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Endorsed by Which? Trusted Traders

Ceiba Renewables Ltd

Profile thumb ceiba logo new
4.9

46 Reviews

About

Based in Ayrshire with our Head Office in Prestwick and our representatives in Glasgow, Ceiba Renewables is an award winning business that operates across Scotland.

We specialise in Solar PV and Battery Storage technologies that are geared towards lowering energy bills & amp; we have a further emphasis on using only quality components that are designed to last.

We are an MCS-accredited installer through the NICEIC and are signed up to the Renewable Energy Consumer Code (RECC).

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Ground source heat pumps
    • Home energy analysis
    • Solar Panel Maintenance
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Electricians

    • Electrical testing services
    • Electrical installations
  • More Services

    • energy plan
    • solar pv voltage optimization
    • battery storage
    • mcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
46 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Professionalism from start to finish.
Customer Service
Quality
Value
We were highly recommended CEIBA Renewables by our neighbours, who had them fit solar panels and a Tesla battery to their property. The work they performed at our neighbour’s home was nothing short of fabulous, so we took their recommendation on board by also having Solar edge panels and Tesla Power Wall battery installed to our property by CEIBA. Duncan was extremely courteous and helpful throughout the entire project. He was always very prompt to answer our calls and answered all of our queries very comprehensively. Simon, Chris and the two roofers who did the work on site were all very hard working indeed. Their work was all very neat and tidy, whilst great care was taken at every stage to minimise any disruption, to clean up and to reinstate areas they worked in to how they had been found. I cannot rate CEIBA Renewables highly enough. The entire team made the whole experience very structured, friendly and stress-free. Within hours of CEIBA completing the work, I had already recommended them to several friends, family members and on Social Media. I have spoken to Duncan and to Romina on a number of occasions since installation and their assistance with our system certification, our connectivity to energy plans and advice in finding the right energy suppliers/providers has been invaluable. After sales is as important as providing the initial service and CEIBA certainly go above and beyond with their customer service, support and assistance. One very happy customer. 5 *****
Graeme in Scottish Borders Posted on 15/06/2021 , work completed 10/06/2021
Solar & Powerwall install
Customer Service
Quality
Value
We used Ceiba Renewables to install 6kW of Solar panels and a Tesla Powerwall 2 battery. From initial discussions with Duncan through to the installation with Simon and Chris, the whole experience has been first class. This has been a large investment and having looked at several options from other companies we opted to go with Ceiba due to the quality of products they use and the reviews from other customers. The job was booked in and everything ran like clockwork, the guys turned up promptly, their friendliness and attention to detail was second to none. Simon and Chris were very thorough, you could tell they took real pride in making the installation not only work but make sure the cables and install was as tidy as possible. They were also excellent at explaining how the system worked and answered any questions I had about the setup. The first moment we went ‘off-grid’ was an amazing feeling, seeing the technology work is superb. I cannot rate Ceiba Renewables highly enough, real pleasure to deal with, and would not hesitate to use again.
Lewis in Aberdeenshire Posted on 11/05/2021 , work completed 06/05/2021
The trader replied (on 12/05/2021)
Thank you for your most generous feedback Lewis. That amazing feeling each time we test the Backup function of the Tesla Powerwall never tires!
Installation of Powerwall 2 and Gateway 2
Customer Service
Quality
Value
Simon & Chris completed our installation today and I couldn't be happier. The installation is neat, tidy and everything cleaned away behind them and I received a thorough handover and demonstration of the system before they left site. All work was completed ahead of schedule & I would highly recommend Ceiba Renewables Ltd to anyone thinking of a similar installation.
Cliff in Dumfries and Galloway Posted on 30/04/2021 , work completed 30/04/2021
The trader replied (on 05/05/2021)
Thank you for the review Cliff! We are thrilled that you had such a positive experience with us!
Excellent work of Powerwall installation
Customer Service
Quality
Value
Excellent work and a very professional team. Communication with the company was very straight forward with a lot of expertise and good selections of options. Duncan helps us to arrange the battery delivery and match the system to existing solar panels and inverters. The installation process happened shortly earlier than it was initially anticipated in current circumstances. Ceiba informed us of all the details well in advance. The installation team (Chris) performed all the process tidy and in perfect order. We definitely would recommend Ceiba Renewables for all types of electric and solar solution.
Z&D in Argyll and Bute Council Posted on 29/03/2021 , work completed 16/02/2021
The trader replied (on 21/04/2021)
Thanks for leaving such a kind review Dmitry and Zalina! We are so grateful you took the time to leave it.
Excellent Solar & Powerwall Installation!
Customer Service
