Great work
Lee came and fitted our new upgrade model of the Monarch Water Scaleout Advance system. Very friendly, efficient and superb job done. Highly recommend.
Customer in Swindon
Posted on 28/11/2024
, work completed 26/11/2024
Recommended
Replacing towel rail
Centra Heat employees are always extremely polite and competent. In this case Finn did an excellent job
Customer in Wiltshire
Posted on 31/10/2024
, work completed 30/10/2024
Recommended
Fast, efficient service
This very personable young man fixed an overflowing wc speedily and effectively. He came to me on the same afternoon that I had reported the leak. The room was left clean and tidy and the price seems right. I will certainly use this firm again and recommend them to others.
Customer in Wiltshire
Posted on 01/08/2024
, work completed 31/07/2024
Recommended
Quick repair
Came out quickly to find out cause of leaking boiler, then again few days later to repair. Were sent wrong part by supplier but quickly resolved. Thank you 😊
Customer in Swindon
Posted on 23/07/2024
, work completed 17/07/2024
Recommended
Highly Recommended
We recently had a new boiler fitted (and moved) by Centraheat and we have been very pleased with the customer service and work right from the initial assessment & quote to completion. The quality of work, attitude and work ethic from Bret, Finn & George who all carried out the work was first class. We would not hesitate to recommend them or use again. Many thanks.
Customer in Swindon
Posted on 30/04/2024
, work completed 17/04/2024
Recommended
Replumbing and bathroom refurbishment
We used this firm to reconfigure our hot water cylinder and the associated heating and hot water pipes. This was, in part, getting ready for a full bathroom refurbishment and new shower cubicle, all of which they completed too. From the outset, Lee and his team, including his sub contractor builder and electrician, were considerate, helpful and full of good advice. When the work was underway they tidied up every night, and ensured all was well. The work was carried out carefully and to a very high standard. We have nothing but praise for them and their work. We would happily use them again, or recommend to any other customer.
Customer in Wiltshire
Posted on 08/03/2024
, work completed 26/02/2024
Recommended
Replacement gas boiler
I needed to replace a 45 year old gas boiler in the cellar of our home which supplies hot water and central heating. The requirement was to use the existing chimney as an exhaust flue. I spoke to many companies who variously gave me wrong information, e.g. manufacturers no longer produce free standing gas boilers, a flue liner up and existing chimney needs inspection points every 2 metres; utter tripe and it was obvious that those companies were interested only in installing a combi boiler which was not a practical solution. Lee from Centraheat took the requirement away and came back with a bespoke solution that ticked all of my boxes. The installation work was undertaken extremely professionally and completed with minimum fuss and mimimum disruption to the household. I am very pleased with the result and woud not hesitate in recommending them as they arrive when they say they will and are very approachable.
Customer in Wiltshire
Posted on 14/02/2024
, work completed 31/01/2024
Recommended
Fast and very helpful response
Centraheat's staff were extremely courteous and professional when I enquired about a hot water cylinder installation. The office staff and the engineers were quick to respond, prompt and professional. I would definitely use their services in the future and would not hesitate to recommend them to others.
Customer in Highland Council
Posted on 21/12/2023
(Reviewer did not use service)
Recommended
Replumbing and bathroom refurbishment
Lee was extremely helpful and courteous when coming to estimate for the job. We were confident it would be done well. We were not disappointed, Brett did a fantastic job on relocating our hot water tank, the pipes to the bathroom, and upgrading our heating system. This was essential for the upcoming bathroom refit, which Centraheat will do too. We have every confidence that this too will be a really good job. We have no hesitation in recommending Centraheat and their team.
Customer in Wiltshire
Posted on 07/12/2023
, work completed 30/11/2023
Recommended
Excellent Service
Booking was a breeze and on the day Lee and his apprentice worked solidly for 8 hours to service and repair the boiler, fix jammed motors for heating and hot water and do a complete power flush of the system. Throughout the day it was service with a smile.
Customer in Berkshire
Posted on 23/11/2023
, work completed 21/11/2023
Recommended
Reliable
I used Centraheat to install the boiler a few years ago and was sufficiently pleased with their work that I have used them since to service the boiler, which is what they did on this visit. Arrived at the agreed time, did the work and left the place clean and tidy. I will use them again, and am happy to recommend them.
