Endorsed by Which?

Charm Windows Ltd

4.9

22 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Please do not hesitate to contact us

What we do

  • Glaziers

    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Window consultants
    • Aluminium Windows
    • Double glazing repair
    • UPVC Windows
    • Triple Glazing
  • Builders

    • Building services
    • Conservatories
    • Extensions
    • Garage conversions
    • Loft conversions
  • Conservatories

    • Conservatory repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
22 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Highly recommended
Customer Service
Quality
Value
Quote was provided in quick time and very competitive. They worked through my requirements and nothing was too much trouble. The company was also very efficient on the phone and always responded to queries. Job was scheduled as promised and then completed with the least amount of fuss and to a very high standard. Workmen were friendly and efficient. Some of the tidiest that I've had doing work for me. I would very much recommend this trader for window/door replacement.
Benjamin in Nottinghamshire Posted on 23/11/2022 , work completed 30/08/2022
Cannot recommend enough
Customer Service
Quality
Value
I cannot recommend Charm Windows enough. From John coming to measure up, to the fitters finishing the job today, I couldn’t be happier. I have had all windows and front door replaced in Anthracite and also grey dry verge fitted. I was kept well informed by Sharon in the office of timings etc when the fitters would be arriving. Everyone was very courteous and respectful of my property and I wouldn't hesitate to recommend the company.
Customer in Nottinghamshire Posted on 16/02/2022 , work completed 16/02/2022
Removal of first floor box window & replacement of windows and front door.
The work involved the removal of a rotten timber first floor box window, alterations to the roof line and replacement of the fascia and rain water guttering. Structural issues were found after removal of the box window for example there was no lintel in place which charm windows then fitted one and corrected the brick work to match the existing brick on the front of the house. Charm windows also helped with some design suggestions (removal / replacement of brick work sills introducing engineering blue bricks to coordinate with the new front door). Overall the fitters were very good and went the extra mile to ensure all the work was finished to the best standard and we are very happy with the work done.
Customer in Nottinghamshire Posted on 24/10/2020 (Reviewer did not use service)
A real quality job
Customer Service
Quality
Value
Everything about this company is first rate. The quote process, the work, the customer service. Ashley led his team superbly. All his employees and contractors were great, very polite and respectful. Sharon in the office was a star too. The entire job of building us a large 20sq metre orangery took about 10 weeks. The materials are high standard and the finish is superb. Price very competitive too. They were recommended by a friend and I in turn have no hesitation in recommending this company.
Customer in South Yorkshire Posted on 06/10/2020 , work completed 30/09/2020
New conservatory roof and replacement windows
Customer Service
Quality
Value
From start to finish a great service was provided. The quote was given in a professional manner. Work was scheduled to start before the recent outbreak but was postponed. We were kept up to date throughout this time and we were booked back in when safe to do so. The work was completed to a high standard, with minimal disruption. The team who fitted the windows and roof were polite, professional and very tidy. The electricians were efficient and the plasterers did a good job. Sharon provided exceptional customer service and was a pleasure to deal with. We were very impressed with Charm Windows and would have no hesitation in recommending them. Thank you for a job well done!
Veronica in South Yorkshire Posted on 15/07/2020 , work completed 08/07/2020
Windows fitted and glass replacement
Customer Service
Quality
Value
Great service and product. Sharon at the Charm office was particularly helpful - good communication and very thorough. Quotation was efficient and well organised. Original fitting date was scheduled for March, that fell during the Covid-19 lockdown, which had to be abandoned. Alternate date was arranged efficiently, as the lockdown rules lifted. Fitters adhered to social distancing and fitting was very smooth. FENSA certificate received and Guarantee Insurance provided as part of standard install cost. Highly recommend.
Customer in Nottinghamshire Posted on 23/06/2020 , work completed 27/05/2020
First class company
Customer Service
Quality
Value
Installed a new double glazed door and replaced a window. Very competitive price, undertook work on the specified date and am very impressed with their workmanship and the finished article. Have used this company on several occasions and highly recommend them.
Customer in South Yorkshire Posted on 11/06/2020 , work completed 09/06/2020
Solid roof Conservatory/Orangery
Customer Service
Quality
Value
We ordered a 4sq metre Conservatory from Charm Windows, based on some personal recommendations and on-line reviews. We opted for a guardian solid roof, to make the room more usable all year round, and a solid rear wall. Charm, in the guise of Jon, Sharon, Ash and Stuart, managed the whole build to completion, with a high level of organisation and professionalism. The attention to detail in the finished product was fantastic, and the teams of tradesmen involved all met and exceeded expectation. We were prepared to wait for a slot in the busy Charm schedule, and they did not disappoint, having someone on site almost every day of the project plan timeline. Communications were clear and precise, the price cost effective, and the whole experience really positive. I would feel comfortable in recommending Charm Windows to anyone, and without doubt this extension is probably the best piece of work we have ever had done on our house.
