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Trusted Traders

Castle Windows (Midlands) Ltd

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb castle logo email

4.9

158 Reviews

Organisations and Awards

Jul 2019

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory maintenance
    • Conservatory repairs
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
  • More Services

    • stained glass
    • french doors
    • composite doors
    • dog flaps

Customer reviews

4.9
158 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
New composite door fitted
Customer Service
Quality
Value
Work carried out on date arranged, professional and polite service, left the site clean and tidy, thank you Castle Windows and thank you to the two lads that carried out the work.
Mark26/11/2019
Excellent job
Customer Service
Quality
Value
Replaced upvc windows at front of the house. Quote was excellent as Carl was able to take a photo of the front of the house and show images of how the windows would look. This really helped in the selection process to see which style would suit. The fitting was done on the date agreed, two very friendly men who worked efficiently and were very tidy. No mess left afterwards, old windows removed. So happy with the end result. Overall I am very satisfied with this company and would highly recommend.
Customer in West Midlands07/11/2019
Window installations
Customer Service
Quality
Value
Have used this company twice now for window installations I plan to use them again soon for a new PVC door and my final two windows. There was no hard sell with Carl it was very relaxed and he gave me suggestions regarding the design and layout of my windows which was very helpful. I was able to see how the windows would look on my house using a photo of my house on his computer. The installers were punctual and seemed to enjoy their work and worked well as a team, they worked quickly and left everything clean and tidy when they left . The windows are gorgeous its a pity to cover them with blinds . I can't recommend them enough, all you single ladies give 'em a try you wont regret it they are very trustworthy. Carl also put me in touch with someone from his company to install new soffits and guttering which will look really nice when it's all finished. It's good to find a company that does what it says it will and also have a good work ethic and good workmanship.
Customer in West Midlands15/10/2019
Patio Window Install
Customer Service
Quality
Value
Really pleased with the whole process from start to finish. Carl was very knowledgeable and there was no pressure sales. The price was competitive. An installation date and time was agreed and the installers turned up 30 minutes late. But they did phone ahead and say they were running a little late. They took out the old window and installed the new one in no time at all. They removed all the waste and were very polite while on-site. I would be happy to use them again and would recommend them to others.
Customer in West Midlands06/10/2019
Top Notch Service and Value
Customer Service
Quality
Value
From the moment I contacted Carl, to the last face to face with Castle windows was the most smooth and stress free experience that we have had with a home improvement company, they were worthy of their ratings on trustatrader & checkatrade. A price that we knew no-one could match and definitely a service that as it turned out was second to none. The fitters were courteous and respectful of our requirements during the two days it took to do the job in fact you wouldn’t even know that they had been here. Will be highly recommending this company to all and sundry.
Customer in West Midlands01/10/2019
Excellent service
Customer Service
Quality
Value
From the initial meeting with Carl to the installation by Josh and Billy of our lovely new windows, the service we received was excellent. Carl arrived at the initial meeting armed with material samples, handles, glass samples and was able to show us images of our home with our suggested windows, so we knew exactly how they would look. Nothing was too much trouble. The work was completed on the agreed day and at the agreed budget. We had very heavy rain the day the windows were fitted, but Josh and Billy ensured that all internal surfaces were well protected and everywhere was left clean and tidy. We have no hesitation in recommending Castle Windows.
Customer in Staffordshire19/09/2019
Excellent work
Customer Service
Quality
Value
Very pleased with whole service from assessment of the 'job' through to final fitting of 2 UPV sliding 'French' doors and some additional double glazed window panels. Efficient team working. Would recommend and use again if further work required.
Customer in West Midlands17/09/2019
Excellent again
Customer Service
Quality
Value
This is the second time we have had Carl and his team out to do more work on our house in two years. Very pleased with our back door and kitchen window installation. Brilliant communication as always, no pushy sales and great workmanship. The window fitters are always polite and fit to an excellent standard. Thanks again.
Rob in West Midlands06/09/2019
Friendly, quick, reliable and quality service - would recommend!
Customer Service
Quality
Value
I have just had a porch fitted by this company. From the initial visit to scope and price the requirement, to the building work, the roofing, windows and plasterboard this has been done to a high standard by friendly, prompt and helpful staff. There was no initial hard sell and it was good to see a rough picture of how it would look, just from the initial conversation. Excellent service and work and would definitely recommend!
Sam, West Midlands09/08/2019
New windows & doors
Customer Service
Quality
Value
New windows and doors fitted, transformed our house. Great lads, very tidy and very professional. Excellent value for money. Thanks.
