Speedy, friendly and efficient
Our lobby dual flush pneumatic toilet cistern suddenly stopped working. On phoning CAT Plumbers, I received a prompt call back and was asked to do some simple checks while on the phone to determine where the fault was. I was then asked to send photos of the inside of the cistern so that the correct part could be obtained. This was the Wednesday, and I was told he was on holiday until the following Monday. I then received a call on the Monday afternoon, and by 5pm the replacement part had been fitted and all was working again. Very impressed with the speed and efficiency of the response. Will recommend to any neighbours needing a plumber!
Customer in Oxfordshire
Posted on 12/08/2025
, work completed 11/08/2025
Recommended
Great customer service
I called CAT Plumbers about a blocked kitchen drain. They responded promptly, undertaking the work on the same day that I called, and quickly fixed the problem. Overall a responsive, friendly and efficient service - and good value for money.
Customer in Gloucestershire
Posted on 27/06/2024
, work completed 26/06/2024
Recommended
Quick response, excellent service
Responded same day to report of a water leak in our bathroom. Quickly diagnosed the problem, due to a mouse eating through a plastic pipe, and replaced the damaged pipe. Prompt and professional service. Would definitely use again.
Customer in Oxfordshire
Posted on 16/11/2020
, work completed 16/11/2020
Recommended
A great customer experience
I needed a drain unblocking and Justin dealt with me professionally and politely throughout. I really couldn't fault him. He did a superb and quick job and offered to return if the problem persisted. The drain is now flowing better than it has for years! His assistant confirmed (at my request) that my online payment had been received since I am nervous when making online payments. I could have paid by cheque. I recommend this company unreservedly. Thank you Justin. And thank you Which?
Stephen B
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Fit kitchen tap
Prompt, efficient and very pleasant.
Steven, Oxfordshire
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Hot Water Not Working
Prompt service - excellent!
Which? Trusted Traders Consumer
Posted on 05/05/2018
, work completed 05/05/2018
Recommended
Leak into shop
Very prompt and professional service. Will definitely use again.
Which? Trusted Traders Consumer
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
Great, helpful and quick service.
Did a good job of repairing our central heating boiler at short notice and charged a reasonable price. Very pleased indeed.
Helen Dollimore
Posted on 03/03/2018
, work completed 03/03/2018
Recommended
Great service
Very prompt response. Great service and important, great communications.
David, Gloucestershire
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Excellent service
Excellent service, friendly engineer - very happy.
Chris, Oxfordshire
Posted on 21/02/2018
, work completed 21/02/2018
Recommended
Pleased with the quality of the work undertaken and pleasant manner of this trader.
I needed a new ceramic tap washer fitted. The mixer tap was an unusual design and additional work/time was needed to obtain a tool that would fit the tap. I wasn't charged for the additional time and was pleased with the work when completed. I've used this trader last year for my annual boiler service, was very pleased with the thoroughness of the job and that's why I used them again for the tap issue. For both of the jobs undertaken I found the trader to be professional and pleasant to deal with.
Which? Trusted Traders Consumer
Posted on 10/06/2017
, work completed 10/06/2017
Recommended
Dishwasher installation
Installation of dishwasher. Prompt response, arrived on time, job completed to my satisfaction
Which? Trusted Traders Consumer
Posted on 20/05/2017
, work completed 20/05/2017
Recommended
Reliable and reasonable
Cat Plumbers are very quick to respond when contacted. They have always completed jobs quickly and efficiently and seem well organised and straightforward. On one occasion they came out at a week-end without charging excessive fees . We have been very pleased with their approach to us and our tenants for whom they have done the work.
Which? Trusted Traders Consumer
Posted on 20/04/2017
, work completed 20/04/2017
Recommended