New Alarm Installation
Delivered new alarm system at agreed price in agreed time scale to a good standard. Cleaned up afterwards and explained good reliable maintenance on old system for 20 years.
Kenneth, Midlothian
Posted on 23/04/2019
, work completed 23/04/2019
Recommended
First rate service
The firm fitted a new security system and removed the old one. It was well organised, efficient, helpful and a customer friendly service, tailored to our needs. The installers were tidy & cleaned up after the work was complete. The installers were clear & simple to use.
John, Midlothian
Posted on 01/05/2019
, work completed 01/05/2019
Recommended
Words can't describe
Excellent. They worked so hard all day and was finished by half 4. Everything done so well with nothing for me to tidy up. Wouldn't hesitate to recommend to anybody! Genuinely excellent.
Bouvert, Edinburgh
Posted on 29/07/2019
, work completed 29/07/2019
Recommended
New alarm system
The Circle team were first class from start to finish - they gave great advice initially in terms of system options and on the day the system was fitted they worked very hard and were helpful and very tidy in all the work they did. Very impressed with the company and staff that worked on the job. Thanks again for making the process so straightforward.
Customer in Edinburgh
Posted on 10/09/2019
, work completed 05/09/2019
Recommended
Satisfied with Service
Completely satisfied with service, happy to reccomend to anyone, very tidy.
Which? Trusted Traders Consumer
Posted on 12/09/2019
, work completed 12/09/2019
Recommended
Great job
Feel secure at last! Very happy with the workmanship and excellent team. What more can I say, but thank you.
Customer in Edinburgh
Posted on 13/09/2019
, work completed 10/09/2019
Recommended
Delighted
it’s rare to deal with a company who come promptly to estimate. Listen to your needs. Make informed recommendations. Send a prompt reasonable quote. Turn up on time to do the work (armed with dust sheets) and didn’t leave any mess. They even filled the holes where the old alarm fittings had been. They took time to explain fully how the new alarm worked so I feel very confident with it. And they replaced a bulb in an existing security light & didn’t charge for that. They were recommended to me and I’ve no hesitation recommending to you.
Customer in Edinburgh
Posted on 14/10/2019
, work completed 14/10/2019
Recommended
Excellent service
We had our system upgraded as circle security fitted the original in the 1980,s as usual the whole process was efficiently executed. Kevin on our home visit explained what would take place and today Ian and Callum fitted the system with the minimum of fuss. all deviation from the original quote were explained and the final invoice was clearly set out. we have used circle security for over 30 years and they have never let us down.
Customer in Edinburgh
Posted on 26/11/2019
, work completed 26/11/2019
Recommended
Efficient, friendly and reliable.
We recently moved into a new house and commissioned Circle to install our Alarm system, having received recommendations from our son and daughter who both use them. The whole process was very efficient and smooth. Kevin initially talked us through the options and was happy to clarify any points we raised. On the day of the installation, Scott and Grant did a fantastic job and completed all the work with a minimum of fuss and cleared up behind them leaving everything neat and tidy. Grant took time to walk us through the operation of the App linked to the system so that we fully understood everything. I would have no hesitation in recommending Circle Security to anyone considering a new or replacement alarm system.
Customer in West Lothian
Posted on 12/12/2019
, work completed 02/12/2019
Recommended
Excellent service
We recently upgraded our security system. Excellent advice and then completion form Kevin and team, really impressed with the service and the cost seemed reasonable for what was involved. Highly recommended.
Customer in Edinburgh
Posted on 14/12/2019
, work completed 11/12/2019
Recommended
Replacement of redundant Security Alarm
Excellent service from start to finish! Kevin came to see me directly after my initial call, explained all of the options and I had costs within a single day. Grant arrived on time on the agreed date and got right to work. I was consulted throughout on the positioning of the panel and the sensors, all work was completed in a single day, Scott arriving mid morning to assist. I had a full explanation of operation and encouraged to call if I had any difficulty. The guys cleaned up after themselves, and left me with the appropriate documentation. I have had several trades working my house over a number of years, few of them reach this standard. Very well done!
Customer in West Lothian
Posted on 28/01/2020
, work completed 27/01/2020
Recommended
Very efficient service
We were very pleased with the installation of the system. Calum (and his colleague, sorry didn’t get his name) were very efficient and clean, even hoovering up as they went along. The only slightly negative thing was that we thought the external alarm boxes looked a bit cheap, we would have preferred a more solid looking box. Having said that, I would definitely recommend this company to anyone looking for installation of an intruder alarm. Thanks.
Customer in Edinburgh
Posted on 28/01/2020
, work completed 28/01/2020
Recommended
Excellent service
We recently moved into a house with an old alarm system. We had it serviced by Ian who was very punctual , friendly and efficient. We are very sastified and would use this company again in the future.
Customer in Edinburgh
Posted on 29/08/2020
, work completed 20/08/2020
Recommended
Modernise & integrate an outdated residential alarm system.
