CHS Glasgow Ltd

Our heating system was 24 years old and we decided to replace before the winter. Looked up heating companies on Which for reliability and good reviews. We got a few quotes but CHS Glasgow stood out. Phoned the company number and spoke to Pamela, Darren's wife who was very helpful and said she would get him to contact us. Darren contacted us within the hour and came out later the same day. Was very thorough in assessing what we needed and listened to our preference to go with a Vaillant boiler as we had got a good run out of this make. The work was carried out by both Willie and Darren. They were very prompt and professional. We were informed the whole way the process of supplying and fitting. Efficient and tidy workers. Took away all the old radiators, boiler and rubbish. They even fitted a new kitchen sink tap that was leaking while they were doing the heating system. Darren then came back later on in the evening following completion of the job to ensure we understood how to use the thermostat. Extremely happy with the work carried out and have no complaints following a few cold snaps and high winds. System running like a dream. Would definitely use this company again.

I was very impressed with the professionalism and workmanship of Darren at CHS Glasgow from the first visit through to the testing and handover of our new Vaillant boiler. As a former owner of a plumbing and heating company I recognise good workmanship and give this company top marks.

The team are so friendly and helpful. Our boiler broke down and from the initial phone call right through to the work being finished, we couldn’t have had better service. The team helped us as much as they could over the phone, arranged an appointment for a home visit promptly, and communicated clearly and openly with us through the rest of the work. He went out of his way to schedule our boiler replacement as soon as possible so we wouldn’t be stuck without heating or hot water. We are more than happy with the work done and to continue using this company for aftercare and future boiler services. Would definitely recommend CHS Glasgow to anybody and will use them again in future.

Darren was so helpful from start to finish. Above and beyond to be honest. The work was completed to a fabulous standard. Very tidy worker and extremely kind manner. Darren found a leak as pressure was dropping and this was fixed within the hour. I would have no hesitation in recommending Darren. Thank you once again for a fabulous service!

I needed a new boiler after my existing system decided to pack it in. Darren came around and the advice he gave me was first class. He Listed the options for me and I was able to change the boiler, upgrade the overall system and I’m really happy with the work. Darren is very professional and you can see that in his work, how he deals with his customers and how he leaves his work environment. Easy 5 stars.

I contacted CHS based on faults encountered with a pre-exisiting, ageing boiler in a newly-purchased property that required us upgrading to future-proof the kitchen. Darren's advice on the boiler upgrade was helpful/professional and he was very good at communicating the work required both beforehand and during the installation process as well. I'd highly recommend CHS based on this pleasant, professional experience which was especially appreciated by myself as it took place around other work taking place in the property as part of the kitchen update/upgrade.

Our 8-month old boiler had broken down overnight leaving us with no heating or hot water. It was a Sunday during the very cold spell in February this year many people in the UK were experiencing the same problem. As our gas engineer who installed the boiler could not attend because he was self-isolating, I tried contacting the supplier's customer service emergency line, but after hours of being put "on hold" without success, our gas engineer recommended Darren. Darren answered the phone promptly, posed various questions, gave possible scenarios for the problem and advised he could be there in a few hours, giving us a price for the callout and any work. He showed up as promised and managed to get the boiler up and running but said it would need to be checked over by the supplier. Through his network, he managed to arrange for Vaillant to attend in the next day-or-two for a full service under guarantee. He also called me the following day to make sure that Vaillant had indeed contacted me to fix a time for this service. They had not, so he contacted them again and ensured I got confirmation. He followed up with me to ensure I was happy with the result. We shared findings with the gas engineer who installed the boiler, who returned to make minor adjustments. Darren is clearly knowledgeable in his field of work, passionate about it and strives to ensure top quality customer service by liaising with other professionals to get a job well done.

Darren installed a new boiler in our son's flat (which I organised on his behalf) after identifying problems with the old boiler. The work was done professionally and competently, but most importantly for me, he is obviously someone who prides himself on providing good customer service in terms of trust and reliability and follow up. After a lifetime's experience of tradesmen who have been too often unreliable and unprofessional in approach, it is a relief to find someone who genuinely cares about what he is doing, and is conscientious in wanting to provide satisfaction. He is also a very pleasant guy to deal with.

The job was for a boiler replacement and a radiator being fitted. Darren was prompt to quote and respond to additional questions, clearly explained the job details to me and offered very useful general advice. I was able to book him without a long wait. I cannot fault his work- there was excellent communication, he worked to the agreed schedule and budget, was extremely careful and tidy, and went over and above also setting up the hive for me too. There was a small leak from a flawed pipe and although I messaged (not expecting an instant reply) he responded immediately and found the problem and fixed it. Extremely helpful, thorough and professional. Will be using CHS again for any future work.

Most impressed with standard of work carried out by Darren. He is a neat and tidy worker who carefully explains what needs to be done in layman terms. Fitting the new radiators required no extra decorating with the line up of the radiator tails to the floor to the millimetre. He has a very good eye for detail, and picked up that my Worcester boiler did not have the recommended auto bypass fitted, that the auto bypass in my boiler was weeping, that one of my zone valves had been installed the wrong way round even though it still worked, albeit with low flow and that a waste pipe in the loft had a tiny leak . He required access to all areas of the house as he had to drain down the system and fit the new radiators and w/c - all were left clean and tidy after his work. His helpfulness in organising his work around family life was much appreciated. When one of the new radiators developed a fault, he quickly sourced a replacement and had it fitted, coming out in the evening so that we would not be inconvenienced. All my various works were carried out to the agreed timescale and estimate, and to a high standard. I was particularly impressed with his overall general knowledge of plumbing as it relates to a 100 year old house.