Circle Security (Scotland) Limited

Had a new alarm quote by Circle Security Ltd as a neighbour was burgled recently, Ian arrived and went through the options and listened to our requirements, we decided to accept and the engineers Grant and Sam turned up on the date and time agreed and were very polite and explained everything they were doing. After completion all rubbish was removed and the house was left clean and tidy. Grant explained the operation very clearly and set up the APP and talked us through how it worked. We would recommend Circle Security for anyone requiring an alarm.

Approached this company to replace an alarm system and was given a quote very quickly and efficiently. Made a couple of changes before installation, like CCTV cameras front and back. This was added to the installation no problem. Grant and his team turned up on time and worked brilliantly, consulting us constantly to make sure we were happy with what they were doing. All instructions were very clearly explained to us and nothing was too much bother. Had a problem the next day (husband's fault) and they came out right away to fix it. Cannot fault office staff, engineers and estimators. Would definitely recommend this company

Ian from Circle visited to survey our property and recommended a security system specification that was optimal, with no overselling but offering us options, some of which we were happy to accept. Their quotation was prompt and the work was done as scheduled. We discovered one issue after the installation and albeit a failing on my part, Ian was brilliant in addressing that. Communication throughout was totally professional and the installers Calum and Sam worked efficiently, left the house spotless and spent time briefing us on the workings of the new system. I would have no hesitation in using their service again, and recommend them 100%.

As I had a basic alarm system installed at least 10 years ago, I approached Circle and accepted their quotation for a major upgrade. The engineers were were top class with detailed product knowledge, nice personalities and excellent representatives for the company. Quickly and efficiently they set set about their work until completion when they also helped downloading the app and explained its operation in controlling the system. I am very satisfied with the system and have no hesitation in recommending Circle, a locally based company, to anyone requiring security advice.

The team at Circle Security recently upgraded and modernised our home security system. All work was done on time, to budget and at a competitive price. The staff were excellent. They were professional, knowledgeable, communicative, clean and tidy and explained how to use the system very clearly. We feel much safer now and would recommend their services!

Circle Security carry out our annual burglar alarm service each November. It's easy to make appointments, they always arrive on time, and they carry out the service in an organised and competent manner. They also fitted outside security lighting for us three years ago and we cannot compliment them enough for that work, and indeed "everything" they have done for us. For anything relating to the security of our home, we wouldn't hesitate to go to Circle Security as opposed to any of the big names seen on TV adverts.

Circle Security have provided my home security requirements for 32 years now. Reasonable prices, top technology, friendly engineers who knows their stuff and are tidy workers. They always turn up on time. I trust them implicitly and have them back to maintain my system year after year. Thanks to Kevin and the team at Circle Security!

We needed a full system replacement at short notice and Circle were very accommodating. The estimate was very reasonable and certainly cheaper than the national company we had been using for a long time. The engineers arrived on time and did everything they said they would do. They were helpful and polite and did a high-quality job. They left everything tidy. We had a follow-up question which was dealt with the same day. We would definitely recommend them and just wish we had changed companies years ago.

I have no hesitation in recommending Circle Security as a fully trusted and thoroughly excellent Company with experienced and pleasant engineers who are readily on hand to respond to Customers’ emergency needs as soon as possible and who also carry out my annual servicing and security checks both efficiently and well.

I have used Circle Security on previous occasions and have found the service that they provide to be excellent. Prompt, efficient service, even for the smallest task. I intend to use them again in the near future.

We used Circle Security (Scotland) Ltd to replace a self-installed alarm system recently. We can't praise them enough - have been super pleased with the experience from start to finish. Ian came out at the start of the process to talk us through options and was more than happy to tweak his recommendations and offer options, based on our preferences. Grant and his team went above and beyond to make sure we were happy during the installation - explaining what was going to be happening, removing existing fixtures, leaving areas looking like no work had just taken place, demonstrating the entire system at the end and much more. Would recommend without any hesitation.

We needed an upgrade to our security system. Someone came out within a couple of days, and did not try to sell us anything unnecessary. Everything explained well and work was carried out within 10 days. Extremely happy with what was done.

We accepted a quote from Circle Security (Scotland) Ltd to install a new alarm system and cameras at our new home. This was to be done over a two day period. We received a text each day saying they were on their way and they gave an ETA. The work was completed within the two days as agreed. We have used the same company before at our last home and this was the reason we used them again, twelve years later. They were and have been helpful in the past if we had any issues with the system. They are so respectful working in and around the home and left no mess.