Darryl, West Midlands08/08/2019
Highly recommend
Customer Service
Quality
Value
New windows and door fitted. Brilliant job from start to finish. No hard sell at the beginning. Fitters arrived promptly and were very friendly and down to earth. Tidied up after themselves. Would recommend to family and friends.
Customer in West Midlands31/07/2019
Porch Door
Customer Service
Quality
Value
Polite and professional. The porch doors were fitted efficiently. My wife and I are happy with the results.
Customer in Staffordshire24/07/2019
Excellent job
Customer Service
Quality
Value
Windows and porch replaced. Punctual, polite and professional. Finished job is excellent. No hesitation in recommending this company
Customer in West Midlands04/07/2019
Good job
Customer Service
Quality
Value
Came early, were clean & polite. Did a good job. We are very happy. Windows look great.
James, West Midlands17/05/2019
Great work, very reliable
Customer Service
Quality
Value
Had front windows and french doors replaced. Came up with a great design that really improves the look of the house No hard sell, and reasonably priced Did exactly what they said they would, when they said they’d do it. Can’t fault them, really great overall experience.
Customer in West Midlands15/05/2019
Excellent service
Customer Service
Quality
Value
Replaced broken glass units and the service was excellent.
Ken, West Midlands27/04/2019
Professional, caring service
Customer Service
Quality
Value
Came and gave us an estimate for a conservatory, friendly and helpful. Order had continual updates. Came and erected the conservatory, very friendly, helpful, in fact, nothing was too much trouble. Great service, very good workmanship.
Robert, Staffordshire25/04/2019
Prompt and professional
Customer Service
Quality
Value
We had a new conservatory and two window repairs. I found the work of a very high standard. I would certainly recommend them to my friends and family.
Christine, Shropshire17/04/2019
Excellent company/workers
Customer Service
Quality
Value
Good communication through out. Friendly, professional and tidy workers. Completely satisfied with windows and patio doors, look great. Highly recommend.
V, West Midlands17/04/2019
Excellent.
Customer Service
Quality
Value
Really professional service - everything was done within the agreed timeframe & to a really high standard. Very impressed.
Jessica, West Midlands12/04/2019
Professional throughout
Customer Service
Quality
Value
Windows replaced including patio door. Hardworking, tidy and professional. Really pleased with the result.
Susan, West Midlands10/04/2019
My review
Customer Service
Quality
Value
Would highly recommend.
Susanne, West Midlands01/04/2019
Excellent work at a competitive price
Customer Service
Quality
Value
Great lads from the builders to the roofers. No problems at all with the design, and pre-amble stuff, Carl was always on time and honest in his advice. Work was all completed in a clean and tidy manner and final finish is excellent. Third job from this company now and I'm a picky buyer!
Customer in West Midlands29/03/2019
True to their word
Customer Service
Quality
Value
I was impressed by this company from the initial meeting with Carl who was able to respond to all my questions and allay any concerns I had. They were professional from start to finish, communicating efficiently, arriving promptly, taking pride in their work, clearing up after themselves each day and ensuring I continued to be happy. The price I was quoted is the price I have been I voiced for - no hidden extras! I would recommend Castle Windows without hesitation.
Customer in Staffordshire25/03/2019
Hardworking
Customer Service
Quality
Value
All new windows and doors fitted including porch. From the quote to the end of the job, everyone we met was polite and hardworking. Fitters cleaned up after themselves every day and were respectful at all times. Would highly recommend.
Tracey, West Midlands11/03/2019
Great service and value
Customer Service
Quality
Value
Always courteous, prompt and efficient, the guys did a great job replacing 16 windows and one door on a house that is more than 200 years old. This is the second time we have employed them and would not hesitate to recommend them to anyone.
Customer in Shropshire10/03/2019
Very good service
Customer Service
Quality
Value
Very good service, polite guys, very pleased.
A, West Midlands08/03/2019
Four replacement windows
Customer Service
Quality
Value
The survey, quotation and visual illustration were all carried out in one visit. A neat and tidy installation followed on the date booked. There was no mess and the work was completed speedily. Would recommend Castle Windows(Midlands) ltd. to others for keen pricing and good quality products.
Customer in Staffordshire07/03/2019
Replacement windows
Customer Service
Quality
Value
Replacement of all windows. Work carried out was excellent.
R, West Midlands01/03/2019
Excellent product at a fair price
Customer Service
Quality
Value
From the initial visit to get a quote, to signing off the completed job the process has been smooth and efficient. The use of software to show us what the finished product would look like was great, it's hard to imagine what you can't see. The house has been double glazed from top to bottom, 2 new doors fitted and french doors to replace patio windows, dormers reclad in UPVC and all weather boarding and fascia replaced. The workmen have been friendly and hard working, and have made every effort to keep things clean and tidy at the end of every day. Communication from initial contact to final sign off has been excellent, with no hard sell and no payment required until the job was completed. I can not recommend this company highly enough, and would not hesitate to use them again. Thanks to Carl and the team for making the whole process as easy as possible.
