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Circle Security (Scotland) Limited

4.9

208 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1984 Circle Security is a family business, with SSAIB Approval, that design, install and maintain Intruder Alarm Systems throughout Edinburgh and The Lothians.

Our work is regularly audited by the SSAIB and our standards are recognised by the Certificates of Excellence which are awarded to us - this now includes "SafeContractor" registration.

Our reputation has been built on the personal service we provide. Paying attention to the smallest detail both during the design and installation stages for all projects results in the highest levels of workmanship. This has meant a high proportion of our work is received through referral and the business continues to grow at a controlled level to ensure that our high standards are maintained at all times.

What we do

  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Security activities
    • Electric gates
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • installation and maintenance of burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
208 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Alarm Installation
Customer Service
Quality
Value
Ian from Circle Security called to estimate on 5 February at the time agreed. He discussed options in detail and provided an acceptable etimate followed up by a confirmatory email. The office arranged a suitable date with me and Calum came at the agreed time and spent most of the day removing our existing alarm and installing the new one. The work was dome efficiently and in a very pleasant manner. The installations was installed to my needs and Calum fully explained the various options to set and arrange protection. Altogether a very satisfactory job well done.
Customer in Edinburgh Posted on 23/02/2025 , work completed 19/02/2025
The trader replied (on 24/02/2025)
Thank you so much for your 5 star review. I will pass your kind comments back to the team. Best Regards Circle Security
Professional and Reliable
Customer Service
Quality
Value
A mid-morning slot was agreed upon, received a text advising of Darren’s arrival to carry out annual maintenance service, fit external upgrade of security signs and supply and install a new combined floodlight/PIR. Have used Circle previously and am confident in their workmanship, communication and courtesy to my property. This visit was no exception. Darren explained what was to happen and was efficient, tidy and easy to approach. Costs were previously agreed upon and were as expected. Darren showed me his work before leaving, explained the settings on the new light and advised me what to do if I had any issues or questions.
Customer in West Lothian Posted on 18/02/2025 , work completed 17/02/2025
The trader replied (on 19/02/2025)
Thank you so much for your lovely review. I am so glad to hear that everything went smoothly for you. I will pass your comments back to the team, especially Darren.
Comprehensive Service, Courteous operatives.
Customer Service
Quality
Value
Having recently completed an extension to our home we felt it was time to install some decent security. We also required smoke/CO alarms and my wife was keen on having CCTV coverage. Ian came out and assessed our needs, providing a list of options. We accepted the quote and agreed to proceed. Darren, Calum and Sam arrived on the specified dates and proceeded with the installation methodically and professionally with minimal disruption. They were extremely obliging and courteous and I was particularly pleased that the system did not require unsightly cabling. They left the place neat and tidy and Ian gave us a thorough explanation of the system operation and how to activate it before he left. We were completely satisfied by the service Circle Security provided and we feel much more secure now.
Customer in Midlothian Posted on 28/01/2025 , work completed 27/01/2025
The trader replied (on 29/01/2025)
Thank you so much for your 5 Star review. I am so glad you are happy with both your service and new alarm system. I will pass your feedback back to the team. Thank you Circle Security.
Alarm instal
Customer Service
Quality
Value
Had a new alarm quote by Circle Security Ltd as a neighbour was burgled recently, Ian arrived and went through the options and listened to our requirements, we decided to accept and the engineers Grant and Sam turned up on the date and time agreed and were very polite and explained everything they were doing. After completion all rubbish was removed and the house was left clean and tidy. Grant explained the operation very clearly and set up the APP and talked us through how it worked. We would recommend Circle Security for anyone requiring an alarm.
Customer in West Lothian Posted on 06/12/2024 , work completed 05/12/2024
The trader replied (on 10/01/2025)
We really appreciate your effort to leave us a review, it significantly supports small businesses like ours. All your kinds comments will be passed onto the team. Thank you!