Martin in Wiltshire
Posted on 20/06/2023
, work completed 16/06/2023
Recommended
Pressurised heating system installation
This work was scheduled to take 4 days and was completed on time, without any complications. The installation team were friendly and courteous, on time, enthusiastic, good communicators and absolutely competent. We are delighted with the quality of the work undertaken. The two man team proved to be great ambassadors to the company and they gained our implicit trust. In summary great job, well done. We would recommend Centraheat without reservation.
Nigel in Swindon
Posted on 21/04/2023
, work completed 20/04/2023
Recommended
Great service
Great service from the team at CentraHeat. The work on installing a new toilet was efficient and the engineer who came was knowledgeable and ensured everything was working well before he left. Would definitely use them again and have no hesitation in recommending them.
Customer in Swindon
Posted on 13/04/2023
, work completed 06/04/2023
Recommended
Boiler
I have used this company before and found them very helpful and professional. Lee is very understanding and very accommodating. One of his team, Rob was always on time and if a delay would always inform you. I would have no hesitation in recommending them. Wish them continued success.
Customer in Swindon
Posted on 14/02/2022
, work completed 25/01/2022
Recommended
Usual great service.
Rob was on time, as always, and completed a boiler service. He advised on parts that needed to be monitored and replaced during the next annual service. CentraHeat engineers are efficient and friendly and the ladies in the office are always available for admin and for backup advice. Highly recommended.
Customer in Wiltshire
Posted on 08/02/2022
, work completed 03/02/2022
Recommended
Easy to book. Turn up when they say
As ever great service from the back office to the engineers carrying out the service. Always willing to offer advice when asked for and never to try and sell you things you don't need. Have used for the last ten years following a recommendation from a work colleague, will continue to do so.
Customer in Wiltshire
Posted on 11/01/2022
, work completed 05/01/2022
Recommended
Oil Boiler service
Lee as always very professional, first time he has serviced my oil boiler, as we have only just moved into a bungalow, he explained the procedure as he proceeded with the work, I have been using CentraHeat for a number of years and will continue to do so, he also recommended an electrician to convert my heating and water system to Hive, excellent job all round
Customer in Wiltshire
Posted on 27/10/2021
, work completed 21/10/2021
Recommended
Complete refit of bathroom into a wetroom
It's all been said before but worth saying again: friendly, efficient, professional. Our job proved a little exasperating for all concerned with the floor being a tad troublesome but they stuck with it and we now have a fully accessible wetroom which looks brilliant. As per other reviews, Robs attention to detail when covering up all the hard work done by Brett, George, the contractors for the plastering and electrics and Lee himself on occasions, was first class. We always use Centraheat now that John Flannagan has pretty much retired - nice to be able to continue with the same family!
Customer in Swindon
Posted on 22/09/2021
, work completed 17/09/2021
Recommended
Efficient and friendly
I have been using Centra Heat for over three years. I have always found their staff to be very knowledgeable and friendly. Always polite and cheerful. The team in the office are also very friendly too! Excellent standard and any work which is undertaken is always explained to me.
Customer in Swindon
Posted on 16/09/2021
, work completed 31/08/2021
Recommended
Excellent Customer Service
I have just had my boiler serviced. The engineer (Rob) arrived within the time booked. He explained what he was going to do and just got on with it. On completion, he detailed what he had done and the condition of the boiler. Excellent job!
Mark in Swindon
Posted on 11/09/2021
, work completed 08/09/2021
Recommended
Bathroom make over
I cannot recommend Lee and the team enough, especially Rob who does a fantastic job, attention to detail, workmanship, tidying up and clearing away leaving it spotless. We would not use anyone else!
Helen in Wiltshire
Posted on 06/09/2021
, work completed 26/08/2021
Recommended
Excellent service
Excellent service, prompt efficient and friendly. Can't do enough to help with all required needs. Would have every confidence in recommending this company.
Betty in Swindon
Posted on 21/07/2021
, work completed 12/07/2021
Recommended
Efficient and professional
Boiler breakdown was quickly diagnosed and the part was ordered and fitted the following day. Very happy
Customer in Wiltshire
Posted on 02/03/2021
, work completed 01/03/2021
Recommended
Reliable!
I got so exasperated with unreliable, unresponsive plumbers that I wondered if a reliable plumber actually existed. They do, in the form of Centraheat. Always easy to contact and set up an appointment which, importantly, they meticulously keep. I won’t use any other company now.
