Cheshire Conservatories & Window Limited

Still waiting for my conservatory to be built after ordering back in May - had numerous expectations set and various last minute excuses for not turning up - now being told it will be September - would not recommend on that basis!

The new Liv-in roof & higher specification window panels do have a significantly beneficial effect on keeping our conservatory-style extension to our dining room at a more constant temperature, in both hot & cooler weather. I didn't realise that I would have a polycarbonate roof; had I known this in advance I would have shopped around more. I was assured that the roof would be water-tight at the end of day 1. I was told by the fitter that it was. Not all of the flashing or edge strips were fitted, so how could it have been water-tight? I was told by the fitter that the gutter would not hold water. It does. The blanking panels (between roof-glass and insulation/plasterboard) were fitted askew, visible from our bedroom windows (so annoying!), but the fitter told me it would be too much trouble to correct. I had been told that dust would be kept out of my dining room. It wasn't. The fitters damaged external paintwork to our disabled hand-rail by having their ladders leaning against it.

Initial negotiations straightforward with good advice. Subsequent queries dealt with quickly by email. Installation team efficient and pleasant. Very pleased with the new glass roof, a vast improvement on the old polycarbonate roof.