Ceiba Renewables Ltd

I picked this company from the tesla recommended supplier and installer. My first point of contact was Duncan himself i explained what i was wanting a tesla power wall and add extra 3.2 kW solar to my existing 4kw solar he was very helpful and understanding of what i was wanting he gave me two or three pricing ideas which suited me best explained to me what was involved and in Jan spoke to me a couple of days before to see if it was ok to install system Chris and boys turned up a couple of days and was fitted all working would recommend this company and would like to thank Lucy for her help with the paperwork side

Excellent work and a very professional team. Communication with the company was very straight forward with a lot of expertise and good selections of options. Duncan helps us to arrange the battery delivery and match the system to existing solar panels and inverters. The installation process happened shortly earlier than it was initially anticipated in current circumstances. Ceiba informed us of all the details well in advance. The installation team (Chris) performed all the process tidy and in perfect order. We definitely would recommend Ceiba Renewables for all types of electric and solar solution.

Our Sunpower Panels and Tesla Powerwalls were installed by CEIBA in November last year. The survey work by Duncan was thorough, detailed and professional and his recommendations on the capacity and potential performance have proved to be accurate with Spring solar generation in full sunlight consistently producing up to ninety seven percent of the five point two Kwph max panel rating. Duncan also flagged up a potential problem with our rafters for the fixing of the in-roof system, and we were able to resolve this in time before the installation. CEIBA work as a highly effective team with excellent communication and an agile approach to dealing with any issues. All the required permissions and paperwork were handled timeously by Romina. The roofers worked carefully and considerately when removing our slates and did a great job fitting the in-roof panels. Meanwhile, Romina in the office and Duncan kept in close contact and were available to answer any queries. The electricians Simon and Chris were great. Simon is clearly knowledgeable and very experienced and negotiated the location and connection of the Sunny Boy inverter in the loft and wi-fi set up etc. He also gave excellent advice regarding our EV charger and has responded fully and quickly to all post-installation technical enquiries. We chose CEIBA out of three companies and based on their Which Trusted Trader status. They thoroughly deserve this accolade for the excellent team work and service they provide.

Ceiba fitted a large system of 40 solar panels and a Tesla PowerWall for our bungalow in rural Argyll. Their customer service was excellent and they kept us informed about every stage of the process. The installation was also very smooth with everyone involved knowing what they were doing. Their electrician was particularly knowledgable and helpful. When there was one minor problem with monitoring the system the engineer was there at 8am the next morning to fix it. We have a lot of problems getting people in to do work for us as we are literally in the back of beyond but Ceiba were a notable exception to this. I would thoroughly recommend them to anyone thinking about having solar work done.

I have been really impressed by the level of service from Ceiba Renewables. The installation of a Tesla Battery, is probably the most professional piece of work that I have had done. The installation engineers could not have been more helpful, and provided a full explanation of how the system operates. I have no hesitation in recommending Ceiba Rnewables.

Duncan and the Ceiba Renewable team were professional from the outset. Duncan provided clear information for the sizing rationale and planning permissions and overall process. His support team did a great job of keeping us informed of delivery dates and introduced us to Alastair who completed the groundworks (we have a ground-mounted array) as we couldn't find a suitable local supplier. Duncan quickly responded to identifying alternative panels when it became clear the supply of the original panels could be problematic. Simon and the electrical installation team were very professional and very tidy, checking with us any queries beforehand. We were very confident to leave them to it when we had a family crisis that fell over our installation period, and we were not able to be at the house for most of the time. We are very pleased with our ground array and Tesla Powerwall.

It was a pleasure having this company install panels and a power wall. Everyone with whom we had contact was friendly and helpful and the installation was carried out exactly as promised. I have absolutely no hesitation in recommending them and their work.

We used Ceiba Renewables to design and install our solar panels, Tesla battery and car charger. We received first class service every step of the way, from design and right through the installation and commissioning process. All the staff are knowledgeable, helpful, thoughtful and very competent. The installation process was very professional and thorough and the on-site personnel took great care to ensure they put all equipment exactly where we wanted it. They were also very clean and tidy. They sell the very best quality equipment available and the prices reflect this, but we hold the view that quality is always worth paying for. We would whole-heartedly recommend Ceiba to friends, family, or anyone reading this review.

Ceiba Renewables have just completed the installation of 14 Sunpower Max6 Solar Panels with Enphase and a Zappi EV Charger. Ceiba Renewables is an excellent company to deal with. Duncan carried out the survey, and it was clear from the outset that he is knowledgeable and passionate about his work. The information and communication has been excellent with special mention of Romina and Gemma. Chris and his team of roofers started the installation and this was then completed by Mark the electrician assisted by Andrew. All members of the team worked diligently, efficiently and left no mess behind. Again the communication was excellent from the installation team. All were very polite, friendly and helpful. I am delighted with the outcome and would be happy to recommend this company.

I have used Ceiba renewables twice. They fit 13 solar panels November 2021 and they have just installed a Tesla power wall. On both occasions they proved to be brilliant. The before sales and most importantly for me after sales is excellent. After new technology is fitted I always take a while to adjust. Ceiba renewables are there checking everything is working and helping you navigate the app. They arrive on time, are the cleanest workmen I have ever come across, everyone is polite and helpful including the people onsite and the off site office team. They are highly recommended. After fitting my solar panels I would never have gone with another company. They only fit good products and know how to do it.