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Endorsed by Which? Trusted Traders

Ceiba Renewables Ltd

Profile thumb ceiba logo new
4.9

70 Reviews

About

Based in Ayrshire with our Head Office in Prestwick and our representatives in Glasgow, Ceiba Renewables is an award winning business that operates across Scotland.

We specialise in Solar PV and Battery Storage technologies that are geared towards lowering energy bills & amp; we have a further emphasis on using only quality components that are designed to last.

We are an MCS-accredited installer through the NICEIC and are signed up to the Renewable Energy Consumer Code (RECC).

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
  • Plumbers

  • More Services

    • energy plan
    • solar pv voltage optimization
    • battery storage
    • mcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
70 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Solar system install
Customer Service
Quality
Value
From initial inquiry to final install the entire team at Ceiba have just been fantastic to work with. Initial design hit problems due to grid connect limits so Duncan quickly came up with a 2 phase approach to let us move forward. The guys doing the install were great, friendly professional and courteous (even the cat liked them). Really neat work and no mess left at all, got the panels, powerwall and EDDI installed in just 2 days, and provided a very thorough run through of how it all worked and the associated apps. Really couldn't ask for better, hopefully will be able to get them back soon for phase 2.
Customer in Fife Posted on 27/05/2022 , work completed 26/05/2022
Solar panels and Eddi install
Customer Service
Quality
Value
The team were excellent to deal with throughout the quote and install process. Chris, who installed my panels, was a great guy and was very tidy with his work, and also great with my baby daughter who was very interested to see what was going on! Post-install I have been so happy with the results and have now had Chris back again to install an Eddi and make use of my excess solar energy to heat my hot water and save on some gas costs as well! Couldn’t recommend highly enough!
Customer in South Ayrshire Council Posted on 23/05/2022 , work completed 25/03/2022
Excellent Performance
Customer Service
Quality
Value
From initial enquiry through to completion Duncan and his team provided a first class and efficient service. All work was carried out nearly, on time and to Budget. Every member of staff from the guys on site to the back office team created a really positive experience of Working with Ceiba Renewables. As such I would have no hesitation in recommending them to anyone thinking of installing solar panels and a Tesla Powerwall.
Steve in North Ayrshire Posted on 04/05/2022 , work completed 06/04/2022
Top rate solar installation
Customer Service
Quality
Value
Our Sunpower Panels and Tesla Powerwalls were installed by CEIBA in November last year. The survey work by Duncan was thorough, detailed and professional and his recommendations on the capacity and potential performance have proved to be accurate with Spring solar generation in full sunlight consistently producing up to ninety seven percent of the five point two Kwph max panel rating. Duncan also flagged up a potential problem with our rafters for the fixing of the in-roof system, and we were able to resolve this in time before the installation. CEIBA work as a highly effective team with excellent communication and an agile approach to dealing with any issues. All the required permissions and paperwork were handled timeously by Romina. The roofers worked carefully and considerately when removing our slates and did a great job fitting the in-roof panels. Meanwhile, Romina in the office and Duncan kept in close contact and were available to answer any queries. The electricians Simon and Chris were great. Simon is clearly knowledgeable and very experienced and negotiated the location and connection of the Sunny Boy inverter in the loft and wi-fi set up etc. He also gave excellent advice regarding our EV charger and has responded fully and quickly to all post-installation technical enquiries. We chose CEIBA out of three companies and based on their Which Trusted Trader status. They thoroughly deserve this accolade for the excellent team work and service they provide.
Customer in Perth and Kinross Posted on 22/04/2022 , work completed 16/11/2021
Thoroughly recommended
Customer Service
Quality
Value
Duncan was excellent in going through the design options for the Solar PV array and power wall, comms were great from the office as we got towards the installation date, and the installation team did an excellent job. Can't think of how they could have done any better - solid 5/5
Customer in Renfrewshire Posted on 08/04/2022 , work completed 04/02/2022
Tesla power wall install (and previous solar panel install)
Customer Service
Quality
Value
