Chelmsford Plumbing & Heating Ltd

I was giving a quote for three options for a new boiler (external floor standing, external wall hung and external combi boiler), all quotes included removing the internal boiler and reparations. Plus an additional quote for 5 new rads + valves) All people carrying out the work (Lewis and Sam, plus electrician Rob and commissioning engineer Daryl) worked very hard and long days and everywhere was left clean and tidy when they left. I was consulted whenever a decision needed to be made and everything was carried out to a very high standard. The final invoice was as quoted and the works were also all complete within the stated time. Highly recommend.

Russell turned up today during the expected time slot - he’s researched the error code provided the day before when I booked and arrived with a spare part that helped get boiler working. Much appreciated by the Creak family who now have a working boiler again. 🙂

Very professional service from quotation to implementation. Their plumber knew exactly what was to be done and dealt sensibly with the few wrinkles that raised their heads on the day. All the work was completed on budget, so no surprises. Very pleased.

I can only commend the way these works were carried out. The engineer arrived on time and gave me a detailed report of how the new boiler would be installed. The works were carried out to a very high standard and I was impressed with the engineer. When the installation was completed there was a problem with the supply from the oil tank, nothing to do with their works I hasten to add, but a new valve was brought on site and fitted so the boiler could be fired up. Excellent work.

I had a new boiler installed with CPH which required some complex pipework. The installation took 3 days and the team were unfailingly polite, on time and kept me up to date with what they were doing at all times. Any problems were solved without fuss and they tidied up after themselves brilliantly. They also talked me through the new system in a way which I could understand! I have no hesitation in recommending this company to you.

Never used this trader before but recommended by our Aga service man. We had a new hot water cylinder. Very happy with the result. Clean and tidy and very efficient.

CPH were on the list of installers recommended by the manufacturer (Honeywell) to install smart heating controls. They made 2 visits to discuss our requirements, the second to clarify and answer my questions. They arrived on time and on the specified day. The 2 people worked in a manner to minimise mess and disturbance to us and cleaned up thoroughly after. A minor problem found during the installation was rectified at no additional cost having discussed the alternative options. The system is working as expected but too early to think about reliability.

The company replaced a baxi Bermuda boiler with a combi. We went to them for advice on replacement given previous very professional boiler servicing and other work. There were options we hadn't thought of when considering what to do and the advice was very helpful. Over the years you learn the value of a trustworthy company. We felt cared for at both the advice stage and whilst work was being undertaken over three days. All staff were approachable, flexible and ready to answer questions. Timelines were kept and there was a notably respectful attitude to work being undertaken in a home environment. Flexibility included a willingness to discuss and adjust the location of pipework to suit our preferences. The company made it a very positive experience.

Chelmsford Plumbing and Heating gave me the most personalised quotation of the three I received. Friendly, professional and hard-working staff ensured I was consulted before they committed each stage of the installation of a new gas boiler and full set of radiators, plus the removal of an existing oil-fired system. They respected my house and the property within and kept everywhere as clean as could be expected. Work was started on time each day and the job was completed exactly as described and as scheduled. A highly recommended company.