Customer in West Midlands21/02/2019
Reliable and competitive price!
Customer Service
Quality
Value
Fitted new bay windows and bedroom window. Karl was great during the quotation, we felt at ease and confident with our decision to use castle windows. The fitters arrived promptly and carried out the work well. Tidy, clean & professional company from start to finish.
Rachel, West Midlands18/02/2019
Great work and met our expectations
Customer Service
Quality
Value
Carl explained the products available and took time with samples and expert computer images so we knew what the windows would look like super imposed on photographs of our property. The workmen were quick, quiet, courteous and hard working also taking time to answer questions. We would recommend Castle Windows and have no hesitation speaking to anyone who is interested in them.
Customer in West Midlands16/02/2019
Quick and efficient
Customer Service
Quality
Value
Replaced some windows with expertise, tidiness and professionally, nothing to much trouble.
Geoffrey, West Midlands08/02/2019
Quality Windows with quality workmanship
Customer Service
Quality
Value
A pleasure to do business with from start to finish. Very reliable, curteous and very hardworking, quality windows and door with great workmanship. I would highly recommend this company and would definitely use them again.
Customer in West Midlands06/02/2019
Lovely new windows
Customer Service
Quality
Value
Everything went to plan, I knew what I was getting because Castle Windows took time & care to explain, measure & do photo montages on software. The quality of workmanship was very good and the windows have improved the thermal efficiency and safety of my house.
Christina, West Midlands06/02/2019
Reliable and efficient service
Customer Service
Quality
Value
Very reliable and efficient service. Value for money.
Amarjit, West Midlands30/01/2019
Excellent job
Customer Service
Quality
Value
Castle Windows fitted a new front door and side windows, we were very impressed by the workmanship and how clean and tidy they left us. We are very impressed with the quality and how it looks. A big thank you to the fitters who have done a great job for us.
Customer in West Midlands24/01/2019
Excellent job, very friendly.
Customer Service
Quality
Value
Excellent job, very friendly and reliable. Good communication.
Louise, West Midlands19/01/2019
Brill and friendly
Customer Service
Quality
Value
Brilliant & friendly lads. Worked really hard. Thank you.
Laura, West Midlands18/01/2019
Prompt & reliable
Customer Service
Quality
Value
This is the third time I have used this company. They have fitted a porch, a conservatory and on this occasion new windows and door. They were prompt and reliable. We were kept informed and will definitely use them again.
Julie, West Midlands15/01/2019
Value and Service
Customer Service
Quality
Value
Castle's quote was 30% less than local firm. The work was done brilliantly by two very professional installers. It was a more difficult job than they expected but there was no complaint or increase in the bill. Good communication throughout. Would use again.
Susan, West Midlands12/01/2019
Excellent job Done
Customer Service
Quality
Value
professional job done from start to finish liked the fact of been able to see image on tv of what my conservartory and door would look like .very helpful and polite lads that came to do job .
Customer in Staffordshire10/01/2019
Fantastic job, fantastic service.
Customer Service
Quality
Value
I had a replacement door, could not be more happy with the results. Professional service. Pleasant staff, quick, and efficient. Would have no hesitation in recommending this company.
Angela, West Midlands18/12/2018
Prompt and professional.
Customer Service
Quality
Value
Used this company twice for conservatory and windows. Perfect service, quality work.
Which? Trusted Traders Consumer10/11/2018
Great work!
Customer Service
Quality
Value
Great company to deal with from start to finish. Competitive prices, quick lead times, and professional installation. Very happy!
Laura, West Midlands23/10/2018
Excellent professional service from quote to installation
Customer Service
Quality
Value
We had Castle Windows to replace a bay window in my daughters bedroom. Carl who came to quote was very professional and helpful - talking through the various options available. The turnaround from initial quote to installation was very reasonable especially as the window was made to measure. We received a date for installation within a couple of days of ordering. The installation was excellent too, no mess to clear up and the fitters even built up the underside of the bay to improve insulation. A very happy customer.
Julie Roberts16/10/2018
Excellent service
Customer Service
Quality
Value
New windows fitted. Excellent service completed on time and within budget by friendly and professional staff.
Harvey, West Midlands10/10/2018
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish, liked the computer generated image of what the finish would look like, and the fitters delivered this. Very professional & clean & tidy. Very happy, thank you.
