Endorsed by Which?

Chigwell Bathroom Services

5.0

129 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Whether it’s been a hard day at work and you need to soak in a relaxing bath, or it’s a jump start, awakening shower to get you into the day, Chigwell Bathroom Services will provide the solution. We will create a space for you that fits your aspirations and at a price which will help you have more than you thought possible. Chigwell Bathroom Services began in 1996 when it’s founder, Steve Brightman realised that the most basic of bathrooms could become a haven of rest and relaxation. With 19 years of experience, Steve and his team are qualified to provide any configuration of bathroom you desire. Drench showers, relaxing bathrooms or wet rooms are a speciality
Complaints
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which Trusted Traders in the first instance on 01179812929

What we do

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Electricians

    • Electrical installations
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
  • Water softener installation and maintenance

  • Tanking

  • Heating contractors

Customer reviews

Why you can trust these reviews

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5.0
129 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent Work
Customer Service
Quality
Value
We cannot speak more highly of the Chigwell Bathroom Services. Steve and his team were great in completely refurbishing our ensuite bathroom. They are a most professional team and we are 100% satisfied. On arrival, the first day, they protected all our carpets with protective covering and each night everything was mopped and cleaned before they left. If you want a great and professional job we cannot recommend them more highly. We are very happy.
Customer in Essex Posted on 22/12/2023 , work completed 16/12/2023
Great Bathroom Refurb
From the moment of first contact I was impressed with Steve's professional approach and punctuality. This gave me confidence that he and his team at CBS were the right choice for my complex bathroom refurb. I was not wrong. A top job from start to finish. Planning, design and execution all first class. The link with Fayers for design and supply works well. All the staff employed worked efficiently, were polite and left the site clean everyday. The result was a stunning modern bathroom. Extremely pleased and would thoroughly recommend.
Customer in Greater London Posted on 16/11/2023 (Reviewer did not use service)
Fantastic Job!
Customer Service
Quality
Value
After a little research we found CBS via a recommendation from ‘Fayers’ Easy process from start to finish really. Our particular design/layout (of the bathroom) was met satisfactorily and Steve and his team worked their magic and made it a reality for us! We now have a beautiful bathroom and taking a shower is a pleasure in such harmonious surroundings. As a team, all of the tradesmen who worked on this project were very professional, friendly, polite and took the time to listen and provide suggestions, as and when required. Can’t fault their expertise and punctuality! And . . . . good fun in the process - it was a pleasure to make tea and offer biscuits for/to them. A personal “Thank You!” to: Steve, Dan, Ted, incredibly hardworking plasterers (and very efficient) Simon, George & Liam.
Customer in Essex Posted on 06/10/2023 , work completed 04/09/2023
Shower Upgrade
Customer Service
Quality
Value
CBS made an excellent job of upgrading my existing outdated shower enclosure. After my initial contact, Steve responded very quickly and arrived on time to give me a quote. A date and time was agreed to start the work and the guys arrived on time everyday. I was impressed with how they took the time and care to cover and protect furniture and floors before starting work and how everything was left spotless when they left. There were a couple of hidden challenges which cropped up during the installation and these were dealt with quickly and efficiently. Communication was excellent throughout the whole process and the work was completed according to the agreed schedule and budget. I would definitely recommend CBS and will not hesitate to use them again.
Customer in Greater London Posted on 27/09/2023 , work completed 11/08/2023
Exceptional service
Customer Service
Quality
Value
Steve and the team were conscientious from start to finish. They came at the time stated, making sure carpets and flooring was covered before beginning to transform the bathroom. They cleaned up after every days work and ensured that everything was in order on completion. An absolutely fantastic job. We would definitely recommend this company/team as they are friendly, knowledgeable, trustworthy and their quality of work is exceptional. Thank you Jennie and Tony
Customer in Medway Posted on 27/09/2023 , work completed 18/09/2023
Friendly, clean and quality
Customer Service
Quality
Value
CBS did a great job renovating our bathroom. They were diligent, tidied up at the end of each day, gave great advice, provided a quality finish, communicated well and were really flexible. We plan on using the team again in the future!
Customer in Essex Posted on 18/08/2023 , work completed 04/08/2023
Brilliant work again
Customer Service
Quality
Value
Steve and team completed 3 bathrooms for us earlier in the year and we were delighted with them, so when we were let down by insurance contractors who refused to complete work as it wasn’t like for like, we asked Steve if they would take the work on. The work involved replacing a cloakroom, walls and floors in 2 rooms, tiling the hallway, replacing wooden floors, fitting underfloor heating and decorating all rooms (all work to remediate flood damage). The team did a fantastic job again and we are really happy with the result. As before, the house was left clean and tidy every night and cleaned up beautifully at the end. A lovely team to work with and I wouldn’t hesitate to recommend them.
Customer in Greater London Posted on 29/07/2023 , work completed 06/06/2023
Bathrooms upgrades
Customer Service
Quality
Value
Again we have used Chigwell Bathroom Services for upgrading three bathrooms, Steve and his team arrived on time , made provisions to cover carpets and furniture before starting the work. As before an excellent job was carried out within the time frame and before they left hovered all the carpets and made sure the site was left in one hundred percent order. I can recommend this firm to carry out any bathroom installations, on time and quote very acceptable.
Customer in Essex Posted on 19/06/2023 , work completed 16/06/2023
Totally delighted !!
Customer Service
Quality
Value
On meeting Steve at the outset I was impressed with the way he handled us and the way he explained the job. From the day that Steve and the team arrived it was clear we had engaged a quality top-end outfit who were intent on delivering a fantastic bathroom. From the way his team covered all of the open areas of flooring and the bedroom it certainly gave us confidence in the process and I have to say that the end product looks absolutely first-class. I would without hesitation offer a huge recommendation to Steve and his team who all were immensely polite and courteous to myself and my wife whilst carrying out their specialised roles. Delighted with the end result and once again wish to highlight how satisfied we are with the whole job and would be happy to talk with any potential new clients to give them a full rundown of Steve and his impressive team.
Customer in Essex Posted on 05/06/2023 , work completed 12/05/2023
Bathroom update
Customer Service
Quality
Value
Steve, arrived when he said he would (8am) make sure all areas protected and carried out the upgrades. Over the past 30 plus years we have carried out numerous bathroom updates and wish we had known about Steve and his company then. Can’t praise him or the quality of his work high enough-just excellent- site left spotless every night even had his own hoover and all within budget. The finished work was perfect in all respects and would recommend him to anyone, in fact we have rebooked him for another bathroom improvement and look forward to having him back very soon. A very happy customer
Customer in Essex Posted on 24/04/2023 , work completed 29/03/2023
Bathroom installation
Customer Service
Quality
Value
Steve and the team were great from start to finish. They were super clean making sure they protected all carpets. He was clear about all timings throughout the project and ensured we were kept up to date with progress. Steve even helped fixing another small plumbing issue whilst working on the bathroom. The work has been finished to a high standard and a focus on small details ensuring fixings are well hidden. We’re really happy with the final finish, would happily recommend to friends and family.
Customer in Essex Posted on 15/03/2023 , work completed 14/03/2023
The trader replied (on 03/04/2023)
Many thanks for taking the time to leave us a great review. It always gives us great pleasure and satisfaction knowing our customers are left feeling very happy about their new refit and us as a company.
Very happy.
Customer Service
Quality
Value
After doing some research we chose Steve to renovate our toilet and bathroom whilst we were away on holiday, and we are so glad we did! He looked after our home leaving it very clean and tidy, he kept us updated every day with progress and ultimately delivered a very high standard of finish. He was also really easy to work with during the entire process. We've tried cheaper tradesmen in the past and got what we paid for. With Steve, we paid for a quality job and got one! I can't think of anything I'd change.
Customer in Greater London Posted on 01/03/2023 , work completed 23/02/2023
The trader replied (on 03/04/2023)
Thank you for leaving us a fantastic review and trusting us in your home whilst being away. We know it was a wonderful surprise to come home too.
Fantastic work, again!
Customer Service
Quality
Value
Steve and his team did a truly fabulous job creating two beautiful new bathrooms for us 5 years ago. So when a manufacturer’s fault emerged with the shower enclosure and we needed to have a replacement fitted, there was nobody else we wanted to trust with the work. We knew it wouldn’t be easy to take out the original enclosure, replace it with a different model of slightly different size, and leave everything looking perfect, but Steve and Ted worked a miracle. In our experience, Chigwell Bathroom Services are brilliant.
Suzanne in Essex Posted on 30/01/2023 , work completed 30/01/2023
The trader replied (on 03/04/2023)
It means so much to me on a personal level when we get asked back to carry out further works for a previous customer. Thank you for having the trust in us and for taking the time in leaving us a great review again!
Repeat customer
Customer Service
Quality
Value
This is the fourth time that my family and I have used Chigwell Bathroom Services. As always, Steve and team are a pleasure to have in the house. Steve project managed the entire bathroom refit on our upstairs and downstairs bathrooms and the only thing I had to do was supply the tea and coffee! The team are polite, respectful and took the time to engage with my 4 year old when she was home. They left the house clean and tidy every day and Steve was always quick to respond to communications via text or phone. I would highly recommend CBS.
Customer in Essex Posted on 22/01/2023 , work completed 15/12/2022
The trader replied (on 03/04/2023)
Thank you for the lovely comments in your review. It always gives me great satisfaction knowing that we are doing a great job. It was a pleasure to be back doing work for you and your great hospitality for keeping us going with a supply of tea and coffees during the whole duration we were with you. Thanks again for your business!!
Fabulous bathrooms.
Customer Service
Quality
Value
Steve and team have given us three fabulous bathrooms, replacing a family bathroom and two en suites which were all leaking. The tiles we chose for the showers were individual hexagonal tiles which were difficult to work with - Simon was meticulous in setting out the pattern and making sure it flowed properly around the corners. The result is fantastic. The whole team were friendly and helpful, even helping make good decorating issues from other tradesmen outside the bathrooms. They ensured all surfaces were covered, cleaned up meticulously each evening and did a very thorough clean as each bathroom was completed (thanks Ted). A brilliant team that we wouldn’t hesitate to recommend.
Customer in Greater London Posted on 23/09/2022 , work completed 23/09/2022
The trader replied (on 03/04/2023)
Thank you both for your kind words and for leaving us such a great review. It was an absolute pleasure working along side you all to produce the great outcome of your family bathroom and two en-suite rooms. I am delighted with the finished projects. It was a pleasure working for such a lovely great family.
Outstanding work.
Customer Service
Quality
Value
We were very happy with the bathroom renovation carried out by Steve and his team. He was very friendly, professional and arrived on time each day. He covered our hallway and stairs on the first day with a protective layer and cleaned up meticulously and the end of each day. Steve's co-workers were also very friendly and professional. The standard of the end product was extremely high and we would not hesitate to have him again. In fact, we intend to renovate our cloakroom soon and we have already spoken to him about carrying out the work.
Claudia & Henry in Greater London Posted on 30/07/2022 , work completed 26/07/2022
Excellent Company
Customer Service
Quality
Value
Yet again another superb installation from Steve and his team carried out, this time a new kitchen. The work was carried out to schedule in a cheerful and professional manner. Always happy to oblige on any particular requests I cannot recommend Chigwell Bathrooms enough.
Customer in Essex Posted on 13/06/2022 , work completed 20/05/2022
The trader replied (on 03/04/2023)
Thank you for your review. It was a pleasure working with you to build your dream kitchen.
Replacement of shower cubicle
Customer Service
Quality
Value
Chigwell Bathroom Services replaced an old shower unit by ripping out the old surround and the backing tiles. He replaced it with shower boards and a new tray and surround. We had problems with the delivery of some of our items so our job had to be put back. Steve was very accommodating, professional and did an excellent job of fitting us in around his schedule because of the delays with our deliveries (not his fault!). He did a first-class job and was such a clean worker, covering all our stairs and hall with protection for our carpets. I would thoroughly recommend him.
Customer in Essex Posted on 02/05/2022 , work completed 13/04/2022
The trader replied (on 03/04/2023)
Many thanks for taking the time in leaving us a review. Delivery times did delay us but lucky enough we managed to work through this without too much upheaval for you. We take great pride in covering all carpets, wooden floors ect. We do what others can’t and don’t do!!
Beautiful new bathroom
Customer Service
Quality
Value
Steve and his team did a great job of refurbishing my dilapidated and leaking bathroom. The work included replacing the ceiling, plastering throughout, new lighting and pipework. They also decorated my hallway and replaced the hall radiator. I am really pleased with the result: a lovely finish and a transformed bathroom which is so nice to use. Steve was very organised, helpful and friendly and kept me informed at each stage as I was away when much of the work was carried out. I appreciated his experience and guidance on fittings and layout. Everything was done on time and within budget. Steve followed up at the end to make sure I was happy with everything - he quickly returned to change the tap and make adjustments after the supplier provided the wrong model. Steve and the team kept everything clean and tidy and did a good job of clearing all up at the end. The three flights of stairs to my flat will not have been easy but they got everything up and down without complaint. I would use them again.
