Ceiba Renewables Ltd

Ceiba have installed our 5.85kW Solar PV system and Powerwall. The installation experience has been exceptional from start to finish. A friendly and enthusiastic team of professionals has done an excellent job with first class quality of work! For some of the installation cabling they decided on more difficult options requiring more work, to ensure a neater and more aesthetically pleasing finish - that was pretty amazing! After each day our house was left immaculate. The interaction with Ceiba from start to finish has been a pleasure. Duncan gave completely impartial advice on the pros and cons of the different possibilities without ever promoting one over another. The customer service support from Lucy was faultless. Chris and Peter did an excellent job on the roof panels. The electrical and Powerwall installation by Simon and Chris is textbook-neat, and the explanation of the system was detailed and easy to follow. Our experience of Ceiba Renewables is that of an excellent company across the board. They believe in what they do in the renewables industry, and that comes across in their work. A friendly team who individually and collectively take great pride in doing a great job. We 100% recommend them and they deserve every success!

Excellent work and a very professional team. Communication with the company was very straight forward with a lot of expertise and good selections of options. Duncan helps us to arrange the battery delivery and match the system to existing solar panels and inverters. The installation process happened shortly earlier than it was initially anticipated in current circumstances. Ceiba informed us of all the details well in advance. The installation team (Chris) performed all the process tidy and in perfect order. We definitely would recommend Ceiba Renewables for all types of electric and solar solution.

Simon & Chris completed our installation today and I couldn't be happier. The installation is neat, tidy and everything cleaned away behind them and I received a thorough handover and demonstration of the system before they left site. All work was completed ahead of schedule & I would highly recommend Ceiba Renewables Ltd to anyone thinking of a similar installation.

Duncan was excellent in going through the design options for the Solar PV array and power wall, comms were great from the office as we got towards the installation date, and the installation team did an excellent job. Can't think of how they could have done any better - solid 5/5

Our Sunpower Panels and Tesla Powerwalls were installed by CEIBA in November last year. The survey work by Duncan was thorough, detailed and professional and his recommendations on the capacity and potential performance have proved to be accurate with Spring solar generation in full sunlight consistently producing up to ninety seven percent of the five point two Kwph max panel rating. Duncan also flagged up a potential problem with our rafters for the fixing of the in-roof system, and we were able to resolve this in time before the installation. CEIBA work as a highly effective team with excellent communication and an agile approach to dealing with any issues. All the required permissions and paperwork were handled timeously by Romina. The roofers worked carefully and considerately when removing our slates and did a great job fitting the in-roof panels. Meanwhile, Romina in the office and Duncan kept in close contact and were available to answer any queries. The electricians Simon and Chris were great. Simon is clearly knowledgeable and very experienced and negotiated the location and connection of the Sunny Boy inverter in the loft and wi-fi set up etc. He also gave excellent advice regarding our EV charger and has responded fully and quickly to all post-installation technical enquiries. We chose CEIBA out of three companies and based on their Which Trusted Trader status. They thoroughly deserve this accolade for the excellent team work and service they provide.

Excellent customer service from the team a Ceiba Renewables from start to finish. Throughout the entire process from the presales stage, collaborating and iterating on the requirements/design/quoting stage, to getting the pre and post commissioning process the team at Ceiba Renewables have been amazing and a joy to work with. They managed my expectations regularly with updates on the supply chain issues and high demand with realistic and accurate forecasts. Once the elements of the system arrived on schedule, the installation itself over the course of 3 days went really well. The team were amazing very knowledgeable and engaging. A standout part of the installation is they involved me on every small detail from the positioning of the components on the day applying rational to our decisions (in terms of any future expandability) and they were engaging with my questions as I built up my knowledge about the installation. Not every company or professional does this, but I am glad they did. Another important factor was as a team between the roofers and the electricians they worked well as a unit and delivered very neat work. Everything was completed ahead of schedule. Ceiba Renewables pride themselves on using quality products and the deliver a quality service and I can honestly say the team have lived up to their mission statement thus I have no hesitation to give them future business and would recommendation them to anyone looking for a quality installation.

Ceiba fitted a large system of 40 solar panels and a Tesla PowerWall for our bungalow in rural Argyll. Their customer service was excellent and they kept us informed about every stage of the process. The installation was also very smooth with everyone involved knowing what they were doing. Their electrician was particularly knowledgable and helpful. When there was one minor problem with monitoring the system the engineer was there at 8am the next morning to fix it. We have a lot of problems getting people in to do work for us as we are literally in the back of beyond but Ceiba were a notable exception to this. I would thoroughly recommend them to anyone thinking about having solar work done.

Ceiba lived up to their excellent reputation from start to finish. Duncan is an expert in the field and provided great advice at the planning stage. Supplier delays meant a long wait for the installation, but Ceiba were completely honest and open about the issues which was much appreciated. I have heard many stories of companies squeezing customers by increasing the cost, but Ceiba honoured their original quote despite rising costs. Trying to install solar panels in winter on our island location gave Project Manager Romina endless headaches with cancelled ferries, fully booked hotels and so on, but she worked tirelessly to keep everything on track. The roofing team did an excellent job in horrible weather, rather them than me! When the Tesla Powerwall and the other equipment finally arrived Simon & Andrew did a superb job, working round all the challenges, fuelled only by tea and scones. They were very tidy and took time to make sure we had all the relevant apps set up and knew how to work everything. Overall it has been an absolute pleasure dealing with everyone at Ceiba, the system we have has exceeded our expectations in terms of power generated. I can see why they have won numerous awards, I have recommended them to several friends and will continue to do so

It was a pleasure having this company install panels and a power wall. Everyone with whom we had contact was friendly and helpful and the installation was carried out exactly as promised. I have absolutely no hesitation in recommending them and their work.

We had our solar panel and battery installed by Ceiba Renewables last week. From initial phone consultation to final commissioning of the system, we had received excellent service. Romina, Farisa & Gemma kept us up to date about the process, admin and installation date, Duncan was very knowledgeable and provided us with plenty of information. Simon and his team were very professionals and were extremely efficient in getting the whole system installed. We will recommend Ceiba Renewables to our friends and family.