We have a new build and required the installation of an home intruder alarm system. They turned up to quote/ carry out the work when they said they would and there were no hidden costs or extras. Scott, Grant and Sam were all very polite, helpful and smart. The wiring is all hidden and they were very clean and tidy. We would recommend Circle Security to anyone.

We had a system from a previous supplier (ADT) which developed a fault and nearly caused a little fire when the battery overheated. They offered a replacement system which was inflexible and had an automatic relay to the police. The monthly charge was excessive. We contacted Circle Security because they are Which Trusted Traders. The initial assessment was careful polite and listened to our requirements. It was not possible to use the existing wiring and they offered a wireless system. The work done was faultless. I can recommend them 100%

The installation by Circle of my new security system has been a great experience from start to finish. They listened to our needs and made sensible recommendations on what we would need. They went the extra mile to ensure that cables were hidden during installation, they arrived exactly when they said they would and everything was left very tidy. I would definitely recommend them to anyone that required a new or replacement alarm system.

I had a new alarm installed by Circle on 21st March 2024. Everyone with whom I dealt be it by 'phone, email or in person was polite and helpful, answering all my questions clearly. All appointments were kept. I was particularly impressed that after installation, waste was cleared up, divided into appropriate piles and I was told where each pile should go for appropriate recycling or disposal.

I had an alarm system installed by this company and have been very happy with the process and experience. I've found Cricle to be polite, responsive and professional at every stage of this process. On the day of install, Alistair & Grant were very punctual. They were friendly, informative and kept my expectations set the entire time doing a great job. Service was excellent and prices fair. I have no complaints on the installation of my system.

Circle Security have just installed a new security system and fire alarm system in our office. As a small community charity we were looking for a local, friendly and professional company to do this work for us. Circle Security met all our hopes - from first meeting with Scott to dealing with Tracey in the office and then meeting Calum, Grant and the rest of the team who carried out the installation work. They are professional, friendly and were really clear about everything they did - explaining the systems, arranging the times, clearing and tidying up and after care too. Would highly recommend this company for your security and fire system needs and for their friendly and professional approach.

We contacted Circle Security to arrange for a quote to replace our old intruder system and to have CCTV installed. We have found Circle to be professional, courteous and outstanding throughout lour dealings. At the outset, Scott devised a system to meet our needs. On receipt of the quote, Scott was very helpful in answering our questions so that we had a clear understanding of what was involved. The installation process was very smooth and Scott, Grant and their apprentice, Sam, were a joy to have round our house. They took great care when installing the various hardware and also ensured that we had a good understanding of how to operate the technology. I cannot speak highly enough of our experience! Outstanding!

We were very pleased with the instillation of our system. Calum was very professional and courteous and did a thorough job while ensuring everything met our needs.

Absolutely outstanding service by Grant & Alastair. First class customer care and totally professional from start to finish. Would have no hesitation in recommending this company.

We chose them on the basis that they were the nearest Which Approved Trader. It was a good choice. They were asked to replace our existing alarm system which was 33 years old and beginning to give trouble. They kept to their appointed times both for the initial survey and the installation and were happy to include the late modification I requested. They were all very careful regarding the positioning of the component parts, always consulting us to ensure we were happy. They gathered all the waste material and cleaned up when the work was complete. They were happy to spend as much time as required to demonstrate the system to us before leaving. The work was all done at the agreed price. I would certainly recommend them.

When replacing an old system, we looked at the alarm boxes near us, chose who was being used most and spoke to a couple of neighbours we knew who were very happy with Circle Security. After a long delay on our part, the chosen system was installed by Grant and his assistant, Alastair, both of whom kept us informed of work as it progresed. The job was completed with careful clearing up and the system and app operation explained to both of us. Can't fault the installation.

Circle Security replaced a 30-year-old intruder alarm system in our four bedroom house. Both design and installation were excellent: options clearly explained, questions and requests quickly followed up, and the work itself done quickly and well. Very pleased with the result.

Our home security system had become dated and faulty. Circle Security were highly recommended by some friends and they had excellent online reviews so we asked if they could provide a replacement system for us. Grant visited our home and fully explained all the options that were available to us and what the related costs would be. A few weeks later Grant came and installed our new security system and it has been working perfectly ever since. The service provided to us by Circle / Grant was first class and I'd thoroughly recommend using them if you're thinking of installing a new security system.