Customer in Greater London Posted on 10/04/2022 , work completed 31/03/2022
The trader replied (on 03/04/2023)
Many thanks for your great review. It was a pleasure working together to remodel your old bathroom and transforming it into a new modern bathroom even if it means going that extra mile . The stairs definitely kept us all fit.
Two stunning new bathrooms
Customer Service
Quality
Value
After 20 years both our family and en-suite bathrooms needed updating. Steve and his team were able to make our dreams into reality. They worked hard, nothing was too much trouble and even finished the job a couple of days early. The work is of a high standard and they were professional and kept everything clean and tidy. I would definitely recommend Steve.
Customer in Essex Posted on 05/01/2022 , work completed 08/12/2021
The trader replied (on 03/04/2023)
Thank you for taking the time in leaving us a lovely review. We always aim to please our customers and our team work hard from start to finish to maintain our high standards, especially in leaving your home clean and tidy throughout the project. Thanks again for your business.
Exceptional Work
Customer Service
Quality
Value
We have just used Steve and his team for the third time and, as ever, they have completed the work to the highest standards. Our bathroom has been completely transformed with amazing results. Steve and his team are highly professional and the finished product is faultless. He ensures the highest levels of quality at each stage. Steve is excellent at project managing the entire process, he is really punctual and cleans up thoroughly at the end of each day. We would not hesitate to recommend Chigwell Bathroom Services.
Customer in Greater London Posted on 13/11/2021 , work completed 03/11/2021
Excellent service (again) by Chigwell Bathroom Services...
Customer Service
Quality
Value
We had previously used Chigwell Bathroom Services to renovate our bathroom, so when it came to a complete renovation of our kitchen, based on the excellent experience we had previously with Steve and his team, we knew the company we wanted to work with. To say we have been blown away by the results would be an understatement! All required works were explained fully beforehand (essentially taking the kitchen space back to a shell, repairing/renovating the walls/floor and fitting a completely new kitchen) and a clear quote provided, along with realistic timelines. The job was delivered to budget and on time with the minimum of fuss. No nasty surprises, price wise, and no delays. Chigwell Bathroom Services has completely transformed our kitchen, and we couldn't be more impressed with the results, nor recommend them highly enough.
Customer in Essex Posted on 26/10/2021 , work completed 18/10/2021
The trader replied (on 28/10/2021)
Thanks for posting us the great review. It was a pleasure to be called back as a returning customer to remodel your kitchen, although small it was tricky from start to finish and involved lots of work to achieve the look you wanted and that you are pleased with. So glad you were happy with the end result! Thanks again for looking after us (especially rearranging your vehicles to allow us parking on site) and also supplying us with Costa Coffee "was a lovely touch.. All the best Steve
Excellent Workmanship
Customer Service
Quality
Value
There is not enough space in this box to tell you how delighted we are with our new bathroom. Starting out the venture of selecting items and a company was daunting not knowing what you are going to get until the job is done. Having made up our minds to go with Chigwell Bathrooms we were not disappointed; they answered all our questions, gave great advice and even liaised with the shop on our behalf. If you want top quality professional craftsman who not only take pride in their work but respect the householders and their home, then hire Steve and his Team. From day 1 they advised us of the schedule of work so together we can plan; very important for us as we only have one toilet in the house! Steve was on-site to co-ordinate the plasterer, tiler, painter, electricians and mastic man. Everyone of them was polite, great banter and working to Steve's high standards. Our hallway, stairs and landing was covered with protective coverings which was taped down securely, all their tools were stored tidily, they vacuum at the end of the day and even brought a mop and bucket. Their punctuality was excellent and arrive every day with a smile on their faces ready to start work. Very impressed Steve cleaned the bathroom and vacuum when they finished the job! We had a plan for a bathroom with a "spa" feel - we now have Champneys. Thank you so much Steve, Chris and the team for making our dream come true. We definitely know who to contact when we plan to revamp our kitchen.
Sandy and Jamie in Greater London Posted on 16/09/2021 , work completed 15/09/2021
The trader replied (on 28/10/2021)
Thank you for leaving us a brilliant review. It was a pleasure working and getting to know you both. You left us to it and we produced the perfect bathroom that you longed for. Teas, coffees and biscuits flowed throughout the day. Thanks for also looking after the whole team. Thank you again for your business, Steve.
Highly recommended
Customer Service
Quality
Value
Steve and his team have just completed another refurbishment for me. This time transforming a rather dated cloakroom into a smart modern one to a high standard and finishing the project on time. I am impressed with Steve’s organisation of his team and their high standard of workmanship including always clearing up after a day’s work. As a company, I cannot recommend them highly enough.
Ros in Essex Posted on 01/09/2021 , work completed 27/08/2021
The trader replied (on 28/10/2021)
Thank you for leaving us yet another great review, its very much appreciated. Thank you for your hospitality in keeping us supplied with teas. Through talking with each other and discussing the final details of your project helped to achieve the look you longed for.. Once again thank you for your business! Steve
Professional
Customer Service
Quality
Value
We had our en-suite bathroom fitted. The works were not completed in time through no fault of Stephen as the units ordered did not come in time from the showroom. I cannot fault Stephen for his work ethics an cleanliness. He always kept us informed of the progress and chased up the showroom . He made sure that as soon as the goods arrived he fitted us in often working late and early starts to complete the work. His diligence and attention to detail was exceptional. The house was left spotless after the work was completed
Customer in Essex Posted on 24/08/2021 , work completed 09/07/2021
The trader replied (on 28/10/2021)
Thank you for leaving us another great review. It was a pleasure working for you again to give you a whole new en-suite shower room. Thank you for vacating your bedroom which gave us plenty of space to work and move around as it was a major refurbishment. It was nice chatting to you in the mornings to discuss the days work before you set off for work yourself, leaving us with plenty of teas, coffees that you so kindly left out for us to use. All the very best Steve.
Excellent Company
Customer Service
Quality
Value
Steve and his team recently completed a bathroom refurbishment for me on time. I found them to be extremely professional and their workmanship of a high standard so I cannot fault them in any way. Therefore I have no hesitation whatsoever in recommending them as a company.
Customer in Essex Posted on 23/08/2021 , work completed 04/08/2021
The trader replied (on 27/08/2021)
Many thanks for taking the time to leave us your review, it was a pleasure spending time re modelling your bathroom and achieving the finished look. Kind regards Steve
Cloakroom transformation
Customer Service
Quality
Value
This is the third project Chigwell Bathroom Services have done for us and we are delighted with the results. The team are delightful, helpful and professional so they achieve an extremely high standard in their work. This time they replaced a tired, old downstairs cloakroom. It has been transformed and looks beautiful. The project was managed efficiently, the team were tidy and cleared up each evening so there was minimum disruption and we had complete confidence in every tradesman who worked in our home. We have absolutely no hesitation in recommending Chigwell Bathroom Services
Customer in Greater London Posted on 04/06/2021 , work completed 03/06/2021
The trader replied (on 27/08/2021)
Many thanks for your review, it was a pleasure spending time re modelling your downstairs cloakroom. We take great pride in covering your carpets, wooden floors ect. and to keep disruption to a minimum. Thank you again for your business. Regards Steve.
Fantastic work and service
Customer Service
Quality
Value
I can't recommend Chigwell Bathroom Services highly enough. We have used Stephen to do several jobs now and the work is always very high quality and with great attention to detail. He is always reliable and turns up when he says he will and offers sound advice. His charges are reasonable and we would definitely get Chigwell Bathroom Services to do any bathroom work again for us.
Michael in Essex Posted on 19/05/2021 , work completed 03/05/2021
The trader replied (on 27/08/2021)
Hi Michael, thanks for taking the time to leave us a great review, it is always appreciated. It is always so pleasing when a customer asks you back to transform yet another room, means we are doing something right! We really do appreciate your business. All the best Steve.
Professional
Customer Service
Quality
Value
Steve and Jack rolled up on the appointed day and spent almost two hours covering the floors so there was no damage. They managed the project to a tee. A really well managed and efficient job. Nothing was too much trouble. Once the tiles were removed Steve had to replace rotten floorboards at no extra charge! He also fitted a new hot water tap, again at no extra charge. We are really pleased with his work and ethics and would highly recommend him and Jack. You will always have to wait but worth the wait! Ready for the next bathroom at the end of this month.
Customer in Essex Posted on 02/05/2021 , work completed 22/04/2021
Top Plumber!
Customer Service
Quality
Value
Steve and Jack were exemplary in their work from start to finish . They ensured all my carpets were covered before they started work and arrived 8 am sharp each morning . They were perfectionist in their work ensuring all plumber, fitting, tiling etc were all done to a high standard . So over the moon with my new bathroom and updated shower room . Cannot recommend them highly enough . Lisa Horsham
Customer in Essex Posted on 07/12/2020 , work completed 27/11/2020
The trader replied (on 11/12/2020)
Dear Lisa, Thank you so much for your lovely kind review. It was a pleasure working with you to obtain the end results. There's nothing better to know we have another very satisficed customer!
Stunning Bathroom
Customer Service
Quality
Value
Steve did such a great job at converting my mum's bathroom into a wet room. She loves it and so do I. I cannot recommend Chigwell Bathrooms highly enough. They were clean, efficient and left the bathroom looking like a 5 Star hotel en suite. What an amazing transformation. She couldn’t wait to take a shower!
Linda in Epping Posted on 03/12/2020 , work completed 25/11/2020
The trader replied (on 07/12/2020)
Thank you for taking the time to leave us a great review. It was a pleasure working on your dear mums wet room as I know what a difference it will make to her lifestyle and how much easier for her to use!
Excellent bathroom refit
Customer Service
Quality
Value
We couldn't be happier with our new bathroom. Steve, Jack and the team were professional and friendly, and the job was brilliantly project-managed and completed to the highest standard. We would have no hesitation in recommending these guys to anyone. Very happy customers!
Customer in Essex Posted on 08/10/2020 , work completed 14/08/2020
The trader replied (on 07/12/2020)
Many thanks for taking the time to leave us a great review. It always gives us great pleasure and satisfaction knowing our customers are left feeling very happy about their new refit.
Fantastic all round service
Customer Service
Quality
Value
100% happy with our bathroom refit. CBS's overall services are excellent. They can handle complex re-fits and have a team of friendly professionals who come in separately to complete the specific tasks where they are highly skilled. They arrive on time every day, are friendly and considerate to your neighbours and leave your house clean and tidy at the end of each work day. Levels of communication and workmanship are excellent. Steve and Jack ask questions as they go along to ensure you're happy and everything is progressing in line with your requirements. Have recommended CBS to a couple of people already. 10/10 (and they even bought me lunch one afternoon!)
Customer in Greater London Posted on 02/10/2020 , work completed 02/09/2020
The trader replied (on 12/10/2020)
Your very welcome, it was a pleasure working at your home. We treat your house like it’s our own. We can do the most difficult of bathrooms and see the project out to it’s best. You kept the team in tea,coffee and biscuits many thanks, Steve.
Exemplary on every level
Customer Service
Quality
Value
From the moment the guys arrived, decked out in corporate livery plus suitable PPE, I knew I had selected a good company. Whilst I had to wait for my job to be done, I considered that if the company was in such demand, they must be good and I was not wrong. The job was completed professionally and expediently and with 100% satisfaction.
Customer in Essex Posted on 24/09/2020 , work completed 24/09/2020
The trader replied (on 12/10/2020)
Many thanks for your review, it was a pleasure spending time re modelling your bathroom. We take great pride in covering your carpets, wooden floors ect. We do what others can’t and don’t do. Regards Steve.
Fantastic bathroom
Customer Service
Quality
Value
Well managed bathroom project, with a high standard of workmenship and attention to detail. The house was left tidy and clean each night. Friendly and approachable. Happy to discuss ideas and guide in the right direction. Fantastic new bathroom, I love my lights. Thank you Steve and Jack for all your hard work. I would highly recommend Chigwell Bathrooms.
Customer in Greater London Posted on 13/09/2020 , work completed 11/09/2020
The trader replied (on 12/10/2020)
Our customers dreams are our beliefs. We manage the unbelievable tasks and achieve what you the customer deserves. We put 100% into our work to obtain this. Many thanks for keeping us supplied with drinks Kind regards Steve
DUPLICATE Excellent from start to finish
Customer Service
Quality
Value
We have been really impressed with Steve, Jack and the team and cannot recommend them highly enough. They completed a bathroom overhaul for us in two weeks and the job was brilliantly project-managed and completed to a really high standard. The guys were friendly, professional and tidy - nothing was too much trouble. Wouldn't hesitate to recommend.
Customer in Essex Posted on 02/09/2020 , work completed 21/08/2020
The trader replied (on 07/12/2020)
Thank you guys for a fantastic review. It was a pleasure working for you and knowing we leave another happy customer. Thank you for your business!
Transformed bathroom
Customer Service
Quality
Value
Can’t recommend these guys highly enough. Super quality job and brilliantly project managed to time and budget. Their workmanship was really good and they were really friendly and helpful. Delighted with our new transformed bathroom.
