Ceiba Renewables Ltd

Simon & Chris completed our installation today and I couldn't be happier. The installation is neat, tidy and everything cleaned away behind them and I received a thorough handover and demonstration of the system before they left site. All work was completed ahead of schedule & I would highly recommend Ceiba Renewables Ltd to anyone thinking of a similar installation.

From start to finish I have found everyone in this company and the roofing company they work closely with to be friendly, helpful and have carried out their jobs to a very high standard. It really was a pleasure to have such a conscientious, tidy group of workers build our replacement garage roof then work as a team with the electrician to install our solar panels.

Just had 5.2 kw solar panels & a Zappy 2 EV charger installed. All those involved in the installation & commisioning the system were very efficient, clean & tidy. Simon & Chris were very helpful, even installing software on my phone to monitor my EV charger. Will be seeing Simon & Chris next month when they will be installing 2 Tesla Powerwalls.

We are glad we chose Ceiba to install our Tesla Powerwall. Everything was explained to us at each stage of the process. The installation was trouble free and Chris and Simon were a pleasure to deal with. They were also very clean tidy, I’d be happy to recommend Ceiba.

I want to ensure that the Ceiba Renewables team are appropriately recognised for their excellent service delivery. From Duncan’s initial visit, Farisa and Romina’s pre-install support through to the expert installation, our experience was a credit to them all. Chris and Peter did a fantastic job in installing the 15 panels on our roof in less than ideal weather conditions (cold and windy), with the end product looking great - the upper and lower rows are exactly aligned. Then Chris Black and Simon Young completed the installation with the internal electrical hook-up and commissioning. I cant fault the work they did, it was high quality, tidy and of a very high standard. In fact, Simon highlighted and corrected some poor quality work done by the electrician who installed our car charger, which we were indebted to him for as it could have created issues for us later on. First thing the morning after installation, Chris sent through the link to the online dashboard and we now have full visibility of our solar generation. Every member of the team was approachable, friendly, helpful, polite and clearly knew their subject well. All-in-all, I wouldn’t hesitate to recommend Ceiba Renewables to anyone considering a solar PV installation. You can be assured of excellent end-to-end service from them. So much so that we have already told them they’ll be installing our storage battery system next year.

From the moment I contacted Duncan to discuss the project to the moment the system was handed over the process was conducted in a very professional way. My wife and I are delighted with the standard of work. The team were friendly and courteous at all times, even to the point of helping an elderly neighbour who fell outside his house. The scaffolding was taken down as soon as the job was completed, having been put up the day the job started. This was in stark contrast to an installation in my last house where it took 3 weeks before the scaffolding was removed. The only glitch was when the team were about to put up the first panel only to find that they had the wrong fittings. This was the fault of ceiba’s suppliers and was quickly remedied. Duncan called me a few days after the job had been completed to check all was well and the paperwork arrived a few days after that. A great firm to deal with And I can thoroughly recommend them.

Ceiba provided an effective and comprehensive service. Excellent communication throughout the process, keeping us informed. The office staff assisted in dealing with an issue with our energy supplier. The electrician also gave us important on-site advice about the installation of an electric vehicle charger which has saved us a great deal of problems. He also liaised with the EV charger installer. A couple of minor issues with clearing up. Insulation in the loft was not properly laid back. I had to supply replacement tiles for those broken in the course of installation. Luckily I had these, but the broken tiles were not disposed of, but left lying in a border. Apart from those very minor points, this was an excellent service. The team had to work against the weather coming in, and completed ahead of schedule.

I’m very impressed with Ceiba Renewables as a company. I spent a long time researching solar panels and storage batteries. I had originally contacted another company based in Edinburgh to discuss a solar installation and I was very disappointed with their design. I then contacted Ceiba Renewables and it was like a breath of fresh air. The Designer at Ceiba took the time to listen to my requirements and arranged a site survey. The solar panels and battery recommended were completely aligned with my expectations. I wanted quality, high efficiency panels with an excellent warranty, and the same level of quality and warranty with the battery storage system. I was very impressed with the micro-inverters and related gateway that were suggested in the design, too. I am also very pleased with the delivery of the system. The quality of workmanship and the attention to detail is wonderful to behold. I have quite high expectations for quality workmanship and I’m pleased to say that my expectations were exceeded. That is a rare occurrence for me to say that! Everyone in the Ceiba Team is easy to work with. The project management was excellent and I just received the handover documentation, which was comprehensive. Ceiba Renewables is a top notch, quality focused outfit. I recommend them without hesitation.

Stage 2 of Solar PV system, and it was time for the battery installation. Having used Ceiba for the Solar panel installation I was more than happy to have them return to install the battery. Their Project Manager, Romina, contacted me about a week beforehand just to reconfirm that the date and time still suited me and to give me an expected time of arrival for the team. And as per the confirmation, the team, Simon, turned up as agreed. Prior to starting they chatted through what their plan was for the installation, explained that there would be a short power outage when they came to connect everything together and would give me plenty notice. Sometimes its just these little things that can make all the difference. The installation went smoothly and at each stage of the install Simon cleaned up as he went and when finished made sure I was happy with the installation. Simon then talked me through the intricacies of the install and ensured that I had all the information I needed to manage the system (App installed on phone, logged in and working correctly). When I am ready for Stage 3 I will definitely be using Ceiba Renewables.

The team of engineers from Ceiba renewables are professionals. Simon and Mark did excellent job installing the Tesla power wall battery .They explained the whole process before and after installation and everything neatly done. They know their onions. Will recommend. Also starting from placing order Duncan ,Gemma, Romina and Farisa are all amazing .