We decided to replace our 30 year old house alarm system recently, so canvased friends and neighbours for experience with house alarm installation and support companies. Circle Security was the company that was most recommended. When they visited, they explained the options clearly, gave a clear breakdown of the costs and nothing was a problem. We had to change the installation dates a couple of times and they accommodated our requests without any issues. They arrived when they said they would, were very considerate and cleaned up as they went. They even managed to run the cables in the loft despite all the junk we have stored up there! The real plus is that they are a local firm that is based in our community, so it is easy to drop into the office if you have a question. Would definitely recommend these guys for you home alarm installation and support.

Circle Security were great from start to finish. They were willing to upgrade our old system while others wouldn’t work with us. They did a great job and were accommodating and flexible while we had other work being done in the house. All the work was done thoroughly and Grant did a good job of explaining things. Going forward with a maintenance contract I feel they will give us the personal service we were looking for.

We contacted Circle Security to review our very old alarm, not theirs, following some recent house renovations. Kevin was quick to pick up our enquiry, visit, quote and instal. From start to finish we have been nothing other than IMPRESSED with the quality of service and work undertaken. Grant was our very skilled and impressive engineer who painstakingly reconfigured us to a wireless system and upgrading our options for enhanced security. At every stage we have received notifications of arrival, work to be undertaken and timescales. Professional, polished, helpful and friendly, the level of communication was nothing short of outstanding. As 'old fogies' who can struggle with technology from time to time we found the walk through on how to work our system well explained and given ever so patiently. Well done Circle Security on a first class service - over and above. Thank you. Heather and Alex

Delighted with our new security system. We would highly recommend Circle Security. All work completed to time and as per estimate. Communication excellent and they listened to our needs and gave excellent advice. Many thanks to the team.

Circle Security gave a very professional impression from first contact to the completion of the installation. The work was done according to plan and to budget. The engineers were friendly and went about their business professionally. We have had two issues with the equipment in the three months since installation and they have been prompt and effective in resolving those. The issues were with items of kit not the installation work by Circle. There is reassurance in dealing with a local company. (I waited to submit this review so that I had experience of the systems in operation and of any support needed. The support has been great; if there are further issues with items of kit I will seek to update this review, but we assume that these were one-offs and all now resolved). The app for the video system could be more intuitive to use and/or have better instructions for use; perhaps integration of the alarm and video systems would be useful; but overall the alarm, video system and lighting all operate well and we are very satisfied with them.

I've just completed a full house renovation and had an alarm installed. My choice was to have this installed over 3 days, weeks apart, due to tge amount if work ongoing at the property. Circle were, as ever, very accommodating with my request and on all 3 occasions their technicians were clean, tidy and communicative. I've used Circle twice before, for an alarm and CCTV upgrade and I highly recommend them!

As ever, Circle Security provides a reliable, professional service. We have been customers for over 20 years and have always been delighted with the process of designing, installing and servicing our alarm system.

We have been with Circle Security for 2 years now and have only had great experiences. Customer care is fast and effective. Services have been thorough and completed by knowledgeable friendly people. Highly recommend.

I searched the Which database of Trusted Traders to find a reliable provider of home alarm systems in the Lothians. I settled on Circle Security because of reviews received. I was not disappointed by my choice. Within a week of contacting the business I had an employee carry out a thorough survey of my property. Communication was excellent with sound advice offered on what would be best security options. Following the survey I received a comprehensive quote clearly detailing what we had discussed and offering additional possible options we had discussed. Everything was clearly priced. I confirmed what I wanted done and received confirmation of a prompt installation date. Two employees arrived on time and carried out the necessary work without fuss. They kept me abreast of what they were doing, removed the previous increasingly costly alarm system, tidied up as they went and ensured that I understood the new system before departure. They went the extra mile to satisfy myself as a customer. In fitting the outside alarm boxes to the front and rear of my property they discovered that the new boxes left unpainted wall that the earlier different shaped boxes had covered. I had some additional wall paint and employees painted the walls where required before installing new alarm boxes - most impressed and avoided me having to later climb ladders and paint! Invoice arrived with items priced correctly. I wish all tradesfolk operated to the same high standard. Recommend!

We used Circle alarms to replace my mother's old system. On the initial survey visit, we were given good advice and all the options to consider. The date from accepting the quote to the work was just over 2 weeks which was super. On the day of the work - they turned up on time, the work was done very efficiently, made no mess, or noise, and were very good at communicating. I highly recommend circle alarms.

Three house moves over the last 18 years and three alarm installations later and we wouldn’t use anyone else! The initial workmanship and subsequent ongoing service received has always been of a high quality and the installation team have been efficient, helpful and respectful of our property on every occasion. I would highly recommend this company.

At the first visit, we got good advice on alarm and CCTV without a sales pitch. The installation was done 3 weeks after placing our order. The fitters completed the job in the 2 days allocated, efficiently and tidily.