Customer in Greater London Posted on 08/08/2020 , work completed 20/07/2020
The trader replied (on 12/10/2020)
Appreciate your review, many thanks. We aim to please our customers and our team work hard to get the perfect bathroom. The plan you get is built to that design. The 3D plan is like standing in your bathroom, until we bring it to life size. Kind regards Steve
Great work
Customer Service
Quality
Value
They did a brilliant job and they were very friendly. I highly recommend them to others. Thank you.
Customer in Greater London Posted on 24/07/2020 , work completed 24/07/2020
The trader replied (on 12/10/2020)
Your very welcome, I’m glad you appreciate our hard work! We am to please and our customers see this throughout our time working on there project. Regards Steve
So good we used them twice!!
Customer Service
Quality
Value
We want to praise Steve and Jack for bouncing back straight after lockdown, to provide their usual seamless professional service. It was the 2nd job they have done for us, and we had originally chosen them on the warmest recommendation of our neighbours. Like the first job it was complicated - an old house with layers of tiles over a lathe and plaster surface, crumbly old bricks, labyrinthine pipework to move and water flowing between appliances on 4 floors. As we anticipated, they dealt with it all and created us a beautiful new bathroom with no angst to us at all. One of them was present every time a new craftsman joined the project eg tiler, carpenter, electrician, to hand over. Each new trade was executed efficiently and as courteously as Steve and Jack themselves. Our house was swathed by them in protective dustsheets and the carpets were sealed up with an adhesive roll of durable plastic. We were mopped and swept up each night, and the drive was left spotless. Their attention to detail extended to changing the carpet gripper at the edge of the bathrooms tiled floor. They painted the ceiling and even refreshed our paintwork to leave the bathroom sparkling. They were spot on for quality, price and timing and left us with a great end-product. We sincerely recommend them because you do get what you pay for.
Customer in Greater London Posted on 26/06/2020 , work completed 24/06/2020
The trader replied (on 12/10/2020)
Great review and kindest words. You treated us so kindly, and gave us your parking place for both jobs we done for you not forgetting the tea, coffee and biscuits that kept us all going. It was a delight to work for you on two projects, your review said it all! Many thanks Steve
Quality company and very professional
Customer Service
Quality
Value
Chigwell Bathroom Services proved to be everything we were looking for in a bathroom company and certainly lived up to previous reviews. We had to wait a couple of months for them to start as they were already booked up but now I understand why. Steve, Jack and Louie’s attention to detail is quite phenomenal. Each day they arrived promptly just before 8am so always started on time. The hallway, stairs and bedroom carpet were protected initially and then swept and washed down each night. The job was completed on time with minimal disturbance to us generally. Decisions and choices throughout were handled in a very professional manner and with consideration to our requirements. The plasterer and tiler who they obviously use frequently were equally easy to deal with. Our job consisted of new ceiling and lights, fully tiled walls, new tray and screens, toilet, vanity unit, sink and mirror. We now have a wonderful new en suite shower room thanks to these guys and would not hesitate in recommending them to others.
Customer in Greater London Posted on 12/02/2020 , work completed 10/02/2020
The trader replied (on 12/10/2020)
Great review, many thanks for your kind words. We are very booked up and our customers are willing to wait as they know by our nearly 100, 5 star reviews how good a job they will get. We are all eager to start early in the morning, as the 2-3 week slots are calculated between our team! We have so long to rip out, plumbing, before plasterers come in! Then Tiler’s, ect. So the job goes to plan and we finish on time. All the very best Steve
Fast professional installation
Customer Service
Quality
Value
Steve and his team completed my lovely new ensuite bathroom in the agreed time frame. This was despite the job throwing up extra problems due to leaks which had rotted the floor and walls. They took great care with coverings to protect our home before the work began, and vacuumed, swept up and mopped daily throughout the work.
Customer in Greater London Posted on 27/01/2020 , work completed 20/01/2017
Exemplary en-suite bathroom refit
Customer Service
Quality
Value
Stephen, Jack and Louie, in co-ordination with other sub-contracted workmen, did a great job refitting our en-suite bathroom, complete with new shower including glass & tray, radiator, extractor fan & new roof vent, toilet, mirror, basin & cabinet, tiles, walls, lighting and ceilings. Project management was exemplary, with all workmen arriving punctually over the two weeks, and tasks proceeding in a well organised fashion with a minimum of disruption to normal routines. Great attention was paid to clean-up and protective coverings for all areas involved. Full priority was given to our job throughout the task. At all times the team were polite, congenial, and diligent, and team leadership was clearly executed. The job has been completed to an excellent finish and we are very happy with the result. Minor adjustments and queries evolving throughout the job were received cheerfully with a strong commitment to customer satisfaction. In follow up after completion the team went above and beyond the call of duty, even correcting other plumbing faults they observed, unrelated to the en-suite itself. During our own survey of quotations prior to the work we noted Chigwell Bathrooms were not the cheapest, but they were worth any difference. Their expressed commitment to after-service is sincere. They came very well recommended, positive reviews proved correct, and we are very glad we chose them. We recommend them heartily and unreservedly.
Customer in Essex Posted on 19/12/2019 , work completed 29/11/2019
The trader replied (on 06/01/2020)
Many thanks for your great review. It was a pleasure working together. We go that extra mile and if I spot any other little jobs/snags that needs attention during our planned works, we are always happy to get this sorted as well so it causes let problems in the future. Many thanks for keeping the team happy with tea and biscuits throughout the project. A great family to work for!
En-Suite Refurb
Customer Service
Quality
Value
Steve and Jack did the refurbishment of our en-suite. They replaced the old shower, flooring, installed new lighting and shower pump etc. Did a super job. All the floors were covered and there was no mess. Would happily recommend Chigwell Bathroom Services
Customer in Essex Posted on 06/12/2019 , work completed 04/12/2019
The trader replied (on 14/01/2020)
Thanks for your review. It was a challenge just to do part en-suite but the shower did need some renovation work, i.e. the floor under the old tray was so far gone we renewed this in the correct materials free of charge. Sorry to see the 4 star rating on the "value" but I'm sure this is because of the additional supply and installation for the new pump. We only fit the best and being a Stuart Turner twin negative head it wasn't cheap! This work was done after our existing quote as the original pump was leaking and wouldn't do the job in hand. Many thanks for keeping the team in teas & coffee throughout.
Second time we have used CBS
Customer Service
Quality
Value
This is the second job we have asked CBS to do - which tells you a lot. As before, you can trust their quality of work, they are very friendly and very respectful of your house. Glad I was recommended such a good firm.
Customer in Greater London Posted on 21/11/2019 , work completed 18/10/2019
The trader replied (on 14/01/2020)
Many thanks for your review. It was a pleasure to do your second job and so glad we could assist. We treat every home as if its our own and wouldn't do it any other way. I'm very grateful you remembered us!
Bathroom transformation
Customer Service
Quality
Value
We have just had our bathroom and downstairs toilet refurbished by Steve & Jack and both rooms look exactly as we had hoped they would. From day one, Steve and his team treated our home with care and respect, keeping it as clean as possible, with coverings laid over hardwood flooring and carpets and dust sheets over the staircase. They were friendly and pleasant to have around every day. If we had any queries or needed something altering at the last minute they were willing to oblige. Thank you Jack & Louis for hoovering and mopping down each day so that no dust was left around the place. Thanks also to Chris the tiler whose work is very precise and neat and to the plasterers, electrician and mastic man who made it all complete. Chigwell Bathroom Services are well worth what they charge. Attention to detail results in a really good finish and the quality of work is outstanding. We would recommend this company without any hesitation.
Customer in Greater London Posted on 14/11/2019 , work completed 08/11/2019
The trader replied (on 22/11/2019)
Thank you both for your kind words and for leaving us such a great review. It was an absolute pleasure working along side you all to produce the great outcome of your shower room and downstairs WC room. I am delighted with the finished rooms. A big shout out to Juliet for your kind hospitality throughout, keeping us all going with plenty of tea, coffee and biscuits. It was a pleasure working for such a lovely great family.
Family bathroom refurbishment
Customer Service
Quality
Value
Steve and Jack did a fantastic job of completely refurbishing our family bathroom. They were always very pleasant to deal with and worked in a very neat and tidy way each day and ensured they kept everything as clean as possible (protecting the carpets outside the bathroom etc.). They kept us informed throughout the process and responded quickly to any queries we had. The end result is a wonderful family bathroom that suits our needs and looks great - their workmanship is clearly of a high quality. There was some miscommunication with the shop selling the sanitary ware about our new radiator but this issue was resolved quickly and effectively. Apart from this, the work was completed within the schedule.
Customer in Essex Posted on 23/10/2019 , work completed 15/08/2019
The trader replied (on 04/11/2019)
Thank you both for taking the time to leave this lovely review. It was a pleasure working at your home. Being able to talk through our next days work with yourselves and then being left to get on with things insured everything went to plan. We always go that extra mile above the rest of our competitors, for example.. I wasn't happy with the ceiling, so we took it upon ourselves to plaster and paint part of it so it looked as good as the rest of your new bathroom and still getting it finished on time.
Very happy customer
Customer Service
Quality
Value
I recently needed a pipe run under the floor from one side of my house to the other and wasn’t sure how this was going to be possible. I contacted Steve, who I have used in the past for a number of our bathroom refurbishments, always completed on time and to a high standard. He knew immediately what was needed to be done to complete the job, and despite running into a few complications managed to complete the job perfectly and on time. I would highly recommend Steve and Jack without hesitation.
Customer in Essex Posted on 22/10/2019 , work completed 09/10/2019
The trader replied (on 04/11/2019)
Thanks for a great review. It was a task for us to achieve as all the normal routes were not possible. so we did all the work under the floor area gaining access through the floors in two rooms and got the job done. Thank you for looking after us with cups of tea and coffees.
What a transformation!
Customer Service
Quality
Value
Stephen and Jack worked very hard to transform our old leaky bathroom into a cool, modern, fully tiled watertight shower room. Stephen made several suggestions we hadn't really considered which we adopted, and we're really happy with the results. Thanks also to the tiler and mastic man who work alongside CBS for their excellent work. They all kept everything as clean as possible, with Stroll & Roll placed over the carpets and (a first for work we've had done on this house!) very clean dust sheets to protect everything. We would recommend them for anyone considering a new bathroom.
Customer in Greater London Posted on 10/10/2019 , work completed 07/10/2019
The trader replied (on 04/11/2019)
Thanks for your review. It was a hard bathroom to tackle so being able to complete this while you were both away on holiday meant it gave us more time to achieve this and to finish on time. It was very lovely and exciting to hear your thoughts when you got home. Thanks for leaving all the tea & coffee out for us to help ourselves :-)
The only team to use
Customer Service
Quality
Value
Steve and Jack are quite simply the best team you can get and is well worth the wait. Their knowledge, skill and attention to detail is second to none, it was a pleasure having them in the house where they took great care, gave trusted advice and delivered fantastic work. I couldn't recommend them more where you are guaranteed to have an amazing bathroom at the end of it.
Customer in Essex Posted on 01/07/2019 , work completed 29/05/2019
The trader replied (on 14/07/2019)
Thank you for taking the time to write this review! We are very happy to hear from another satisfied customer!
Everything as you would have wanted it
Customer Service
Quality
Value
I have no hesitation in giving CBS the highest review I can. This is what makes them stand out from the rest: real attention to detail for a top quality finish; very tidy, protective mats throughout hallway and stairs, Jack hoovered and mopped down every evening, so no dust around the place; Steve has tons of experience, he knows what is doable and what isn't and you can have confidence in his work; Steve also has a good eye for design, he suggested ideas that improved the look. CBS also work with other top quality professionals eg Chris the tiler did his bit to create a really good finish. Ours was a big job, 6 weeks in total, so it really helps that they are friendly, reliable and are happy to answer your questions. I honestly could not recommend them more.
Customer in Greater London Posted on 21/05/2019 , work completed 04/05/2019
The trader replied (on 08/06/2019)
Thank you for taking the time to write this outstanding review! we're very happy we have met your expectations!
Excellent work and efficient
Customer Service
Quality
Value
Steve and his team laid a new tile floor in our kitchen after removing an old wooden floor. The work was carried out to an excellent quality. Any mess and dust was kept to a minimum and they cleaned the kitchen once the work was finished. They consulted with me through out the work. We are very pleased with the final result and would highly recommend this company.
Customer in Essex Posted on 04/05/2019 , work completed 02/05/2019
The trader replied (on 08/06/2019)
Thank you for taking the time to write this review! We are very happy you're satisfied with our work.
No hesitation in recommending this contractor
Customer Service
Quality
Value
As a Chartered Surveyor I have been looking for a company like this. Knowledgeable and Professional in listening to what we wanted to achieve. Detailed quotation, honest answers to when the work could be carried out (no wonder they are booked up so far in advance). Dust sheets laid every morning and removed every evening. Stair carpet protection in place throughout the job. Excellent workmanship throughout and no silly extras on the final invoice. Absolutely no hesitation in recommending them.
Customer in Essex Posted on 26/04/2019 , work completed 25/04/2019
The trader replied (on 22/05/2019)
We're very happy we were able to meet your standards! Thank you very much for the great review!
