Endorsed by Which?

Chelsfield Solar

4.9

87 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Solar PV is a renewable energy technology whereby electricity is generated by solar panels or roof-tiles. This is a planet friendly technology that generates electricity at source, where it is needed.

Chelsfield Solar is one of the pioneers of solar PV in the UK, designing and installing since 2002. We are specialists in PV and are a highly experienced team of accredited installers and also electrical contractors since 1998 with an outstanding reputation for professionalism, integrity and attention to detail. We provide a complete integration service for solar PV including design, project management, supply and installation for domestic, commercial and community use. We operate throughout the South East including London.

Not only are we part of the Which? Trusted Trader Network, when Which? needed advisors for its solar PV advice forums we were pleased to be their industry experts to assist with their consumer queries.

What we do

  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
    • Electrical testing services
    • Electrical emergency services
  • More Services

    • solar panel installation
    • maintenance and servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
87 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
A pleasure to do business with
Customer Service
Quality
Value
Chelsfield Solar installed solar panels for us in Feb 2017. From start to finish, they were professional & thorough. Natalie in the office answered our many questions promptly & patiently. We were kept informed at all stages of the work. The installers were quick, hardworking & considerate. They provided clear information before, during & after installation. Would highly recommend.
Niamh, Hertfordshire Posted on 02/02/2017 , work completed 02/02/2017
Chelsfield sets the benchmark
Customer Service
Quality
Value
A different way to sell their products, but better than sending a rep round who is primarily interested in making a sale. Instead Chelsfield staff worked with me in a friendly constructive manner to establish what was the best solution for my location. Their installers turned up yesterday at the appointed time even though they had an hour’s drive to my home. They worked hard in a very friendly but focused manner. The installation of twelve panels was completed without fuss or bother and nothing seemed too much trouble. An example that the building industry would do well to follow. So far I am very happy with the results, including their monitoring facility which is definitely worth purchasing. I look forward to a long and fruitful relationship with Chelsfield.
alistair Posted on 03/11/2016 , work completed 03/11/2016
Client orientated
Customer Service
Quality
Value
Very efficient service from start to finish. Lots of proactive help from the office too. Excellent performance all round
John N Posted on 08/09/2016 , work completed 08/09/2016
First class
Customer Service
Quality
Value
A first class job from start to finish. Helpful and informative at the outset and a very professional and clean installation. Top marks.
Timothy, Hertfordshire Posted on 28/06/2016 , work completed 28/06/2016
Competent & professional
Customer Service
Quality
Value
Chelsfield gave good and well informed advice in assessing my requirements. They are expert in solar PV. Installation was quick & efficient. After sales service good.
David, Suffolk Posted on 13/06/2016 , work completed 13/06/2016
Exceeded Expectations
Customer Service
Quality
Value
Chelsfield Solar are a dream Electrical Service Provider, punctual, quality workmanship and delivered on what they promised. Like all good professional companies you have to book in advance, but the wait is well worth it. The team that attended were a mix of experience and apprentice which allowed the apprentice to obtain on the job training under the tutelage of a fully experienced coach and mentor. I would recommend to every single household in the UK, and am delighted that I now have electricity in my Man Cave - A job well done.
Anthony Posted on 17/05/2016 , work completed 17/05/2016
Fully met our expectations
Customer Service
Quality
Value
When we started considering solar panels Chelsfield were recommended to us. They gave excellent advice - they really know what they are talking about - with absolutely no pressure. The date of the installation was agreed, and it was started and completed on that day. All the work was finished very tidily. There was information and advice given by the electrician on the day, and a pack followed very shortly afterwards. Nothing is too much trouble.
Tim and Sheila Posted on 26/01/2016 , work completed 26/01/2016
Excellent advice & installation
Customer Service
Quality
Value
The design advice, with a willingness to look at options was excellent. The installation went smoothly & all documentation was completed very quickly
Vaughan, Surrey Posted on 07/01/2016 , work completed 07/01/2016
Superb service
Customer Service
Quality
Value
This company have been brilliant throughout - helpful, polite & knowledgeable. The service was excellent from start to finish. Highly, highly recommended.
Deb, Kent Posted on 17/12/2015 , work completed 17/12/2015
A pleasure to deal with
Customer Service
Quality
Value
All the staff at Chelsfield we've come into contact with, at every point in the process of getting our solar panels installed, have been knowledgeable and helpful in every way. They are all happy to get back promptly on email which made organising everything so easy. The phones are always answered quickly. The clear documentation, offering sensible options for our installation, and a clear explanation of the differences, meant we were making informed decisions throughout. On the day the team were prompt and tidy. A well run, efficient organisation, and the equipment supplied seems to be very high quality. Thank you!
georgel Posted on 13/12/2015 , work completed 13/12/2015
Professional, friendly and helpful. Recommended!
Customer Service
Quality
Value