We have been using Circle for several years. They are always responsive and professional and carry any work out on time and to quote. All the team are polite tidy and explain what needs done and why. They have done several jobs related to our alarm and we have always been happy. I would have no hesitation in recommending them .

Circle replaced a 10 sensor alarm system from a previous supplier. Their whole approach from initial quotation through to system handover was very professional and created confidence. Installation took a day and a half and they worked very conscientiously, leaving the site tidy. Final bill was as per the quote, even though they had a little extra work to do after they'd deinstalled the previous system

First class in every respect, great communication, superb industry knowledge and experience, and all round exceptional customer service from start to finish.

We are really glad we chose Circle Security to install our house alarm. We really like that this is a local company who are very responsive - responding to emails within a couple of hours if not minutes when we were looking for a quote, with follow up questions and to arrange the installation. We also found them to be very competitive price wise. We received a text with a 10 minute warning before they were going to arrive to fit the alarm system. The team were extremely tidy and respectful when they were in our home and took the time to answer all our questions and always asked for our input before continuing with any drilling/placing of the system. I would highly recommend using this company who have made us feel safe in our own home again. Thank you to all the Circle Security team.

The engineers came as arranged to update our alarm system. We wanted to go part wireless and pet friendly, so our dog can wander without setting off the alarm. This all happened seemlessly, and with no mess, and the whole experience was great - as we have come to expect from Circle Security over the 30+ years we've been using their services. Delighted also with our new 'app' for remote controlling, and the peace of mind this new security system gives us. Thank you to the team at Circle Security for great service and very reasonable pricing.

We have been very impressed with the professionalism of every body in the company. From the first contact to the work being completed we have been delighted with the standard of work. The communication from all at Circle Security has been first class. All questions we asked were answered and every thing was fully explained in detail. all the work was carried out to the agreed schedule and budget that was in the quote. Scott and Alistair were brilliant on the day arrived when they said they would and worked all day to install our alarm system. We would have no hesitation in recomending Circle Security to anyone wanting to insatll an alarm system.

We had used this company to upgrade and then maintain the alarm system in a former house and were well satisfied. When we moved there was an old inoperable alarm in the new house. Circle Security came promptly to review and advise what kind of new alarm was appropriate. The recommendation and quotation came promptly and seemed sensible and pragmatic. On the day they removed the old system and fitted the new one. The work was done quickly, cleanly and exactly as had been discussed and on completion, the functioning of the alarm was carefully explained. A professionally fitted alarm system is not inexpensive but the cost seemed reasonable to us.

We had alarm updated following broadband upgrade and cctv cameras installed Engineer, Grant, was polite, friendly and clearly knew what he was doing. He took time to explain how the system worked.

A great company used by my dad, sister myself and a few friends since 1995. They always turn up when they say they will, will discuss the job in detail so you know what’s to expect and are very neat and tidy. More importantly when it goes wrong and you need their help they are there for you. No problem at all recommending them if you looking for an alarm or CCTV installation and ongoing maintenance. They also have all the right certifications that insurers look for, ensuring that your insurance quote will be competitive. Very highly recommended.

When we decided to fit a new alarm system we wanted to choose a local company. We would highly recommend Circle Security. Ian and Liam were professional, efficient, very tidy and took the time to explain how to use the system we had installed. Thank you Circle Security.

I had 2 CCTV cameras installed this week, the team of Circle Security was punctual, very professional and fast. The implant is working well.

Recently had new alarm system fitted. Ian and Alistair arrived promptly and got to work straight away. Clean and tidy workers with friendly customer service. Work completed efficiently and operation of system explained in a succinct yet clear pleasant manner. Great service all round. Highly recommend. Five stars.

Replaced of an old system with a monitored dual path modern one. The work was completed on time, tidily and care was taken to avoid unnecessary need for redecoration. System alternative options were fully discussed and a proper hand over and demonstration was done on completion. We chose Circle as a result of a recommendation and I would recommend them to anyone installing or upgrading an alarm system.

When the question of installing a new security system arose, we researched a number of local and national firms. We chose Circle Security because it is a local firm with good ‘Which’ recommendation The team carried out an efficient survey and mutually arranged a suitable fitting date. Fitting was carried out carefully and sensitively bearing in mind current pandemic conditions. Ian thoroughly explained the workings of the system and left us with contact numbers, should they be needed. We would not hesitate to recommend the firm to others locally or nationally who may be seeking a reliable security company.

