows. There was no hard sell with Carl it was very relaxed and he gave me suggestions regarding the design and layout of my windows which was very helpful. I was able to see how the windows would look on my house using a photo of my house on his computer. The installers were punctual and seemed to enjoy their work and worked well as a team, they worked quickly and left everything clean and tidy when they left . The windows are gorgeous its a pity to cover them with blinds . I can't recommend them enough, all you single ladies give 'em a try you wont regret it they are very trustworthy. Carl also put me in touch with someone from his company to install new soffits and guttering which will look really nice when it's all finished. It's good to find a company that does what it says it will and also have a good work ethic and good workmanship.
Customer in West Midlands Posted on 15/10/2019 , work completed 11/10/2019
Patio Window Install
Customer Service
Quality
Value
Really pleased with the whole process from start to finish. Carl was very knowledgeable and there was no pressure sales. The price was competitive. An installation date and time was agreed and the installers turned up 30 minutes late. But they did phone ahead and say they were running a little late. They took out the old window and installed the new one in no time at all. They removed all the waste and were very polite while on-site. I would be happy to use them again and would recommend them to others.
Customer in West Midlands Posted on 06/10/2019 , work completed 04/09/2019
Top Notch Service and Value
Customer Service
Quality
Value
From the moment I contacted Carl, to the last face to face with Castle windows was the most smooth and stress free experience that we have had with a home improvement company, they were worthy of their ratings on trustatrader & checkatrade. A price that we knew no-one could match and definitely a service that as it turned out was second to none. The fitters were courteous and respectful of our requirements during the two days it took to do the job in fact you wouldn’t even know that they had been here. Will be highly recommending this company to all and sundry.
Customer in West Midlands Posted on 01/10/2019 , work completed 20/09/2019
Excellent service
Customer Service
Quality
Value
From the initial meeting with Carl to the installation by Josh and Billy of our lovely new windows, the service we received was excellent. Carl arrived at the initial meeting armed with material samples, handles, glass samples and was able to show us images of our home with our suggested windows, so we knew exactly how they would look. Nothing was too much trouble. The work was completed on the agreed day and at the agreed budget. We had very heavy rain the day the windows were fitted, but Josh and Billy ensured that all internal surfaces were well protected and everywhere was left clean and tidy. We have no hesitation in recommending Castle Windows.
Customer in Staffordshire Posted on 19/09/2019 , work completed 09/09/2019
Excellent work
Customer Service
Quality
Value
Very pleased with whole service from assessment of the 'job' through to final fitting of 2 UPV sliding 'French' doors and some additional double glazed window panels. Efficient team working. Would recommend and use again if further work required.
Customer in West Midlands Posted on 17/09/2019 , work completed 16/09/2019
Excellent again
Customer Service
Quality
Value
This is the second time we have had Carl and his team out to do more work on our house in two years. Very pleased with our back door and kitchen window installation. Brilliant communication as always, no pushy sales and great workmanship. The window fitters are always polite and fit to an excellent standard. Thanks again.
Rob in West Midlands Posted on 06/09/2019 , work completed 23/08/2019
Friendly, quick, reliable and quality service - would recommend!
Customer Service
Quality
Value
I have just had a porch fitted by this company. From the initial visit to scope and price the requirement, to the building work, the roofing, windows and plasterboard this has been done to a high standard by friendly, prompt and helpful staff. There was no initial hard sell and it was good to see a rough picture of how it would look, just from the initial conversation. Excellent service and work and would definitely recommend!
Sam, West Midlands Posted on 09/08/2019 , work completed 09/08/2019
New windows & doors
Customer Service
Quality
Value
New windows and doors fitted, transformed our house. Great lads, very tidy and very professional. Excellent value for money. Thanks.
Darryl, West Midlands Posted on 08/08/2019 , work completed 08/08/2019
Highly recommend
Customer Service
Quality
Value
New windows and door fitted. Brilliant job from start to finish. No hard sell at the beginning. Fitters arrived promptly and were very friendly and down to earth. Tidied up after themselves. Would recommend to family and friends.
Customer in West Midlands Posted on 31/07/2019 , work completed 13/07/2019
Porch Door
Customer Service
Quality
Value
Polite and professional. The porch doors were fitted efficiently. My wife and I are happy with the results.
Customer in Staffordshire Posted on 24/07/2019 , work completed 24/07/2019
Excellent job
Customer Service
Quality
Value
Windows and porch replaced. Punctual, polite and professional. Finished job is excellent. No hesitation in recommending this company
Customer in West Midlands Posted on 04/07/2019 , work completed 04/07/2019
Good job
Customer Service
Quality
Value
Came early, were clean & polite. Did a good job. We are very happy. Windows look great.
James, West Midlands Posted on 17/05/2019 , work completed 17/05/2019
Great work, very reliable
Customer Service
Quality
Value
Had front windows and french doors replaced. Came up with a great design that really improves the look of the house No hard sell, and reasonably priced Did exactly what they said they would, when they said they’d do it. Can’t fault them, really great overall experience.
Customer in West Midlands Posted on 15/05/2019 , work completed 10/05/2019
Excellent service
Customer Service
Quality
Value
Replaced broken glass units and the service was excellent.
