Ceiba Renewables Ltd

Reliable, dependable, trustworthy - A job well done from start to finish. My thanks to the whole team, both Simon & Chris at installation, Romina for organising and Duncan for fielding my questions and support.

If you're thinking of installing solar pv and/or a Powerwall you cannot do better than this highly professional company. Many thanks to Duncan, Romina and Farisa in the office for always providing friendly, accessible support and advice, to Chris and Peter from Eco Solutions who worked quickly and efficiently to install 10 stunningly beautiful Sunpower Solar pv Panels on my front porch roof, and most of all to Simon and Chris who worked so hard to install the Powerwall and link all the components up so they co-ordinate perfectly to provide the most efficient - and easy to use - system for generating solar-powered energy here. All components are top notch and have been carefully selected and thoughtfully designed to work together in an integrated intelligent package, all of which is explained and demonstrated clearly (and with great patience!) to a technophobe like me. The challenging logistics of installing on a small Scottish island in an old chaotically-wired farmhouse did not deter them: they remained cheerful, positive and consummately professional throughout, leaving me with a cleaner, tidier and more logically- and safely-wired house than i had before. The system is simple to use and saving me money already. Many, many thanks to the whole team, I cant recommend you all highly enough.

From initial enquiry through to completion Duncan and his team provided a first class and efficient service. All work was carried out nearly, on time and to Budget. Every member of staff from the guys on site to the back office team created a really positive experience of Working with Ceiba Renewables. As such I would have no hesitation in recommending them to anyone thinking of installing solar panels and a Tesla Powerwall.

Communication was excellent from day one with regular updates. They were open and honest and managed expectations re install dates. Simon discussed all aspects of the install and even saved money from the original quote by suggesting i could switch to the standard Enphase gateway as the energy monitoring would be done by the Tesla gateway once the powerwall was installed. He also sorted out my untidy and potentially dangerous EV charger install. That's proper service and not someone there just doing a job but taking pride in their work and a genuine interest in their customer. A few weeks after install, a couple of panels failed due to a firmware issue with the built in microinverters (sunpower maxeon panels with enphase microinverters). This was resolved without issue and replacements were ordered and installed quickly. I initially contacted a few providers for quotes and while, on paper, Ceiba may not have been the cheapest, it is important to look at exactly what you are getting for your money and compare like for like. Not all panels and batteries are equal and so I was very happy with the overall cost of my system particularly factoring in the service received and the peace of mind afforded by the lengthy warranties. Every member of the team was friendly and professional. From the sales consultant/planner, admin team, scaffolders and electricians. I was delighted with every apsect and would have no hesitation recommending Ceiba to anyone.

Having researched what solar panels I wanted I found Ceiba Renewables who covered my area and came highly recommended. The demand for them was high but they managed my expectations of the timing of service delivery from the outset. The panels were installed before the power wall due to supply difficulties. They did an excellent job with no wiring down external walls, crawling about in the loft to make a very neat job. They also upgraded the safety of my electricity supply. The power wall has just been installed and all the account set-up for the app is done by Ceiba so that has simplified everything for me. Another neat job. With both installations, I got a good briefing on what had been done, how to operate the electrics associated with it safely and how to manage it via the app. They have been most helpful with advice and documentation and the crucial thing is that the price quoted is the price charged.

Ceiba lived up to their excellent reputation from start to finish. Duncan is an expert in the field and provided great advice at the planning stage. Supplier delays meant a long wait for the installation, but Ceiba were completely honest and open about the issues which was much appreciated. I have heard many stories of companies squeezing customers by increasing the cost, but Ceiba honoured their original quote despite rising costs. Trying to install solar panels in winter on our island location gave Project Manager Romina endless headaches with cancelled ferries, fully booked hotels and so on, but she worked tirelessly to keep everything on track. The roofing team did an excellent job in horrible weather, rather them than me! When the Tesla Powerwall and the other equipment finally arrived Simon & Andrew did a superb job, working round all the challenges, fuelled only by tea and scones. They were very tidy and took time to make sure we had all the relevant apps set up and knew how to work everything. Overall it has been an absolute pleasure dealing with everyone at Ceiba, the system we have has exceeded our expectations in terms of power generated. I can see why they have won numerous awards, I have recommended them to several friends and will continue to do so

What a brilliant experience from start to finish. East step was explained to us throughout the process from planning to installation. Very neat work and no mess to clear up. Very knowledgeable about the Powerwall. App shown to us and explained how to use. Would certainly recommend this company.

This is the second installation that Ceiba has undertaken for us. They added a second Tesla Powerwall to our Solar/battery setup. We were impressed with the first installation and more than happy with the service this time. Communication and after sales service is excellent and the both installations went ahead as planned on the dates promised. Highly recommended.

All you could ask for in a contractor. Work carried out on the date specified, in the time specified and for the price specified. All work completed to a very high standard and the whole team were professional and courteous throughout. Would definitely recommend, and would definitely employ again.