Peter, West Midlands09/10/2018
replacement windows ,fascias guttering, door
Customer Service
Quality
Value
castle windows where requested to replace some double glazed units fascias and guttering front door which was done in a efficient and proffesional manner
Paul Griffiths03/10/2018
Prompt and professional
Customer Service
Quality
Value
Slick and professional from start to finish. Great team of workers. Everything that had to be done was done in a professional manner. Very tidy, took away all waste. A1 service. Not cheapest - not most expensive, just the best.
Peter, West Midlands03/10/2018
My review
Customer Service
Quality
Value
Quick polite workers who left house tidy.
Jordan, West Midlands01/10/2018
Helpful and efficient
Customer Service
Quality
Value
The work was carried out to the minute on the date agreed. This was the second job this company has done for us and both times they were friendly efficient and helpful, the work being carried out to a first class standard by top draw workers.
John, West Midlands28/09/2018
Prompt, professional, courteous, hard-working.
Customer Service
Quality
Value
Knock down existing conservatory & total rebuild of conservatory, work started on agreed date. Builders arrived on time, were polite, helpful & got on with the job. They were very clean, cleaning up carefully each night. Work completed to the agreed schedule with each trade booked for a specific date & turned up on time. All tradesmen very polite & courteous & kept me informed throughout build, work completed to budget with clear communication. Carl project manage was on build or was always available to answer any questions. Extremely professional, hard-working team. Very impressed!
Maxine, West Midlands24/09/2018
Prompt, professional, efficient.
Customer Service
Quality
Value
The company replaced conservatory roof. The workmen were all a pleasure to have in our home. Special mention must go to Billy & Josh, their work ethic was great. They did not mind questions and their work was great. The company as a whole should be commended from meeting Carl through to the end of the project.
Anne, West Midlands24/09/2018
My review
Customer Service
Quality
Value
Efficient and tidy
Which? Trusted Traders Consumer19/09/2018
New windows & French door
Customer Service
Quality
Value
Fitted 9 windows & French door. Well organised. Good quality. Very pleased with work and will use company again.
Debra, West Midlands11/09/2018
Quality windows, quality service
Customer Service
Quality
Value
Had new windows and doors fitted. (***) fitting so addition building work required, all completed on time. Many thanks to Paul the builder, the team installing the windows and Carl for making it all happen. Quality windows, great service. Thank you.
Andy, West Midlands10/09/2018
Fantastic job
Customer Service
Quality
Value
The job was done to a very high standard, will be using them again in future.
Wendy, West Midlands31/08/2018
Excellent
Customer Service
Quality
Value
Lovely, friendly lads. Pleasure to have their company. Kind and caring.
Kathleen, Staffordshire30/08/2018
Quality New Doors
Customer Service
Quality
Value
Having had a number of companies come and quote for my 2 new exterior doors, we found Carl to be the most trustworthy, polite and on the ball with what we wanted, his advise was will received and taken. Castle Windows turned up on the exact time stated, and started rightaway with no fuss, the 2 fitters were very polite and friendly too. The quality of the work was fantastic, and no mess was left at all, would easily recommend Castle Windows
Stephen T27/08/2018
Excellent.
Customer Service
Quality
Value
Great service. Clean, friendly & professional. Worked very well, quickly had 2 doors & 3 windows. Very happy.
Susan, West Midlands24/08/2018
Window and door replacement.
Customer Service
Quality
Value
Castle windows replaced all of our windows and doors in early August 2018. From start to finish it was a really great experience, we got the deal we wanted and their customer service was great. No pressure at all during the selling phase and the installation went very smoothly. The quality of the windows looks great, exactly what we wanted. Cannot fault Castle Windows in any way, we have no hesitation in recommending them.
Gary Crutchley23/08/2018
Excellent service
Customer Service
Quality
Value
Very friendly service, completed a excellent job. Will use again.
David, West Midlands21/08/2018
Prompt & professional
Customer Service
Quality
Value
Excellent from start to finish.
Barry, West Midlands21/08/2018
Professional
Customer Service
Quality
Value
Work completed to a very high standard. Friendly, efficient and prompt.
Vicky, West Midlands20/08/2018
Professional & efficient
Customer Service
Quality
Value
First impressions knowledgeable and informative. Completed on schedule and on budget. Fitters professional and efficient. Pane of glass cracked on fitting, replaced within 48 hours. Would recommend.
Pat, West Midlands16/08/2018
Job well done.
Customer Service
Quality
Value
Professional and friendly workers. Arrived on time, work efficiently and to a very high standard. Door looks great. Also cleaned up after themselves!