Ken, West Midlands Posted on 27/04/2019 , work completed 27/04/2019
Professional, caring service
Customer Service
Quality
Value
Came and gave us an estimate for a conservatory, friendly and helpful. Order had continual updates. Came and erected the conservatory, very friendly, helpful, in fact, nothing was too much trouble. Great service, very good workmanship.
Robert, Staffordshire Posted on 25/04/2019 , work completed 25/04/2019
Excellent company/workers
Customer Service
Quality
Value
Good communication through out. Friendly, professional and tidy workers. Completely satisfied with windows and patio doors, look great. Highly recommend.
V, West Midlands Posted on 17/04/2019 , work completed 17/04/2019
Prompt and professional
Customer Service
Quality
Value
We had a new conservatory and two window repairs. I found the work of a very high standard. I would certainly recommend them to my friends and family.
Christine, Shropshire Posted on 17/04/2019 , work completed 17/04/2019
Excellent.
Customer Service
Quality
Value
Really professional service - everything was done within the agreed timeframe & to a really high standard. Very impressed.
Jessica, West Midlands Posted on 12/04/2019 , work completed 12/04/2019
Professional throughout
Customer Service
Quality
Value
Windows replaced including patio door. Hardworking, tidy and professional. Really pleased with the result.
Susan, West Midlands Posted on 10/04/2019 , work completed 10/04/2019
My review
Customer Service
Quality
Value
Would highly recommend.
Susanne, West Midlands Posted on 01/04/2019 , work completed 01/04/2019
Excellent work at a competitive price
Customer Service
Quality
Value
Great lads from the builders to the roofers. No problems at all with the design, and pre-amble stuff, Carl was always on time and honest in his advice. Work was all completed in a clean and tidy manner and final finish is excellent. Third job from this company now and I'm a picky buyer!
Customer in West Midlands Posted on 29/03/2019 , work completed 20/03/2019
True to their word
Customer Service
Quality
Value
I was impressed by this company from the initial meeting with Carl who was able to respond to all my questions and allay any concerns I had. They were professional from start to finish, communicating efficiently, arriving promptly, taking pride in their work, clearing up after themselves each day and ensuring I continued to be happy. The price I was quoted is the price I have been I voiced for - no hidden extras! I would recommend Castle Windows without hesitation.
Customer in Staffordshire Posted on 25/03/2019 , work completed 23/03/2019
Hardworking
Customer Service
Quality
Value
All new windows and doors fitted including porch. From the quote to the end of the job, everyone we met was polite and hardworking. Fitters cleaned up after themselves every day and were respectful at all times. Would highly recommend.
Tracey, West Midlands Posted on 11/03/2019 , work completed 11/03/2019
Great service and value
Customer Service
Quality
Value
Always courteous, prompt and efficient, the guys did a great job replacing 16 windows and one door on a house that is more than 200 years old. This is the second time we have employed them and would not hesitate to recommend them to anyone.
Customer in Shropshire Posted on 10/03/2019 , work completed 07/03/2019
Very good service
Customer Service
Quality
Value
Very good service, polite guys, very pleased.
A, West Midlands Posted on 08/03/2019 , work completed 08/03/2019
Four replacement windows
Customer Service
Quality
Value
The survey, quotation and visual illustration were all carried out in one visit. A neat and tidy installation followed on the date booked. There was no mess and the work was completed speedily. Would recommend Castle Windows(Midlands) ltd. to others for keen pricing and good quality products.
Customer in Staffordshire Posted on 07/03/2019 , work completed 07/03/2019
Replacement windows
Customer Service
Quality
Value
Replacement of all windows. Work carried out was excellent.
R, West Midlands Posted on 01/03/2019 , work completed 01/03/2019
Excellent product at a fair price
Customer Service
Quality
Value
From the initial visit to get a quote, to signing off the completed job the process has been smooth and efficient. The use of software to show us what the finished product would look like was great, it's hard to imagine what you can't see. The house has been double glazed from top to bottom, 2 new doors fitted and french doors to replace patio windows, dormers reclad in UPVC and all weather boarding and fascia replaced. The workmen have been friendly and hard working, and have made every effort to keep things clean and tidy at the end of every day. Communication from initial contact to final sign off has been excellent, with no hard sell and no payment required until the job was completed. I can not recommend this company highly enough, and would not hesitate to use them again. Thanks to Carl and the team for making the whole process as easy as possible.
Customer in West Midlands Posted on 21/02/2019 , work completed 20/02/2019
Reliable and competitive price!
Customer Service
Quality
Value
Fitted new bay windows and bedroom window. Karl was great during the quotation, we felt at ease and confident with our decision to use castle windows. The fitters arrived promptly and carried out the work well. Tidy, clean & professional company from start to finish.
Rachel, West Midlands Posted on 18/02/2019 , work completed 18/02/2019
Great work and met our expectations
Customer Service
Quality
Value
Carl explained the products available and took time with samples and expert computer images so we knew what the windows would look like super imposed on photographs of our property. The workmen were quick, quiet, courteous and hard working also taking time to answer questions. We would recommend Castle Windows and have no hesitation speaking to anyone who is interested in them.
Customer in West Midlands Posted on 16/02/2019 , work completed 06/02/2019
Quick and efficient
Customer Service
Quality
Value
Replaced some windows with expertise, tidiness and professionally, nothing to much trouble.
