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Endorsed by Which? Trusted Traders

Ceiba Renewables Ltd

Profile thumb ceiba logo new
5.0

73 Reviews

About

Based in Ayrshire with our Head Office in Prestwick and our representatives in Glasgow, Ceiba Renewables is an award winning business that operates across Scotland.

We specialise in Solar PV and Battery Storage technologies that are geared towards lowering energy bills & amp; we have a further emphasis on using only quality components that are designed to last.

We are an MCS-accredited installer through the NICEIC and are signed up to the Renewable Energy Consumer Code (RECC).

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
  • Plumbers

  • More Services

    • energy plan
    • solar pv voltage optimization
    • battery storage
    • mcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service from start to finish.
Customer Service
Quality
Value
From initial engagement through to installation of the system Ceiba Renewables provided an excellent service, always responsive, clear communication and the installation team were first class. Quality products and quality people, we have no hesitation recommending their services.
Customer in Perth and Kinross Posted on 22/06/2022 , work completed 15/06/2022
Solar Panel Installation
Customer Service
Quality
Value
Would highly recommend Ceiba Renewables to anyone looking to install Solar Panels. From the start Duncan and his team guided me through the whole process, from initial consultation and design to a smooth and pain free installation. They have stood out in the way that they have kept me informed through each stage of the process, and were very accommodating when I had to delay the installation due to planning permission not having been received from the council. Even after installation the team have been on hand to answer queries and have been great at providing a detailed and comprehensive handover pack. They have taken care of everything needed to ensure a smooth installation. Would definitely use them again, and in fact I will be as they will be installing additional renewable energy solutions for me later this year.
Customer in Edinburgh Posted on 21/06/2022 , work completed 16/06/2022
Professional, Top Quality Work
Customer Service
Quality
Value
I’m very impressed with Ceiba Renewables as a company. I spent a long time researching solar panels and storage batteries. I had originally contacted another company based in Edinburgh to discuss a solar installation and I was very disappointed with their design. I then contacted Ceiba Renewables and it was like a breath of fresh air. The Designer at Ceiba took the time to listen to my requirements and arranged a site survey. The solar panels and battery recommended were completely aligned with my expectations. I wanted quality, high efficiency panels with an excellent warranty, and the same level of quality and warranty with the battery storage system. I was very impressed with the micro-inverters and related gateway that were suggested in the design, too. I am also very pleased with the delivery of the system. The quality of workmanship and the attention to detail is wonderful to behold. I have quite high expectations for quality workmanship and I’m pleased to say that my expectations were exceeded. That is a rare occurrence for me to say that! Everyone in the Ceiba Team is easy to work with. The project management was excellent and I just received the handover documentation, which was comprehensive. Ceiba Renewables is a top notch, quality focused outfit. I recommend them without hesitation.
Customer in West Lothian Posted on 09/06/2022 , work completed 08/06/2022
The trader replied (on 15/06/2022)
Thank you very much for the amazing review! We are glad that both the system and our team have met your expectations. We hope you can continue to enjoy benefits of your system and get the most of the clean energy produced.
Solar system install
Customer Service
Quality
Value
From initial inquiry to final install the entire team at Ceiba have just been fantastic to work with. Initial design hit problems due to grid connect limits so Duncan quickly came up with a 2 phase approach to let us move forward. The guys doing the install were great, friendly professional and courteous (even the cat liked them). Really neat work and no mess left at all, got the panels, powerwall and EDDI installed in just 2 days, and provided a very thorough run through of how it all worked and the associated apps. Really couldn't ask for better, hopefully will be able to get them back soon for phase 2.
Customer in Fife Posted on 27/05/2022 , work completed 26/05/2022
The trader replied (on 01/06/2022)
We are really happy we are able to get your system installed and that you have a great experience with us! Thank you for sharing as it is important for us to hear feedback and ensure that we deliver our promises. We look forward to working with you again in the future!
Solar panels and Eddi install
Customer Service
Quality
Value
The team were excellent to deal with throughout the quote and install process. Chris, who installed my panels, was a great guy and was very tidy with his work, and also great with my baby daughter who was very interested to see what was going on! Post-install I have been so happy with the results and have now had Chris back again to install an Eddi and make use of my excess solar energy to heat my hot water and save on some gas costs as well! Couldn’t recommend highly enough!
