I cannot recommend Shaun from Channel Healthcare highly enough. As someone with a spinal cord injury, finding the right seating solution is not just about comfort it's about daily function, posture, and quality of life. Shaun provided an exceptional bespoke service tailored to my specific needs. He came out to my home for a detailed assessment, took the time to understand the complexities of my condition, and was incredibly knowledgeable and reassuring throughout. Communication was effortless, he was responsive, clear, and genuinely cared about getting things right. The final product exceeded expectations. The chair fits perfectly, supports me exactly where I need it, and has already made a huge difference. This kind of personalised, ethical service is rare to find. Thank you, Shaun!