Helping save our bathroom
Customer Service
Quality
Value
Great, quick job for an excellent price. Another builder badly let us down and left us with a leaking toilet, shower and hand basin. The bathroom was completely unusable. Chigwell Bathrooms did some amazing key hole surgery on our bathroom and now it is full functional. All done and dusted in less than 4 hours.
Customer in Essex Posted on 24/04/2019 , work completed 23/04/2019
The trader replied (on 22/05/2019)
Thank you for your review! we're very happy we were able to help!
There's a reason they're booked up months in advance.
Customer Service
Quality
Value
CBS have just completed a full refurbishment of our bathroom (approx. 5 sqm.), which included removing a WC partitioning wall, building out onto the landing, tiling walls and floor, and fitting a full suite plus accessories. We were recommended CBS by a previous client back in the summer, so arranged a visit to discuss the job and provide a quote. All very straightforward. What we didn't realise is how busy these guys are. When we finally got around to arranging a start date in November, March was the earliest available slot. I can say though, that they're definitely worth the wait. The reason being the quality of work is outstanding. During the first week of the work we were out of the country, which could have been a worry. Not so with Steve and Jack. Any problems were relayed to us and dealt with swiftly, and we returned home to find all tools and materials neatly stored away. This was also the case for the remainder of the job. From the initial meetings to completion, the service received was always prompt, friendly and courteous, with Steve or Jack always willing to answer any questions or give advice when needed. Always on time, or early for the most part, they kept us updated every morning on what would be happening that day. If we had another bathroom in need of work, CBS would be my first choice. Just don't expect them to start next week. Or the next. Or . . . .
Customer in Greater London Posted on 28/03/2019 , work completed 22/03/2019
The trader replied (on 22/05/2019)
Great review and recommendation, thank you very much for taking the time to write it!
Bathroom and Shower-room complete renovation
Customer Service
Quality
Value
Chigwell Bathroom Services completely renovated a shower room and main bathroom. Each job had various challenges in different areas, but Steve and Jack were always enthusiastic and ready to tackle all of them. The rest of the crew (Chris, Dave and Lee) were also very professional and paid great attention to detail. I would strongly recommend Chigwell Bathroom Services to anybody looking to renovate their bathrooms.
Customer in Greater London Posted on 06/02/2019 , work completed 29/09/2018
The trader replied (on 22/05/2019)
Thank you for the great review, always a pleasure hearing from our customers!
Total Bathroom Refit
Customer Service
Quality
Value
Chigwell Bathroom Services have just completed a total refit of our bathroom. It was a job I was dreading but all my worries were unfounded as Steve and all his workmen were wonderful to have around. They had complete respect for my home, whether I was here or not, never cut corners and worked methodically and neatly. They were always punctual, never took time off once they started our job, and at the end of each day left their tools neatly, out of the way, and our home clean. Most important of all of course, their work was excellent with great attention to detail, making the finished room a pleasure to be in. I would thoroughly recommend Chigwell Bathroom Services to anybody requiring their bathroom done. Thank you Steve and Jack, Chris the Tiler, Dave the Plasterer and even Lee who picked up all our rubbish. Jo
Customer in Greater London Posted on 24/01/2019 , work completed 21/01/2019
The trader replied (on 22/05/2019)
Thank you for taking the time to write this fantastic review! It was a pleasure working for you!
Excellent workmanship and service received from day 1
Customer Service
Quality
Value
What can I say about CBS that hasn’t already been said by other customers... Exceptional service from the moment Steve steped through the door to complete the quote to the last day of installation. Steve, jack and the team were amazing I completely felt at ease from day 1 when Steve completed our quote, suggesting improvements to the plan we currently had and even suggesting a bathroom supplier who also exceed all expectation. During installation Steve and Jack kept my house protected and clean every single day, I was concerned about the mess but there was none. The workmanship is 2nd to none and have had some many comments about the standard of the work and how amazing it looks. Nothing was too much trouble for them both and it was a pleasure to have them in my house carrying out the work. I got daily updates if I was not at home and didn’t have to take any time off for deliveries etc as Steve took care off all of this for me. All I can say is a big thank you to Steve, Jack and the Team for here outstanding Service and workmanship...
Customer in Essex Posted on 15/01/2019 , work completed 26/11/2018
The trader replied (on 15/05/2019)
We are very grateful for this fantastic review! Always great to hear we've met or exceeded our customers' expectations!
Shower and screen
Customer Service
Quality
Value
We have used Chigwell bathrooms before so we were not surprised by the high standard of work that we saw. A new shower and screen were fitted over a bathroom and the work was carried out efficiently and cleanly. Steve and Jack are an excellent team.
Customer in Greater London Posted on 30/12/2018 , work completed 12/12/2018
The trader replied (on 15/05/2019)
Always a pleasure to do business with another satisfied returning customer! Thank you for taking the time to write this review!
New Ensuite
Customer Service
Quality
Value
This is the third time we have used CBS. Same high standards and attention to detail. Left the house clean and tidy and protected carpets throughout. Steve and Jack are a pleasure to have around the house. Ensuite is fantastic!
Customer in Greater London Posted on 18/12/2018 , work completed 20/11/2018
The trader replied (on 15/05/2019)
Thank you for writing this review! The satisfaction of a loyal customer is the greatest reward for hard work!
New shower door
Customer Service
Quality
Value
Chigwell Bathroom Services, Stephen and Jack, took great care with our house when they fitted our new shower door. Friends had recommended them for their quality work, professional manner and cleanliness and I was not disappointed. They covered our floor from the front door to the bathroom and wore shoe covers while so doing. They cleaned the area thoroughly when the installation was finished re-masticking edges and even removing our old limescale so the bath/shower looked great. The work was completed swiftly and all the rubbish taken away. Great service and at the agreed price.
Customer in Greater London Posted on 17/12/2018 , work completed 13/12/2018
The trader replied (on 15/05/2019)
Thank you for taking the time to write this review! We always do our best to protect our customers' belongings and leave the area we don't work on in the same state as it was before our arrival :)
First new bathroom - exceeded expectations
Customer Service
Quality
Value
The new bathroom installed for me by Chigwell Bathroom Services ("CBS") is the first time I have undertaken a full room renovation, so naturally I researched the project fairly extensively and obtained quotes from various different people before finally proceeding with CBS. CBS were neither the cheapest nor the most expensive quote I obtained, but based on reviews, the professional approach and advice from Steve during the first meeting, and level of detail in the quotation, I decided CBS were the best option. Now the installation is complete, I know I made the right decision. My expectations for the end product were high but I can honestly say my new bathroom looks even better than I had expected. CBS obviously take a great deal of pride in the work that they do and are keen to see that it is completed to the customers satisfaction. This is exemplified by the fact that Steve will be returning shortly to seek to fix an electric bathroom mirror which was faulty on delivery from the supplier, so we have had to wait for a new part from the supplier which they believe will fix the fault. Like many have said before me, I would strongly recommend CBS to anybody looking for a new bathroom.
ShaunM Posted on 29/10/2018 , work completed 29/10/2018
The trader replied (on 17/12/2018)
Hi Shaun, Sorry for the late reply, we have been busy busy.... Thank you so much for taking the time to write your fantastic review and we are delighted to hear that you are more than happy with the outcome. Its always so lovely to hear from another happy customer :-)
Recommendation od Chigwell Bathroom Services
Customer Service
Quality
Value
Chigwell Bathroom Services renovated 2 bathrooms in our property and completed a number of other jobs in other bathrooms. It was a major job which they completed with great professionalism and exceptional care. The main quality was their clarity predictability and the attention to detail. we are very happy with the outcome as it exceeded our expectation.The other aspect that was very good was their cleanliness the care they took over every element of the property we were able to continue to live in the house with minimum disruption. They were caring and trust worthy. I highly recommend the company.
Which? Trusted Traders Consumer Posted on 15/10/2018 , work completed 15/10/2018
The trader replied (on 17/12/2018)
Thank you for your great review for the 2 bathrooms we completed. It was a pleasure working for you both and everyone involved very much appreciated your hospitality. We always try our best to keep disruption to a minimum thus allowing our customer to continue their day to day living as normal as possible. Thanks for choosing Chigwell Bathroom Services and thanks for your business!
Very satisfied customers
Customer Service
Quality
Value
Steve and his team did a full refurbishment of one of our bathrooms, removing tiles from the walls and floor, taking out the bathroom suite and the radiator, light fittings and extractor fan, and creating a fully tiled shower room. Steve managed the project very efficiently, letting us know when each stage of the process would be completed, and he and Jack and the others involved were punctual, courteous and professional. We are delighted with the work they have done and would recommend them unreservedly.
Brian Atherfold Posted on 07/10/2018 , work completed 07/10/2018
The trader replied (on 17/12/2018)
Dear Brian, Thank you for taking the time to write a review for us. We at Chigwell Bathroom Services will always go out our way to help and accomplish that perfect finish for our customers. Thanks again!
Shower Room
Customer Service
Quality
Value
Having Steve at Chigwell Bathroom Services before on two other bathrooms I decided to have my shower room renewed. They said it would take two weeks. I can't speak highly enough of Steve and Jack, They are possibly the best plumbers I have used. Very professional. Very clean workers and very reasonable price. Nothing too much trouble. They finished work in four days. Super quick, the shower room looks amazing. Thanks Steve and Jack, here’s to the next assignment. Great guys
lynardes Posted on 04/10/2018 , work completed 04/10/2018
Happy customer.
Customer Service
Quality
Value
We had a total bathroom install. The guys from Chigwell bathrooms were courteous and professional from the very first meeting and maintained the highest standards of workmanship throughout. The finished bathroom is incredible and the experience of their work ethic has been outstanding.
Jonathan., . Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 16/08/2018)
Dear Jonathan, Apologise for the late reply. Thank you for your review, it is much appreciated. We are delighted to hear that you are happy with our services throughout and that your finished bathroom is now looking incredible. Enjoy!
Integrity and customer satisfaction are at the heart of what they do...
Customer Service
Quality
Value
From the first enquiry to the final lick of paint Chigwell Bathroom Services have been phenomenal! Chigwell Bathroom Services were one of a number of companies we met to initially gain a quote for a full bathroom renovation. As soon as we met Steve and Jack we instantly knew they were the team for us. They listened, offered advice and put together a detailed plan and clear timeline for the job which, due to the size and shape of the bathroom, wasn’t a straightforward exercise. They went as far as recommending that we keep certain elements of the existing bathroom which ended up saving us a considerable amount of money in the process. Integrity and customer satisfaction are at the heart of what they do. A detailed quote at the outset, clear communication throughout, turning up when they say they would and constantly looking to go the extra mile; they delivered the project on time and to budget. The end result was a bathroom we couldn’t be more happy with, but along the way it was the little things that really shone through and made a difference – the way they prepared for the job and covered carpets, furniture etc. The way they cleaned up thoroughly at the end of each day leaving the bathroom/house spotless. The way they found a way that we could have a functioning toilet all the way through the project (other companies had said we would have to go without!). A great company – they would be our first/only call next time and we couldn’t recommend them highly enough…
Michael T Posted on 22/07/2018 , work completed 22/07/2018
The trader replied (on 10/09/2018)
Thank you so much for writing this fantastic review which we are deeply touched by. Steve and his team work really well together and to a very high standard. There are a lot of traders out there and so we were very fortunate that you chose us. The bathroom shape and size was challenging especially in the 30+ degrees heat we recently had but you both made it more manageable by offering us drinks throughout. Stephen is very knowledgeable and will always offer that little extra help and advise where he can.
Very professional bathroom update
Customer Service
Quality
Value
We had our bathroom completely redone by Steve and his team. The whole experience was excellent. They were very professional throughout. The work was done within the time they specified and to a very high standard. We were worried about being without a bathroom for two weeks, but they made sure the bath went in as soon as possible so we had somewhere to wash. They were punctual and polite and extremely tidy. The hallway and stairs were covered throughout the two weeks and they hoovered and mopped at the end of each day. The work that they did along with the plasterers and the tiler was excellent. We are very happy!
Lena Ciric Posted on 27/05/2018 , work completed 27/05/2018
The trader replied (on 05/07/2018)
Dear Lena, Thank you for writing the excellent review for us, we do really appreciate your time in doing so. It is a big commitment and we never take it for granted when customers put that level of trust in us especially when leaving us with house keys. We were also very grateful for having teas and coffee at our disposal. Hope both yourself and Mr Ciric are enjoying the new bathroom and if you need anything else you know where we are. Many thanks again, Best Wishes from all the team
Small Job Perfectly Done
Customer Service
Quality
Value
Steve and Jack took out an existing shower screen and replaced with a new screen and door combination. The quote they gave me for the job was extremely reasonable (having been given another quote for four times as much) and the care and attention to the job was the same as I would have expected for a much bigger and more valuable job. I really appreciated their professionalism, craftsmanship and honesty and will be recommending them to family and friends.
HelenS-P Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 05/07/2018)
Thanks for your review Helen, it was a pleasure to work for you.
a very happy customer
Customer Service
Quality
Value
We had an on going problem with the temperature control in our bathroom shower, which several plumbers were not able to sort out. Stephen immediately identified the problem, and fixed the shower control unit which now works perfectly. Chigwell Bathroom Services came to us on time and did a very professional job. They were very clean workers, knew exactly what needed to be done and then sorted the problem out in a straight forward and polite manner. We would highly recommend Stephen and his team.