Thanks to Kevin and his team. Very professional and efficient. Arrived on time. Made helpful suggestions and made sure we were happy with work done.Cleaned up as they went along. Asked if we wished them to wear masks. We were happy for them not to as plenty ventilation because of nature of job.

We approached 2 local firms, both of whom came to see what we needed and what was necessary for our new home. Circle Security had been recommended by an ex-colleague of mine, who had used Circle Security for several years; the firm we had previously used had changed out of all recognition. We were very happy after our initial meeting with Kevin and a further meeting to answer some questions. The team which came to do the work were polite, efficient; wore masks when inside, and were clearly experienced and knew what they were doing. They cleaned up after their work, having sorted the rubbish into recyclable and dross, which was appreciated.

Circle Security was recommended to me by a friend who has used the firm for about 30 years. I was informed in simple language what would be the best system for my situation and the service that going forward would be offered. The installation was efficiently completed leaving no mess, and the working explained in detail. I had not completely taken the instructions on board and when I rang the number provided at Sunday lunchtime I was treated with courtesy and provided with all the information I needed. The whole experience could not have been easier or more supportive. Thank you Circle Security.

I would highly recommend Circle Security for the installation or upgrade to your home security system. A professional, efficient and tidy job.

Could not recommend this company highly enough. Kevin was a pleasure to deal with, keeping us fully informed at all times in the challenging circumstances we currently operate in. The two members of the team who installed the alarm system were excellent, quick, efficient and very tidy. Would not hesitate in giving Circle Security 5 stars.

Circle have just upgraded our alarm system, which they originally installed in 2012. They started and finished on time, everything worked first time and they were very helpful when explaining how the new system worked.

Was recommended Circle Security by a friend who bought a house with their system fitted and used them to provide maintenance on their system. Very clear cost breakdown of proposed work with additional optional extras if we wished. We had a full alarm system + security light fitted out the back. The install should have taken 2 days but the team completed it in 1. Very quick install, no mess left and pleasant guys that talked me through on the day the positioning of sensors and wires. There was a slight issue with wiring due to the nature of our property but it was explained clearly why they could not wire via plan A and we agreed to have the wiring go through a different route which was completed to a high standard. We'll look to get CCTV in the future and will get Circle Security back to install this.

From arranging a suitable time to attend the maintenance of my annual security service to Scott arriving everything was super smooth. I was given a window of 2 hours and received a text stating Scott was 6 minutes away which was great. Scott was sensitive to COVID restrictions, removed footwear and carried out work professionally, proficiently and communicated progress. Was very pleased and confident with all work carried out. Would certainly recommend Circle Security as they consistently deliver what they promise. (have used for 3 years now).

Recently moved into a New Build House which did not come with any intruder alarm. I reviewed a number of companies online and decided to get 3 quotes from companies I was considering. Kevin from Circle Security arrived at the house and provided me with a quote based on my needs which was in the middle of the other 2 quotes but they could supply and fit products the other 2 firms could not. I was really impressed with their knowledge and ability to tailor the products to what I wanted for a good price and when it came to installation Ian was friendly, consulted me each step of the way and ensured he kept everything tidy, we are really pleased with the result and the system works just as we wanted.

Excellent service - professional, timely, knowledgeable, hard working and tidy - would 100% recommend.

I have recently redecorated my apartment and part of that process has been upgrading the alarm system. Circle Security first removed all evidence of the old alarm then, after I had redecorated, returned and installed their own system, demonstrating great flexibility in working around my schedule. Their customer service has been excellent throughout and I am very satisfied with the quality of the alarm system they have now installed. The work at my home was carried out by Ian, and it has always been of a very high standard, showing great care and professionalism. Overall, a very good experience. I highly recommend this company.

Install went very well, adapted options like placement of keypad, wore a mask throughout and outlined everywhere in the house that had been touched. Very happy with the new device and sensors.

Recently upgraded my house alarm and CCTV with Circle Security and cannot recommend then highly enough. From start to finish, Kevin, Calum and Ian were professional, friendly, efficient and nothing was ever too much trouble. Very happy and would definitely use Circle Security again.

I used Circle Security to replace my old alarm system. Really happy with the service. Calum and Gavin did a really good job. Really tidy installation and everything explained very clearly. Would definitely recommend this company

We have used Circle Security for a few years now on a few properties. They are always professional, punctual and provide a competitive quote and are always on time and carry out their work efficiently, clean and tidy. In our new home, we required a temporary system in place whilst we we’re getting refurbished and they returned on completion 6 months later, Accommodating our every needs. We would have no hesitation in recommending Circle security for all alarms and security and are totally trustworthy, thank you

Simply excellent all round. All our contact with Circle Security staff has provided us with confidence that we have made the right choice for our needs; from the selection of hardware & software to their future and ongoing support arrangements.

