Prompt, professional and courteous.
Alarm upgrade and service. On budget, on time, clear and concise information. Would highly recommend.
Graeme, Midlothian
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
HOuse alarm installation
From the initial consultation through to the installation today all Circle Security staff we have dealt with have been professional, efficient and helpful. Their proposals were sound and the installation today has been completed promptly and cleanly; and all elements were clearly explained before the team left. I'd definitely recommend them.
Customer in Edinburgh
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Install House Alarm
We had a useful initial consultation where all questions were answered and our security needs assessed. The communication was excellent and the engineers were polite, hardworking and helpful. We are very pleased with the work and would recommend this firm for it's excellent level of service.
Duncan Fortune
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Superb, as always.
Full alarm install this time. Absolutely superb all round. On time, friendly, knowledgeable team (led by Grant on the day). The guys were very aware we'd just completed a major refurb, and so shoes were off and worked with minimal disruption. Seamless install - massive recommendation.
John, West Lothian
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
Efficient and professional
Information about system clearly and helpfully given and work carried out to high professional standards.
John, Midlothian
Posted on 20/11/2018
, work completed 20/11/2018
Recommended
Excellent customer service.
We have been customers of Circle Security for over 20 years. Kevin and his colleagues have always done an excellent job for us. Their customer service is excellent. Their most recent work for us involved the installation of a new burglar alarm system, incorporating several wireless sensors. This was carried out to Circle Security"s usual high standards. I would be very happy to recommend them to anyone looking to install a new system.
Customer in Edinburgh
Posted on 14/11/2018
, work completed 13/11/2018
Recommended
Excellent alarm service
The team that came were prompt and professional. They consulted with me throughout the fitting of my house alarm. I researched Circle Security via Which? and I am very happy with their service. The best in Edinburgh.
Dave, Midlothian
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Excellent Service
Excellent, friendly service. We have our Burglar Alarm and security lighting from Circle Security. Can't recommend them enough.
silverskye
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Efficient and excellent service
Circle Security were friendly, professional and explained everything clearly. I would not hesitate to recommend them.
Christine Humphries
Posted on 26/10/2018
, work completed 26/10/2018
Recommended
Very professional
From first contact to job completion the whole process was informative, courteous and very professional.
Donald, Midlothian
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Would recommend without hesitation
We have been customers for around 30 years. This was a re-fit or improvement and CCTV. Job took 3 days. Very courteous throughout and cleaned up afterwards. Only downside, left us to re-cycle old electronic equipment. Installation worked first time and I am fully satisfied. Would recommend without hesitation.
Ray, Midlothian
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Quick and easy installation
Circle Security were very good at recommending a suitable system for us and completing the installation over two separate jobs due to other work we were having done in the house. Pricing was competitive and the system works well. I have no hesitation in recommending Circle Security.
Euan_k
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
excellent - no hesitation in recommending
From initial survey to installation itself, everything was hassle-free and done to a first-class standard.
Iain Masterton
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Excellent service from start to finish
Circle Security provided a first class service from the initial visit to assess our house alarm requirements, to providing a quote very promptly and to the very efficient installation. All members of the firm were courteous and very efficient. The installation was completed with the minimum of disruption and everywhere was left clean and tidy. The demonstration of how to use the alarm was very clear and thorough. Delighted with the whole service provided.
Catherine and Stephen Livingston
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
Professional Company providing a quality alarm installation.High standard of workmanship and excellent customer service.
Professional company providing a quality intruder alarm installation.High standard of workmanship and customer service. Circle Security were recommended to us by friends and we have been very pleased with our alarm installation. Easy to contact an early survey was arranged where time was taken to discuss options available. A prompt and itemised quote for the work followed. The works commenced on the agreed date and the installation was completed on time and to a very high standard. The fitting team were highly professional competent and very helpful. They discussed the location of all equipment prior to fitting carried out the work efficiently and tidied up as they went along. A thorough demonstration of the operation of the alarm was given on completion of the installation. Excellent company
Ken Shepherd, Which Reviewer
Posted on 31/08/2018
, work completed 31/08/2018
Recommended
Installed intruder alarm and CCTV
After arranging to have the intruder alarm installed and date set. The hard working guys arrived on time. They were polite and cleaned up any mess after them. The products used were top class, and installed in the in the time that they said it would take. I was given a good run down on how everything works. A very professional company to deal with.