Ron, . Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 05/07/2018)
Dear Ron, That's great to hear. Stephen is very knowledgeable and can always find a solution to any problem and rectifies any faults!
Updating cloakroom
Customer Service
Quality
Value
Modernising downstairs cloakroom and toilet Really excellent. I am one of those elderly people who regret the passing of the old fashioned careful contractors but Chigwell Bathroom Services are an exception as as well as doing an excellent job without dragging this out, they did not intrude at all and It was a pleasure to see Steve and his mate. They arrived when they said they would and made certain that the rest of the house was kept protected. Thoroughly recommended.
Which? Trusted Traders Consumer Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 02/07/2018)
Thank you for leaving your review. It is always our top priority to work along side customers needs. It is our aim to work to schedule and to the highest standards.
Thoroughly professional from quote to aftercare
Customer Service
Quality
Value
Steve & Jack were very professional. They worked cleanly - taking every precaution to minimise dirt and dust around the house. They arrived on the dot each day and completed the job to a high standard within the timescale stated. On top of all this they were friendly and easy to deal with. Wouldn't hesitate to use them again.
David Greenfield Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 06/03/2018)
Dear David, Apologise for the factory setting that was set too low for you on the valve. We didn't want you to shower in the cold so first thing Monday morning, Steve was more than happy to set the temperature higher for you. It's not nice to shower in the cold, especially with the weather we've been having lately. Hope all is working well now. We thank you for choosing Chigwell Bathroom Services. We got there in the end and we are delighted to hear you are happy with our services. Steve was much more happier as the journey was not far either. We hope to hear from you again with your future projects. Chigwell Bathroom Services.
Fantastic job
Customer Service
Quality
Value
Steve and Jack arrived at 8.00 a.m. every day and on day one they covered the floors and stairs with protective sheeting. They started by stripping out our old shower room and three layers of tiles from the walls and all the rubble was taken away on a truck. The schedule over the next two weeks for the installation of plumbing, electrics, plastering and tiling worked very smoothly. Chris the tiler did a fantastic job that transformed the space. Steve and Jack were very easygoing but also very well organised and they made sure that we were clear about what they were doing at every stage of the job. They were also happy to answer any questions that we had, sort out any small problems and always checked about the measurements and positioning of the fixtures and fittings. At the end of the job all the packaging and other rubbish was taken away on a truck. They were very careful in the way that they went about the job and made sure that everything was tidied way at the end of each day and more importantly put the toilet back! So we can’t thank them enough for doing such a brilliant job on our new shower room. Sue in the office was also very helpful and even came to see that everything was going to plan. We would have no hesitation in recommending Chigwell Bathroom Services. Pete and Sheila February 2018
Sheila Whitaker Posted on 21/02/2018 , work completed 21/02/2018
The trader replied (on 06/03/2018)
Dear Sheila, Thank you for finding the time to write this review, we know how busy you all are. Steve has a great team working for him. The standards are so high that should Steve find anything wrong, no matter how small it is, Steve will get his teams to re-do it again. That's just how Steve works, everything must be on schedule and importantly working to the highest standard. Cleaning up on a daily basis is a must, we do not like to see our customers house untidy so we are courteous in treating their homes like ours. All rubbish at the end of completion are removed too, its part of our job to do so. Thank you for the cups and tea, it always sets them off to a good start with a nice hot drink. Especially Chris the tiler, who does not stop to eat at all. So thank you for this. We are happy to answer any questions, before, during and after any jobs we do. Its good customer service, you are our customer, so no matter how trivial the questions are, we will always be there to guide you through it to the end. Hence the inspections during after completion day. We want our customers to be happy and satisfied with Chigwell Bathroom Services. Please pass on our details to all your friends and family. Thank you for choosing Chigwell Bathroom Services.
Excellent work and speedy response
Customer Service
Quality
Value
I found Chigwell Bathroom Services from an internet search to find a bathroom specialist to fit a new shower enclosure and replacement waste outlet. After reading all the reviews on their previous work I selected CBS to carryout the work required and I was not disappointed. They definitely standup to all the comments placed by previous customers. Professional, polite, knowledgeable, excellent attention to detail and most importantly (for those who work) they are completely trustworthy and can be left in your house to work whilst you go out! I highly recommend them. My work was completed to a very high standard and I would certainly use them again. An added bonus is they have been awarded the Which Trusted Trader for December 2017. If you do nothing else this year - add these guys to your contact lists you will not be disappointed if you opt for CBS.
Julie G Posted on 14/02/2018 , work completed 14/02/2018
The trader replied (on 19/02/2018)
Dear Julie, Wow thank you so much for writing this fantastic review, we are deeply touched by this. Thank you for choosing Chigwell Bathroom Services, there are lots of traders out there and we are very fortunate you chose us. You was prompt in replying back when the quote was sent out to you, therefore allowing us time to give you a slot that was convenient to you and of course us as well. The teams work really well together to a very high standard. If it's not right, it's done again and again. We like our customers to feel comfortable with us knowing they are in safe hands, whether the customer is at home or at work. It is always a pleasure to hear how happy our customers are when the job has been completed. Being nominated for Trader of the Month has helped us with our business. We have been recognised by Which? and also to our potential customers who reads the website, this has been one of the best business choices we have made. Thank you for highlighting this out in your review, no doubt the phone will be constantly ringing now. Thank you for choosing Chigwell Bathroom Services, you have been great and look forward to hear from you from your friends and families in the near future.
Great New Ensuite
Customer Service
Quality
Value
This is the second time we've used Chigwell Bathroom Services and they did another fantastic job. Steve and Jack installed a beautiful new bathroom and Chris the tiler did a great job. Steve kept us up to date with progress and suggestions and both Steve and Jack were a pleasure to have around the house. Completely stress free process.
David Lorraine Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 24/01/2018)
Hi David, Thank you for choosing Chigwell Bathroom Services again. It is always a great pleasure to hear from our customers. We appreciate the work you have given us as without our customers, we wouldn't be where we are and also to win Trusted Trader of the Month with Which? Wow what a transformation the teams made to your En-suite, we hope your daughter approves of her new bathroom, we are. Considering the size of the bathroom, a lot of work was involved, moving and changing the pipework. All the teams worked well together to get the En-Suite completed on schedule and on time too. We truly hope we have done you proud and we look forward to hearing from you with any new projects you have for us. Once again, thank you for choosing Chigwell Bathroom Services.
Another Great Job! Thank you Steve and Jack.
Customer Service
Quality
Value
Chigwell Bathroom Services have just finished a third job for me and I would never consider asking anyone else. I am completely satisfied with their work. The bathroom they have just finished looks beautiful and has been completed to a very high standard as Steve and Jack take great pride in their work and pay great attention to detail. Also, what could be a difficult experience is in fact not at all as Steve and Jack are so friendly and a pleasure to have working in the house. They obviously love their job and enjoy working together to create such beautiful bathrooms. They are always cheerful and laughing and clearly get on well together. Finally, they took great care of my house and left it clean and tidy at the end of every day.
Alison Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 23/01/2018)
Dear Alison, What can we say but thank you for always contacting us whenever you needed a job doing. It means a lot to us knowing that you fully trust our workmanship having completed 3 bathrooms for you already. Each time, the job has been of satisfactory and nothing was a problem or an issue for us to resolve. We do thank you for your loyalty and I know you have passed on our details to your friends and families, this does help with our business and we cannot complain. All the teams really do get on well with each other and at the end of the day, the job needs to be done and completed to a high standard. We treat everyone's homes like if they are our own. We certainly wouldn't leave your house untidy every day. This is the service that we maintain and our customers appreciate it. Nothing is too much for us, we are with all our customers every step of the way. Once again, thank you for choosing Chigwell Bathroom Services.
Wonderful Workers - believe all their fantastic reviews
Customer Service
Quality
Value
We are the very fortunate customers to have had Chigwell Bathroom Services in when they were awarded Trader of the Month. From our experience they deserve Trader of the Year! Steve and Jack are very busy and we waited a good while for them, but they were so worth the wait. They are the best team that we have ever had work in our home. Steve and Jack strengthened our floor (which so worried us) before installing our lovely new bathroom and they have done an amazing job. They didn't know what to expect to find under the floor when they priced our job, but they re-assured us from the off that they could put things right and they did. The whole team (which of course includes lovely Sue) are so nice. They are respectful and a pleasure to have in your home. They're meticulously clean, professional and first class at what they do. We can't recommend them highly enough. The whole package was perfect. Thank you so much Chigwell Bathroom Services for a painless experience and a great new bathroom - you've been great and we'll be recommending you to family and friends. Tracy and Wayne
Tracy Henshaw Posted on 09/12/2017 , work completed 09/12/2017
The trader replied (on 11/12/2017)
Dear Tracy & Wayne, Well what can one say, but a massive thank you. We are very happy to share our fantastic news with you both. It couldn't have come at the right time. You have been great customers from the very beginning. From our first phone call to the inundated emails we have had for months. The continuous communication we had felt so natural when I finally got to meet you. We instantly became friends. The teams has also thoroughly enjoyed their time there. Thanks to Wayne's cakes, they didn't want to leave. You made it enjoyable and fun to be there and it kept Wayne entertained and busy too, I hope. I am glad the teams were able to accomplish all the bad fears you had with your previous builders. This is why we were nominated for Trader of the Month. We are trustworthy, honest and only delivers the best in what we do. We have a great team and without my teams, we would not be where we are today. Please thank Wayne for looking after the teams, they are very grateful for all the hot drinks Wayne has made for them. He has spoilt them and now all they want is homemade cakes. The victoria sponge cake, well I think I should put Wayne forward for The British Bake Off, lol. We look forward to working with you both again and please keep in touch - more cakes Wayne, lol. Chigwell Bathroom Services - Which? Trusted Trader of the Month for December.
An exceptionally finished bathroom
Customer Service
Quality
Value
At the estimate stage, Steve was informative and knowledgeable and was the only contractor to provide a detailed straightforward estimate. Consequently there were very few extras at the end. He is well organised and keeps to his start and finish dates no matter how late he has to work. Other trades are programmed before commencing and the whole process was seamless. The quality of the finished work was exceptional and the small problems that arose were quickly solved. Steve and Jack are trustworthy, pleasant and personable and from my experience I would highly recommend them. Ray and Diane
Diane Posted on 06/12/2017 , work completed 06/12/2017
The trader replied (on 11/12/2017)
Dear Diane & Ray, Thank you so much for writing this review for us. It is great to hear you was happy with the detailed quote that was sent out to you. We do this because, it will show you as our customer what exactly we are doing. The detailed quote is also a clear understanding to both parties so at the end of the job, there are no disappointments. I have learn't over the years to be very specific and detailed with our quotes as I have had my hands burn't in the past. At the same time, should anything is done on top of the quote the customer will be aware of this too. Thank you for sharing this on your review. The teams has worked well and was able to complete the jobs on time, we thank you for this. Can't thank you both for the little gesture you gave to Jack, he was in his element. Lunch and dinner was on him the next week. It is customers like yourselves that improves the standard of work that we deliver. We was happy we was able to complete the jobs to your satisfaction. On behalf of Chigwell Bathroom Services, we would like you thank you for choosing our services. - Trusted Trader of the Month for Decemeber.
Outstanding work from people you want to have in your home!
Customer Service
Quality
Value
And I thought all these testimonials must surely be a bit too good to be true…they’re not! Believe every word. The professionalism, attention to detail, and sheer friendliness of Steve and Jack (and of course Sue in the office) made our double bathroom transformation project as smooth and straightforward as it could possibly be, and we are completely delighted with the results. They did exactly what they said they were going to do when they said they were going to do it (often going the extra mile in fact) and were a delight to have around every day for four weeks - which is saying a lot when you work at home as I do. They worked hard to make the whole process as stress-free as possible and the daily clean-up was fantastic. Chigwell Bathroom Services most certainly are ‘trusted traders’ – probably the best we’ve encountered over the years. Thank you!
Suzanne Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 06/11/2017)
Dear Suzanne, Thank you so much for writing this review for us so promptly, especially with everything has that has happened. We are very sorry to hear of this. Your review has put a smile to our faces as we have had customers ring us up thinking we have written these reviews ourselves and it can't be all true. Thank you for correcting and for pointing this out to everyone who reads our reviews. The guys have indeed worked really hard to achieve the work you have tasked them to do. It has made things easier when you have been at home as there was things that needed to be discussed first before making any drastic changes. It's like you say, having seen how much work is involved, it has opened up your eyes. Again people tend to think its remove a sink and put another sink back in, that simple, but it's not. A lot of plumbing and pipework is involved as pipework can be very old and may not be correct to use. We was glad you was able to see everything from start to finish. Thank you for looking after the teams, your cakes were amazing and your daughter is so very talented. I know where to come if I need any cakes made. Thinking of you all at this terrible time. We thank you for choosing Chigwell Bathroom Services.