Excellent work
Customer Service
Quality
Value
Approached this company to replace an alarm system and was given a quote very quickly and efficiently. Made a couple of changes before installation, like CCTV cameras front and back. This was added to the installation no problem. Grant and his team turned up on time and worked brilliantly, consulting us constantly to make sure we were happy with what they were doing. All instructions were very clearly explained to us and nothing was too much bother. Had a problem the next day (husband's fault) and they came out right away to fix it. Cannot fault office staff, engineers and estimators. Would definitely recommend this company
Customer in Edinburgh Posted on 06/12/2024 , work completed 03/12/2024
The trader replied (on 10/01/2025)
Thank you for leaving us a great review and that you would recommend us to others. All your positive comments will be passed onto the team. Many thanks!
Security Alarm Installation
Customer Service
Quality
Value
Ian from Circle visited to survey our property and recommended a security system specification that was optimal, with no overselling but offering us options, some of which we were happy to accept. Their quotation was prompt and the work was done as scheduled. We discovered one issue after the installation and albeit a failing on my part, Ian was brilliant in addressing that. Communication throughout was totally professional and the installers Calum and Sam worked efficiently, left the house spotless and spent time briefing us on the workings of the new system. I would have no hesitation in using their service again, and recommend them 100%.
Customer in Edinburgh Posted on 03/12/2024 , work completed 03/12/2024
The trader replied (on 05/12/2024)
Thank you so much for providing a 5 star review of the full process carried out by the team and that you would recommend us, it is great to hear!
Upgrade Alarm System
Customer Service
Quality
Value
As I had a basic alarm system installed at least 10 years ago, I approached Circle and accepted their quotation for a major upgrade. The engineers were were top class with detailed product knowledge, nice personalities and excellent representatives for the company. Quickly and efficiently they set set about their work until completion when they also helped downloading the app and explained its operation in controlling the system. I am very satisfied with the system and have no hesitation in recommending Circle, a locally based company, to anyone requiring security advice.
Customer in Edinburgh Posted on 29/11/2024 , work completed 22/11/2024
The trader replied (on 02/12/2024)
Wow, what great feedback for our engineers! Thanks for taking the time out your day to write this review, we look forward to having you as a customer for any future security needs.
Excellent service from Circle Security
Customer Service
Quality
Value
The team at Circle Security recently upgraded and modernised our home security system. All work was done on time, to budget and at a competitive price. The staff were excellent. They were professional, knowledgeable, communicative, clean and tidy and explained how to use the system very clearly. We feel much safer now and would recommend their services!
Customer in Edinburgh Posted on 29/11/2024 , work completed 28/11/2024
The trader replied (on 02/12/2024)
Good afternoon, thanks for the 5 star review and your lovely comments! So good to hear you are feeling safer in your home, just as it should be. I will pass this onto the team.
Efficient and Reliable Service
Customer Service
Quality
Value
Circle Security carry out our annual burglar alarm service each November. It's easy to make appointments, they always arrive on time, and they carry out the service in an organised and competent manner. They also fitted outside security lighting for us three years ago and we cannot compliment them enough for that work, and indeed "everything" they have done for us. For anything relating to the security of our home, we wouldn't hesitate to go to Circle Security as opposed to any of the big names seen on TV adverts.
Customer in Edinburgh Posted on 27/11/2024 , work completed 25/11/2024
The trader replied (on 02/12/2024)
Hi, thanks for the great review and a big thank you for giving up your time to write this. We strive to go above and beyond our competitors and I am glad that this is reflected in the services we have provided over the years.
Such a Great Company
Customer Service
Quality
Value
Circle Security have provided my home security requirements for 32 years now. Reasonable prices, top technology, friendly engineers who knows their stuff and are tidy workers. They always turn up on time. I trust them implicitly and have them back to maintain my system year after year. Thanks to Kevin and the team at Circle Security!
Customer in Edinburgh Posted on 21/11/2024 , work completed 21/11/2024
The trader replied (on 22/11/2024)
Hi, thank you for your lovely 5 star review. We look forward to our continued work with you for many more years!