Cheshire Design Home Improvements Limited

This company went above and beyond with our new resin drive at the front of our house in summer 2025. They also did some landscaping works. We were so impressed with their service that we instructed them to do our back garden in September 2026 and once again it was perfect. I was so delighted with their service that I recommended my parents to have their landscaping works done. Overall very impressed and an absolutely lovely team to deal with. Thank you for all your input and we love the outdoor space so much we’ve bought an outside TV to enjoy the World Cup this summer!

We recently hired Cheshire Design for some landscaping work, and we couldn't be happier with the results! From start to finish, the team was incredibly friendly, professional, and easy to work with. They arrived right on time every day, kept the workspace tidy, and completed the entire project exactly when they said they would. The quality of the work is top-notch, and they completely transformed our outdoor space. If you're looking for a reliable, professional landscaping team that actually delivers on their promises, I highly recommend them!

Before work began, we discussed removing an existing shed, but I later discovered this had been excluded from the quotation. During excavation, one of my security cameras was repeatedly disabled, and a gate stopper that was specifically meant to be retained was discarded. There were also issues with organisation, including workers spending hours waiting for materials, resulting in little progress being made. The quality of workmanship raised concerns when edging was installed incorrectly on a curved boundary, failing to follow the garden's shape. Damage was also caused to a shed, its base, and a paving slab, yet I was not informed and discovered it myself. The most significant issue involved the agreed double-border design. It was clearly documented, illustrated, and displayed on-site. Despite raising concerns during installation, I was reassured the design was understood. However, the trim was installed incorrectly, the promised confirmation before resin installation was never provided, and the work proceeded without my approval. The finished result did not match the signed specification. What was most frustrating was the lack of urgency in resolving these issues. Communication was inconsistent, updates were delayed, and I was forced to repeatedly chase progress. While mistakes can happen, I expect a contractor to follow agreed specifications, communicate openly, and take responsibility when problems arise.