Ceiba previously installed solar panels for our small business and more recently installed two tesla power walls. The whole team (Duncan, Farisa, Romina, Simon and Chris) have been a pleasure to work with - keeping in touch, explaining things clearly, and carrying out the work as scheduled. The team were helpful in accommodating grant/loan funding timescales and requirements. When our solar panel array was damaged by lightning, Duncan helped us get the system repaired and provided supporting information to enable a successful insurance claim. It is refreshing to work with people who are led by sound ethics, enthusiastic, clearly enjoy their work and support one another. We look forward to working with Ceiba again in the future.
Customer in Aberdeenshire Posted on 18/03/2022 , work completed 17/03/2022
Great installation.
Customer Service
Quality
Value
Excellent work from these guys. Worked late into the evening to get the work completed on time. They were so good at explaining the setup, worked well and were very helpful to other tradesmen on site. Very very neat installation. They kept disruption to a minimum and explained the process at each stage. Very knowledgeable and clearly love doing a great job and making the customer happy.
Andrew in Aberdeen City Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 21/03/2022)
Thank you very much for the kind words Andrew! We are committed to provide a high quality service and we are really glad that you have a great experience. We hope the system is also easy to understand and continue to meet your expectations.
Excellent Work
Customer Service
Quality
Value
We had a Tesla Powerwall and Solar Panels fitted by Ceiba Renewables. They did all the prep work with SSE etc and then booked in for 2 days to complete the installation. Simon and Chris were excellent - great job and very tidy (hoovered up after themselves) so we are very pleased with the job. Got a comprehensive explanation on how everything worked from Simon. The guys Chris & Peter who did the solar panels installation were very good as well. Would highly recommend Ceiba Renewables for your installation.
Customer in Perth and Kinross Posted on 14/03/2022 , work completed 09/03/2022
The trader replied (on 21/03/2022)
We are very grateful for the five star review, thank you for sharing your experience with us! Simon, Chris and our roofing team are very happy to hear the great feedback. We are definitely lucky to have great people like them in our team.
Solar panel installation
Customer Service
Quality
Value
Ceiba provided an effective and comprehensive service. Excellent communication throughout the process, keeping us informed. The office staff assisted in dealing with an issue with our energy supplier. The electrician also gave us important on-site advice about the installation of an electric vehicle charger which has saved us a great deal of problems. He also liaised with the EV charger installer. A couple of minor issues with clearing up. Insulation in the loft was not properly laid back. I had to supply replacement tiles for those broken in the course of installation. Luckily I had these, but the broken tiles were not disposed of, but left lying in a border. Apart from those very minor points, this was an excellent service. The team had to work against the weather coming in, and completed ahead of schedule.
Robert in Perth and Kinross Posted on 08/03/2022 , work completed 17/02/2022
The trader replied (on 14/03/2022)
Thank you very much for the meaningful feedback Robert! Our sincere apologies for the issues you’ve experienced with the tiles as well as the insulation not being replaced. It is great that you brought this to our attention which enables us to review with our team so we can improve. It is really important for us to always provide an excellent install and leave your property clean and tidy. We really appreciate your understanding and recommendations despite the issues. Our team are grateful for your review and are motivated to provide an even better service in the future.
Solar Perfection.
Customer Service
Quality
Value
The team from ceiba did all that was promised. They were very punctual, neat and hard working. The two teams, electrical and roof panel installation coordinated seamlessly and it was clear that they were highly experienced in this field. At and during the installation all the components fully explained to me and they ensured I fully understood how the system functioned and where all the isolation points were located and how to reset the Tesla battery if ever required. The control app was set up and explained in detail to me. Everything was left neat and tidy before departure. I highly recommend this firm if you are considering a solar and battery installation for your property.
Duncan in South Ayrshire Council Posted on 23/02/2022 , work completed 23/02/2022
The trader replied (on 24/02/2022)
Thank you for the excellent feedback Duncan! We are really happy you are satisfied with the installs. We hope you will continue having great experience with your system.