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Circle Security (Scotland) Limited

4.9

205 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1984 Circle Security is a family business, with SSAIB Approval, that design, install and maintain Intruder Alarm Systems throughout Edinburgh and The Lothians.

Our work is regularly audited by the SSAIB and our standards are recognised by the Certificates of Excellence which are awarded to us - this now includes "SafeContractor" registration.

Our reputation has been built on the personal service we provide. Paying attention to the smallest detail both during the design and installation stages for all projects results in the highest levels of workmanship. This has meant a high proportion of our work is received through referral and the business continues to grow at a controlled level to ensure that our high standards are maintained at all times.

What we do

  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Security activities
    • Electric gates
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • installation and maintenance of burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
205 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Alarm instal
Customer Service
Quality
Value
Had a new alarm quote by Circle Security Ltd as a neighbour was burgled recently, Ian arrived and went through the options and listened to our requirements, we decided to accept and the engineers Grant and Sam turned up on the date and time agreed and were very polite and explained everything they were doing. After completion all rubbish was removed and the house was left clean and tidy. Grant explained the operation very clearly and set up the APP and talked us through how it worked. We would recommend Circle Security for anyone requiring an alarm.
Customer in West Lothian Posted on 06/12/2024 , work completed 05/12/2024
Excellent work
Customer Service
Quality
Value
Approached this company to replace an alarm system and was given a quote very quickly and efficiently. Made a couple of changes before installation, like CCTV cameras front and back. This was added to the installation no problem. Grant and his team turned up on time and worked brilliantly, consulting us constantly to make sure we were happy with what they were doing. All instructions were very clearly explained to us and nothing was too much bother. Had a problem the next day (husband's fault) and they came out right away to fix it. Cannot fault office staff, engineers and estimators. Would definitely recommend this company
Customer in Edinburgh Posted on 06/12/2024 , work completed 03/12/2024
Security Alarm Installation
Customer Service
Quality
Value
Ian from Circle visited to survey our property and recommended a security system specification that was optimal, with no overselling but offering us options, some of which we were happy to accept. Their quotation was prompt and the work was done as scheduled. We discovered one issue after the installation and albeit a failing on my part, Ian was brilliant in addressing that. Communication throughout was totally professional and the installers Calum and Sam worked efficiently, left the house spotless and spent time briefing us on the workings of the new system. I would have no hesitation in using their service again, and recommend them 100%.
Customer in Edinburgh Posted on 03/12/2024 , work completed 03/12/2024
The trader replied (on 05/12/2024)
Thank you so much for providing a 5 star review of the full process carried out by the team and that you would recommend us, it is great to hear!
Upgrade Alarm System
Customer Service
Quality
Value
As I had a basic alarm system installed at least 10 years ago, I approached Circle and accepted their quotation for a major upgrade. The engineers were were top class with detailed product knowledge, nice personalities and excellent representatives for the company. Quickly and efficiently they set set about their work until completion when they also helped downloading the app and explained its operation in controlling the system. I am very satisfied with the system and have no hesitation in recommending Circle, a locally based company, to anyone requiring security advice.
Customer in Edinburgh Posted on 29/11/2024 , work completed 22/11/2024
The trader replied (on 02/12/2024)
Wow, what great feedback for our engineers! Thanks for taking the time out your day to write this review, we look forward to having you as a customer for any future security needs.
Excellent service from Circle Security
Customer Service
Quality
Value
The team at Circle Security recently upgraded and modernised our home security system. All work was done on time, to budget and at a competitive price. The staff were excellent. They were professional, knowledgeable, communicative, clean and tidy and explained how to use the system very clearly. We feel much safer now and would recommend their services!
Customer in Edinburgh Posted on 29/11/2024 , work completed 28/11/2024
The trader replied (on 02/12/2024)
Good afternoon, thanks for the 5 star review and your lovely comments! So good to hear you are feeling safer in your home, just as it should be. I will pass this onto the team.
Efficient and Reliable Service
Customer Service
Quality
Value
Circle Security carry out our annual burglar alarm service each November. It's easy to make appointments, they always arrive on time, and they carry out the service in an organised and competent manner. They also fitted outside security lighting for us three years ago and we cannot compliment them enough for that work, and indeed "everything" they have done for us. For anything relating to the security of our home, we wouldn't hesitate to go to Circle Security as opposed to any of the big names seen on TV adverts.
Customer in Edinburgh Posted on 27/11/2024 , work completed 25/11/2024
The trader replied (on 02/12/2024)
Hi, thanks for the great review and a big thank you for giving up your time to write this. We strive to go above and beyond our competitors and I am glad that this is reflected in the services we have provided over the years.
Such a Great Company
Customer Service
Quality
Value
Circle Security have provided my home security requirements for 32 years now. Reasonable prices, top technology, friendly engineers who knows their stuff and are tidy workers. They always turn up on time. I trust them implicitly and have them back to maintain my system year after year. Thanks to Kevin and the team at Circle Security!
Customer in Edinburgh Posted on 21/11/2024 , work completed 21/11/2024
The trader replied (on 22/11/2024)
Hi, thank you for your lovely 5 star review. We look forward to our continued work with you for many more years!
Excellent and Efficient
Customer Service
Quality
Value
We needed a full system replacement at short notice and Circle were very accommodating. The estimate was very reasonable and certainly cheaper than the national company we had been using for a long time. The engineers arrived on time and did everything they said they would do. They were helpful and polite and did a high-quality job. They left everything tidy. We had a follow-up question which was dealt with the same day. We would definitely recommend them and just wish we had changed companies years ago.
Customer in Edinburgh Posted on 08/11/2024 , work completed 04/11/2024
The trader replied (on 22/11/2024)
Hi, Thank you for taking the time to leave us such a kind review, it is appreciated by the whole team.
Excellent and efficient service at all times
Customer Service
Quality
Value
I have no hesitation in recommending Circle Security as a fully trusted and thoroughly excellent Company with experienced and pleasant engineers who are readily on hand to respond to Customers’ emergency needs as soon as possible and who also carry out my annual servicing and security checks both efficiently and well.
Customer in Edinburgh Posted on 30/10/2024 , work completed 15/10/2024
The trader replied (on 05/11/2024)
Hi, thanks for taking the time out your day to leave us a great 5 star review. As a small family run business these types of reviews really help us to improve and grow. Thanks again!
Excellent again
Customer Service
Quality
Value
I have used Circle Security on previous occasions and have found the service that they provide to be excellent. Prompt, efficient service, even for the smallest task. I intend to use them again in the near future.
Customer in Edinburgh Posted on 19/09/2024 , work completed 18/09/2024
The trader replied (on 26/09/2024)
Hi, Thank you for your 5 star review and kind words, we look forward to working with you again in the future.