Excellent Service Highly Recommended
Customer Service
Quality
Value
We needed an upgrade to our main bathroom. CBS was recommended to us and from first contact with Steve and Jack we felt reassured and thankful for their advice. Seven days after accepting their quote they arrived 8am sharp and straightaway protected our carpets and stairs with sheeting and tidied up at the end of each day. The installation was carried out to a very high standard and their good relationship with the local supplier helped when there was a delivery problem which they resolved to ensure the work was completed on time. We were very happy to have them in our home and have already recommended them to our family and friends. Best shower I've had since the old King died! Ken & Diana Bowerman
ken Bowerman Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 30/10/2017)
Dear Mr Bowerman, Please may I ask you to thank your friend for recommending us, majority of all our work are from our customers who has always highly recommended us to their friends and family's. We are delighted to hear you was one of them. As the job didn't take long to do we was happy to accommodate you as and when we could. We thank you for accepting our quote soon as the quote was sent out to you. I am sure the teams will be happy to read your review, nothing is satisfying than hearing our customers compliment the work we do best and ensuring our customers are happy too, including the old king. We look forward to hearing back from you in the New Year and thank you for passing our details to your friends. P.S I can hear you singing in the shower lol..
Fantastic Service
Customer Service
Quality
Value
OMG we are thrilled with the very high level of service and attention to detail we received from CBS, Steve and his highly professional team made our dream come true. They took great care and attention to detail, they cleaned up every night and covered all floor and items that could get damaged. We really enjoyed their company and wouldn't hesitate to recommend them to anyone knowing they would receive the same excellent service. Big thumbs up and thanks to Steve and his teammates.
Janice Hockley Posted on 26/07/2017 , work completed 26/07/2017
The trader replied (on 02/08/2017)
Dear Mrs Hockley, thank you for finding the time to write this review and for actually getting your review on here as Which? was having problems with their site which prevented customers leaving a review. I am glad you got there in the end. It was a pleasure to come back and see the finishing work as the first time I was there, the shower room had just been plastered so couldn't see much apart from pipes. It is truly an amazing shower room and how clean you have kept it too. The thought and attention to detail of choosing your goods is one for me to remember. We all need to plan years ahead and you have done just that. The teams would also like to thank you both for going out of your way providing drinks, biscuits, cakes for the time when it was the most hottest week of the year. You kept the teams going, they didn't complain and carried on till the end of the day. Don't think they have eaten and drunk so much whilst doing a job. It mean't a lot and for this we are very grateful for your kindest hospitality. You both have really looked after the teams. We thank you for choosing our services as you mentioned that Mr Hockely finds it very difficult in trusting anyone in his house. I am so glad he was able to leave his trust with us. The boys enjoyed the adhoc conversations too. On the whole you have been amazing customers. The teams have enjoyed their time working for you, you have made it easy for them to do their jobs. Continue the walks and enjoy the weather. Thank you....
Stunning New Bathroom
Customer Service
Quality
Value
Stunning New Bathroom The best decision we made when we decided to renovate our bathroom was to hire Chigwell Bathroom Services to do the work for us. I cannot recommend all of team involved highly enough. They treat your home as if it were their own and are the cleanest and tidiest workmen I have ever come across. They fully protected our carpet and wooden floor with special covers as soon as they arrived and these stayed down for the duration of the work. Steve, Jack, Chris , Dave and the rest of the team that undertook work at our property are all extremely skilled craftsmen and their attention to detail is second to none. Every part of the work was well planned and organized with each of the team being introduced to us by Steve on the day they arrived. Sue who deals with the office side of things was always very helpful and dealt with any queries or questions we had quickly and efficiently. She also came to view our new bathroom and check that we were happy with everything once the work was completed. This was a very nice touch and once again demonstrates their commitment to making sure that we were fully satisfied with the end result. If you are thinking of getting your bathroom upgraded, then you need look no further than Chigwell Bathroom Services.
Which? Trusted Traders Consumer Posted on 25/07/2017 , work completed 25/07/2017
The trader replied (on 02/08/2017)
Dear Paul, firstly we like to apologise profusely for the problems you endured trying to get your review on here. You are our second customer whom we have had Which? scrutinise this. It is good to see that Which? are doing their checks as it reassures the consumers. However we as a Trader would have liked to be informed of their checks first so that we can let our customers know. We are hugely embarrassed by this situation and we can't thank you enough for actually pursing this through with Which? We have had a few customers give up as their website was down too, so no one could actually submit a review. Where do I start with your bathroom, but WOW, what a complete transformation. Thank you for forwarding the before and after pictures to us, I have used them on here and thank you for consenting us to do this. We are extremely happy to hear and read you review, the teams will be happy too. They do put their heart and soul into every job to ensure a 200% customer satisfaction. I too have to do my part as it is not just the end result, I like to make sure that every customer is happy and satisfied after completion. We do not forget our customers hence why I come back to view and check the work and for me to sign the job off. It's our way of going above and beyond for our customers. On behalf of Chigwell Bathroom Services, we would like to thank you for choosing our services and thank you for being so patient and understanding too.
New Shower Room
Customer Service
Quality
Value
We used CBS to refurbish our main bathroom into a modern shower room and are delighted with the result achieved by Steve and his expert team. We had a prompt 8am start each day and all the tradesmen came in as scheduled over the two weeks. The old bathroom was completely stripped out and taken away on the first day, and not left outside unsightly. The ceiling and whole room were re-plastered, and the tiling on the walls and floor done beautifully by Chris. Steve, Jack and all the tradesmen did an excellent and professional job. Mess was kept to a minimum as protective coverings were laid, and at the end of each day they tidied up very well inside and out - Jack would mop his way out the front door! Sue in the office, is lovely and friendly, and kept us informed along the way. CBS have provided us with a personal and professional service and a beautiful new shower room.
Christine Posted on 24/06/2017 , work completed 24/06/2017
The trader replied (on 14/07/2017)
Dear Christine, Thank you for taking the time to write a review for us. As always any reviews that customers write in always helps us with our business and I thank you for leaving such a great and positive review. We at Chigwell Bathroom Services, will go out our way to help and accomplish what we have been asked to do. You as customers has been a pleasure to work with. We got there in the end and we truly hope the result is what you envisaged or better. Thank you for your kind hospitality each day, making the teams their teas and coffee requests and the chocolates, they certainly went down very well. Should you need us for anything else, you know where we are. Thank you for choosing Chigwell Bathroom Services.
Beautiful bathroom and downstairs toilet
Customer Service
Quality
Value
Steve, Jack and the team have recently completed our main bathroom and downstairs toilet. They have done an excellent job! The bathroom (which is very small), has been completely redesigned to accommodate a walk in shower and looks fabulous! The team had to have the whole room re-plastered, including a new ceiling. They also organised local carpenters to replace and rehang the door, creating extra space in the room. The tiling by Chris was also beautifully done. The team's attention to detail means that the result is stunning! Our downstairs loo, the smallest (very small!) room in the house was also cleverly replaced (including plastering tiling etc) with some thoughtful plumbing to create extra space. Again the job was finished to a high standard and extra items such as a new mirror, towel rail etc were fitted. It now looks clean and fresh and definitely bigger! I can thoroughly recommend Steve, Jack and the team. They always clean up after themselves daily and stick to timescales and produce an excellent final product.
Keith and family Posted on 26/01/2017 , work completed 26/01/2017
The trader replied (on 02/02/2017)
Hi Keith, happy new to you all. Thank you for our card, we were very touched. It must be so very quiet for you now that we are not there. Thank you so much for the endless cups of teas/coffee and biscuits. The boys will need to work extra hard to work it off, lol. The coffee machine was indeed a great investment, i'm sure we will be coming back for more of it. I cannot believe the complete change with the bathroom, so much bigger and the choice of tiles has made the room so much brighter. Sara has made the right choice in choosing the tiles and goods. We was happy to help where we can and to advise you of the design. It has turned out as expected. The cloakroom, well what can one say, wow!! What an improvement this is, its brighter and bigger which gave you so much space than before. We was glad we were able to get the towel rail in the space that was given. All 3 rooms has been transformed, it was like clockwork. You allowed the teams to just get on with it, nothing was ever too much for you. You can now have a rest as the amount the times you was coming up them stairs with drinks, you must have thought you was at the gym. We can't thank you enough and we thank you for writing in to Which? to nominate us for Trader of the Month. Thank you for passing our details to your friends.
Stunning shower en-suite
Customer Service
Quality
Value
Three words to sum up 2 weeks of effort put in by the team from Chigwell Bathrooms: Professional, Reliable and Impressive. Day 1 , hour 1, the floor and carpet protectors go on. Hovering and mopping the floor at the end each day reflects on a team who are keen to demonstrate their professionalism and commitment to perfection. Steve ,Jack and Chris ( the tiler ) have done a fantastic job. Their workmanship and attention to detail is fascinating, but what really sets them apart from the rest is their ever helpful and affable nature What they have created after re fitting the entire shower room is a piece of art. If you are looking to seek a team where you could put 100% of your faith and not have to worry about chasing and micro managing people on a day to day basis and someone who can deliver seamlessly and to schedule then look no further....
Chandana & Raghu Posted on 19/12/2016 , work completed 19/12/2016
The trader replied (on 02/02/2017)
Dear Chandana & Raghu, thank you for finding the time to write this testimonial for us, we know how busy you both are. I must apologise for my late reply to you, I certainly should have made time just like you to respond back, please accept my apologise. We do hope you are extremely happy with your shower and everything was OK and ready at Christmas for your family. We look forward to working with you again with your next project on the bathroom. The teams do work very hard and everything must be on schedule. We thank you for your comments, it means so much to us and we thank you for choosing Chigwell Bathroom Services.
Stunning En-suite!
Customer Service
Quality
Value
Chigwell Bathroom Services have just completed our loft en-suite shower room. The result is stunning! The bathroom looks positively luxurious and would not be out of place in a five star hotel! The room also feels bigger than before due to the clever design. The shower is a much better shape and size than before and the mirror unit is a stunning addition to the room. The quality of the workmanship (including the tiling) is excellent! Their job preparation was thorough and all the problems created by our previous builders were remedied. Steve, Jack, Chris and the team were always friendly and polite and Susan was also very helpful. They also protected all our furniture, carpets and floors, removed rubbish promptly and cleaned up after themselves daily. We are looking forward to CBS replacing our main bathroom in the new year and have no hesitation in recommending them to anyone needing a new bathroom!
Sara and Keith Turner Posted on 17/12/2016 , work completed 17/12/2016
The trader replied (on 02/02/2017)
To Sara and Keith. Thank you for choosing Chigwell Bathroom Services. I hope your recommendation to us was not of disappointment. We have a lot of recommendations from our previous customers and again from the work that we have completed for you, we thank you for passing on our details to your friends. We have been in touch with them and will let you know. It is very pleasing to hear of the comments you wrote, i'm glad you feel it looks like a 5 star hotel, we was happy to help and advise you with the bathroom design, which has certainly made the bathroom look so much bigger. I will pass on your comments to the teams and I am sure they will be happy to hear this. Thank you for our Christmas present and card. Apologise for the late response.
Action speaks louder than words
Customer Service
Quality
Value
Chigwell Bathroom Services have just redesigned our bathroom, the end result is unbelievable. They have done the impossible & have actually made our bathroom bigger by removing boxed areas not needed, thus creating more space & giving us a truly luxurious bathroom. Steve & his team are perfectionist in all they do, nothing is too much trouble for them & they will go the extra mile to help. Inferior joints had been previously installed they replaced these for us. Susan was always at the end of a phone if we needed advice. Being a member of Which? for some considerable time I frequently consult Which? Trusted Traders. However, it is quite clear that members of the public are unaware of it. Chigwell Bathroom Services van actually advertises Which? Trusted Traders. As a result I have had numerous enquiries regarding this company from neighbours all asking about Which? Trusted Trader website & asking to see their work. Another key factor that helped us choose this company was they sent us a DVD showing their high standard of work & which also promoted Which? Trusted Trader. This was a major deciding factor. We have now booked Chigwell Bathroom Services to completely redesign & refit a new kitchen for us. If you find this all too good to be true contact Susan & ask her to send you a copy of their Which? Trusted Trader DVD & pictures of our before & after bathroom. They are a credit to Which? Trusted Traders!
Neela Posted on 23/11/2016 , work completed 23/11/2016
The trader replied (on 05/12/2016)
Dearest Neela, thank you so much for writing this review, we know how busy you are and you still manage to find the time to do this straight away. We are very grateful and delighted with your review. Nothing is too much or challenging for us, we will always try and find a solution to work round things. We are very pleased to hear that our Which? advertising and logo has attracted other people and we thank you for your recommendations. Being a Which? Trusted Trader has given our customers the reassurance and trust they can have with us. I am sure being a Which? customer yourself for many years, you have found the trust and faith you have with them, hence coming across our details. We thank you for choosing Chigwell Bathroom Services, again it couldn't have been an easy decision for you to make. I'm glad the DVD helped you make your decision for choosing our services. We wanted to show our customers our work and thought making a DVD will allow the customers to see what we do best. We are aware not everyone knows how to use a computer or may not have one. We will be making a new one in the New Year. If OK with you, we would like put your pictures on there. We would also like to thank you for taking us all out for lunch, this was very kind of you to do this. The food was very nice and we shall be going back there again. Once again, thank you for choosing Chigwell Bathroom Services and booking us in for your kitchen next year.