Geoffrey, West Midlands Posted on 08/02/2019 , work completed 08/02/2019
Quality Windows with quality workmanship
Customer Service
Quality
Value
A pleasure to do business with from start to finish. Very reliable, curteous and very hardworking, quality windows and door with great workmanship. I would highly recommend this company and would definitely use them again.
Customer in West Midlands Posted on 06/02/2019 , work completed 06/02/2019
Lovely new windows
Customer Service
Quality
Value
Everything went to plan, I knew what I was getting because Castle Windows took time & care to explain, measure & do photo montages on software. The quality of workmanship was very good and the windows have improved the thermal efficiency and safety of my house.
Christina, West Midlands Posted on 06/02/2019 , work completed 06/02/2019
Reliable and efficient service
Customer Service
Quality
Value
Very reliable and efficient service. Value for money.
Amarjit, West Midlands Posted on 30/01/2019 , work completed 30/01/2019
Excellent job
Customer Service
Quality
Value
Castle Windows fitted a new front door and side windows, we were very impressed by the workmanship and how clean and tidy they left us. We are very impressed with the quality and how it looks. A big thank you to the fitters who have done a great job for us.
Customer in West Midlands Posted on 24/01/2019 , work completed 24/01/2019
Excellent job, very friendly.
Customer Service
Quality
Value
Excellent job, very friendly and reliable. Good communication.
Louise, West Midlands Posted on 19/01/2019 , work completed 19/01/2019
Brill and friendly
Customer Service
Quality
Value
Brilliant & friendly lads. Worked really hard. Thank you.
Laura, West Midlands Posted on 18/01/2019 , work completed 18/01/2019
Prompt & reliable
Customer Service
Quality
Value
This is the third time I have used this company. They have fitted a porch, a conservatory and on this occasion new windows and door. They were prompt and reliable. We were kept informed and will definitely use them again.
Julie, West Midlands Posted on 15/01/2019 , work completed 15/01/2019
Value and Service
Customer Service
Quality
Value
Castle's quote was 30% less than local firm. The work was done brilliantly by two very professional installers. It was a more difficult job than they expected but there was no complaint or increase in the bill. Good communication throughout. Would use again.
Susan, West Midlands Posted on 12/01/2019 , work completed 12/01/2019
Excellent job Done
Customer Service
Quality
Value
professional job done from start to finish liked the fact of been able to see image on tv of what my conservartory and door would look like .very helpful and polite lads that came to do job .
Customer in Staffordshire Posted on 10/01/2019 , work completed 10/01/2019
Fantastic job, fantastic service.
Customer Service
Quality
Value
I had a replacement door, could not be more happy with the results. Professional service. Pleasant staff, quick, and efficient. Would have no hesitation in recommending this company.
Angela, West Midlands Posted on 18/12/2018 , work completed 18/12/2018
Prompt and professional.
Customer Service
Quality
Value
Used this company twice for conservatory and windows. Perfect service, quality work.
Which? Trusted Traders Consumer Posted on 10/11/2018 , work completed 10/11/2018
Great work!
Customer Service
Quality
Value
Great company to deal with from start to finish. Competitive prices, quick lead times, and professional installation. Very happy!
Laura, West Midlands Posted on 23/10/2018 , work completed 23/10/2018
Excellent professional service from quote to installation
Customer Service
Quality
Value
We had Castle Windows to replace a bay window in my daughters bedroom. Carl who came to quote was very professional and helpful - talking through the various options available. The turnaround from initial quote to installation was very reasonable especially as the window was made to measure. We received a date for installation within a couple of days of ordering. The installation was excellent too, no mess to clear up and the fitters even built up the underside of the bay to improve insulation. A very happy customer.
Julie Roberts Posted on 16/10/2018 , work completed 16/10/2018
Excellent service
Customer Service
Quality
Value
New windows fitted. Excellent service completed on time and within budget by friendly and professional staff.
Harvey, West Midlands Posted on 10/10/2018 , work completed 10/10/2018
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish, liked the computer generated image of what the finish would look like, and the fitters delivered this. Very professional & clean & tidy. Very happy, thank you.
Peter, West Midlands Posted on 09/10/2018 , work completed 09/10/2018
replacement windows ,fascias guttering, door
Customer Service
Quality
Value
castle windows where requested to replace some double glazed units fascias and guttering front door which was done in a efficient and proffesional manner
Paul Griffiths Posted on 03/10/2018 , work completed 03/10/2018
Prompt and professional
Customer Service
Quality
Value
Slick and professional from start to finish. Great team of workers. Everything that had to be done was done in a professional manner. Very tidy, took away all waste. A1 service. Not cheapest - not most expensive, just the best.
Peter, West Midlands Posted on 03/10/2018 , work completed 03/10/2018
My review
Customer Service
Quality
Value
Quick polite workers who left house tidy.
Jordan, West Midlands Posted on 01/10/2018 , work completed 01/10/2018
Helpful and efficient
Customer Service
Quality
Value
The work was carried out to the minute on the date agreed. This was the second job this company has done for us and both times they were friendly efficient and helpful, the work being carried out to a first class standard by top draw workers.
John, West Midlands Posted on 28/09/2018 , work completed 28/09/2018
Prompt, professional, courteous, hard-working.
