Ceiba Renewables Ltd

We had excellent support from Duncan and Romina as the project developed and from Simon and Chris who did the installation. The whole process was carried out in a very efficient and timely way. As well as being impressed by the quality of work, we also received excellent advice on how best to use the system from very knowledgeable and engaged practitioners.

I have just had Ceiba install 14 SunPower PV panels (5.25kW) along with a Tesla PowerWall 2. The panels were physically installed on two aspects of the roof in one day and then a few days later Chris & Simon came to do all the wiring and PowerWall installation over 2 more days - all as planned. All work was done to a very high standard with excellent communication throughout. Both site teams (and the office team) were friendly, professional and helpful throughout the process - can't recommend them enough. Thanks.

I found Ceiba Renewals an excellent company to deal with from start to finish. My first approach was very informative, they took the time to fully explain the advantages of the system. As I was building a new house, my completion timescale was somewhat erratic given the pressures of both Brexit and Covid on building times. At all stages, they accommodated my changing schedule. All the staff I dealt with provided excellent, helpful service. Overall I found then a very professional company both in efficiency and customer care and would have no hesitation in recommending them to any prospective customer.

Very efficient handling of my problem at all points of contact. Repair carried out at time stated and competed satisfactorily.

Excellent work from these guys. Worked late into the evening to get the work completed on time. They were so good at explaining the setup, worked well and were very helpful to other tradesmen on site. Very very neat installation. They kept disruption to a minimum and explained the process at each stage. Very knowledgeable and clearly love doing a great job and making the customer happy.

Ceiba previously installed solar panels for our small business and more recently installed two tesla power walls. The whole team (Duncan, Farisa, Romina, Simon and Chris) have been a pleasure to work with - keeping in touch, explaining things clearly, and carrying out the work as scheduled. The team were helpful in accommodating grant/loan funding timescales and requirements. When our solar panel array was damaged by lightning, Duncan helped us get the system repaired and provided supporting information to enable a successful insurance claim. It is refreshing to work with people who are led by sound ethics, enthusiastic, clearly enjoy their work and support one another. We look forward to working with Ceiba again in the future.

From initial engagement through to installation of the system Ceiba Renewables provided an excellent service, always responsive, clear communication and the installation team were first class. Quality products and quality people, we have no hesitation recommending their services.

We hadn't heard of Ceiba before considering Solar and battery storage. However, Duncan proved to be highly knowledgeable in all of the technical aspects of the product, much moreso than other 'sales' people from other companies. The panels, microinverters and Tesla battery supplied by Ceiba are of higher quality and spec. than other companies which obviously make the price more expensive but we believe you get what you pay for. The installation process was fully explained to us by Duncan and we accepted that the battery installation would be delayed due to supply and demand issues with Tesla. Communication was excellent via Romina regarding the actual installation dates and we are delighted with the operation, performance and aesthetics of the panels on our roof.

We had our solar panel and battery installed by Ceiba Renewables last week. From initial phone consultation to final commissioning of the system, we had received excellent service. Romina, Farisa & Gemma kept us up to date about the process, admin and installation date, Duncan was very knowledgeable and provided us with plenty of information. Simon and his team were very professionals and were extremely efficient in getting the whole system installed. We will recommend Ceiba Renewables to our friends and family.

What a joy it has been to work with Ceiba. My project started in August 2022 when the cost and time scale was outlined. 11 panels and a Tesla battery. the final installation included a Zappi, Eddi and I opted for the panels to be integrated into the roof. all costs quoted were firm and there was no change to the costs. Although the installation wasn't scheduled until February 2023 we had to run all the internal wires in December 2022 prior to roof insulation. There was absolutely no issue with Ceiba working to our programme and on 8th December a 2 man team arrived on site. my first impression of the 2 engineers was very good. friendly, efficient, professional and thorough. Nothing was a problem. In February the roofers and engineers started and over a period of 3 days the panels were installed and connected up. All 4 men working well together. It was a joy to have them around the house. In April the system was commissioned over 2 days. This date was determined by me as I had to wait for the house internet installation. The 2 installation engineers were professional and once again nice to have around the house. I would like to single out Chris, who led the roof team and on the installation and commissioning team Casper, Andy, Simon and Mark. All very professional, thorough and efficient men. It was a pleasure to have them on site. finally, I have not forgotten about the office. a big thanks to Romina, Farisa and Gemma, who managed the project excellently.