Simply excellent all round. All our contact with Circle Security staff has provided us with confidence that we have made the right choice for our needs; from the selection of hardware & software to their future and ongoing support arrangements.
Customer in Midlothian
Posted on 18/09/2020
, work completed 16/09/2020
Recommended
Professional service
We have used Circle Security for a few years now on a few properties. They are always professional, punctual and provide a competitive quote and are always on time and carry out their work efficiently, clean and tidy. In our new home, we required a temporary system in place whilst we we’re getting refurbished and they returned on completion 6 months later, Accommodating our every needs. We would have no hesitation in recommending Circle security for all alarms and security and are totally trustworthy, thank you
Customer in Edinburgh
Posted on 24/09/2020
, work completed 11/09/2020
Recommended
Pain free installation
I used Circle Security to replace my old alarm system. Really happy with the service. Calum and Gavin did a really good job. Really tidy installation and everything explained very clearly. Would definitely recommend this company
Customer in Edinburgh
Posted on 29/09/2020
, work completed 28/09/2020
Recommended
Exceptional and Friendly Service
Recently upgraded my house alarm and CCTV with Circle Security and cannot recommend then highly enough. From start to finish, Kevin, Calum and Ian were professional, friendly, efficient and nothing was ever too much trouble. Very happy and would definitely use Circle Security again.
Customer in Edinburgh
Posted on 22/10/2020
, work completed 22/10/2020
Recommended
Safe, friendly and accomodating
Install went very well, adapted options like placement of keypad, wore a mask throughout and outlined everywhere in the house that had been touched. Very happy with the new device and sensors.
Customer in East Lothian Council
Posted on 02/11/2020
, work completed 19/10/2020
Recommended
Excellent service
I have recently redecorated my apartment and part of that process has been upgrading the alarm system. Circle Security first removed all evidence of the old alarm then, after I had redecorated, returned and installed their own system, demonstrating great flexibility in working around my schedule. Their customer service has been excellent throughout and I am very satisfied with the quality of the alarm system they have now installed. The work at my home was carried out by Ian, and it has always been of a very high standard, showing great care and professionalism. Overall, a very good experience. I highly recommend this company.
Customer in Edinburgh
Posted on 13/11/2020
, work completed 27/10/2020
Recommended
Excellent!
Excellent service - professional, timely, knowledgeable, hard working and tidy - would 100% recommend.
Customer in Midlothian
Posted on 17/11/2020
, work completed 13/11/2020
Recommended
First Class Friendly Service ***** Very Professional
Recently moved into a New Build House which did not come with any intruder alarm. I reviewed a number of companies online and decided to get 3 quotes from companies I was considering. Kevin from Circle Security arrived at the house and provided me with a quote based on my needs which was in the middle of the other 2 quotes but they could supply and fit products the other 2 firms could not. I was really impressed with their knowledge and ability to tailor the products to what I wanted for a good price and when it came to installation Ian was friendly, consulted me each step of the way and ensured he kept everything tidy, we are really pleased with the result and the system works just as we wanted.
Customer in Livingston
Posted on 11/03/2021
, work completed 14/01/2021
Recommended
Annual Home Security Service
From arranging a suitable time to attend the maintenance of my annual security service to Scott arriving everything was super smooth. I was given a window of 2 hours and received a text stating Scott was 6 minutes away which was great. Scott was sensitive to COVID restrictions, removed footwear and carried out work professionally, proficiently and communicated progress. Was very pleased and confident with all work carried out. Would certainly recommend Circle Security as they consistently deliver what they promise. (have used for 3 years now).
Dawn in West Lothian
Posted on 29/03/2021
, work completed 29/03/2021
Recommended
New house alarm system fitted
Was recommended Circle Security by a friend who bought a house with their system fitted and used them to provide maintenance on their system. Very clear cost breakdown of proposed work with additional optional extras if we wished. We had a full alarm system + security light fitted out the back. The install should have taken 2 days but the team completed it in 1. Very quick install, no mess left and pleasant guys that talked me through on the day the positioning of sensors and wires. There was a slight issue with wiring due to the nature of our property but it was explained clearly why they could not wire via plan A and we agreed to have the wiring go through a different route which was completed to a high standard. We'll look to get CCTV in the future and will get Circle Security back to install this.
Graeme in Edinburgh
Posted on 29/04/2021
, work completed 27/04/2021
Recommended
Upgraded our alarm system
Circle have just upgraded our alarm system, which they originally installed in 2012. They started and finished on time, everything worked first time and they were very helpful when explaining how the new system worked.
David in Edinburgh
Posted on 05/05/2021
, work completed 04/05/2021
Recommended
Excellent
Could not recommend this company highly enough. Kevin was a pleasure to deal with, keeping us fully informed at all times in the challenging circumstances we currently operate in. The two members of the team who installed the alarm system were excellent, quick, efficient and very tidy. Would not hesitate in giving Circle Security 5 stars.
Callum in Edinburgh
Posted on 04/06/2021
, work completed 01/03/2021
Recommended