Endorsed by Which?

Cherry Carpets Ltd

4.9

154 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Cherry Carpets are a well-established supplier of commercial and domestic flooring across London, Kent and Surrey. We offer a 2 year fitting guarantee on all fitting plus you will get all manufacturer guarantees which we will deal with on your behalf. We are approved contractors for Hamptons International and various other estate agents. We are members of both Checkatrade and Which Trusted Traders which confirms our reputation as a well established business. We pride ourselves on our personal touch, in contrast to the often faceless and nondescript suppliers that are found in our industry.

We have a shop where you can visit but also we can come to you. Without the overheads of big showrooms, we can afford to offer the most competitive quotes on the market. Our products are mostly next day delivery meaning we can meet tight timescales if required

What we do

  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Floor laying
    • Carpet fitting
    • Vinyl Flooring
    • Laminate Flooring
  • More Services

    • fibre shield
    • luxury vinyl tile

Customer reviews

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4.9
154 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent Carpet Supplier and Fitter
Customer Service
Quality
Value
So pleased with our beautiful carpet which Cherry Carpets Ltd laid in our new loft bedroom. The team were very patient with us as we found it difficult to decide on the type & colour of the carpet we wanted. The team arrived on time to quote and then lay the carpet - they were very efficient and communication with us during the whole process was excellent. We want to especially thank the following members of the team: - Jordan (Sales/Office) - Who patiently helped us through the process of choosing and purchasing. Matt (Carpet Layer) Who did an excellent job laying the carpet and very carefully trimming the bottom of the bedroom door to just clear the height of the carpet. Dan (Sales/Office) Who was very helpful on more than several occasions when we called for additional advice, and for coordinating/arranging delivery and fitting times etc. A final thank you to Terry and all of his team at Cherry Carpets for a very professional service. We will definitely be using their services again.
Customer in Greater London Posted on 13/03/2024 , work completed 06/02/2024
Bedroom carpet laid.
Customer Service
Quality
Value
Needed a bedroom carpet laid and was concerned about furniture removal difficulties but Cherry Carpets assured us this wouldn’t be a problem. Their friendly fitters arrived and removed remaining furniture and siting our bed so that the old carpet could be removed. Everything was done underlay fitted, carpet laid and door expertly shaved to ensure perfect fit. They replaced furniture they had removed and left everything tidy taking away all the old carpet. This is the second time we have used Cherry Carpets and would highly recommend them to anyone wanting new flooring and a friendly, efficient and knowledgeable firm.
Customer in Greater London Posted on 22/02/2024 , work completed 19/02/2024
A pleasure to place our formal order with a nice family firm.
Customer Service
Quality
Value
My wife and I are delighted that Cherry Carpets have completed our order to a very high standard and on time. This was due to the excellent planning by Dan in the front office and the two operatives Matt & Max all of whom carried out their respective tasks in a friendly, very efficient and highly professional way. I am also extremely pleased to mention that this is the second contract Cherry Carpets have undertaken for us and on each occasion it has been a pleasure to place our orders with such a good family company because they are nice people to work with and their charges are fair & reasonable. Consequently, we have no hesitation whatsoever in recommending Cherry Carpets to prospective clients. In closing we also confirm this Review is confirmed without reservation. E.W. and F.P. RICHARDS
Customer in Greater London Posted on 14/02/2024 , work completed 10/02/2024
Efficient, courteous and lovely result
Customer Service
Quality
Value
We recarpeted my entire flat and I can't fault the product and the service. Would recommend Cherry Carpets to everyone.
Customer in Greater London Posted on 09/01/2024 , work completed 09/12/2023
Great carpets at a fair price and the best possible fitters and customer service
Customer Service
Quality
Value
Really impressed with this company. I used them based on the good experience of someone else. A good range of floor covering at a fair price but I must highlight the work of the fitters, which is excellent and their customer service is the best. They recommended a good quality, family and pet proof carpet to me and I can testify that the carpet looks great and is performing well. Their attention to detail during my carpet fitting was a joy to see, they tidied up after themselves and removed all the waste, including the old carpet (such a relief). I asked them to come back and investigate a minor issue, turned out it was nothing to do with them but they fixed it for me anyway. They really do care about their customer experience and I'm so glad I've used them. 10 out of 10 from me. Would not hesitate to recommend them.
Customer in Greater London Posted on 25/11/2023 , work completed 20/11/2023
Great service from start to finish.
This was our second order with Cherry Carpets for commercial grade carpet for our office spaces, top quality product, & service. Would highly recommend Cherry Carpets for all my flooring needs.
Customer in Greater London Posted on 08/11/2023 (Reviewer did not use service)
The trader replied (on 27/11/2023)
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Cherry Carpets for the second time. We take pride in providing top-quality products and excellent service to our customers. It's fantastic to know that you would highly recommend us for all your flooring needs. We appreciate your trust in us and look forward to serving you in the future.
LVT fitted in four rooms
Customer Service
Quality
Value
Really impressed with the service provided by Cherry Carpets. Everything from the initial quote onwards was handled very professionally. Cherry Carpets were polite, punctual, and showed a great amount of attention to detail. The floor looks fantastic and has drawn a lot of compliments!
Customer in Greater London Posted on 29/10/2023 , work completed 17/04/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback. We are delighted to hear that you were impressed with the service provided. Our team takes pride in delivering professional and polite service from the initial quote to the final installation. We are glad that we could meet your expectations and provide a floor that looks fantastic.
Cherry Carpets
Customer Service
Quality
Value
All of the staff at Cherry Carpets are extremely knowledgable, professional & friendly.I have received great advice for my stairs and bedroom carpet. I have a dog who was taken into consideration with my choice of carpet & the finish. Cherry Carpets delivered and fitted an excellent quality carpet that myself & the dog are delighted with.
Customer in Greater London Posted on 24/10/2023 , work completed 16/10/2023
The trader replied (on 27/11/2023)
Thank you so much for your kind words and excellent rating! We are thrilled to hear that you had a wonderful experience with our team at Cherry Carpets. Our knowledgeable and professional staff takes great pride in providing exceptional service and offering expert advice to our valued customers like yourself. We understand the importance of considering your furry friend when choosing the perfect carpet, and we're glad we could help you make the right choice. It brings us joy to know that both you and your dog are delighted with the excellent quality carpet we delivered and fitted. We truly appreciate your business and the trust you've placed in us.
New carpet
I use to go carpet right, but not happy with carpet and service I received. I visited Cherry carpets to get my stairs and landing carpet, from the moment I went into the shop I was greeted with a smile, they helped me choose my carpet which looks lovely. The service I received was amazing, Matt came around and laid the carpet, what a perfectionist,he was here quite a while, but what a lovely job. I would definitely recommend Cherry Carpets.
Customer in Greater London Posted on 19/10/2023 (Reviewer did not use service)
Fantastic from start to finish.
Customer Service
Quality
Value
Cherry carpets fitted bathroom flooring in our flat, including laying a latex subfloor the day before. From my first contact with them they were extremely professional, helpful and their communication was second to none. Their fitter did a fantastic job. Everything was carried out on time and on budget and the price was very reasonable. So pleased to find a company like them. Would definitely recommend them.
Customer in Greater London Posted on 25/09/2023 , work completed 22/09/2023