Walayat, West Midlands14/08/2018
Great job
Customer Service
Quality
Value
Great job for a great price. Workmen turned up on time as agreed!
Chris, West Midlands13/08/2018
Windows and doors fitted
Customer Service
Quality
Value
Hard working lads and very pleasant. Only thing I was not happy with was the finishing touches on the front door.
edmonds03/07/2018
Highly recommended !
Customer Service
Quality
Value
From start to finish this company were amazing !! They came to quote, helped out on designs & colours, they waited 6 months for us to make a choice, once all agreed dates where put in place they were stuck to. The workmen arrived on time every day !!. Their workmen are golden I had every window and door changed and not once did i have to wipe anything or even hoover they did it all, they were so polite and clean it was unreal not one bit of damage to any of a walls. We also haven't had to touch any paint work up around the windows at all not one bit of damage ! At the end of the job the guys cleaned and polished every window and frame to finish the job properly. Through out the whole process the office team and sales guy were in touch and even visited to make sure all was ok ! All round fab company, attention to detail and customer service was second to none !! Highly recommend !
Samantha29/06/2018
Very good indeed.
Customer Service
Quality
Value
Efficient & quickly done the job.
Which? Trusted Traders Consumer28/06/2018
Excellent service
Customer Service
Quality
Value
Very happy with the work they done, left everything clean and tidy. Well chuffed.
Julia, West Midlands26/06/2018
Nice windows and door, good job done
Customer Service
Quality
Value
Good team of installers, great job done.
Andrew, West Midlands18/06/2018
My review
Customer Service
Quality
Value
Excellent
Hazel, West Midlands15/06/2018
Excellent
Customer Service
Quality
Value
Punctual. Cleaned up afterwards and took away rubbish. No hard sell.
Tony, West Midlands14/06/2018
Fit Only the Best, fit Castle Windows
Customer Service
Quality
Value
Arrived on time and started work immediately. Most impressed with these workers who were effective, efficient, clean and tidy and after the fitting gave clear and precise instructions. Both workers were knowledgeable and were very clear on the work to be carried out. We would recommend this company to anyone for their fast service and reliability provided.
Michael Jones08/06/2018
Prompt & professional.
Customer Service
Quality
Value
Good workmanship. Polite, on time and cleaned area after work completion.
Bryan, West Midlands05/06/2018
Wonderful job
Customer Service
Quality
Value
Excellent service from start to finish.
Mary, West Midlands25/05/2018
Excellent service & quality job.
Customer Service
Quality
Value
Quality workmanship and excellent service provided throughout. I was very pleased with the results and the company provided value for money for a quality product.
Lynne, West Midlands22/05/2018
Prompt and professional
Customer Service
Quality
Value
Friendly, would recommend, excellent job.
Arthur, West Midlands22/05/2018
Professional
Customer Service
Quality
Value
Lads were friendly, professional, tidy and knew what they were doing.
Keith, Worcestershire17/05/2018
Perfect
Customer Service
Quality
Value
Every stage was a pleasure what an excellent product and unbeatable fitting.
William, West Midlands15/05/2018
100% professional, amazing work
Customer Service
Quality
Value
Very pleased with Castle Windows very professional, from start to finish. Recommended by my parents and they did an amazing job, definitely recommend!
Richard, Staffordshire15/05/2018
Brilliant job
Customer Service
Quality
Value
Billy and Josh did a great job, turned up on time, were professional and really friendly. Lovely lads. Lovely job.
Jeanette, West Midlands12/05/2018
Superb
Customer Service
Quality
Value
We have used Castle Windows before they always do a superb job. Their 2 lads were polite throughout with their work left no mess.
Carol, West Midlands11/05/2018
Very Good Job
Customer Service
Quality
Value
Arrived on time and completed a very satisfactory job. Clean, tidy and nothing to much trouble to the fitters. Would recommend this company.
Roger, West Midlands11/05/2018
Good Job
Customer Service
Quality
Value
Good job, nice and polite team, work was completed on time with no issues.
Which? Trusted Traders Consumer10/05/2018
Great job
Customer Service
Quality
Value
Great service from Castle Windows staff, my windows look fantastic.
Which? Trusted Traders Consumer08/05/2018
Great job, very happy customer
Customer Service
Quality
Value
Good quality product installed by great fitters who came on time, were professional and clean. Sales team were excellent too. Would recommend this company 100%.
A.J, West Midlands03/05/2018
Brilliant job.
Customer Service
Quality
Value
I was very pleased. The work was excellent, and the young men were very kind and thoughtful.
Madge, West Midlands25/04/2018
Excellent Job, Excellent Product
Customer Service
Quality
Value
Really pleased. 1 front door 1 back door plus windows. Hall interior white & not a mark at all, perfect. Feel more secure now.