We recently moved into a house with an old alarm system. We had it serviced by Ian who was very punctual , friendly and efficient. We are very sastified and would use this company again in the future.

We were very pleased with the installation of the system. Calum (and his colleague, sorry didn’t get his name) were very efficient and clean, even hoovering up as they went along. The only slightly negative thing was that we thought the external alarm boxes looked a bit cheap, we would have preferred a more solid looking box. Having said that, I would definitely recommend this company to anyone looking for installation of an intruder alarm. Thanks.

Excellent service from start to finish! Kevin came to see me directly after my initial call, explained all of the options and I had costs within a single day. Grant arrived on time on the agreed date and got right to work. I was consulted throughout on the positioning of the panel and the sensors, all work was completed in a single day, Scott arriving mid morning to assist. I had a full explanation of operation and encouraged to call if I had any difficulty. The guys cleaned up after themselves, and left me with the appropriate documentation. I have had several trades working my house over a number of years, few of them reach this standard. Very well done!

We recently upgraded our security system. Excellent advice and then completion form Kevin and team, really impressed with the service and the cost seemed reasonable for what was involved. Highly recommended.

We recently moved into a new house and commissioned Circle to install our Alarm system, having received recommendations from our son and daughter who both use them. The whole process was very efficient and smooth. Kevin initially talked us through the options and was happy to clarify any points we raised. On the day of the installation, Scott and Grant did a fantastic job and completed all the work with a minimum of fuss and cleared up behind them leaving everything neat and tidy. Grant took time to walk us through the operation of the App linked to the system so that we fully understood everything. I would have no hesitation in recommending Circle Security to anyone considering a new or replacement alarm system.

We had our system upgraded as circle security fitted the original in the 1980,s as usual the whole process was efficiently executed. Kevin on our home visit explained what would take place and today Ian and Callum fitted the system with the minimum of fuss. all deviation from the original quote were explained and the final invoice was clearly set out. we have used circle security for over 30 years and they have never let us down.

it’s rare to deal with a company who come promptly to estimate. Listen to your needs. Make informed recommendations. Send a prompt reasonable quote. Turn up on time to do the work (armed with dust sheets) and didn’t leave any mess. They even filled the holes where the old alarm fittings had been. They took time to explain fully how the new alarm worked so I feel very confident with it. And they replaced a bulb in an existing security light & didn’t charge for that. They were recommended to me and I’ve no hesitation recommending to you.

Feel secure at last! Very happy with the workmanship and excellent team. What more can I say, but thank you.

The Circle team were first class from start to finish - they gave great advice initially in terms of system options and on the day the system was fitted they worked very hard and were helpful and very tidy in all the work they did. Very impressed with the company and staff that worked on the job. Thanks again for making the process so straightforward.

After an initial phone call Kevin visited my home to look around to get an idea of what I wanted and what he felt best for my home. After showing Kevin around he got an idea of what I wanted and said he'd email quotes to me asap. I hadn't realised that "asap" would be the same day! I'd met with Kevin around 9am in the morning and received a quote by 4pm the same day. I had some questions after receiving the quote. Kevin and Scott were both very helpful and patient as I asked question after question regarding the installation. By the end of the email trail I was aware of the plan and how the system would work and arranged an installation date. I was available in the morning to be shown the system, app and setup to get an idea of how it worked. I never caught the guys names, but they were both very helpful, courteous and willing to answer any questions I had on the system. The system was explained in full until I understood how it worked. The house was left as it was visited with no mess. The wires were well hidden and to be honest, if you didn't know, you wouldn’t notice they were there. I feel I was given a system that meets my requirements The installers were so helpful and willing to answer questions and queries. I had misunderstood the fobs they were selling and when this came to light, they more than happy to explain and had already pre-empted this by having available other fobs etc. I can't recommend Circle Security enough. Professional, helpful and courteous. Thank you!

Circle Security fitted an upgrade to our system, as the old one was out of date and we couldn't use a wireless set up. We had got a price for install over three months ago, but I was only able to go forward recently, but they kept the same price that they had quoted. They turned up on time, fitted the updated equipment which took most of the day, cleaned up and then spent the time to explain the system and ensure that the App on my phone worked properly as well. Good service and we have also taken up the yearly contract to service the alarm. They are local and are worth supporting. Did a good job and we are pleased.

Excellent service. Very impressed with Kevin and his workers. First-rate job and they left the house spotless afterward.