Everyone we dealt with at Chelsfield was professional, knowledgeable and took the time to explain and answer our questions. The whole service provided was excellent, from initial contact, through survey, to installation and follow-up. Communication by phone and email was fine and they kept us informed and replied quickly. The options for our installation were thoroughly discussed with us, and the products used were of highest quality, as was the workmanship. The price was competitive and good value for money. The time taken for the work was entirely reasonable, given that they were working outdoors on the roof in very wintry weather. We felt valued as customers and all the staff, both in the office and onsite were friendly and courteous. A pleasure to deal with this company and highly recommended.
agatho Posted on 05/12/2015 , work completed 05/12/2015
Excellent, knowledgeable service
Customer Service
Quality
Value
From the start, Chelsfield Solar have been excellent to deal with. They are very knowledgeable, thorough and professional. The quality of the service and installation have been excellent. I have no hesitation in recommending them.
steveandmad Posted on 01/12/2015 , work completed 01/12/2015
Excellent
Customer Service
Quality
Value
Professional, helpful, polite & friendly. Chelsfield clearly know their business, are happy to do that little bit extra. Showing a commitment to providing good value & service.
Tim, Hertfordshire Posted on 27/11/2015 , work completed 27/11/2015
Great job
Customer Service
Quality
Value
Chelsfield Solar were very efficient. The scaffolders came when they said they would. The fitters came promptly and were very good. We were very impressed with the company and would highly recommend.
Pauline, Hertfordshire Posted on 02/11/2015 , work completed 02/11/2015
Informative and professional
Customer Service
Quality
Value
An excellent service, very informative, options explained and slick instructions. Nice people to work will.
David, Hertfordshire Posted on 29/10/2015 , work completed 29/10/2015
Very professional, ideal tradespeople.
Customer Service
Quality
Value
The salesperson was professional, knowledgeable and supportive. They responded promptly and fully to email. The install team was well organised/efficient/polite and even cleared out the gutters!
Colin, Essex Posted on 16/10/2015 , work completed 16/10/2015
Professional job
Customer Service
Quality
Value
Very pleased with the installation - the team were considerate, careful, clean and courteous - a very professional job! Satisfied customers!
Leonard, Kent Posted on 04/10/2015 , work completed 04/10/2015
professional
Customer Service
Quality
Value
They were professional in their handling and explained the procedures clearly. The survey and quote efficiently and friendly executed. the installation was organised and executed professionally and expertly. Overall I was pleased with the whole process
David, Kent Posted on 02/10/2015 , work completed 02/10/2015
Great solar panel installers
Customer Service
Quality
Value
Comments; Always pretty nerve-wracking to have major works on your house, but Chelsfield is a real no-nonsense company, doing exactly what they said they'd do when they said they'd do it. I would recommend them highly as a very professional company and it is just such a shame that the government has cut the subsidy for so
Lesley, Hertfordshire Posted on 25/09/2015 , work completed 25/09/2015
Chelsfield Solar
Customer Service
Quality
Value
We've recently had solar panels fitted. After getting several other potential companies round to quote, we found the information we were given contradictory and confusing. We were recommended to Chelsfield Solar, who came out, surveyed the property properly, gave a reasonable quote and fitted the panels without fuss. An issue with the iBoost (of my making) was quickly sorted out, and Adrian called me to ensure there was no doubt.
jillyb59 Posted on 15/09/2015 , work completed 15/09/2015
Job well done, tidy after!
Customer Service
Quality
Value
Good solar panels installed - nice team on site and in office - very respectful! Sales process - factual and helpful with no pressure. All staff - very competent, knowledgeable.
Stephen, Hertfordshire Posted on 15/09/2015 , work completed 15/09/2015
Solar panels
Customer Service
Quality
Value
A first class organisation that has provided a professional service as well as offering top quality products at very competitive prices.
Howard Posted on 03/08/2015 , work completed 03/08/2015
Fantastic service for a fantastic product
Customer Service
Quality
Value
We are delighted with our new solar panels. The government green deal just wasn't interested in our house because our roof is in three tiers but this did not put off Chelsfield at all and they even found a solution to fixing panels on our dormer roof with its uneven surface. Their problem solving was excellent and they remained cheerful and upbeat throughout. It's a delight to deal with people who really believe in their product. Their work was also immaculately clean and tidy and they took great care to hide away wiring under floorboards etc. And by the way the scaffolders they hire also worked to the same standards. Altogether a pleasure to do business with Chelsfield.
Site User Posted on 30/07/2015 , work completed 30/07/2015
Top marks!
Customer Service
Quality
Value
The fact that I am bothering to leave a review for Chelsfield Solar says a lot! From the word go they were efficient, reassuring, informative (in words I could understand) and there is only positive to say about the experience. The fitting was quick and clean, and even the scaffolding was up and down within a few days. Can't recommend this company highly enough!
Sophie Henderson Posted on 28/07/2015 , work completed 28/07/2015
Excellent!
Customer Service
Quality
Value
Really impressed with the service we've received from Chelsfield Solar. Their pre-sales advice was superb, unbiased and pressure free. Once I'd finally decided on which panels and inverter they were competitive on price. The installation of our solar pv system was completed on schedule and I'm confident it was done to a very high standard. They've been quick to respond to any queries I've had since. I would have no hesitation in recommending them to friends and family.
Lei Chat Posted on 24/06/2015 , work completed 24/06/2015