Customer in Swindon
Posted on 22/02/2021
, work completed 15/02/2021
Recommended
Boiler, fire service and plumbing
A big thanks to Lee and the team. We have used CentraHeat for various plumbing jobs over the years and they have not let us down. The plumbing/heating engineers and the office staff are always polite, professional and cheerful and they do their very best to accommodate us on appointments. They always adhere to safety regulations and guidelines and we are pleased to recommend them.
Customer in Wiltshire
Posted on 14/12/2020
, work completed 08/12/2020
Recommended
Goes further than the extra mile - highly recommended
We recently had our central heating system upgraded from a ‘Y’ plan to an ‘S’ plan design – not a trivial undertaking. The quality of the plumbing work and the level service provided by Centraheat particularly by Lee, Rob and Joe was quite simply outstanding. This is a company that goes further than the extra mile to ensure that their customers get value for money.
Customer in Swindon
Posted on 29/02/2020
, work completed 26/02/2020
Recommended
Efficient, courteous service.
I booked our annual boiler service through Centraheat. Rob the engineer was punctual, courteous and professional. He explained everything that he was doing and was more than happy to answer any questions.
Customer in Swindon
Posted on 03/02/2020
, work completed 03/02/2020
Recommended
Excellent service throughout - Highy recommended
Lee and his colleagues recently worked with me to completely renovate my outdated bathroom, ripping out everything that was there and installing a modern shower, new sanitary ware, bespoke shelving etc instead. I am thoroughly delighted with the result. Rob, who carried out all the main works, was professional, knowledgeable and efficient, sharing his experience with me when decisions needed to be taken. The standard and quality of workmanship was exemplary throughout, each stage of the installation was fully explained, and everything was left clean and tidy overnight. The water/electrics were only switched off for very short periods so there was almost no disruption. Lee brought in other tradesmen (plasterer, electrician etc) as necessary without my having to worry about project managing the job. These other trades provided an equally excellent service. In all, I found all the CentraHeat staff I had dealings with reliable and trustworthy, and always polite and friendly, from Lee himself, his heating engineers and the friendly office staff who were always happy to help promptly with any issues. I have no hesitation in thoroughly recommending this firm. I will certainly use the company again (I'm a very picky customer - this may not be music to Lee's ears!), and have already passed their details to friends and family.
Customer in Swindon
Posted on 09/08/2019
, work completed 26/07/2019
Recommended
Super
Excellent service. Polite, prompt and respectful. Would recommend. Rob was very helpful explaining what needed doing to repair a DIY gone wrong.
Customer in Swindon
Posted on 16/05/2019
, work completed 15/05/2019
Recommended
New oil boiler installation and a number of radiators replaced
Lee and his team have helped us out with a few general plumbing issues over the last few months, with great service and expertise on every occasion. When it came to getting the boiler replaced it was a no-brainer to go back to Centraheat! Everything was done quickly and efficiently, with minimal disruption. Highly recommended!
Customer in Wiltshire
Posted on 13/03/2019
, work completed 21/02/2019
Recommended
An excellent experience
I am delighted to recommend Centraheat to others after a combination of an oil boiler service and a the resolution of a tricky problem with underfloor heating - something others have failed to resolve. Lee and his colleagues, both in the quality of the plumbing work and the support from my conversations with the office, provided confidence with the organisation of the work and follow up. All very good indeed and at a reasonable price.
Customer in Wiltshire
Posted on 04/02/2019
, work completed 23/01/2019
Recommended
Trustworthy, reliable and great workmanship
I have been a loyal customer for many years now. They perform my annual boiler service, have fitted a new Hive system and most recently solved an overflow issue for me. There engineers are polite, with great Workmanship and all at a cost that I would consider inline with maker rate. Most of all they are reliable and trustworthy. I highly recommend using CentraHeat.
JimN73
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
New Boiler Fitted and other issues fixed quickly and efficiently
The main reason I chose CentraHeat Ltd to fit my new boiler and flush out the heating system, was out a sense of loyalty. They were the only company or plumber to return my calls and react quickly to my issues with my old boiler this winter, including coming out at 9:30pm on a weekend to fix the old boiler when my grandchildren were staying and the the time. Rob was the engineer who fitted my new boiler over the 3 day period in April. He was polite and his workmanship was excellent creating little or no mess. He fully explained what he was doing each day and the water to the house was only ever switched off for a very short time, meaning we weren't really inconvenienced at all by the necessary work. Lee and his team of heating engineers and his friendly office staff have always been there when I've needed them. I highly recommend this company.