I was impressed with the customer service from initial contact with Scott. Quote clearly set out cost of upgrade of security system and LED flood lights. Grant arrived promptly. Tidy worker, confirmed work to be carried out and explained the process throughout fitting/installation. Calum fitted the LED flood lights. Both were hardworking, tidy and completed the jobs on time. Full overview of security alarm system and features prior to departure. Very impressed with the company, customer service and quality of workmanship. Would recommend.

This is the 3rd Alarm system that we have had from Circle Security since 1990 and as always they have delivered a brilliant service. Grant was the engineer on this install (with some help from Scott) and was very professional, he was very tidy and put down dust covers and he also hoovered up after himself. He explained everything clearly about the new alarm and the new WiFi cameras. The company have even allowed us to keep one of the WiFi cameras for 2 weeks so that we can check them out and decide which type of camera we would like if at all before we made a decision which I think is a great service with no pressure to purchase any add ons. I highly recommend this company and will be using them again as we are considering cctv system as their prices are extremely reasonable.

We used Circle Security around 26 years ago (1993) to have our original wired system put in. This year prior to decorating we called on them again to install an up to date wireless system and remove the old wiring. The fitter arrived on time, was courteous and worked solidly for most of the day and completed late afternoon. He then explained the workings of the control panel and demonstrated the various functions. He wrote in the various functions and codes in the manual so we would remember his instructions. He swept and hoovered up completion and left all areas tidy. We would have no hesitation to use them again and would recommend them to our friends.

Kevin initially came by to see what was required and gave us all the information we required to make an informed decision about which of their systems would suit our needs. They arranged a date and time and arrived promptly. They worked efficiently and were courteous and considerate. They cleaned up after the work was completed and made sure we were comfortable with our system before leaving. I would highly recommend this firm to anyone.

Kevin provided a comprehensive recommendation, based on our needs and talked me through various options. At no point did I feel rushed into a sale - that cannot be said for other providers. They are not the cheapest but in reality what they provide is high quality, reliable and good value. Installation was done exactly as promised with no fuss or mess. Again the technicians were professional in approach and worked around our requirements. I have no hesitation in recommending Circle Security and only wish other traders were so good.

The whole process from initial meeting to completion was of a very high standard. Scott and his colleagues who supplied and fitted the system carried out the work in a logical manner with tidiness kept throughout the process. They were very polite and friendly keeping us fully informed what was being done, checking when required we were happy with planned work. Cost was per prior estimate so no surprises. System is easy to operate and after 5 days use there has been no issues arising. The team should be commended for an excellent job done. We have no hesitation in recommending this trader for security system installation.

Extremely impressed with this firm. Initial free consultation was thorough with all the available options clearly and helpfully explained with no pressure to proceed. Likewise, the installation was exemplary, the engineers were extremely well turned out, polite and very friendly and particularly clean and tidy in their work. All items of the system being installed were completed methodologically with as little dust or debris as possible, any that was created was cleaned and tidied before departure. It was as if they had never been there, such was the cleanliness with which they worked. System was explained to me in detail along with means of contacting the firm should any issues arise. In all dealings I have been left confident that I am in safe, responsible and honest hands; appointments have on each occasion been met as agreed and enquires responded to swiftly. I have no hesitation in recommending.

We had used Circle before when we inherited their system in our last house and took out a maintenance contract with them. Very professional and responsive service very year. Even attended at 4 in the morning when the system was accidentally activated. When we moved to our new house, Circle were again a no-brainer decision when we wanted to upgrade the system installed in our new flat. Grant first attended to explain the system to us (the developer left little in the way of inttruction) then came back to install our additional detectors and sound box). It is rare that I recommend a trader but Circle Security offer an exceptional and a highly professional service.

From the initial consultation through to the installation today all Circle Security staff we have dealt with have been professional, efficient and helpful. Their proposals were sound and the installation today has been completed promptly and cleanly; and all elements were clearly explained before the team left. I'd definitely recommend them.

We had a useful initial consultation where all questions were answered and our security needs assessed. The communication was excellent and the engineers were polite, hardworking and helpful. We are very pleased with the work and would recommend this firm for it's excellent level of service.

We have been customers of Circle Security for over 20 years. Kevin and his colleagues have always done an excellent job for us. Their customer service is excellent. Their most recent work for us involved the installation of a new burglar alarm system, incorporating several wireless sensors. This was carried out to Circle Security"s usual high standards. I would be very happy to recommend them to anyone looking to install a new system.

Excellent, friendly service. We have our Burglar Alarm and security lighting from Circle Security. Can't recommend them enough.