Customer Service
Quality
Value
Knock down existing conservatory & total rebuild of conservatory, work started on agreed date. Builders arrived on time, were polite, helpful & got on with the job. They were very clean, cleaning up carefully each night. Work completed to the agreed schedule with each trade booked for a specific date & turned up on time. All tradesmen very polite & courteous & kept me informed throughout build, work completed to budget with clear communication. Carl project manage was on build or was always available to answer any questions. Extremely professional, hard-working team. Very impressed!
Maxine, West Midlands Posted on 24/09/2018 , work completed 24/09/2018
Prompt, professional, efficient.
Customer Service
Quality
Value
The company replaced conservatory roof. The workmen were all a pleasure to have in our home. Special mention must go to Billy & Josh, their work ethic was great. They did not mind questions and their work was great. The company as a whole should be commended from meeting Carl through to the end of the project.
Anne, West Midlands Posted on 24/09/2018 , work completed 24/09/2018
My review
Customer Service
Quality
Value
Efficient and tidy
Which? Trusted Traders Consumer Posted on 19/09/2018 , work completed 19/09/2018
New windows & French door
Customer Service
Quality
Value
Fitted 9 windows & French door. Well organised. Good quality. Very pleased with work and will use company again.
Debra, West Midlands Posted on 11/09/2018 , work completed 11/09/2018
Quality windows, quality service
Customer Service
Quality
Value
Had new windows and doors fitted. (***) fitting so addition building work required, all completed on time. Many thanks to Paul the builder, the team installing the windows and Carl for making it all happen. Quality windows, great service. Thank you.
Andy, West Midlands Posted on 10/09/2018 , work completed 10/09/2018
Fantastic job
Customer Service
Quality
Value
The job was done to a very high standard, will be using them again in future.
Wendy, West Midlands Posted on 31/08/2018 , work completed 31/08/2018
Excellent
Customer Service
Quality
Value
Lovely, friendly lads. Pleasure to have their company. Kind and caring.
Kathleen, Staffordshire Posted on 30/08/2018 , work completed 30/08/2018
Quality New Doors
Customer Service
Quality
Value
Having had a number of companies come and quote for my 2 new exterior doors, we found Carl to be the most trustworthy, polite and on the ball with what we wanted, his advise was will received and taken. Castle Windows turned up on the exact time stated, and started rightaway with no fuss, the 2 fitters were very polite and friendly too. The quality of the work was fantastic, and no mess was left at all, would easily recommend Castle Windows
Stephen T Posted on 27/08/2018 , work completed 27/08/2018
Excellent.
Customer Service
Quality
Value
Great service. Clean, friendly & professional. Worked very well, quickly had 2 doors & 3 windows. Very happy.
Susan, West Midlands Posted on 24/08/2018 , work completed 24/08/2018
Window and door replacement.
Customer Service
Quality
Value
Castle windows replaced all of our windows and doors in early August 2018. From start to finish it was a really great experience, we got the deal we wanted and their customer service was great. No pressure at all during the selling phase and the installation went very smoothly. The quality of the windows looks great, exactly what we wanted. Cannot fault Castle Windows in any way, we have no hesitation in recommending them.
Gary Crutchley Posted on 23/08/2018 , work completed 23/08/2018
Excellent service
Customer Service
Quality
Value
Very friendly service, completed a excellent job. Will use again.
David, West Midlands Posted on 21/08/2018 , work completed 21/08/2018
Prompt & professional
Customer Service
Quality
Value
Excellent from start to finish.
Barry, West Midlands Posted on 21/08/2018 , work completed 21/08/2018
Professional
Customer Service
Quality
Value
Work completed to a very high standard. Friendly, efficient and prompt.
Vicky, West Midlands Posted on 20/08/2018 , work completed 20/08/2018
Professional & efficient
Customer Service
Quality
Value
First impressions knowledgeable and informative. Completed on schedule and on budget. Fitters professional and efficient. Pane of glass cracked on fitting, replaced within 48 hours. Would recommend.
Pat, West Midlands Posted on 16/08/2018 , work completed 16/08/2018
Job well done.
Customer Service
Quality
Value
Professional and friendly workers. Arrived on time, work efficiently and to a very high standard. Door looks great. Also cleaned up after themselves!
Walayat, West Midlands Posted on 14/08/2018 , work completed 14/08/2018
Great job
Customer Service
Quality
Value
Great job for a great price. Workmen turned up on time as agreed!
Chris, West Midlands Posted on 13/08/2018 , work completed 13/08/2018
Windows and doors fitted
Customer Service
Quality
Value
Hard working lads and very pleasant. Only thing I was not happy with was the finishing touches on the front door.
edmonds Posted on 03/07/2018 , work completed 03/07/2018
Highly recommended !
Customer Service
Quality
Value
From start to finish this company were amazing !! They came to quote, helped out on designs & colours, they waited 6 months for us to make a choice, once all agreed dates where put in place they were stuck to. The workmen arrived on time every day !!. Their workmen are golden I had every window and door changed and not once did i have to wipe anything or even hoover they did it all, they were so polite and clean it was unreal not one bit of damage to any of a walls. We also haven't had to touch any paint work up around the windows at all not one bit of damage ! At the end of the job the guys cleaned and polished every window and frame to finish the job properly. Through out the whole process the office team and sales guy were in touch and even visited to make sure all was ok ! All round fab company, attention to detail and customer service was second to none !! Highly recommend !
