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Christopher Plumbing Services Ltd

4.8

68 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We always answer the phone and turn up on time!
We aim to provide a reliable and efficient plumbing and central heating service to the Basingstoke, Andover and Fleet area.
We are Gas Safe registered - we offer annual boiler services, gas boilers and appliances installations, provide Landlord Gas Safety Records and undertake Gas Safety checks.
Our plumbing services include general plumbing repairs and maintenance, leak detection, central heating pipework, electric boilers and water softeners.
We respond promptly to enquiries and maintain excellent communication with the customer - from initial estimates with transparent pricing to final detailed invoices. Our engineers are fully supported by the office team.
Visit our website to learn more about us and our services, meet the team and view our prices for water and gas plumbing.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas safety testing and inspection
  • More Services

    • power flushing

Customer reviews

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4.8
68 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Shower mixer installation
Customer Service
Quality
Value
Christopher responded to my e-mail on the same day as I requested a quote to fit a new shower mixer. By arrangement, the plumber visited the next day to survey the bathroom and existing plumbing arrangements and an estimate of time to carry out the work and cost. The plumber arrived promptly at a time agreed and fitted the new mixer without any disruption or mess. The cost was reasonable.
Customer in Hampshire Posted on 14/11/2024 , work completed 12/11/2024
Professional and efficient
Customer Service
Quality
Value
I first used Christopher's to fix a kitchen tap in a rented property I own. I got a quick response and detailed estimate of costs and the job was done quickly and well. I then requested an estimate for a new bathroom including replacing the shower with a bath and shower. Again I was given a comprehensive estimate of costs of labour and bathroom suite. A date was agreed for the work and started on time. Brian worked on his own for several days dismantling the old suite and taking down one tiled wall. A new suite was installed. No mess left each evening and every effort was not to inconvenience the 2 tenants. During the whole process any queries I had were dealt quickly and comprehensibly by Chloe their office manager. There was a minimum number of snags which were dealt with the same week. At the end the whole cost came in under budget so I received a refund. I would use them again and also use them to do work on my house. A pleasure to do business with.
Customer in Hampshire Posted on 09/10/2024 , work completed 13/08/2024
Trusted and professional
Customer Service
Quality
Value
I am a landlord and homeowner and for the last say, five years, I have entrusted any water, gas related jobs to Christopher plumbing. To be honest I wished I had knew of them previously as I had frequently been disappointed with many other businesses. We are lucky in Basingstoke to have Chris and his team operating here. What you get is an all rounded service at a fair price, excellent customer service, qualified and extremely professional tradespeople delivered in a timely and courteous manner with a respect for your home regarding cleanliness. No better, thank you
Customer in Hampshire Posted on 12/09/2024 , work completed 11/09/2024
The trader replied (on 16/09/2024)
What a fantastic review! Thank you for providing such detailed feedback for your experience using our services as both a homeowner and landlord.
Top Team to do the jobs!
Customer Service
Quality
Value
Have had a few jobs done with Christopher Plumbing Services around our house, heating system, rads and shower pump. Real top job from the team all round. The engineers are great to talk to and explain things well. The scheduling from quotes to work carried out were amazingly fast and accurate which is always super appreciated. I always recommend Christopher Plumbing Services to anybody who needs work carried out.
Customer in Hampshire Posted on 27/08/2024 , work completed 11/07/2024
The trader replied (on 29/08/2024)
Thank you! We're proud to earn excellent reviews like this by providing a consistently high level of service.
Gas Boiler Service
Customer Service
Quality
Value
Christopher Plumbing Services were recommended to me and I would certainly do the same. My phone call was answered promptly and an appointment made. The engineer arrived on time and was extremely efficient and polite. There was no mess and he was very helpful in showing me what he had done. I would not go anywhere else for my plumbing and heating servicing and repairs.
Customer in Hampshire Posted on 31/07/2024 , work completed 31/07/2024
The trader replied (on 02/08/2024)
Thank you! We're pleased our service met your expectations and we look forward to helping you again in the future.
Bathroom Refit
Customer Service
Quality
Value
We decided to contact Christopher Plumbing Services having satisfactorily used them previously. The refit involved completely gutting our old bathroom, and installing new shower, basin, toilet and bidet. From our initial enquiry to completion we were treated with courtesy and were kept informed at every stage of the work both by the engineers and also the office staff. We were very satisfied both with the outcome, and attention to detail and care shown. We would happily recommend Christopher Plumbing.
Customer in Hampshire Posted on 12/07/2024 , work completed 04/07/2024
The trader replied (on 16/07/2024)
Thank you for taking the time to submit this super review. We're pleased you were happy with the entire process and communications. Thank you for using our services and recommending Christopher Plumbing Services.
Over and above Service
Customer Service
Quality
Value
We have had this leak under the bath for some time. We needed the work carried out before the end of the week due to going on holiday. Despite the short notice they were able to accommodate our request. The original quote involved removing the bath, but Martyn the engineer managed to cut out the floor board under the bath and effect the repair without removal. This saved us considerable costs and disruption, we are very happy.
Customer in Hampshire Posted on 27/06/2024 , work completed 27/06/2024
The trader replied (on 09/07/2024)
Thank you for taking the time to write a review after we repaired a leak at short notice. On this occasion, the engineer was able to find an easier route to fixing the leak. The repair therefore took less than the estimated time and this was reflected in the final invoice. Everyone’s happy!
Blocked Kitchen sink
Customer Service
Quality
Value
The investigation and resolution was carried out quickly and efficiently with excellent result and was all done within the agreed schedule and budget.
Customer in Hampshire Posted on 18/06/2024 , work completed 06/06/2024
The trader replied (on 20/06/2024)
We're pleased you were happy with the service provided, thank you for submitting a review.
Experience back to 2018
Customer Service
Quality
Value
We have used Christopher Plumbing for domestic plumbing, including annual service of our gas boiler, for over five years. They have always reacted quickly to telephone messages and done what they were asked to do. They are careful to clean up any mess, and they are happy to explain problems and their response to them.
Customer in Hampshire Posted on 15/04/2024 , work completed 24/03/2006
The trader replied (on 17/04/2024)
Thank you! We are grateful to this regular customer for sharing their long-term experience of our services.
Very quick response to an emergency
Customer Service
Quality
Value
In the middle of the day I found water dripping through the ceiling of the hall of my house. I rang Christopher Plumbing Services Ltd, the call was answered immediately and the response was very positive. I was promised a visit within an hour and in what seemed like less that there was knock on the door. Alex identified the root of the problem, set about fixing it after explaining what had happened and what needed doing. He worked quickly, neatly and cheerfully and it was a relief to have the problem sorted out so spedily. I would definitely use the services of Christopher Plumbing again.
Customer in Hampshire Posted on 11/04/2024 , work completed 09/04/2024