Endorsed by Which?

Ceiba Renewables Ltd

5.0

112 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Glasgow, Ceiba Renewables is an award winning business that operates across Scotland.

We specialise in Solar PV and Battery Storage technologies that are geared towards lowering energy bills. We have a further emphasis on using only quality components that are designed to last.

We are an MCS-accredited installer through the NICEIC and are signed up to the Renewable Energy Consumer Code (RECC).

Our Services

- Solar panels
- Solar Panel Maintenance
- Electricians
- Electrical installations

More Services

- Energy Plan
- Solar PV
- Battery Storage
- MCS

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
  • Plumbers

  • More Services

    • energy plan
    • solar pv voltage optimization
    • battery storage
    • mcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
112 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First class service
Customer Service
Quality
Value
We are glad we chose Ceiba to install our Tesla Powerwall. Everything was explained to us at each stage of the process. The installation was trouble free and Chris and Simon were a pleasure to deal with. They were also very clean tidy, I’d be happy to recommend Ceiba.
J McT in South Ayrshire Posted on 04/10/2021 , work completed 04/10/2021
Professional, Top Quality Work
Customer Service
Quality
Value
I’m very impressed with Ceiba Renewables as a company. I spent a long time researching solar panels and storage batteries. I had originally contacted another company based in Edinburgh to discuss a solar installation and I was very disappointed with their design. I then contacted Ceiba Renewables and it was like a breath of fresh air. The Designer at Ceiba took the time to listen to my requirements and arranged a site survey. The solar panels and battery recommended were completely aligned with my expectations. I wanted quality, high efficiency panels with an excellent warranty, and the same level of quality and warranty with the battery storage system. I was very impressed with the micro-inverters and related gateway that were suggested in the design, too. I am also very pleased with the delivery of the system. The quality of workmanship and the attention to detail is wonderful to behold. I have quite high expectations for quality workmanship and I’m pleased to say that my expectations were exceeded. That is a rare occurrence for me to say that! Everyone in the Ceiba Team is easy to work with. The project management was excellent and I just received the handover documentation, which was comprehensive. Ceiba Renewables is a top notch, quality focused outfit. I recommend them without hesitation.
Customer in West Lothian Posted on 09/06/2022 , work completed 08/06/2022
The trader replied (on 15/06/2022)
Thank you very much for the amazing review! We are glad that both the system and our team have met your expectations. We hope you can continue to enjoy benefits of your system and get the most of the clean energy produced.
Excellent service from start to finish.
Customer Service
Quality
Value
From initial engagement through to installation of the system Ceiba Renewables provided an excellent service, always responsive, clear communication and the installation team were first class. Quality products and quality people, we have no hesitation recommending their services.
Customer in Perth and Kinross Posted on 22/06/2022 , work completed 15/06/2022
The trader replied (on 07/07/2022)
It is excellent to hear that your journey with us have been enjoyable! We are grateful for the amazing review and we hope you continuously have a great experience with your system.
Tesla powerwall installation
Customer Service
Quality
Value
What a brilliant experience from start to finish. East step was explained to us throughout the process from planning to installation. Very neat work and no mess to clear up. Very knowledgeable about the Powerwall. App shown to us and explained how to use. Would certainly recommend this company.
Carol in East Lothian Council Posted on 09/03/2023 , work completed 09/03/2023
Professional from the beginning to the end
Customer Service
Quality
Value
The team of engineers from Ceiba renewables are professionals. Simon and Mark did excellent job installing the Tesla power wall battery .They explained the whole process before and after installation and everything neatly done. They know their onions. Will recommend. Also starting from placing order Duncan ,Gemma, Romina and Farisa are all amazing .
Customer in Aberdeen City Posted on 04/04/2023 , work completed 03/04/2023
Tesla Powerwall Installation
Customer Service
Quality
Value