Samantha Posted on 29/06/2018 , work completed 29/06/2018
Very good indeed.
Customer Service
Quality
Value
Efficient & quickly done the job.
Which? Trusted Traders Consumer Posted on 28/06/2018 , work completed 28/06/2018
Excellent service
Customer Service
Quality
Value
Very happy with the work they done, left everything clean and tidy. Well chuffed.
Julia, West Midlands Posted on 26/06/2018 , work completed 26/06/2018
Nice windows and door, good job done
Customer Service
Quality
Value
Good team of installers, great job done.
Andrew, West Midlands Posted on 18/06/2018 , work completed 18/06/2018
My review
Customer Service
Quality
Value
Excellent
Hazel, West Midlands Posted on 15/06/2018 , work completed 15/06/2018
Excellent
Customer Service
Quality
Value
Punctual. Cleaned up afterwards and took away rubbish. No hard sell.
Tony, West Midlands Posted on 14/06/2018 , work completed 14/06/2018
Fit Only the Best, fit Castle Windows
Customer Service
Quality
Value
Arrived on time and started work immediately. Most impressed with these workers who were effective, efficient, clean and tidy and after the fitting gave clear and precise instructions. Both workers were knowledgeable and were very clear on the work to be carried out. We would recommend this company to anyone for their fast service and reliability provided.
Michael Jones Posted on 08/06/2018 , work completed 08/06/2018
Prompt & professional.
Customer Service
Quality
Value
Good workmanship. Polite, on time and cleaned area after work completion.
Bryan, West Midlands Posted on 05/06/2018 , work completed 05/06/2018
Wonderful job
Customer Service
Quality
Value
Excellent service from start to finish.
Mary, West Midlands Posted on 25/05/2018 , work completed 25/05/2018
Excellent service & quality job.
Customer Service
Quality
Value
Quality workmanship and excellent service provided throughout. I was very pleased with the results and the company provided value for money for a quality product.
Lynne, West Midlands Posted on 22/05/2018 , work completed 22/05/2018
Prompt and professional
Customer Service
Quality
Value
Friendly, would recommend, excellent job.
Arthur, West Midlands Posted on 22/05/2018 , work completed 22/05/2018
Professional
Customer Service
Quality
Value
Lads were friendly, professional, tidy and knew what they were doing.
Keith, Worcestershire Posted on 17/05/2018 , work completed 17/05/2018
Perfect
Customer Service
Quality
Value
Every stage was a pleasure what an excellent product and unbeatable fitting.
William, West Midlands Posted on 15/05/2018 , work completed 15/05/2018
100% professional, amazing work
Customer Service
Quality
Value
Very pleased with Castle Windows very professional, from start to finish. Recommended by my parents and they did an amazing job, definitely recommend!
Richard, Staffordshire Posted on 15/05/2018 , work completed 15/05/2018
Brilliant job
Customer Service
Quality
Value
Billy and Josh did a great job, turned up on time, were professional and really friendly. Lovely lads. Lovely job.
Jeanette, West Midlands Posted on 12/05/2018 , work completed 12/05/2018
Superb
Customer Service
Quality
Value
We have used Castle Windows before they always do a superb job. Their 2 lads were polite throughout with their work left no mess.
Carol, West Midlands Posted on 11/05/2018 , work completed 11/05/2018
Very Good Job
Customer Service
Quality
Value
Arrived on time and completed a very satisfactory job. Clean, tidy and nothing to much trouble to the fitters. Would recommend this company.
Roger, West Midlands Posted on 11/05/2018 , work completed 11/05/2018
Good Job
Customer Service
Quality
Value
Good job, nice and polite team, work was completed on time with no issues.
Which? Trusted Traders Consumer Posted on 10/05/2018 , work completed 10/05/2018
Great job
Customer Service
Quality
Value
Great service from Castle Windows staff, my windows look fantastic.
Which? Trusted Traders Consumer Posted on 08/05/2018 , work completed 08/05/2018
Great job, very happy customer
Customer Service
Quality
Value
Good quality product installed by great fitters who came on time, were professional and clean. Sales team were excellent too. Would recommend this company 100%.
A.J, West Midlands Posted on 03/05/2018 , work completed 03/05/2018
Brilliant job.
Customer Service
Quality
Value
I was very pleased. The work was excellent, and the young men were very kind and thoughtful.
Madge, West Midlands Posted on 25/04/2018 , work completed 25/04/2018
Excellent Job, Excellent Product
Customer Service
Quality
Value
Really pleased. 1 front door 1 back door plus windows. Hall interior white & not a mark at all, perfect. Feel more secure now.
Elaine, West Midlands Posted on 25/04/2018 , work completed 25/04/2018
Excellent work
Customer Service
Quality
Value
Punctual, polite and clean. 5 windows replaced with no issues from quote to completion
M, West Midlands Posted on 23/04/2018 , work completed 23/04/2018
All round excellent job.
Customer Service
Quality
Value
From first 'side visit' to quote - to completed job. Excellent service.
Michael, West Midlands Posted on 16/04/2018 , work completed 16/04/2018
All round excellent job.
Customer Service
Quality
Value
From first 'side visit' to quote - to completed job. Excellent service.
Michael, West Midlands Posted on 16/04/2018 , work completed 16/04/2018
My review.
Customer Service
Quality
Value
Wonderful service from start to finish.
