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Circle Security

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.9

122 Reviews

About

Established in 1984 Circle Security is a family business, with SSAIB Approval, that design, install and maintain Intruder Alarm Systems throughout Edinburgh and The Lothians.

Our work is regularly audited by the SSAIB and our standards are recognised by the Certificates of Excellence which are awarded to us.

Our reputation has been built on the personal service we provide. Paying attention to the smallest detail both during the design and installation stages for all projects results in the highest levels of workmanship. This has meant a high proportion of our work is received through referral and the business continues to grow at a controlled level to ensure that our high standards are maintained at all times.

What we do

  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
  • More Services

    • installation and maintenance of burglar alarm systems

Customer reviews

Reviews summary

4.9
122 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
House Alarm Upgraded
Customer Service
Quality
Value
Circle Security fitted an upgrade to our system, as the old one was out of date and we couldn't use a wireless set up. We had got a price for install over three months ago, but I was only able to go forward recently, but they kept the same price that they had quoted. They turned up on time, fitted the updated equipment which took most of the day, cleaned up and then spent the time to explain the system and ensure that the App on my phone worked properly as well. Good service and we have also taken up the yearly contract to service the alarm. They are local and are worth supporting. Did a good job and we are pleased.
Customer in Edinburgh11/03/2019
Great Company
Customer Service
Quality
Value
Excellent service. Very impressed with Kevin and his workers. First-rate job and they left the house spotless afterward.
Customer in Edinburgh08/03/2019
Efficient and Professional
Customer Service
Quality
Value
I was impressed with the customer service from initial contact with Scott. Quote clearly set out cost of upgrade of security system and LED flood lights. Grant arrived promptly. Tidy worker, confirmed work to be carried out and explained the process throughout fitting/installation. Calum fitted the LED flood lights. Both were hardworking, tidy and completed the jobs on time. Full overview of security alarm system and features prior to departure. Very impressed with the company, customer service and quality of workmanship. Would recommend.
Customer in West Lothian27/02/2019
Great Company
Customer Service
Quality
Value
This is the 3rd Alarm system that we have had from Circle Security since 1990 and as always they have delivered a brilliant service. Grant was the engineer on this install (with some help from Scott) and was very professional, he was very tidy and put down dust covers and he also hoovered up after himself. He explained everything clearly about the new alarm and the new WiFi cameras. The company have even allowed us to keep one of the WiFi cameras for 2 weeks so that we can check them out and decide which type of camera we would like if at all before we made a decision which I think is a great service with no pressure to purchase any add ons. I highly recommend this company and will be using them again as we are considering cctv system as their prices are extremely reasonable.
Customer in West Lothian16/02/2019
Welcome return
Customer Service
Quality
Value
We used Circle Security around 26 years ago (1993) to have our original wired system put in. This year prior to decorating we called on them again to install an up to date wireless system and remove the old wiring. The fitter arrived on time, was courteous and worked solidly for most of the day and completed late afternoon. He then explained the workings of the control panel and demonstrated the various functions. He wrote in the various functions and codes in the manual so we would remember his instructions. He swept and hoovered up completion and left all areas tidy. We would have no hesitation to use them again and would recommend them to our friends.
Customer in Fife16/02/2019
Circle Security replaced our alarm system.
Customer Service
Quality
Value
Kevin initially came by to see what was required and gave us all the information we required to make an informed decision about which of their systems would suit our needs. They arranged a date and time and arrived promptly. They worked efficiently and were courteous and considerate. They cleaned up after the work was completed and made sure we were comfortable with our system before leaving. I would highly recommend this firm to anyone.
Customer in Edinburgh12/02/2019
Professional, prompt and polite
Customer Service
Quality
Value
Kevin provided a comprehensive recommendation, based on our needs and talked me through various options. At no point did I feel rushed into a sale - that cannot be said for other providers. They are not the cheapest but in reality what they provide is high quality, reliable and good value. Installation was done exactly as promised with no fuss or mess. Again the technicians were professional in approach and worked around our requirements. I have no hesitation in recommending Circle Security and only wish other traders were so good.
Customer in West Lothian10/02/2019
Highly Professional Alarm Installation - all aspects top quality.
Customer Service
Quality
Value
The whole process from initial meeting to completion was of a very high standard. Scott and his colleagues who supplied and fitted the system carried out the work in a logical manner with tidiness kept throughout the process. They were very polite and friendly keeping us fully informed what was being done, checking when required we were happy with planned work. Cost was per prior estimate so no surprises. System is easy to operate and after 5 days use there has been no issues arising. The team should be commended for an excellent job done. We have no hesitation in recommending this trader for security system installation.
Customer in Edinburgh01/02/2019
Thorough, Highly Professional, Clean & Polite Alarm System Installation
Customer Service
Quality
Value
Extremely impressed with this firm. Initial free consultation was thorough with all the available options clearly and helpfully explained with no pressure to proceed. Likewise, the installation was exemplary, the engineers were extremely well turned out, polite and very friendly and particularly clean and tidy in their work. All items of the system being installed were completed methodologically with as little dust or debris as possible, any that was created was cleaned and tidied before departure. It was as if they had never been there, such was the cleanliness with which they worked. System was explained to me in detail along with means of contacting the firm should any issues arise. In all dealings I have been left confident that I am in safe, responsible and honest hands; appointments have on each occasion been met as agreed and enquires responded to swiftly. I have no hesitation in recommending.
Customer in Edinburgh18/01/2019
Highly Professional Security Alarm Service
Customer Service
Quality
Value
We had used Circle before when we inherited their system in our last house and took out a maintenance contract with them. Very professional and responsive service very year. Even attended at 4 in the morning when the system was accidentally activated. When we moved to our new house, Circle were again a no-brainer decision when we wanted to upgrade the system installed in our new flat. Grant first attended to explain the system to us (the developer left little in the way of inttruction) then came back to install our additional detectors and sound box). It is rare that I recommend a trader but Circle Security offer an exceptional and a highly professional service.
Customer in Edinburgh10/01/2019