Customer in South Ayrshire Council Posted on 23/05/2022 , work completed 25/03/2022
The trader replied (on 01/06/2022)
Thank you for sharing your wonderful experience with us! Chris is really glad to hear you are happy with his work and enjoying benefits of your system. We are grateful to be part of your journey.
Excellent Performance
Customer Service
Quality
Value
From initial enquiry through to completion Duncan and his team provided a first class and efficient service. All work was carried out nearly, on time and to Budget. Every member of staff from the guys on site to the back office team created a really positive experience of Working with Ceiba Renewables. As such I would have no hesitation in recommending them to anyone thinking of installing solar panels and a Tesla Powerwall.
Steve in North Ayrshire Posted on 04/05/2022 , work completed 06/04/2022
The trader replied (on 01/06/2022)
Thank you for the great review Steve! We are happy you enjoyed your journey with us. It has been our pleasure to assist you with your system. We hope you continue enjoying your system.
Top rate solar installation
Customer Service
Quality
Value
Our Sunpower Panels and Tesla Powerwalls were installed by CEIBA in November last year. The survey work by Duncan was thorough, detailed and professional and his recommendations on the capacity and potential performance have proved to be accurate with Spring solar generation in full sunlight consistently producing up to ninety seven percent of the five point two Kwph max panel rating. Duncan also flagged up a potential problem with our rafters for the fixing of the in-roof system, and we were able to resolve this in time before the installation. CEIBA work as a highly effective team with excellent communication and an agile approach to dealing with any issues. All the required permissions and paperwork were handled timeously by Romina. The roofers worked carefully and considerately when removing our slates and did a great job fitting the in-roof panels. Meanwhile, Romina in the office and Duncan kept in close contact and were available to answer any queries. The electricians Simon and Chris were great. Simon is clearly knowledgeable and very experienced and negotiated the location and connection of the Sunny Boy inverter in the loft and wi-fi set up etc. He also gave excellent advice regarding our EV charger and has responded fully and quickly to all post-installation technical enquiries. We chose CEIBA out of three companies and based on their Which Trusted Trader status. They thoroughly deserve this accolade for the excellent team work and service they provide.
Customer in Perth and Kinross Posted on 22/04/2022 , work completed 16/11/2021
The trader replied (on 01/06/2022)
Thank you very much for the very detailed review! It's absolutely wonderful to even hear how your system has performed and that it meets your expectation. The team is grateful for your kind words. We are really glad to have been part of your transition to clean energy.
Thoroughly recommended
Customer Service
Quality
Value
Duncan was excellent in going through the design options for the Solar PV array and power wall, comms were great from the office as we got towards the installation date, and the installation team did an excellent job. Can't think of how they could have done any better - solid 5/5
Customer in Renfrewshire Posted on 08/04/2022 , work completed 04/02/2022
The trader replied (on 01/06/2022)
We are happy to hear that you have an excellent experience throughout the whole process! Thank you very much for sharing and we hope you are enjoying the benefits of your system.
Tesla power wall install (and previous solar panel install)
Customer Service
Quality
Value
Ceiba previously installed solar panels for our small business and more recently installed two tesla power walls. The whole team (Duncan, Farisa, Romina, Simon and Chris) have been a pleasure to work with - keeping in touch, explaining things clearly, and carrying out the work as scheduled. The team were helpful in accommodating grant/loan funding timescales and requirements. When our solar panel array was damaged by lightning, Duncan helped us get the system repaired and provided supporting information to enable a successful insurance claim. It is refreshing to work with people who are led by sound ethics, enthusiastic, clearly enjoy their work and support one another. We look forward to working with Ceiba again in the future.
Customer in Aberdeenshire Posted on 18/03/2022 , work completed 17/03/2022
The trader replied (on 01/06/2022)
Thank you for the kind words, we are glad that we were able to assist you with all the steps and get your system working for you. It has been such a pleasure and we can't wait to hear from you again!
Great installation.
Customer Service
Quality
Value
Excellent work from these guys. Worked late into the evening to get the work completed on time. They were so good at explaining the setup, worked well and were very helpful to other tradesmen on site. Very very neat installation. They kept disruption to a minimum and explained the process at each stage. Very knowledgeable and clearly love doing a great job and making the customer happy.
Andrew in Aberdeen City Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 21/03/2022)
Thank you very much for the kind words Andrew! We are committed to provide a high quality service and we are really glad that you have a great experience. We hope the system is also easy to understand and continue to meet your expectations.