Margaret, West Midlands Posted on 14/04/2018 , work completed 14/04/2018
Great service
Customer Service
Quality
Value
Thoroughly pleased with my door. Purchasing the door was a breeze. Very polite and helpful even when I had to change the appointment! Very tidy and prompt job on the day. Will use Castle Windows again.
Jennie, Staffordshire Posted on 14/04/2018 , work completed 14/04/2018
Brilliant and professional
Customer Service
Quality
Value
Fantastic company. Finished on time. No mess and very professional.
A, West Midlands Posted on 11/04/2018 , work completed 11/04/2018
My review
Customer Service
Quality
Value
Brilliant job.
John, West Midlands Posted on 03/04/2018 , work completed 03/04/2018
My review
Customer Service
Quality
Value
Professional job.
Eric, West Midlands Posted on 22/03/2018 , work completed 22/03/2018
Prompt, professional, clean, on time.
Customer Service
Quality
Value
Clean professional job. On time. Kept up to date with the progress.
Stephen, West Midlands Posted on 21/03/2018 , work completed 21/03/2018
My review
Customer Service
Quality
Value
First class.
Arthur, West Midlands Posted on 20/03/2018 , work completed 20/03/2018
Brilliant job
Customer Service
Quality
Value
No hesitation recommending, very happy with the job.
Debbie, West Midlands Posted on 17/03/2018 , work completed 17/03/2018
Good job by friendly staff.
Customer Service
Quality
Value
I was really pleased with the work carried out. friendly staff from quote to fitting. Good job for the price paid. Very punctual.
Linda, West Midlands Posted on 14/03/2018 , work completed 14/03/2018
My review
Customer Service
Quality
Value
Highly recommended. Very happy with the quality and standard of work carried out. Wouldn't hesitate to use them again.
J, West Midlands Posted on 12/03/2018 , work completed 12/03/2018
Good work
Customer Service
Quality
Value
Few teething problems due to age of house but good workmanship and polite and friendly guys. Explained everything as they went through the work.
David, West Midlands Posted on 08/03/2018 , work completed 08/03/2018
Totally satisfied
Customer Service
Quality
Value
Excellent hassle free experience from beginning through to completion. Great team of fitters who worked through some very harsh weather conditions.
Mark, West Midlands Posted on 07/03/2018 , work completed 07/03/2018
Stunning
Customer Service
Quality
Value
The service has been amazing throughout from first contact to fitting. My house looks amazing!
Which? Trusted Traders Consumer Posted on 06/03/2018 , work completed 06/03/2018
Great job
Customer Service
Quality
Value
We had 7 windows, a porch infill with doors and a front door and surround. We are very pleased with all the work done, the quality is excellent. A great group of fitters. Would recommend.
Janette, West Midlands Posted on 05/03/2018 , work completed 05/03/2018
Good workmanship, fast and efficient
Customer Service
Quality
Value
The workmen were very efficient, polite and cleared up all the mess after the job was completed. Good communication with the company throughout the process.
Mr G H Posted on 27/02/2018 , work completed 27/02/2018
Front door
Customer Service
Quality
Value
Used Castle before for all my windows so, obvious choice when changing my door. Fantastic quality, price, workmanship.
Lisa, West Midlands Posted on 23/02/2018 , work completed 23/02/2018
Excellent from start to finish
Customer Service
Quality
Value
I broke the garage door and called Saxon, they came out the same day within a couple of hours. Offered me cheapest option or said could need a new motor. When he looked he said he could just fix it with a service so was honest about not needing a new moto.
Raymond, Staffordshire Posted on 18/02/2018 , work completed 18/02/2018
Great job
Customer Service
Quality
Value
The men were courteous, polite and hard working. They explained what they were doing and why. The patio door was fantastic quality and the price was reasonable for the product and service. They cleaned up after themselves and even put my vertical blind track back up.
Teresa, West Midlands Posted on 16/02/2018 , work completed 16/02/2018
Great Job
Customer Service
Quality
Value
I used them at my previous property and have now used them at my new house. Excellent workmanship the sales team are also helpful. Very pleased with the standard of fitting. Polite fitters that cleared all mess before leaving.
Jane, West Midlands Posted on 15/02/2018 , work completed 15/02/2018
Excellent job
Customer Service
Quality
Value
Excellent from start to finish. We were really impressed what Carl who helped us with our design, came equipped with samples and really helped our decision making. The work is completed to a very high standard.
Richard, West Midlands Posted on 15/02/2018 , work completed 15/02/2018
Good work
Customer Service
Quality
Value
Had two new bathroom windows put in and a pane of glass replaced in the living room. Good work, tidy and quality service. Pleasant workers.
edmonds Posted on 08/02/2018 , work completed 08/02/2018
Professional job
Customer Service
Quality
Value
We were extremely pleased with our windows and doors. A very professional job, lads were very polite and their work was of a very high standard, clean, tidy, professional and carried out the work with great care and attention to detail.
Julie, West Midlands Posted on 31/01/2018 , work completed 31/01/2018
Professional & tidy
Customer Service
Quality
Value
Competitive price, no pushy salespeople. Fitters friendly & very tidy. Excellent finish.
Iris, West Midlands Posted on 25/01/2018 , work completed 25/01/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time, efficiently installed several windows despite a cold snow storm.