Circle Security were friendly, professional and explained everything clearly. I would not hesitate to recommend them.

Circle Security were very good at recommending a suitable system for us and completing the installation over two separate jobs due to other work we were having done in the house. Pricing was competitive and the system works well. I have no hesitation in recommending Circle Security.

From initial survey to installation itself, everything was hassle-free and done to a first-class standard.

Circle Security provided a first class service from the initial visit to assess our house alarm requirements, to providing a quote very promptly and to the very efficient installation. All members of the firm were courteous and very efficient. The installation was completed with the minimum of disruption and everywhere was left clean and tidy. The demonstration of how to use the alarm was very clear and thorough. Delighted with the whole service provided.

After arranging to have the intruder alarm installed and date set. The hard working guys arrived on time. They were polite and cleaned up any mess after them. The products used were top class, and installed in the in the time that they said it would take. I was given a good run down on how everything works. A very professional company to deal with.

I have known Kevin and the team of Circle Security for many years. They installed their systems to protect my last house, my mother's house, and yesterday to protect my new home. Kevin visited first, making a thorough assessment, and answering all my questions, then recommended what I should do. There was flexibility in the configuration of the system to meet my requirements, and no pressure. The installation was done on the agreed date, by the team whom I know well, and it works. I have an annual contract including 24/7 monitoring and they visit every 6 months to check that all is functioning correctly. I have no hesitation in recommending this firm.

Top quality from start to finish. Everyone very friendly, helpful and efficient. Would thoroughly recommend them. Support your local people.

Kevin from Circle security came out to check an older system I had, he was fantastic at explaining what needed to be upgraded and he provided a great quote for the work to be completed. There was no pressure or marketing calls which I really appreciated. New System installed on 30th July by Scott, Callum and Ian, fantastic service very professional and efficient clean and tidy. The system was explained to me and is a much easier system than the one I had previously, I am a delighted customer the service received was first class. Everything has been clearly written down and a book of the zones provided allowing me to read up on my new system.

After experiencing problems with our previous alarm supplier, we got a couple of quotes for upgrading our monitored system. Kevin from Circle Security provided a clear explanation of what they would do, essentially using the existing wiring but replacing the main panel, keypads and sensors and upgrading the communicator. They were quick to point out that the system has to be easy to use and made some small modifications accordingly. We chose Circle as their price was similar to the other quote, they are local to us and are a Which Trusted Trader. They installed the system for the agreed price in one day, cleared up well after themselves, and left us with a system that is easy to use and does just what we want. We did get a problem with a tamper fault after about a week, which they came and rectified without any questions. Their engineers were excellent, and we have no hesitation in recommending them. This is the third time we have selected a Which Trusted Trader and have been pleased with all of them.

I've had my alarm system for over twenty years and in that time it has occasionally been added to. Before Circle I had used three other companies over the years and had mostly had no trouble. Lately I was having problems with my system and with the reliability of engineers and so I decided to completely upgrade it and find a new supplier. I had a consultation with Kevin from Circle and with his help decided on the appropriate upgrade. The work was done cleanly and the installation very well done. The engineer's briefing on the system was detailed but also easy to understand. I've waited a couple of months before posting this review in case anything went wrong with the new kit and as expected everything is fine. Setting the new alarm system with the key tags or online is easy and convenient. A house alarm system is only as good as the company who install it and support it. I was looking for a company that was reliable and professional, I found them.

Engineer that attended (Callum) and carried the annual service to the burglar alarm system is a very knowledgeable and personable young man. He carried out the work in a professional and efficient manner. Have dealt with this company for a number of years and have never had any complaints.

On time and all work done well including taking time to carefully instruct in the use of the new alarm system.

I acquired an intruder alarm system with my new house and was having problems with it being activated after a series of power cuts. Kevin attended and replaced the back up battery, checked the system and gave me advice about future upgrades. All very helpful. I now have a working system and peace of mind. I would be delighted to recommend Circle Security.

Been a customer of Circle Security since 1984, had several upgrades and recently CCTV installed. Kevin's team are a great bunch of guys. Friendly and knowledgeable. Always make a great installation and leave the place neat and tidy.

Prompt visit to spec the system, reasonable price compared to similar installed 20 years ago, proprietor went out of his way to rearrange appointments so we could get system before going on holiday, very careful technicians: exceedingly neat job.

We used Circle security to upgrade our current system and to also add in extra when we recently extended our house. They were fantastic! Highly professional, accommodating and excellent service. I wouldn't hesitate to recommend them and would definitely use their services again.