Elaine, West Midlands25/04/2018
Excellent work
Customer Service
Quality
Value
Punctual, polite and clean. 5 windows replaced with no issues from quote to completion
M, West Midlands23/04/2018
All round excellent job.
Customer Service
Quality
Value
From first 'side visit' to quote - to completed job. Excellent service.
Michael, West Midlands16/04/2018
All round excellent job.
Customer Service
Quality
Value
From first 'side visit' to quote - to completed job. Excellent service.
Michael, West Midlands16/04/2018
My review.
Customer Service
Quality
Value
Wonderful service from start to finish.
Margaret, West Midlands14/04/2018
Great service
Customer Service
Quality
Value
Thoroughly pleased with my door. Purchasing the door was a breeze. Very polite and helpful even when I had to change the appointment! Very tidy and prompt job on the day. Will use Castle Windows again.
Jennie, Staffordshire14/04/2018
Brilliant and professional
Customer Service
Quality
Value
Fantastic company. Finished on time. No mess and very professional.
A, West Midlands11/04/2018
My review
Customer Service
Quality
Value
Brilliant job.
John, West Midlands03/04/2018
My review
Customer Service
Quality
Value
Professional job.
Eric, West Midlands22/03/2018
Prompt, professional, clean, on time.
Customer Service
Quality
Value
Clean professional job. On time. Kept up to date with the progress.
Stephen, West Midlands21/03/2018
My review
Customer Service
Quality
Value
First class.
Arthur, West Midlands20/03/2018
Brilliant job
Customer Service
Quality
Value
No hesitation recommending, very happy with the job.
Debbie, West Midlands17/03/2018
Good job by friendly staff.
Customer Service
Quality
Value
I was really pleased with the work carried out. friendly staff from quote to fitting. Good job for the price paid. Very punctual.
Linda, West Midlands14/03/2018
My review
Customer Service
Quality
Value
Highly recommended. Very happy with the quality and standard of work carried out. Wouldn't hesitate to use them again.
J, West Midlands12/03/2018
Good work
Customer Service
Quality
Value
Few teething problems due to age of house but good workmanship and polite and friendly guys. Explained everything as they went through the work.
David, West Midlands08/03/2018
Totally satisfied
Customer Service
Quality
Value
Excellent hassle free experience from beginning through to completion. Great team of fitters who worked through some very harsh weather conditions.
Mark, West Midlands07/03/2018
Stunning
Customer Service
Quality
Value
The service has been amazing throughout from first contact to fitting. My house looks amazing!
Which? Trusted Traders Consumer06/03/2018
Great job
Customer Service
Quality
Value
We had 7 windows, a porch infill with doors and a front door and surround. We are very pleased with all the work done, the quality is excellent. A great group of fitters. Would recommend.
Janette, West Midlands05/03/2018
Good workmanship, fast and efficient
Customer Service
Quality
Value
The workmen were very efficient, polite and cleared up all the mess after the job was completed. Good communication with the company throughout the process.
Mr G H27/02/2018
Front door
Customer Service
Quality
Value
Used Castle before for all my windows so, obvious choice when changing my door. Fantastic quality, price, workmanship.
Lisa, West Midlands23/02/2018
Excellent from start to finish
Customer Service
Quality
Value
I broke the garage door and called Saxon, they came out the same day within a couple of hours. Offered me cheapest option or said could need a new motor. When he looked he said he could just fix it with a service so was honest about not needing a new moto.
Raymond, Staffordshire18/02/2018
Great job
Customer Service
Quality
Value
The men were courteous, polite and hard working. They explained what they were doing and why. The patio door was fantastic quality and the price was reasonable for the product and service. They cleaned up after themselves and even put my vertical blind track back up.
Teresa, West Midlands16/02/2018
Great Job
Customer Service
Quality
Value
I used them at my previous property and have now used them at my new house. Excellent workmanship the sales team are also helpful. Very pleased with the standard of fitting. Polite fitters that cleared all mess before leaving.
Jane, West Midlands15/02/2018
Excellent job
Customer Service
Quality
Value
Excellent from start to finish. We were really impressed what Carl who helped us with our design, came equipped with samples and really helped our decision making. The work is completed to a very high standard.
Richard, West Midlands15/02/2018
Good work
Customer Service
Quality
Value
Had two new bathroom windows put in and a pane of glass replaced in the living room. Good work, tidy and quality service. Pleasant workers.
edmonds08/02/2018
Professional job
Customer Service
Quality
Value
We were extremely pleased with our windows and doors. A very professional job, lads were very polite and their work was of a very high standard, clean, tidy, professional and carried out the work with great care and attention to detail.