Quality
Value
Ceiba have installed our 5.85kW Solar PV system and Powerwall. The installation experience has been exceptional from start to finish. A friendly and enthusiastic team of professionals has done an excellent job with first class quality of work! For some of the installation cabling they decided on more difficult options requiring more work, to ensure a neater and more aesthetically pleasing finish - that was pretty amazing! After each day our house was left immaculate. The interaction with Ceiba from start to finish has been a pleasure. Duncan gave completely impartial advice on the pros and cons of the different possibilities without ever promoting one over another. The customer service support from Lucy was faultless. Chris and Peter did an excellent job on the roof panels. The electrical and Powerwall installation by Simon and Chris is textbook-neat, and the explanation of the system was detailed and easy to follow. Our experience of Ceiba Renewables is that of an excellent company across the board. They believe in what they do in the renewables industry, and that comes across in their work. A friendly team who individually and collectively take great pride in doing a great job. We 100% recommend them and they deserve every success!
Peter in Scottish Borders Posted on 19/03/2021 , work completed 18/03/2021
The trader replied (on 19/03/2021)
Thank you so much for this feedback Peter! We are so delighted that you had such an amazing experience with us! It is greatly appreciated by the full team.
Team to go to for Solar PV / Powerwall installation
Customer Service
Quality
Value
Great company with professional service throughout. Duncan is a very knowledgeable expert in solar energy and gave us great advice on what system would be best for us. He kept us informed and updated throughout the entire process. The installation team (Chris and Simon) and the roofers (Chris and Peter) did a fabulous tidy job and went above and beyond. I would highly recommend Ceiba Renewables without hesitation.
Customer in Perth and Kinross Posted on 16/02/2021 , work completed 01/02/2021
The trader replied (on 19/02/2021)
Thank you for the amazing feedback! The team were thrilled to read it this morning.
PV Installation and Powerwall 2
Customer Service
Quality
Value
We decided that the time was right to invest in a solar PV system with a battery back up, several quotes were obtained and I must admit to being perplexed at the variety of systems and advice. Duncan at Ceiba was on holiday when I made contact however Lucy sent me a questionaire to complete with the promise that Duncan would come back to me on his return. After speaking with some of the other installers I had quotes from, they seemed to be less inclined to go into detail and help me understand what I was buying. I then received a quote from Ceiba with proposed panel siting and numerous technical details followed up with a detailed discussion in my home with Duncan. Although his quote was at the top end of all the quotes and my budget, the attention to detail and professionalism showed to my case gave me a very good feeling. After a brief period of negotiation we agreed on a scope of work and a final price. We were kept up to date with proposed installation dates and even managed to jump the queue due to a cancellation (virus related). The guys appeared on time and did exactly what was agreed, the installation of the panels was completed on one day, thanks guys, and the Powerwall took a day on either side of this. All the installers showed great professionalism and an ethos to do the right job for the client. Overall I cannot say it was the cheapest but when you stand back and look at the complete package I feel Ceiba offer tremendous value for money.
Customer in East Ayrshire Council Posted on 20/01/2021 , work completed 24/12/2020
The trader replied (on 16/02/2021)
Many thanks for leaving such a kind review Alasdair! The team were delighted to see this today!
Great job from start to finish
Customer Service
Quality
Value
I picked this company from the tesla recommended supplier and installer. My first point of contact was Duncan himself i explained what i was wanting a tesla power wall and add extra 3.2 kW solar to my existing 4kw solar he was very helpful and understanding of what i was wanting he gave me two or three pricing ideas which suited me best explained to me what was involved and in Jan spoke to me a couple of days before to see if it was ok to install system Chris and boys turned up a couple of days and was fitted all working would recommend this company and would like to thank Lucy for her help with the paperwork side
Customer in Falkirk Posted on 18/01/2021 , work completed 22/08/2020
The trader replied (on 19/01/2021)
Thank you very much for your kind words, I'll pass this on to the team!
Very professional and customer focused
Customer Service
Quality
Value
Simon and Chris completed installing a Tesla Powerwall today. The whole job was really well planned and scheduled by Ceiba and perfectly executed by Simon and Chris. They are very competent and obviously enjoy working in the renewable sector.
Customer in Perth and Kinross Posted on 19/11/2020 , work completed 19/11/2020
The trader replied (on 19/01/2021)
Thank you for the feedback, it's much appreciated!
Solar Panels & Powerwall
Customer Service
Quality
Value
Really pleased with both customer support and the installation by Ceiba. From the discussion of what we wanted & could do, to the installation and after install support they have been excellent.
Customer in Aberdeenshire Posted on 28/10/2020 , work completed 07/10/2020
The trader replied (on 19/01/2021)
Thank you for the lovely review, it is much appreciated by our team!