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Circle Security (Scotland) Limited

4.9

205 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1984 Circle Security is a family business, with SSAIB Approval, that design, install and maintain Intruder Alarm Systems throughout Edinburgh and The Lothians.

Our work is regularly audited by the SSAIB and our standards are recognised by the Certificates of Excellence which are awarded to us - this now includes "SafeContractor" registration.

Our reputation has been built on the personal service we provide. Paying attention to the smallest detail both during the design and installation stages for all projects results in the highest levels of workmanship. This has meant a high proportion of our work is received through referral and the business continues to grow at a controlled level to ensure that our high standards are maintained at all times.

What we do

  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Security activities
    • Electric gates
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • installation and maintenance of burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
205 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Home alarm replacement
Customer Service
Quality
Value
We used Circle Security (Scotland) Ltd to replace a self-installed alarm system recently. We can't praise them enough - have been super pleased with the experience from start to finish. Ian came out at the start of the process to talk us through options and was more than happy to tweak his recommendations and offer options, based on our preferences. Grant and his team went above and beyond to make sure we were happy during the installation - explaining what was going to be happening, removing existing fixtures, leaving areas looking like no work had just taken place, demonstrating the entire system at the end and much more. Would recommend without any hesitation.
Customer in East Lothian Posted on 01/09/2024 , work completed 29/08/2024
The trader replied (on 10/09/2024)
Hi, thanks for taking the time to leave such a nice review. Your comments will be passed to all concerned. We also really appreciate you recommending us to others. Thank you!
Work undertaken
Customer Service
Quality
Value
We needed an upgrade to our security system. Someone came out within a couple of days, and did not try to sell us anything unnecessary. Everything explained well and work was carried out within 10 days. Extremely happy with what was done.
Customer in Edinburgh Posted on 20/07/2024 , work completed 15/07/2024
The trader replied (on 23/07/2024)
Hi, thank you for taking the time to write us a review. It is really beneficial for small businesses. Glad you were happy with the work carried out and I will pass this onto the team.
Alarm and CCTV camera installation at new home.
Customer Service
Quality
Value
We accepted a quote from Circle Security (Scotland) Ltd to install a new alarm system and cameras at our new home. This was to be done over a two day period. We received a text each day saying they were on their way and they gave an ETA. The work was completed within the two days as agreed. We have used the same company before at our last home and this was the reason we used them again, twelve years later. They were and have been helpful in the past if we had any issues with the system. They are so respectful working in and around the home and left no mess.
Customer in Fife Posted on 28/06/2024 , work completed 27/06/2024
The trader replied (on 01/07/2024)
Good morning - Thank you so much for your review and 5 star rating. We are always so pleased when customers choose to use us again in a new home - this means a lot to the team. Wishing you every happiness in your new home!
Great company
Customer Service
Quality
Value
We have a new build and required the installation of an home intruder alarm system. They turned up to quote/ carry out the work when they said they would and there were no hidden costs or extras. Scott, Grant and Sam were all very polite, helpful and smart. The wiring is all hidden and they were very clean and tidy. We would recommend Circle Security to anyone.
Customer in West Lothian Posted on 12/06/2024 , work completed 11/06/2024
The trader replied (on 19/06/2024)
Good morning - Thank you for taking the time to leave us a review - we will pass this on to the team. We are so glad to hear that you would be happy to recommend us as a company - this means a great deal to us.
Professional in every way
Customer Service
Quality
Value
We had a system from a previous supplier (ADT) which developed a fault and nearly caused a little fire when the battery overheated. They offered a replacement system which was inflexible and had an automatic relay to the police. The monthly charge was excessive. We contacted Circle Security because they are Which Trusted Traders. The initial assessment was careful polite and listened to our requirements. It was not possible to use the existing wiring and they offered a wireless system. The work done was faultless. I can recommend them 100%
Customer in West Lothian Posted on 29/05/2024 , work completed 22/05/2024
The trader replied (on 03/06/2024)
Good morning - thank you so much for your great review and 5 star rating - we will pass this on to the team. It's great to hear that new customers are satisfied with our work and that they are already happy to recommend us to others! We look forward to your custom for years to come!
Fantastic company
Customer Service
Quality
Value
The installation by Circle of my new security system has been a great experience from start to finish. They listened to our needs and made sensible recommendations on what we would need. They went the extra mile to ensure that cables were hidden during installation, they arrived exactly when they said they would and everything was left very tidy. I would definitely recommend them to anyone that required a new or replacement alarm system.
Customer in Edinburgh Posted on 27/03/2024 , work completed 20/03/2024
The trader replied (on 28/03/2024)
Good morning - thank you so much for taking the time to leave us a review. The feedback is very important to us. This will be passed on to the team.
Polite, helpful and efficient
Customer Service
Quality
Value
I had a new alarm installed by Circle on 21st March 2024. Everyone with whom I dealt be it by 'phone, email or in person was polite and helpful, answering all my questions clearly. All appointments were kept. I was particularly impressed that after installation, waste was cleared up, divided into appropriate piles and I was told where each pile should go for appropriate recycling or disposal.
Customer in Edinburgh Posted on 27/03/2024 , work completed 21/03/2024
The trader replied (on 28/03/2024)
Good morning - thank you so much for your review and 5-Star rating. We are glad that you are happy with the service, and look forward to your custom in the years to come.
Alarm Installation
Customer Service
Quality
Value
I had an alarm system installed by this company and have been very happy with the process and experience. I've found Cricle to be polite, responsive and professional at every stage of this process. On the day of install, Alistair & Grant were very punctual. They were friendly, informative and kept my expectations set the entire time doing a great job. Service was excellent and prices fair. I have no complaints on the installation of my system.
Customer in North Lanarkshire Posted on 22/02/2024 , work completed 22/02/2024
The trader replied (on 26/02/2024)
Hi, thank you for taking the time to leave us a 5 star review! Your comments are appreciated and I will pass this onto the engineers.
Fantastic work from start to finish
Customer Service
Quality
Value
Circle Security have just installed a new security system and fire alarm system in our office. As a small community charity we were looking for a local, friendly and professional company to do this work for us. Circle Security met all our hopes - from first meeting with Scott to dealing with Tracey in the office and then meeting Calum, Grant and the rest of the team who carried out the installation work. They are professional, friendly and were really clear about everything they did - explaining the systems, arranging the times, clearing and tidying up and after care too. Would highly recommend this company for your security and fire system needs and for their friendly and professional approach.
Customer in Edinburgh Posted on 20/02/2024 , work completed 09/02/2024
The trader replied (on 23/02/2024)
Good morning - Thank you for taking the time to leave us such a great review! I will certainly pass this on to the team. We are pleased to hear you were happy with the service and it's good to hear that you would recommend us. We look forward to having you as customers in the years to come!
Outstanding!
Customer Service
Quality
Value
We contacted Circle Security to arrange for a quote to replace our old intruder system and to have CCTV installed. We have found Circle to be professional, courteous and outstanding throughout lour dealings. At the outset, Scott devised a system to meet our needs. On receipt of the quote, Scott was very helpful in answering our questions so that we had a clear understanding of what was involved. The installation process was very smooth and Scott, Grant and their apprentice, Sam, were a joy to have round our house. They took great care when installing the various hardware and also ensured that we had a good understanding of how to operate the technology. I cannot speak highly enough of our experience! Outstanding!
Customer in Edinburgh Posted on 12/01/2024 , work completed 10/01/2024
The trader replied (on 22/01/2024)
Good morning - thank you so much for such a fantastic review! This means a lot to the team. We are so pleased that you have been happy with the service and look forward to having you as a customer for many years to come!