Michael, West Midlands Posted on 20/01/2018 , work completed 20/01/2018
Replacement Windows
Customer Service
Quality
Value
Courteous and a good job done.
Sharon, Staffordshire Posted on 19/01/2018 , work completed 19/01/2018
Great job.
Customer Service
Quality
Value
From the first contact, I felt as though I was dealing with someone who knew their job. Excellent job, would recommend this company to anyone who wants a quality job done.
Peter, West Midlands Posted on 11/01/2018 , work completed 11/01/2018
Excellent job.
Customer Service
Quality
Value
Really pleased with job from design to installation. Everywhere left neat and tidy, friendly and professional from start to finish.
Joanne, West Midlands Posted on 10/01/2018 , work completed 10/01/2018
Excellent job, friendly & polite.
Customer Service
Quality
Value
Brilliant job carried out. Fitters polite & friendly. The whole experience from start to finish. Excellent.
Michael, Staffordshire Posted on 08/01/2018 , work completed 08/01/2018
Excellent job.
Customer Service
Quality
Value
Excellent service, polite, turned up on time. Left everything clean and tidy. Good price would use again. Windows look great.
Pat, West Midlands Posted on 08/01/2018 , work completed 08/01/2018
Excellent
Customer Service
Quality
Value
Excellent from start to finish. Quality job.
Lee, West Midlands Posted on 18/12/2017 , work completed 18/12/2017
Brilliant Job
Customer Service
Quality
Value
Prompt arrival in inclement weather. Did a great job of new front door. Gave helpful advice on maintenance.
Heather, West Midlands Posted on 08/12/2017 , work completed 08/12/2017
Very professional.
Customer Service
Quality
Value
Excellent from start to finish.
Which? Trusted Traders Consumer Posted on 30/11/2017 , work completed 30/11/2017
Excellent job
Customer Service
Quality
Value
Two lovely lads who did a excellent job in fitting 2 doors and 1 window. Very friendly and workmanship was excellent. They tidied up left my house very tidy. One happy customer.
Denise, West Midlands Posted on 29/11/2017 , work completed 29/11/2017
Very pleasant
Customer Service
Quality
Value
Very pleasant and professional. They got on with the job and didn't waste any time. I recommend them to anyone.
Dawn, West Midlands Posted on 28/11/2017 , work completed 28/11/2017
Great Job
Customer Service
Quality
Value
Work completed professionally, quickly and tidily. Great job.
Leighton, West Midlands Posted on 20/11/2017 , work completed 20/11/2017
Fantastic job
Customer Service
Quality
Value
Billy & Josh put right all the problems encountered from the previous installation and made sure everything was done properly and to exacting standards. I honestly think that any other company would not have been willing to sort this out.
Kevin, West Midlands Posted on 06/11/2017 , work completed 06/11/2017
Excellent service.
Customer Service
Quality
Value
Excellent customer service. High standard of work carried out. Good value for money. Highly recommended. Really pleased with results.
Laura, West Midlands Posted on 24/10/2017 , work completed 24/10/2017
Excellent work and service
Customer Service
Quality
Value
The workmanship and service was very good, fitters were of good manner and premises were left in a very tidy condition. Very satisfied.
Roger, West Midlands Posted on 20/10/2017 , work completed 20/10/2017
Excellent Service
Customer Service
Quality
Value
The whole experience was excellent, from the initial survey visit (no pressure salesman) by Karl right through to completion by two great fitters, Josh and Nathan. Everything was explained thoroughly and they were very polite and exceptionally clean and tidy. We have had two previous companies, for other jobs, but they no where near met the standards of Castle Windows (Midlands) Ltd. I wish we had found them before. I would highly recommend them. Thank you.
KarenC Posted on 14/10/2017 , work completed 14/10/2017
Professional, thorough & a pleasure to deal with
Customer Service
Quality
Value
Throughout the process, Castle Windows have been informative, helpful and thorough. They have kept me informed of developments & timescales at all times and have done what they said they were going to do, on time. The whole team have been a pleasure to deal with and are a really friendly & helpful bunch who have gone above and beyond to achieve the end result which I am thrilled with. Would highly recommend.
Karen, Staffordshire Posted on 13/10/2017 , work completed 13/10/2017
Very Good Job
Customer Service
Quality
Value
Really impressed with the product and workmanship. Would recommend to anyone.
Anthony, West Midlands Posted on 11/10/2017 , work completed 11/10/2017
First Class
Customer Service
Quality
Value
Top marks for product/service.
David, West Midlands Posted on 09/10/2017 , work completed 09/10/2017
First class work
Customer Service
Quality
Value
The work carried out by them was first class. They arrived on time, they were very professional, polite, and I would certainly recommend to anyone.
Jane, West Midlands Posted on 06/10/2017 , work completed 06/10/2017
Job very Well Done
Customer Service
Quality
Value
Beyond criticism, excellent work.
Michael, West Midlands Posted on 06/10/2017 , work completed 06/10/2017
Excellent job well done
Customer Service
Quality
Value
Had new windows fitted to the front of my property, excellent all round job done to a high standard.
Dean, West Midlands Posted on 02/10/2017 , work completed 02/10/2017
Fabulous job, excellent workmen
Customer Service
Quality
Value
Would recommend them, very pleased with work ethics of Billy & Josh. Very respectful, answered any questions we asked.