Stage 2 of Solar PV system, and it was time for the battery installation. Having used Ceiba for the Solar panel installation I was more than happy to have them return to install the battery. Their Project Manager, Romina, contacted me about a week beforehand just to reconfirm that the date and time still suited me and to give me an expected time of arrival for the team. And as per the confirmation, the team, Simon, turned up as agreed. Prior to starting they chatted through what their plan was for the installation, explained that there would be a short power outage when they came to connect everything together and would give me plenty notice. Sometimes its just these little things that can make all the difference. The installation went smoothly and at each stage of the install Simon cleaned up as he went and when finished made sure I was happy with the installation. Simon then talked me through the intricacies of the install and ensured that I had all the information I needed to manage the system (App installed on phone, logged in and working correctly). When I am ready for Stage 3 I will definitely be using Ceiba Renewables.
Customer in Edinburgh Posted on 25/03/2023 , work completed 03/03/2023
Professional Service
Customer Service
Quality
Value
We hadn't heard of Ceiba before considering Solar and battery storage. However, Duncan proved to be highly knowledgeable in all of the technical aspects of the product, much moreso than other 'sales' people from other companies. The panels, microinverters and Tesla battery supplied by Ceiba are of higher quality and spec. than other companies which obviously make the price more expensive but we believe you get what you pay for. The installation process was fully explained to us by Duncan and we accepted that the battery installation would be delayed due to supply and demand issues with Tesla. Communication was excellent via Romina regarding the actual installation dates and we are delighted with the operation, performance and aesthetics of the panels on our roof.
Customer in Fife Posted on 30/03/2023 , work completed 09/01/2023
Excellent from Enquiry to Post-Install
Customer Service
Quality
Value
Some years ago I moved into a house with an existing solar array and recently chose to add a battery to the setup. After looking around and making a lot of enquiries I found Ceiba, and I'm so glad I did. From the time of my first enquiry to the weeks following the installation of my Tesla Powerwall Ceiba have been nothing but excellent. The office team are often the unsung heroes of a good service company and that's very much the case with Ceiba. Add to this the expertise, courtesy and efficiency of the engineering team and it makes for an outstanding company. Ceiba had a number of online information / Q&A sessions which were really helpful, and I also had two video calls with their team prior to the install. I'm in Fort William so that made like easier all round. The install itself proved to be more tricky than first thought because of the difficulty of finding a suitable place for the earth-rod, but they persevered and found a spot, though it meant more work for them and a lot of digging up of the garden. It's to their great credit that they filled and covered the required channel such that there's no evidence of it at all. All in all, it was one of the best experiences with a trade that I've ever had. I've had two follow ups from them as well, which was much appreciated. If you have any doubts about Ceiba - just go ahead and book them in!
Customer in Highland Council Posted on 05/03/2024 , work completed 23/02/2024
Another excellent Ceiba installation
Customer Service
Quality
Value
The Ceiba team installed my Tesla Powerwall having installed solar panels in February 2022 and as ever the service was excellent. The preparation from the office team in advance was detailed and very clear. The onsite team were friendly, polite and very tidy. Simon also sorted out some issues on my consumer board, a result of a rogue electrician not doing his job properly (which he also did the first time he visited!). The advice on setup was excellent as always and I would highly recommend the Ceiba team for high quality, technically excellent service.
Customer in Angus Council Posted on 19/11/2023 , work completed 13/09/2023
Highly professional team
Customer Service
Quality
Value
Ceiba installed 30 solar panels, two Tesla Powerwalls, and a Zappi charger together with all the ancillary equipment, for us at a remote location in Argyll. Notwithstanding some pretty challenging weather, travel and site conditions, everything was done in a thoroughly professional and tidy manner. The team were well prepared and went the extra mile to ensure the job was completed on time and within budget. Communications with Ceiba have been prompt and helpful both pre- and post- install.
Customer in Argyll and Bute Council Posted on 15/01/2024 , work completed 07/12/2023