Julie, West Midlands31/01/2018
Professional & tidy
Customer Service
Quality
Value
Competitive price, no pushy salespeople. Fitters friendly & very tidy. Excellent finish.
Iris, West Midlands25/01/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time, efficiently installed several windows despite a cold snow storm.
Michael, West Midlands20/01/2018
Replacement Windows
Customer Service
Quality
Value
Courteous and a good job done.
Sharon, Staffordshire19/01/2018
Great job.
Customer Service
Quality
Value
From the first contact, I felt as though I was dealing with someone who knew their job. Excellent job, would recommend this company to anyone who wants a quality job done.
Peter, West Midlands11/01/2018
Excellent job.
Customer Service
Quality
Value
Really pleased with job from design to installation. Everywhere left neat and tidy, friendly and professional from start to finish.
Joanne, West Midlands10/01/2018
Excellent job, friendly & polite.
Customer Service
Quality
Value
Brilliant job carried out. Fitters polite & friendly. The whole experience from start to finish. Excellent.
Michael, Staffordshire08/01/2018
Excellent job.
Customer Service
Quality
Value
Excellent service, polite, turned up on time. Left everything clean and tidy. Good price would use again. Windows look great.
Pat, West Midlands08/01/2018
Excellent
Customer Service
Quality
Value
Excellent from start to finish. Quality job.
Lee, West Midlands18/12/2017
Brilliant Job
Customer Service
Quality
Value
Prompt arrival in inclement weather. Did a great job of new front door. Gave helpful advice on maintenance.
Heather, West Midlands08/12/2017
Very professional.
Customer Service
Quality
Value
Excellent from start to finish.
Which? Trusted Traders Consumer30/11/2017
Excellent job
Customer Service
Quality
Value
Two lovely lads who did a excellent job in fitting 2 doors and 1 window. Very friendly and workmanship was excellent. They tidied up left my house very tidy. One happy customer.
Denise, West Midlands29/11/2017
Very pleasant
Customer Service
Quality
Value
Very pleasant and professional. They got on with the job and didn't waste any time. I recommend them to anyone.
Dawn, West Midlands28/11/2017
Great Job
Customer Service
Quality
Value
Work completed professionally, quickly and tidily. Great job.
Leighton, West Midlands20/11/2017
Fantastic job
Customer Service
Quality
Value
Billy & Josh put right all the problems encountered from the previous installation and made sure everything was done properly and to exacting standards. I honestly think that any other company would not have been willing to sort this out.
Kevin, West Midlands06/11/2017
Excellent service.
Customer Service
Quality
Value
Excellent customer service. High standard of work carried out. Good value for money. Highly recommended. Really pleased with results.
Laura, West Midlands24/10/2017
Excellent work and service
Customer Service
Quality
Value
The workmanship and service was very good, fitters were of good manner and premises were left in a very tidy condition. Very satisfied.
Roger, West Midlands20/10/2017
Excellent Service
Customer Service
Quality
Value
The whole experience was excellent, from the initial survey visit (no pressure salesman) by Karl right through to completion by two great fitters, Josh and Nathan. Everything was explained thoroughly and they were very polite and exceptionally clean and tidy. We have had two previous companies, for other jobs, but they no where near met the standards of Castle Windows (Midlands) Ltd. I wish we had found them before. I would highly recommend them. Thank you.
KarenC14/10/2017
Professional, thorough & a pleasure to deal with
Customer Service
Quality
Value
Throughout the process, Castle Windows have been informative, helpful and thorough. They have kept me informed of developments & timescales at all times and have done what they said they were going to do, on time. The whole team have been a pleasure to deal with and are a really friendly & helpful bunch who have gone above and beyond to achieve the end result which I am thrilled with. Would highly recommend.
Karen, Staffordshire13/10/2017
Very Good Job
Customer Service
Quality
Value
Really impressed with the product and workmanship. Would recommend to anyone.
Anthony, West Midlands11/10/2017
First Class
Customer Service
Quality
Value
Top marks for product/service.
David, West Midlands09/10/2017
First class work
Customer Service
Quality
Value
The work carried out by them was first class. They arrived on time, they were very professional, polite, and I would certainly recommend to anyone.
Jane, West Midlands06/10/2017
Job very Well Done
Customer Service
Quality
Value
Beyond criticism, excellent work.
Michael, West Midlands06/10/2017
Excellent job well done
Customer Service
Quality
Value
Had new windows fitted to the front of my property, excellent all round job done to a high standard.
Dean, West Midlands02/10/2017
Fabulous job, excellent workmen
Customer Service
Quality
Value
Would recommend them, very pleased with work ethics of Billy & Josh. Very respectful, answered any questions we asked.
