Endorsed by Which?

Circle Security

4.9

190 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1984 Circle Security is a family business, with SSAIB Approval, that design, install and maintain Intruder Alarm Systems throughout Edinburgh and The Lothians.

Our work is regularly audited by the SSAIB and our standards are recognised by the Certificates of Excellence which are awarded to us - this now includes "SafeContractor" registration.

Our reputation has been built on the personal service we provide. Paying attention to the smallest detail both during the design and installation stages for all projects results in the highest levels of workmanship. This has meant a high proportion of our work is received through referral and the business continues to grow at a controlled level to ensure that our high standards are maintained at all times.

What we do

  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Security activities
    • Electric gates
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • installation and maintenance of burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
190 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Fantastic company
Customer Service
Quality
Value
The installation by Circle of my new security system has been a great experience from start to finish. They listened to our needs and made sensible recommendations on what we would need. They went the extra mile to ensure that cables were hidden during installation, they arrived exactly when they said they would and everything was left very tidy. I would definitely recommend them to anyone that required a new or replacement alarm system.
Customer in Edinburgh Posted on 27/03/2024 , work completed 20/03/2024
The trader replied (on 28/03/2024)
Good morning - thank you so much for taking the time to leave us a review. The feedback is very important to us. This will be passed on to the team.
Polite, helpful and efficient
Customer Service
Quality
Value
I had a new alarm installed by Circle on 21st March 2024. Everyone with whom I dealt be it by 'phone, email or in person was polite and helpful, answering all my questions clearly. All appointments were kept. I was particularly impressed that after installation, waste was cleared up, divided into appropriate piles and I was told where each pile should go for appropriate recycling or disposal.
Customer in Edinburgh Posted on 27/03/2024 , work completed 21/03/2024
The trader replied (on 28/03/2024)
Good morning - thank you so much for your review and 5-Star rating. We are glad that you are happy with the service, and look forward to your custom in the years to come.
Alarm Installation
Customer Service
Quality
Value
I had an alarm system installed by this company and have been very happy with the process and experience. I've found Cricle to be polite, responsive and professional at every stage of this process. On the day of install, Alistair & Grant were very punctual. They were friendly, informative and kept my expectations set the entire time doing a great job. Service was excellent and prices fair. I have no complaints on the installation of my system.
Customer in North Lanarkshire Posted on 22/02/2024 , work completed 22/02/2024
The trader replied (on 26/02/2024)
Hi, thank you for taking the time to leave us a 5 star review! Your comments are appreciated and I will pass this onto the engineers.
Fantastic work from start to finish
Customer Service
Quality
Value
Circle Security have just installed a new security system and fire alarm system in our office. As a small community charity we were looking for a local, friendly and professional company to do this work for us. Circle Security met all our hopes - from first meeting with Scott to dealing with Tracey in the office and then meeting Calum, Grant and the rest of the team who carried out the installation work. They are professional, friendly and were really clear about everything they did - explaining the systems, arranging the times, clearing and tidying up and after care too. Would highly recommend this company for your security and fire system needs and for their friendly and professional approach.
Customer in Edinburgh Posted on 20/02/2024 , work completed 09/02/2024
The trader replied (on 23/02/2024)
Good morning - Thank you for taking the time to leave us such a great review! I will certainly pass this on to the team. We are pleased to hear you were happy with the service and it's good to hear that you would recommend us. We look forward to having you as customers in the years to come!
Outstanding!
Customer Service
Quality
Value
We contacted Circle Security to arrange for a quote to replace our old intruder system and to have CCTV installed. We have found Circle to be professional, courteous and outstanding throughout lour dealings. At the outset, Scott devised a system to meet our needs. On receipt of the quote, Scott was very helpful in answering our questions so that we had a clear understanding of what was involved. The installation process was very smooth and Scott, Grant and their apprentice, Sam, were a joy to have round our house. They took great care when installing the various hardware and also ensured that we had a good understanding of how to operate the technology. I cannot speak highly enough of our experience! Outstanding!
Customer in Edinburgh Posted on 12/01/2024 , work completed 10/01/2024
The trader replied (on 22/01/2024)
Good morning - thank you so much for such a fantastic review! This means a lot to the team. We are so pleased that you have been happy with the service and look forward to having you as a customer for many years to come!
Great work
Customer Service
Quality
Value
We were very pleased with the instillation of our system. Calum was very professional and courteous and did a thorough job while ensuring everything met our needs.
Customer in Edinburgh Posted on 28/11/2023 , work completed 28/11/2023
The trader replied (on 30/11/2023)
Thank you so much for your review. We are pleased you are happy with your installation and will pass this on to Calum.
Livingston customer
Customer Service
Quality
Value
Absolutely outstanding service by Grant & Alastair. First class customer care and totally professional from start to finish. Would have no hesitation in recommending this company.
(your username) Posted on 28/11/2023 , work completed 28/11/2023
The trader replied (on 30/11/2023)
Thank you for taking the time to leave us a review - this means a lot to the team. We will make sure we pass this on to Grant and Alistair. It's also great to hear that you would recommend us!!
Security System Installed
We chose them on the basis that they were the nearest Which Approved Trader. It was a good choice. They were asked to replace our existing alarm system which was 33 years old and beginning to give trouble. They kept to their appointed times both for the initial survey and the installation and were happy to include the late modification I requested. They were all very careful regarding the positioning of the component parts, always consulting us to ensure we were happy. They gathered all the waste material and cleaned up when the work was complete. They were happy to spend as much time as required to demonstrate the system to us before leaving. The work was all done at the agreed price. I would certainly recommend them.
Customer in West Lothian Posted on 06/11/2023 (Reviewer did not use service)
The trader replied (on 08/11/2023)
Hi, thank you for your review and taking the time to do this. The team appreciate your feedback and I will pass this onto them.
Security System Replacement
Customer Service
Quality
Value
When replacing an old system, we looked at the alarm boxes near us, chose who was being used most and spoke to a couple of neighbours we knew who were very happy with Circle Security. After a long delay on our part, the chosen system was installed by Grant and his assistant, Alastair, both of whom kept us informed of work as it progresed. The job was completed with careful clearing up and the system and app operation explained to both of us. Can't fault the installation.
Customer in Edinburgh Posted on 05/11/2023 , work completed 23/11/2002
The trader replied (on 06/11/2023)
Hi, thanks for such a great review and taking the time to do this, we really appreciate it. I will pass your comments onto the engineers Grant and Alastair.
Good service
Customer Service
Quality
Value
Circle Security replaced a 30-year-old intruder alarm system in our four bedroom house. Both design and installation were excellent: options clearly explained, questions and requests quickly followed up, and the work itself done quickly and well. Very pleased with the result.
Customer in Edinburgh Posted on 30/10/2023 , work completed 30/10/2023
The trader replied (on 06/11/2023)
Good afternoon, thanks for taking the time to leave us a review. We are really pleased that you were so happy with the result. I will pass your comments onto the team.