Simply the Best.
Customer Service
Quality
Value
I can see why Chigwell Bathrooms are Which Trusted Traders but why are they not Trader of the month? From my experience they should be every month! They are EXCEPTIONAL. I truly believe they provide a unique service that can’t be beaten. After no success with the big stores (hidden costs, terrible reviews & poor products) we selected Chigwell Bathrooms to replace the ensuite. What a difference! Truly the most professional people I’ve met, incredible attention to detail & very meticulous. Susan sent a detailed program together with their estimate. Although detailed it was clear to read, with no hidden cost. I felt this was outstanding value. Susan and Steve gave us a list of suppliers, again what a difference in the quality of products, Steve organised everything which took the weight off us. The 1st day Steve & Jack arrived & covered everything with sheets for protection. During clearing the ensuite Steve discovered a leak which had caused the floor to rot & needed replacing. The extra work was done at a fraction of the cost had I sought another contractor. They went out of their way to get everything right, e.g A valve needed replacing which would of cost us £150, Steve went to the other side of London to get the part for £20. Nothing was too much trouble. The end result, a stunning en-suite. If I could give more than 5 stars I would. I was blown away with them so much so I’ve booked them to do the bathroom! For now, we will miss having them around! Ray.
2011-06-16 10:17:28.253 Posted on 18/11/2016 , work completed 18/11/2016
The trader replied (on 19/11/2016)
Hi Ray, what can we say. Reading your review got us so over whelmed. We cannot thank you enough for everything you have done. You have organised things to go like clockwork. Nothing was too much trouble for you and you have been really understanding when extra work needed to be done when this was not on the original quote. You never disputed the cost and paid this straight away. It was of course a great pleasure to have met you and your wonderful family. The teams will miss you and Jack will miss his Hobnobs. Thank you for choosing Chigwell Bathroom Services and having faith with what we do.
Highly recommended
Customer Service
Quality
Value
I cannot recommend Chigwell Bathroom Services enough. Not only did they complete my new bathroom to a high standard but they also treated my home with the utmost respect, which included sweeping and mopping the floor each day even though I had moved out of the property whilst the work was being undertaken. Steve contacted me whenever he had a question and any queries that I had, were dealt with promptly. Steve even arranged for someone to come back and show me how to take the door off a unit so I could alter the shelf height. I love my new bathroom - huge thanks to Steve, Sue and their team!
Kate Feeney Posted on 14/11/2016 , work completed 14/11/2016
The trader replied (on 18/11/2016)
Hi Kate, thank you for your testimonial. We know how busy you are and appreciate you finding the time to write this. They say better late than never. We hope everything is OK as we completed your bathroom in July. Did you manage to sort out the blinds at all, if not let me know and I'll see if I can help. Please thank your parents for referring us to you, we have enjoyed working on you and your parents bathrooms. It's been a pleasure meeting the family and please pass on our regards to them. Should you need us for anything else, you know where we are, so please give us a shout.
Simply the Best
Customer Service
Quality
Value
en-suite completely refitted
Which? Trusted Traders Consumer Posted on 03/11/2016 , work completed 03/11/2016
Strongly recommended
Customer Service
Quality
Value
replacement of toilet and sink unit in ground floor toilet
Which? Trusted Traders Consumer Posted on 25/08/2016 , work completed 25/08/2016
The trader replied (on 05/12/2016)
Thank you for your review, we apologise for the delay in replying back to you.
Beautiful new bathroom fitted
Customer Service
Quality
Value
We are delighted with our beautiful new bathroom. Sue, Steve, Jack and the team were amazing and the job progressed according to plan, seamlessly and to schedule. We, as customers, appreciated the professionalism and care that each tradesman took when they were on site and also the excellent tidy up at the end of each day. The result is an amazing, tranquil haven created with an eye for the most minute of detail and a perfectly crafted bathroom which surpassed our expectations. We are thrilled and excited about our new bathroom and we wouldn't hesitate in recommending CBS to even our most discerning of friends. Judith B
Judith B Posted on 22/08/2016 , work completed 22/08/2016
The trader replied (on 30/09/2016)
Hi Judith & Melvin, We are so glad you are both happy with your bathroom. Thank you so much for your kind feedback, the teams are extremely pleased to hear this. We look forward to be working with you on your next project. PS Thank you for our gifts and card.
Excellent company
Customer Service
Quality
Value
Refit of bathroom
Which? Trusted Traders Consumer Posted on 19/08/2016 , work completed 19/08/2016
Bathroom & Kitchen refurbishment
Customer Service
Quality
Value
Special thanks goes out to Steve,Jack,Sue,Chris and the rest of the team for the above refurbishment.Sue,in the office,kept us informed throughout the process via e-mails which was professional.Steve and Jack who were there all of the time arrived each day on the button and nothing was too much for them as we had a few little problems to overcome.Their attitude was first class and they were a couple of really nice fella's.They cleaned up as they went along and at the end of each day as well.The other guy's they brought in to do the different trades were also top notch.The finished work all round was exceptional and money well spent.If and when we are ready to have work done in the future they will certainly get the call.Highly recommended. 27/7/2016
Dave@woodford Posted on 27/07/2016 , work completed 27/07/2016
The trader replied (on 30/09/2016)
Hi David, hope all is well. Thank you for finding the time to write a testimonial for us. We thank you for this and it is much appreciated. The boys miss going out for breakfast with you, you certainly did look after them.
En Suite June2016
Customer Service
Quality
Value
I recently used the services of Chigwell Bathroom Services to install a new en suite. The work was carried out while we were away and by keeping in touch via e mail the work was carried out to the highest standard. There was a problem with the tiling I had ordered, but after email contact Steve sorted out some new tiles, sent a photo to confirm they were suitable and got on with the job. I would not hesitate to recommend this company. They are professional, tidy and good communicators- they listen to what you want!! A very satisfied customer.
Olivia Posted on 18/07/2016 , work completed 18/07/2016
The trader replied (on 30/09/2016)
Hi Sue, Thank you for putting your trust with us whilst you were away. It certainly was a challenge with having to choose the tiles in your absence. We are pleased to hear we made the right choice of tiles and it matched the amtico floor tiles too, phew. Thank you for choosing Chigwell Bathroom Services.
Happy Customer
Customer Service
Quality
Value
Replacement ensuite bathroom
Which? Trusted Traders Consumer Posted on 15/07/2016 , work completed 15/07/2016
Perfect bathrooms
Customer Service
Quality
Value
We recently had both of our bathrooms re-fitted by Chigwell Bathroom services and to say we are impressed would be an understatement. The service Sue, Steve and Jack have provided is second to none. Throughout the whole time, they arrived before they were scheduled to. The work is probably the best we have ever had done on our house in the past 40 years. The bathrooms look absolutely immaculate and have been complimented by everyone who has seen them. They have all commented on the professionalism and the finish of the work. Steve has a team of specialists that he uses to ensure the work is carried out to the highest standard. CBS even assisted us in choosing the most appropriate bathroom furniture for our needs. They also addressed any concerns we had promptly and politely. Near the end of the job, Steve even carried out extra work without any additional charge. We would definitely use them in the future and recommend them to family & friends. Thank you again Sue, Steve, Jack and rest of the team. Sanjay & Anu
Sanjay Posted on 09/07/2016 , work completed 09/07/2016
The trader replied (on 30/09/2016)
Hi Sanjay, Thank you for choosing Chigwell Bathroom Services for allowing us to have both your bathrooms re-furbished. It was a pleasure to know how pleased you all are, especially with mum. It's good to hear the comments you have made to us and also with your testimonial. We do have extreme high standards and expectations. I have a great team whom has worked for me for over 10 years. Thank you for your referral and we look forward to hearing from you again. Thank you for your thoughtful gifts, it certainly was a treat.
Bathroom Refurbishment
Customer Service
Quality
Value
Steve, Sue, Jack and Chris have provided us an outstanding service. The work was done to perfection and we could not have asked for anything better. The team carried out the work very efficiently with minimal disturbance. From the time we had the initial visit , right through to the end of the job, we were kept updated. Any queries were promptly answered. The work started/ended as scheduled. After work each day the area was left clean and tidy. The pricing was transparent with a detailed quote.There were no surprises and in fact Steve did some extra work without charge. Steve and Sue are meticulous, professional and polite. I would personally recommend them without reservation.
Which? Trusted Traders Consumer Posted on 21/05/2016 , work completed 21/05/2016
The trader replied (on 30/09/2016)
Hi Arif, apologise for the late reply. We hope all is well and everything is ok. Please let me know when you would like to book us to book you in for some work you would like doing. We are currently taking bookings from May 2017. It was a great pleasure to have met with and your family. The teams enjoyed working there, thank you for introducing us to our new coffee. I often do crave for one and not forgetting the gifts you gave us, thank you once again.
Bathroom refurb
Customer Service
Quality
Value
Bathroom
Which? Trusted Traders Consumer Posted on 20/05/2016 , work completed 20/05/2016
Excellent work! Excellent workers!
Customer Service
Quality
Value
We recently had both our bathrooms fitted by Chigwell Bathroom Services. I couldn't compliment these guys enough. The quality and standard of their work is fantastic. They were the tidiest workers we have had in our house. After each day, they would clean up, ensuring the house was kept clean and tidy and to stop dust building up. All floors were covered with special dust sheets and walls were covered with protective sheets to ensure our floors and wallpaper were kept in good condition. We have had many workers in our house over the years, but we have never experienced such organised and clean workers. The job they took on, was extremely complex with a challenging reconfiguration and a steam room- nothing phased them! Once again their standard of work came out on top!
Which? Trusted Traders Consumer Posted on 12/04/2016 , work completed 12/04/2016
The trader replied (on 30/09/2016)
Hello Sarah & Daniel, How is your new steam room, we often talk about this project and we pulled this through. It certainly looks divine and we are pleased to hear the positive feedback you have given us. We treat our customers homes as if they are our own. How would we like to be treated if we were customers, thats how we like to work. Treat people how you would like to be treated. Thank you for your kind hospitality, tea, coffee, cakes and the biscuits. We thank you for our gifts too.
Thank you!
Customer Service
Quality
Value
Steve,Sue,Jack cannot thank the team from Chigwell Bathroom Services enough. The bathroom is beautiful and the professional, clean and systematic way in which the company works is 2nd to none. All my friends and family have nothing but compliments on the bathroom couldn't be happier. Chigwell Bathrooms will always be my first choice from now on. 10/10 for customer service.
Akosua18 Posted on 23/03/2016 , work completed 23/03/2016
The trader replied (on 30/09/2016)
Hi Valerie, Thank you for finding the time to write this testimonial. We have made a difference to your bathroom and hope everything is going to plan. I'm glad all your friends and family are happy with the result too. Thank you for Choosing Chigwell Bathroom Services.
Perfect finish
Customer Service
Quality
Value
Chigwell Bathroom Services built and fitted an en-suite bathroom, fitted a new main bathroom and did the plumbing for our new kitchen recently. We are so happy with the results. Steve and Sue pride themselves on achieving a perfect finish, and have a friendly and reliable team of specialists that they call on, including a Mastic Man! The fact that we wanted to preserve our existing bathroom wall tiles made the job slightly complicated, but Steve accommodated our needs and found solutions to the challenges involved. We would definitely recommend and use them again in future.
Which? Trusted Traders Consumer Posted on 20/03/2016 , work completed 20/03/2016
The trader replied (on 30/09/2016)
Hi Shakir, How is the new house coming along? We thank you for choosing Chigwell Bathroom Services, it must have been a tough decision to make as there are many tradesmen out there. We are happy to help and accommodate you with your requirements and we are pleased to hear we met your requirements. It was a great pleasure to have built a new en-suite for you and preserve the existing bathroom, which was challenging. We got there in the end and thank you for allowing us to do what we do best.
Satisfied customer
Customer Service
Quality
Value
We were very impressed with the professionalism of Chigwell bathroom services from our initial contact through to completion of our new bathroom. Sue was very prompt at providing the quote, responding to all our email messages and telephone calls. Steve, Jack and the rest of his team fitted our bathroom to a very high standard were polite, friendly and very tidy. We were lucky to get their contact details from a local bathroom store and we would 100% recommend them
Varinder Posted on 12/03/2016 , work completed 12/03/2016
Bathroom remodel
Customer Service
Quality
Value
Chigwell bathrooms transformed by brothers bathroom from an unusable space to a wonderful clean and safe environment, he now has a walk in shower which is ideal for him. Steve and his team are very efficient and friendly and always go the extra mile to make sure that the work is carried out by experts. They were a pleasure to have in the house, are very clean workers, leaving no mess behind them and I would recommend them to anyone, I am grateful to have found such trusted tradesman.
MaryW Posted on 15/02/2016 , work completed 15/02/2016
Outstanding service
Customer Service
Quality
Value
Steve, Sue and their team have created the bathroom of our dreams. The service from very first enquiry to the end result has been outstanding. Steve, Jack, Chris and all the traders work to exceptionally high standards and are a pleasure to work with. Nothing is too much trouble and we wouldn't hesitate to recommend them. Thank you so much.
