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Endorsed by Which?
Chapter Living Solutions
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Stairlifts:
- 01562569134
- sales@chapterlivingsolutions.co.uk
- https://www.chapter-stairlifts.co.uk/
Bathrooms:
- 01384912715
- sales@chapterlivingsolutions.co.uk
- https://chapter-wetrooms.co.uk/
What we do
Bathroom fitters
- Accessible bathrooms and showers
- Wet rooms
- Bathroom design services
- Bathroom Installation
- Bathroom refurbishment
Disability and mobility
- Stairlifts
- Stairlift Engineers
- Access ramps - indoor and outdoor
- Disabled Lifts
- Home adaptations
- Step Lifts
- Through Floor Lifts
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
7 reviews
Recommended
Recommended
by 100% of customers
Sort by
Installation of shower
Customer Service
Quality
Value
We happy to recommend Chapter Living Installations who recently fitted a shower which suited our needs. We are an elderly couple and were completely reassured by the whole team who gave guidance and made sure our needs were met. They worked quickly and efficiently, making sure all aspects were completed to the highest standard. We particularly appreciated Jordan and his expertise. He led the team, kept us informed at each stage and made sure the site was left spotless
Customer in Worcestershire
, work completed
Recommended
Install walk in shower
Customer Service
Quality
Value
Chapter living solutions. This company and their representative. Went above and beyond. They removed an old bath and installed a slip free walk in shower. Replaced tiles and basically transformed a tired and impractical bathroom. All done very quickly with no mess. Initial contact was very professional and caring toward 80 year old owner. All communications were friendly and efficient. We would absolutely recommend this company.
Customer in West Midlands
, work completed
Recommended
Wet room conversion
Customer Service
Quality
Value
Chapter have just finished another wet room conversion for my disabled Mother. From start to finish they handled everything professionally and sensitively. Joe was brilliant at managing the job throughout; he kept us up to date with the progress as my Mother had not yet moved in. The guys who did the work were lovely, very polite and professional. They had a tough job to do in a small bathroom without a window during a heatwave; well done. We cannot fault the work done, and the end result is a superb wet room that works perfectly for my Mother. We would highly recommend Chapter.
Customer in West Midlands
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
we desperately needed a stairlift, phoned Chapter, and the salesman Chris came on the 9th of Feb, we explained the situation regarding the urgency and he bent over backwards to fit us in as soon as possible. Nick, the fitter came on the afternoon of the 11th Feb. The lift was up and running in no time, a quick run through the operating instructions and whoosh he was gone and apart from the stairlift you would not know he had been. No concerns about recommending them, first class service from Chapter. Mick Sutton
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Having decided I needed a stair lift I was most disappointed to be told that the rake of my stairs was too large and the stairs too narrow and that a stair lift installation may not be possible. I live in a Victorian cottage. I was given the telephone numbers of two local companies who might be able to help. (I wanted to use a local company.) I obtained quotes and decided to go with Chapter Living Solutions. I was talked through the whole process. I had to wait 8 days. Installation took about 3 hours and was completed without any disruption to my day and no disruption to my house decorations. Walls and stairs were left unmarked. Before the engineer left he made sure I knew exactly how the lift worked with me using a number of times under his supervision. I was also given a 2 year warranty saying I would contacted February 2027 with an service appointment. I was also given a 24/7 telephone number in case of breakdown together with an instruction manual. When told installing a lift might not be possible the only alternative would have been to sell up and buy a bungalow, which would not be viable due to the cost. I am very pleased with my lift. I can get up and down stairs so easily now instead of dreading going upstairs. Also I get to stay in my home of 25 years.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Stanna air chair fitted. The fitter was extremely efficient and fully explained and demonstrated the equipment.
Which? Trusted Traders Consumer
, work completed
Recommended
Stannah 600 stairlift
Customer Service
Quality
Value
Thank you Chapter Living Solutions for your professional and efficient service in advising, supplying and installing the Stannah stairlift for my elderly parents. The whole process was made simple by your communication, compassion and attention to detail.
Customer in Worcestershire
, work completed
Recommended