IAN SHEPHERD
Posted on 29/08/2018
, work completed 29/08/2018
Recommended
This is a great company in whom I have absolute confidence
I have known Kevin and the team of Circle Security for many years. They installed their systems to protect my last house, my mother's house, and yesterday to protect my new home. Kevin visited first, making a thorough assessment, and answering all my questions, then recommended what I should do. There was flexibility in the configuration of the system to meet my requirements, and no pressure. The installation was done on the agreed date, by the team whom I know well, and it works. I have an annual contract including 24/7 monitoring and they visit every 6 months to check that all is functioning correctly. I have no hesitation in recommending this firm.
McIntosh
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
Excellent
Top quality from start to finish. Everyone very friendly, helpful and efficient. Would thoroughly recommend them. Support your local people.
Geoff Blair
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Excellent proffesional service
Kevin from Circle security came out to check an older system I had, he was fantastic at explaining what needed to be upgraded and he provided a great quote for the work to be completed. There was no pressure or marketing calls which I really appreciated. New System installed on 30th July by Scott, Callum and Ian, fantastic service very professional and efficient clean and tidy. The system was explained to me and is a much easier system than the one I had previously, I am a delighted customer the service received was first class. Everything has been clearly written down and a book of the zones provided allowing me to read up on my new system.
Mandy Polland
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
10 out of 10
From initial consultation to final fitting and testing, everything was fitting and testing everything was 100%. Courteous, timely and professional. Would absolutely recommend.
David, Midlothian
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Great Job!
After experiencing problems with our previous alarm supplier, we got a couple of quotes for upgrading our monitored system. Kevin from Circle Security provided a clear explanation of what they would do, essentially using the existing wiring but replacing the main panel, keypads and sensors and upgrading the communicator. They were quick to point out that the system has to be easy to use and made some small modifications accordingly. We chose Circle as their price was similar to the other quote, they are local to us and are a Which Trusted Trader. They installed the system for the agreed price in one day, cleared up well after themselves, and left us with a system that is easy to use and does just what we want. We did get a problem with a tamper fault after about a week, which they came and rectified without any questions. Their engineers were excellent, and we have no hesitation in recommending them. This is the third time we have selected a Which Trusted Trader and have been pleased with all of them.
alan
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
100% service
Used Circle Security for a second time when moved to a new home. Once again, the guys were prompt, friendly, extremely professional. Work was carried out to an extremely high standard. Explained with great patience and knowledge the workings of the alarm. Cleaned and left house as found. One of the best companies we have worked with.
Kim, Midlothian
Posted on 11/07/2018
, work completed 11/07/2018
Recommended
Very professional and reliable
I've had my alarm system for over twenty years and in that time it has occasionally been added to. Before Circle I had used three other companies over the years and had mostly had no trouble. Lately I was having problems with my system and with the reliability of engineers and so I decided to completely upgrade it and find a new supplier. I had a consultation with Kevin from Circle and with his help decided on the appropriate upgrade. The work was done cleanly and the installation very well done. The engineer's briefing on the system was detailed but also easy to understand. I've waited a couple of months before posting this review in case anything went wrong with the new kit and as expected everything is fine. Setting the new alarm system with the key tags or online is easy and convenient. A house alarm system is only as good as the company who install it and support it. I was looking for a company that was reliable and professional, I found them.
Harper
Posted on 18/06/2018
, work completed 18/06/2018
Recommended
Excellent job
Delighted with the service from Circle Security. Engineer always prompt, extremely pleasant and does a great job. Thank you so much.
Elizabeth, Midlothian
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Excellent Service
Engineer that attended (Callum) and carried the annual service to the burglar alarm system is a very knowledgeable and personable young man. He carried out the work in a professional and efficient manner. Have dealt with this company for a number of years and have never had any complaints.
Andrew
Posted on 08/06/2018
, work completed 08/06/2018
Recommended