Julie, West Midlands27/09/2017
Excellent job
Customer Service
Quality
Value
Installation of replacement patio doors, including fitting of new steel lintel. Job completed promptly and according to agreed schedule and price. Builders and fitters all courteous, polite and tidy.
Gerard, West Midlands25/09/2017
Excellent job Start to Finish
Customer Service
Quality
Value
Excellent work from start to finish, very competent and good value for money.
Matthew, West Midlands21/09/2017
Brilliant and professional
Customer Service
Quality
Value
A great service from Carl and his team. Quick to provide quotes with good pricing and no pushy sales. Work was scheduled and completed on time and they left everything clean and tidy, great job!
Jenny, West Midlands18/09/2017
The company and fitters were exceptionally good
Customer Service
Quality
Value
We have had a conservatory supplied and fitted by them, and I cannot praise them too much, the way it was handled from ordering to fitting was absolutely great I would recommend the company to anyone.
Lionel, West Midlands14/09/2017
Excellent job.
Customer Service
Quality
Value
A fantastic job from a very helpful and professional team. Highly recommended.
Heather, West Midlands11/09/2017
Windows and Doors
Customer Service
Quality
Value
Castle Windows installed 13 windows and 3 doors. The work was done by efficient, friendly staff. The quality of workmanship and of the windows and doors was first class. Would recommend them to all family and friends.
Gary, West Midlands11/09/2017
Prompt and Professional
Customer Service
Quality
Value
Prompt, very clean and tidy, efficient, friendly, windows good too!
Martyn, Shropshire08/09/2017
Excellent - very Professional
Customer Service
Quality
Value
Shane and Nathan were excellent. Very professional, but also very approachable and answered any question I had. Both were very friendly and made me feel very comfortable with the way they worked.
Kim, West Midlands07/09/2017
Excellent Job, Polite Tradesman
Customer Service
Quality
Value
Turned up on time, very polite workmen, very good job. Very tidy, explained things very well and professional.
Michael George, West Midlands07/09/2017
Excellent Work
Customer Service
Quality
Value
Fantastic company. We had our new door fitted within 3 weeks of quoting. Sales director was very helpful and professional. Fitters done an excellent job, were very polite. We couldn't be happier.
Laura, West Midlands04/09/2017
Prompt and Professional
Customer Service
Quality
Value
Brilliant time keeping and excellent work. Very professional and friendly. Would recommend to use. They cleaned up after as well.
Amritpal, West Midlands04/09/2017
Very professional
Customer Service
Quality
Value
They did a good job, great finish to the windows and doors. They didn't leave any mess and took the old doors and windows with them. They were very professional.
Mary, West Midlands23/08/2017
Polite and professional
Customer Service
Quality
Value
The workers who carried out the job were very polite and friendly. They were helpful and have carried out the job to a high standard. We would definitely recommend them.
Ben, West Midlands10/08/2017
My review
Customer Service
Quality
Value
Very polite, clean & tidy.
Lilian, West Midlands07/08/2017
Excellent job and great professional
Customer Service
Quality
Value
Great workmanship, fantastic customer service from start to finish. Carl the manager present from the planning, the drawing, the designs. We are so impressed can't find enough words to express the impeccable skills of the fitters from start to finish. Great company.
Roy, West Midlands01/08/2017
Tidy work
Customer Service
Quality
Value
I had many windows replaced by Castle Windows and am very happy with how they turned out. The work was to budget and the fitters turned up when they said they would. I would recommend Castle Windows Midlands if you need windows replacing.
Paul05/07/2017
Excellent Customer Service
Customer Service
Quality
Value
They did 2 different jobs first they came recommended by our kitchen-fitter to fit a new back door. Then after that a year later they did change the front door to be in the same style as the back door and a new window put in. Everyone is impressed by the doors, although the backdoor needed to be adjusted several times, but a quick call to the office and it got sorted straight away. They are very good in their communications, very organised and polite.
Anonymus, West Midlands13/01/2016
Would highly recommend
Customer Service
Quality
Value
They did 2 different jobs in the last 2 years. First they put in new front and back doors and then they build a conservatory and installed a bay window in the front. Had several different companies come out and quote for the work, but chose to go with this one as from the point of first contact with Tom I felt confident as he listened to what we wanted, then put it on a computer so he could show us on our TV what it would look like and left pictures behind as well. Throughout the whole process they were informative, helpful and pleasant. They always turned up on time and finished everything on time. I have already recommended them to my neighbours who also have work done on their house by them.
Very Happy customer, West Midlands10/07/2015