Julie, West Midlands Posted on 27/09/2017 , work completed 27/09/2017
Excellent job
Customer Service
Quality
Value
Installation of replacement patio doors, including fitting of new steel lintel. Job completed promptly and according to agreed schedule and price. Builders and fitters all courteous, polite and tidy.
Gerard, West Midlands Posted on 25/09/2017 , work completed 25/09/2017
Excellent job Start to Finish
Customer Service
Quality
Value
Excellent work from start to finish, very competent and good value for money.
Matthew, West Midlands Posted on 21/09/2017 , work completed 21/09/2017
Brilliant and professional
Customer Service
Quality
Value
A great service from Carl and his team. Quick to provide quotes with good pricing and no pushy sales. Work was scheduled and completed on time and they left everything clean and tidy, great job!
Jenny, West Midlands Posted on 18/09/2017 , work completed 18/09/2017
The company and fitters were exceptionally good
Customer Service
Quality
Value
We have had a conservatory supplied and fitted by them, and I cannot praise them too much, the way it was handled from ordering to fitting was absolutely great I would recommend the company to anyone.
Lionel, West Midlands Posted on 14/09/2017 , work completed 14/09/2017
Excellent job.
Customer Service
Quality
Value
A fantastic job from a very helpful and professional team. Highly recommended.
Heather, West Midlands Posted on 11/09/2017 , work completed 11/09/2017
Windows and Doors
Customer Service
Quality
Value
Castle Windows installed 13 windows and 3 doors. The work was done by efficient, friendly staff. The quality of workmanship and of the windows and doors was first class. Would recommend them to all family and friends.
Gary, West Midlands Posted on 11/09/2017 , work completed 11/09/2017
Prompt and Professional
Customer Service
Quality
Value
Prompt, very clean and tidy, efficient, friendly, windows good too!
Martyn, Shropshire Posted on 08/09/2017 , work completed 08/09/2017
Excellent - very Professional
Customer Service
Quality
Value
Shane and Nathan were excellent. Very professional, but also very approachable and answered any question I had. Both were very friendly and made me feel very comfortable with the way they worked.
Kim, West Midlands Posted on 07/09/2017 , work completed 07/09/2017
Excellent Job, Polite Tradesman
Customer Service
Quality
Value
Turned up on time, very polite workmen, very good job. Very tidy, explained things very well and professional.
Michael George, West Midlands Posted on 07/09/2017 , work completed 07/09/2017
Excellent Work
Customer Service
Quality
Value
Fantastic company. We had our new door fitted within 3 weeks of quoting. Sales director was very helpful and professional. Fitters done an excellent job, were very polite. We couldn't be happier.
Laura, West Midlands Posted on 04/09/2017 , work completed 04/09/2017
Prompt and Professional
Customer Service
Quality
Value
Brilliant time keeping and excellent work. Very professional and friendly. Would recommend to use. They cleaned up after as well.
Amritpal, West Midlands Posted on 04/09/2017 , work completed 04/09/2017
Very professional
Customer Service
Quality
Value
They did a good job, great finish to the windows and doors. They didn't leave any mess and took the old doors and windows with them. They were very professional.
Mary, West Midlands Posted on 23/08/2017 , work completed 23/08/2017
Polite and professional
Customer Service
Quality
Value
The workers who carried out the job were very polite and friendly. They were helpful and have carried out the job to a high standard. We would definitely recommend them.
Ben, West Midlands Posted on 10/08/2017 , work completed 10/08/2017
My review
Customer Service
Quality
Value
Very polite, clean & tidy.
Lilian, West Midlands Posted on 07/08/2017 , work completed 07/08/2017
Excellent job and great professional
Customer Service
Quality
Value
Great workmanship, fantastic customer service from start to finish. Carl the manager present from the planning, the drawing, the designs. We are so impressed can't find enough words to express the impeccable skills of the fitters from start to finish. Great company.
Roy, West Midlands Posted on 01/08/2017 , work completed 01/08/2017
Tidy work
Customer Service
Quality
Value
I had many windows replaced by Castle Windows and am very happy with how they turned out. The work was to budget and the fitters turned up when they said they would. I would recommend Castle Windows Midlands if you need windows replacing.
Paul Posted on 05/07/2017 , work completed 05/07/2017
Excellent Customer Service
Customer Service
Quality
Value
They did 2 different jobs first they came recommended by our kitchen-fitter to fit a new back door. Then after that a year later they did change the front door to be in the same style as the back door and a new window put in. Everyone is impressed by the doors, although the backdoor needed to be adjusted several times, but a quick call to the office and it got sorted straight away. They are very good in their communications, very organised and polite.
Anonymus, West Midlands Posted on 13/01/2016 , work completed 13/01/2016
Would highly recommend
Customer Service
Quality
Value
They did 2 different jobs in the last 2 years. First they put in new front and back doors and then they build a conservatory and installed a bay window in the front. Had several different companies come out and quote for the work, but chose to go with this one as from the point of first contact with Tom I felt confident as he listened to what we wanted, then put it on a computer so he could show us on our TV what it would look like and left pictures behind as well. Throughout the whole process they were informative, helpful and pleasant. They always turned up on time and finished everything on time. I have already recommended them to my neighbours who also have work done on their house by them.
Very Happy customer, West Midlands Posted on 10/07/2015 , work completed 10/07/2015