Mr Ralph
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Great Service
I have used CentraHeat for a number of years as the team are trustworthy, reliable and work to high standards. The office team offer great customer service with their polite and friendly manner. They are quick to respond and will always give you an honest opinion. I would 100% recommend this company to everyone I know.
Tracey
Posted on 10/04/2018
, work completed 10/04/2018
Recommended
Excellent and reliable plumbing work
Having already used Lee and his team for replacing a power shower I had no qualms in asking them to replumb and relocate a sink, replace a number of radiators and correct a faulty heating layout. All work was carried out as promised to a high standard by Jack who worked diligently and in a friendly manner leaving the area clean and tidy and keeping us fully informed throughout. Liaison with customer services was also excellent and we will definitely use again and recommend to family and friends.
Pettit
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Plumbing hitlist
Had a number of jobs to be done and all were completed same day to my satisfaction by James and Aiden. James was very personable and professional explaining what would be done and offering alternatives where appropriate. It is important to me that a service provider does what they say they will do and Centraheat did exactly that. I would recommend them to friends.
dino62
Posted on 22/08/2017
, work completed 22/08/2017
Recommended
Excellent company
We contacted CentraHeat to inspect a property we are looking to purchase. The team their are very friendly, very knowledgeable and completely trustworthy. They provided us with a comprehensive report and guidance on points to consider with the property/gas/boiler. I recommend the team there very highly and will certainly use their services again.
Karl Paul
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Top Quality Service
Work was required, at short notice, in both Bathroom and a replacement combi Boiler. The Company promptly dealt with the enquiry process via the very helpful Customer Service team. Provided a competitive quote and completed the work promptly, in a polite manner and left the property clean and tidy. I would highly recommend the Company and will certainly use their qualified personnel in the future.
Peatmoor Owner
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Bathroom, cloakroom and radiators
A huge thank you to Lee and all the team at CentraHeat. In the last eighteen months we have had a new bathroom suite and cloakroom installed and a water softener which we highly recommend. The team are polite, friendly and work to high standard. We would also like to give a huge thank you to the lovely ladies in the office for answering our phones calls and emails promptly and with such politeness and friendliness. Would recommend CentraHeat 100% for all plumbing and heating services. Once again many thanks to Lee and the team. Mrs C. Swindon
George1
Posted on 16/02/2017
, work completed 16/02/2017
Recommended
Efficient, thorough and friendly
Keith carried out a thorough service on our 14yr old Glow Worm boiler giving us confidence it was safe and working correctly. He exceeded the WHICH guidelines for servicing and even vacuumed out the unit. He was approachable and knowledgeable. We will use Centraheat Ltd again.
Andy K
Posted on 03/10/2016
, work completed 03/10/2016
Recommended
Bathroom Fitted
They were outstanding!! I used Centraheat to have a bathroom fitted. Lee came out and gave some excellent advice, it was so simple. Throughout the fit, the office staff were brilliant with all queries. Rob the fitter was a hard worker, he never stopped working. His work was Tip Top.
Pauline, Wiltshire
Posted on 13/06/2016
, work completed 13/06/2016
Recommended
1st Class Service
I always use Centraheat to service my boiler. Very efficient, tidy and clean. Highly recommended.
Mike Ferne
Posted on 20/05/2016
, work completed 20/05/2016
Recommended
Reliable and good work
Centraheat fitted a new boiler and updated the plumbing and control valves. Worked quickly and professionally doing a nice neat job. They were more than happy discussing the options for various issues that arose. Customer satisfaction really was important for them. They will be my first choice for future work.
Martin - Wootton Bassett
Posted on 15/03/2016
, work completed 15/03/2016
Recommended
Hard workers and nice people
Lee fitted a bathroom for us and also maintains our central heating system. Very clean and all employed are hard workers and nice people.
Anne, Swindon
Posted on 10/07/2015
, work completed 10/07/2015
Recommended
Repaired leaking radiator and installed gas hob
Absolutely brilliant - emergency - called on Fri , got someone out on Saturday - worker was v professional, kept you informed
Katie, Swindon
Posted on 01/07/2015
, work completed 01/07/2015
Recommended
Recommended
An excellent service - used for repairs on a boiler and regular servicing.
Which? Trusted Traders Consumer
Posted on 04/02/2014
, work completed 04/02/2014
Recommended