K.Perry Posted on 02/02/2016 , work completed 02/02/2016
Shower fitted
Customer Service
Quality
Value
Had a shower installed above a bath already fitted. I was very impressed with the workmenship and speed of the installation while still taken great care of existing fittings. Would highly recommend chigwell to anyone looking for professional, honest and friendly service.
Callum B Posted on 21/01/2016 , work completed 21/01/2016
Unbeatable service
Customer Service
Quality
Value
We have used Steve and his team to refurbish our bathroom and our ensuite. On both occasions they have done an excellent job, they are always on time, polite, very clean and tidy and finished the job to perfection. We are extremely happy with their work and would happily recommend them.
robertw71 Posted on 20/01/2016 , work completed 20/01/2016
Gill and Bob Feeney
Customer Service
Quality
Value
We would like to highly recommend Steve, Jack and all the trades people Steve used on the installation of our bathroom. They stripped out the old one completely and installed a new one which has turned out so modern and attractive. We could always talk over any little worry that occurred - hardly any - and they always came when they said they would and secondly always introduced each trade like the plasterer, tiler, etc. so we knew who was who. It is the first time we have had people in who always came when they said they would, at the time stated, and kept us in the picture every step of the way. Made sure our sanitary ware was delivered when it should be and also the tiles. We would thoroughly recommend them as efficient, professional and nice to have around even with such a big job as we had done. We really have no hesitation in recommending them.
Gillian Feeney Posted on 10/12/2015 , work completed 10/12/2015
En suite bathroom
Customer Service
Quality
Value
Steve and his team recently refurbished our en suite bathroom. They started by completely removing the existing bathroom and went on to install new fittings, storage units, wall tiles, floor tiles, and painting and fixing the accessories which left us with a lovely stylish, fresh, new bathroom. Just what we wanted! We were very happy with the way they worked, always patient and always ready to give helpful advice. By using an expert plasterer, tiler, plumber and electrician we felt we were getting the best possible service and were impressed with how the work progressed seamlessly and quickly with the minimum of disruption. Steve also kindly fixed an extra couple of plumbing issues which needed attention but were not part of the en suite. We would not hesitate to use Chigwell Bathroom Services again.
Trish and Chris Johnson Posted on 07/12/2015 , work completed 07/12/2015
Bathroom and replaced kitchen sink
Customer Service
Quality
Value
Steve and his team refurbished our main bathroom shortly after we moved, in 2014. The work was carried out to an excellent standard and within quoted timescales and budget. They carried out the work with minimum of fuss and always left the area clean and tidy. More recently Steve fitted a replacement Kitchen sink, tap and pump which was equally carried out to and excellent standard and very pleased with the outcome. Highly recommended.
DerekE Posted on 29/10/2015 , work completed 29/10/2015
Beautiful Bathroom
Customer Service
Quality
Value
We chose CBS after talking to six different companies. They were faultless from start to finish. The service began when Sue and Steve visited our home for the first time. They listened to our requirements and gave us lots of ideas that improved the design. After the first visit, we received a detailed written quote. CBS were more expensive than most of the other companies we spoke to, but the all-inclusive quote reassured us. I can confirm that the price quoted is exactly what we paid and there were no nasty surprises. We had to wait 3 months before they could start work and I understand this is typical. They are honest about their workload and schedule their jobs so they will keep their promises. Our two-week project ran like clockwork. It started on time, and finished early. The team arrived on the dot of 8am every morning and stayed until the the team completed the work scheduled that day. The various trades were co-ordinated like a military operation. CBS kept us informed about who would be arriving at our home, when they would be there and how long they would stay. They took the time to introduce us to each trades-person when they arrived and kept mess and dust away from other rooms in the house. They respected the fact that they were working in a home and not a building site at all times. The quality of work matched the level of customer service and CBS delighted us with the end result. We whole-heartedly recommend them to other customers.
Site User Posted on 09/08/2015 , work completed 09/08/2015
Perefect Refurb
Customer Service
Quality
Value
Punctual, tidy, courteous & workmanlike. What more do you want. Delighted with the result, and pleased to report that Steve & his team refurbished our bathroom to a high standard with minimum disruption to domestic routine. More than happy to recommend their services.
Alan Posted on 30/07/2015 , work completed 30/07/2015
Another happy customer
Customer Service
Quality
Value
Steve and his team recently refitted my main bathroom and converted it into a shower room. The result is stunning with a great finish. Throughout the job the team have been 100% reliable, friendly and offered great advice allowing us to get the result we wanted with minimum fuss. It was a big job and could have been a mess but they also managed to clean-up every day so there was no unnecessary mess or upheaval. I'd highly recommend them. Thank you!
Matt Quelch Posted on 01/07/2015 , work completed 01/07/2015
Bathroom Transformed!
Customer Service
Quality
Value
CBS have just refurbished our outdated 1980's bathroom and we are thrilled with the result. Steve and his team such a professional job and worked really hard to make certain that the end result was as we had envisaged. Each member of the team was pleasant to have around our home and at the end of the day our house was left neat and tidy. The work was completed exactly on schedule. Sue was always at the end of the phone to answer any questions, however trivial, and really helped to make sure every went as planned. CBS are a great team and I wouldn't hesitate to recommend them! A very satisfied customer!
Valsy21 Posted on 24/06/2015 , work completed 24/06/2015
So delighted!
Customer Service
Quality
Value
Steve, Adam and the rest of the team at CBS have done a wonderful job. I expected a high standard of work and I was not disappointed. Each day the team arrived punctually and went straight to work. Despite all the upheaval that a four week project entails, I found my home neat and tidy at the end of each day. Steve and Sue are very thorough, professional, attentive, warm and friendly. I would highly recommend CBS to one and all. I am planning another project next year and I will have no one else but Steve and Adam in charge of it.
HappyBunny Posted on 26/05/2015 , work completed 26/05/2015
Two great jobs
Customer Service
Quality
Value
Steve did a great job with our main bathroom. We were so pleased with the end product that when we needed a small downstairs cloakroom refitted we had no hesitation in calling him back. Steve has a great team working with him and they are nice people to have around. Bathroom re fits are very messy jobs but Steve always took care to make sure the disruption was kept to a minimum and always left the place tidy at the end of each day. I'd have absolutely no hesitation in recommending him.
John C Posted on 19/05/2015 , work completed 19/05/2015
Absolutely delighted with our new kitchen!
Customer Service
Quality
Value
Steve and his team had already done two jobs for us in recent years. The first of these was a bathroom rebuild and the second was a complete garage conversion into a new bedroom with en-suite shower and toilet. So when it came to modernising our 25 year-old kitchen, we turned once more to Chigwell Bathroom Services for help and advice. Steve quickly sent us a very reasonable estimate for the job, and we soon fixed a date for the work to start. As with the previous jobs, the work was very well organised and moved ahead like clockwork. Different teams of builders, bricklayers, plasterers, tilers, plumbers, carpenters and electricians all worked together as a team under Steve's control. Steve also coordinated with the kitchen unit supplier, helping us out with his contacts and extensive experience. Punctuality, organisation and cleanliness were first class, and as with previous jobs my wife and I were both really pleased with the end result. We have a really beautiful and modern kitchen now - and we are especially grateful to Steve for his advice in shaping the final design. We have no hesitation in giving Steve and his team the highest possible praise for a job that was really well done (at a fair price!) and undertaken in a highly professional and friendly manner. A big thank you therefore to Steve and the entire CBS team!
amkotas Posted on 24/03/2015 , work completed 24/03/2015
Small job
Customer Service
Quality
Value
I needed a specialist shower door refitted and another leaky shower fixed. Most of the traders I rang didn't bother to call me back or didn't want to do a "small job". However Steve was prompt at replying to my message and was happy to do the job for me even though I know he also does way bigger jobs. It was quick, very tidy and professional and if I ever need more bathroom fitting work done or a complete refurb, Steves number will be first on my list. Excellent service THANKYOU.
Joanne 72 Posted on 11/03/2015 , work completed 11/03/2015
Perfect Bathroom
Customer Service
Quality
Value
Steve and his great team have transformed my bathroom and I am absolutely delighted with the result! I would highly recommend them as they took pride in their work and as a result created a very high quality bathroom for me. They turned up on time, kept me informed, were polite and friendly and kept the disruption to a minimum. no need to look any further - You will be more than happy with Steve.
Alison Posted on 11/03/2015 , work completed 11/03/2015
Best job ever
Customer Service
Quality
Value
Very trustworthy & honest. Cleaned up after himself
Elaine, Essex Posted on 05/01/2015 , work completed 05/01/2015
Very pleased customer!
Customer Service
Quality
Value
We used Chigwell Bathrooms to completely remodel the bathroom in our flat and are absolutely thrilled with the work Steve and his team have done. All the workmen were personable, professional and experts in their field so made them a joy to work with and Sue in the office was always very friendly and helpful when it came to my many queries! This meant the whole process was stress free as you could trust the team to all do a great job.
Katie 1 Posted on 11/11/2014 , work completed 11/11/2014
Best santuary ever
Customer Service
Quality
Value
My bathroom is like a spa, the workmanship, communication, advice and friendliness of CBS is fantastic. All work completed on time. Steve is brilliant he would go out of his way to help make sure its done the correct way no cutting corners. I am very impressed, we have had many compliments from friends and family definitely recommend.
CMR403295711 Posted on 14/10/2014 , work completed 14/10/2014
Highly Recommended!
Customer Service
Quality
Value
We used Chigwell Bathrooms to completely remodel the bathroom in our new flat and are absolutely thrilled with the work Steve and his team did. All the workmen were personable, professional and experts in their field so made them a joy to work with and Sue in the office was always very friendly and helpful when it came to my many queries! This meant the whole process was stress free as you could trust the team to all do a great job.
Katie, London Posted on 30/08/2014 , work completed 30/08/2014
Which? Local Review
Customer Service
Quality
Value
Steve and his team completely replaced our ensuite bathroom. Work is of a very high standard. He also went the extra mile, managing to increase the size of the room by reposititioning pipework which was previously boxed in. Would definately reccomend.
David230859 Posted on 04/08/2014 , work completed 04/08/2014
CBS made my dream come true. I love my bathroom
Customer Service
Quality
Value
Words to describe Steve and his team... Courteous; timely; clean; professional;friendly; knowledgeable; skillful; reassuring. Communication before during and after the installation ensured all our needs and wants were considered throughout. Steve did his best to ensure we got the bathroom of our dreams. His project management brought the installation in on time. We were always informed of who and when the jobs were being done. Money well spent. I will always recommended CBS to anyone who asks.
Joanie Posted on 23/07/2014 , work completed 23/07/2014
Complete bathroom refurbishment
Customer Service
Quality
Value
Steve and his team did an excellent job refurbishing our bathroom from top to bottom and we couldn't be happier with the end result. Steve was very communicative throughout, and the job was done to schedule, only being delayed by others letting us down. Our indecision was met with patience, and Steve was happy to return at a later date to tie up any loose ends. Highly recommended!
2011-05-31 08:47:12.03 Posted on 09/07/2014 , work completed 09/07/2014
Shoer Room Refurb
Customer Service
Quality
Value
Steve, Just wish to say I think you have done a brilliant job. You was very professional and clean and very efficient. I am so pleased with the result and wish to say a big thank you for all your efforts. With kind regards Mr. Amanullah
Susan888 Posted on 02/07/2014 , work completed 02/07/2014
Bathroom refurbishment
Customer Service
Quality
Value
Steve Brightman was an absolute pleasure to deal with - no sharp intake of breath if you wanted something done or changed. There were no problems - only solutions. The bathroom looks fabulous and we are delighted with it and the lack of problems we had during the refit. We would recommend Steve and his company to anyone and everyone.
AngieC Posted on 18/06/2014 , work completed 18/06/2014
Full Bathroom Refit
Customer Service
Quality
Value
I would highly recommend Chigwell Bathroom Services. We have just used them to fully install a new bathroom. Steve approached the work in a confident and professional manner from the start. He gave us advice for things we were concerned about, without making us feel pressured at any stage. More impressive than this was the way that Steve dealt with a number of challenges during the job, ensuring the job was completed on time, and keeping us updated about progress.
CMR402326902 Posted on 12/02/2014 , work completed 12/02/2014
Bathroom refurbishment
Customer Service
Quality
Value
Excellent service from start to finish. The bathroom was completed within the estimated time, with attention to detail a priority and finished to a very high standard. All tradesman were friendly and professional and we would highly recommend Chigwell Bathroom Services. We will definitely use them for our next project.
SteveH Posted on 03/01/2014 , work completed 03/01/2014
Which? Local Review
Customer Service
Quality
Value
Steve Brightman fitted new bathrooms for me in 2004. It was an excellent job, and is still in very good condition. He subsequently fitted bathrooms for my mother-in-law, and several local friends and neighbours, all to the same high standard. I have recently employed him again to do some upgrade work. His standards are as high as they ever were. He is excellent at project management, and his work is very professional. He has a long waiting list because of his reputation, and he isn't cheap, but he doesn't cut corners and he remains excellent value for money.
CRM Posted on 04/12/2012 , work completed 04/12/2012