Customer in South Yorkshire Posted on 31/03/2020 , work completed 04/03/2020
Good solid local company
Customer Service
Quality
Value
This is the third time I have used this company, there is no pressure salesman, the work is carried out promptly and cleanly with good quality windows.
Karen, South Yorkshire Posted on 17/06/2019 , work completed 17/06/2019
Excellent value for money
Customer Service
Quality
Value
Had a new composite front door. Stuart came and measured up-costed and quoted. Carried out the work absolutely superb. Windows, fascias, and now door. Excellent and thanks. William Nicks.
Customer in Nottinghamshire Posted on 05/04/2019 , work completed 07/03/2019
Brilliant from start to finish.
Customer Service
Quality
Value
Superb. Brilliant. True to description. 5 star. Would use again. Brilliant team from start to finish.
Which? Trusted Traders Consumer Posted on 01/04/2019 , work completed 01/04/2019
Very professional
Customer Service
Quality
Value
Excellent workers, clean job pleasant to talk to, would recommend them to anyone, 10 out of 10.
David, South Yorkshire Posted on 20/03/2019 , work completed 20/03/2019
It’s satisfying to know you choose the right company in the end
Customer Service
Quality
Value
Thanks Stuart for coming to our house at the time we had arranged and patiently listening to what we wanted, for explaining everything clearly and concisely, for giving us a price and agreeing a timescale, and then adhering to both, thanks also for the written quotation and subsequent contract both of which gave me tremendous confidence. The fact that you use your own scaffolding rather than hiring from a third party meant that you brought and installed it on the day and most importantly for me, going by some other companies reviews I had read, dismantelled and removed it immediately the job was finished. The installation itself went exactly as hoped for, your team of three ambassadors arrived on time, never stopped working, well apart from to drink the tea my wife likes to make, installed very high quality boards, soffits and roof edging absolutely perfectly and then left the place free of any mess whatsoever. Two days after the job was complete my wife said to me that there was one problem with the work done and it was that the sparrows that for 20 years or more had been returning every year to squeeze under the gap on the original boards, to nest in my roof, now can’t get under the new, perfectly fitted, better than the original boards, I had a cup of tea and smiled!
Customer in South Yorkshire Posted on 17/02/2019 , work completed 11/02/2019
Absolute Professionals
Customer Service
Quality
Value
From the initial consultation through to the final fitting nothing was too much trouble for this company all involved were extremely professional especially the fitters fantastic workmanship their pride showed through. Our windows look amazing, we had 4 in total 2 of which are bow windows - totally transformed the house. We have only had them fitted a week and we have had so many positive comments from friends and neighbours. I cant praise them enough.
Customer in Nottinghamshire Posted on 05/12/2018 , work completed 30/11/2018
Good customer interaction, advice and workmanship
Customer Service
Quality
Value
Friendly and helpful sales advice from Sharon and Jon. Competitive quote. No pressure. Fitters, Colin and Carl, were competent, friendly and very tidy workers. Quality job done. We have used this firm before and even many years after installation, Stuart has come out almost immediately to make minor adjustments to our door hinges. You don't see many Charm adverts so they must get by on customer recommendation. I'm happy to oblige in this respect. RW Worksop
Roger Westwood Posted on 26/11/2018 , work completed 26/11/2018
Excellent, Friendly and Great Quality
Customer Service
Quality
Value
Sharon, Jon, Stuart and the team made buying a replacement front door a pleasure. Their advise, knowledge and patience was endless. They made the whole experience an enjoyable one and I would highly recommend them for all your doors and window needs.
Stephanie Evans Posted on 01/11/2018 , work completed 01/11/2018
Very good standard of work
Customer Service
Quality
Value
They have done a number of jobs for us, windows and patio laying, and we have been very happy with them all.
Malcolm Barnes Posted on 10/10/2018 , work completed 10/10/2018
Friendly and good standard of work
Customer Service
Quality
Value
They have done several jobs for us. Friendly planning, very good standard of work at reasonable prices.
Malcolm, Nottinghamshire Posted on 05/10/2018 , work completed 05/10/2018
Very professional - excellent job.
Customer Service
Quality
Value
From start to finish everything was done to a very high standard. The workforce was extremely competent & professional. If any problems arose they were discussed and resolved to our satisfaction. Time keeping was excellent.
Rose Ann, South Yorkshire Posted on 01/10/2018 , work completed 01/10/2018
Very prompt & professional.
Customer Service
Quality
Value
Exceedingly good.
Roger, South Yorkshire Posted on 29/08/2018 , work completed 29/08/2018
Very happy
Customer Service
Quality
Value
Quality very good no complaints at all. All work dealt with efficiently
Anonymous, . Posted on 09/05/2018 , work completed 09/05/2018
Brilliant & hard working
Customer Service
Quality
Value
Very happy very good
SatisfiedCustomer, . Posted on 02/05/2018 , work completed 02/05/2018
Would recommend
Customer Service
Quality
Value
Very much so. In fact second door fitted happy with both. Really difficult to fit as period property but they persisted and completed work.
Lynne, . Posted on 30/04/2018 , work completed 30/04/2018