Endorsed by Which?

Circle Security

4.9

190 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1984 Circle Security is a family business, with SSAIB Approval, that design, install and maintain Intruder Alarm Systems throughout Edinburgh and The Lothians.

Our work is regularly audited by the SSAIB and our standards are recognised by the Certificates of Excellence which are awarded to us - this now includes "SafeContractor" registration.

Our reputation has been built on the personal service we provide. Paying attention to the smallest detail both during the design and installation stages for all projects results in the highest levels of workmanship. This has meant a high proportion of our work is received through referral and the business continues to grow at a controlled level to ensure that our high standards are maintained at all times.

What we do

  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Security activities
    • Electric gates
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • installation and maintenance of burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
190 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Fantastic company
Customer Service
Quality
Value
The installation by Circle of my new security system has been a great experience from start to finish. They listened to our needs and made sensible recommendations on what we would need. They went the extra mile to ensure that cables were hidden during installation, they arrived exactly when they said they would and everything was left very tidy. I would definitely recommend them to anyone that required a new or replacement alarm system.
Customer in Edinburgh Posted on 27/03/2024 , work completed 20/03/2024
The trader replied (on 28/03/2024)
Good morning - thank you so much for taking the time to leave us a review. The feedback is very important to us. This will be passed on to the team.
Polite, helpful and efficient
Customer Service
Quality
Value
I had a new alarm installed by Circle on 21st March 2024. Everyone with whom I dealt be it by 'phone, email or in person was polite and helpful, answering all my questions clearly. All appointments were kept. I was particularly impressed that after installation, waste was cleared up, divided into appropriate piles and I was told where each pile should go for appropriate recycling or disposal.
Customer in Edinburgh Posted on 27/03/2024 , work completed 21/03/2024
The trader replied (on 28/03/2024)
Good morning - thank you so much for your review and 5-Star rating. We are glad that you are happy with the service, and look forward to your custom in the years to come.
Alarm Installation
Customer Service
Quality
Value
I had an alarm system installed by this company and have been very happy with the process and experience. I've found Cricle to be polite, responsive and professional at every stage of this process. On the day of install, Alistair & Grant were very punctual. They were friendly, informative and kept my expectations set the entire time doing a great job. Service was excellent and prices fair. I have no complaints on the installation of my system.
Customer in North Lanarkshire Posted on 22/02/2024 , work completed 22/02/2024
The trader replied (on 26/02/2024)
Hi, thank you for taking the time to leave us a 5 star review! Your comments are appreciated and I will pass this onto the engineers.
Fantastic work from start to finish
Customer Service
Quality
Value
Circle Security have just installed a new security system and fire alarm system in our office. As a small community charity we were looking for a local, friendly and professional company to do this work for us. Circle Security met all our hopes - from first meeting with Scott to dealing with Tracey in the office and then meeting Calum, Grant and the rest of the team who carried out the installation work. They are professional, friendly and were really clear about everything they did - explaining the systems, arranging the times, clearing and tidying up and after care too. Would highly recommend this company for your security and fire system needs and for their friendly and professional approach.
Customer in Edinburgh Posted on 20/02/2024 , work completed 09/02/2024
The trader replied (on 23/02/2024)
Good morning - Thank you for taking the time to leave us such a great review! I will certainly pass this on to the team. We are pleased to hear you were happy with the service and it's good to hear that you would recommend us. We look forward to having you as customers in the years to come!
Outstanding!
Customer Service
Quality
Value
We contacted Circle Security to arrange for a quote to replace our old intruder system and to have CCTV installed. We have found Circle to be professional, courteous and outstanding throughout lour dealings. At the outset, Scott devised a system to meet our needs. On receipt of the quote, Scott was very helpful in answering our questions so that we had a clear understanding of what was involved. The installation process was very smooth and Scott, Grant and their apprentice, Sam, were a joy to have round our house. They took great care when installing the various hardware and also ensured that we had a good understanding of how to operate the technology. I cannot speak highly enough of our experience! Outstanding!
Customer in Edinburgh Posted on 12/01/2024 , work completed 10/01/2024
The trader replied (on 22/01/2024)
Good morning - thank you so much for such a fantastic review! This means a lot to the team. We are so pleased that you have been happy with the service and look forward to having you as a customer for many years to come!
Great work
Customer Service
Quality
Value
We were very pleased with the instillation of our system. Calum was very professional and courteous and did a thorough job while ensuring everything met our needs.
Customer in Edinburgh Posted on 28/11/2023 , work completed 28/11/2023
The trader replied (on 30/11/2023)
Thank you so much for your review. We are pleased you are happy with your installation and will pass this on to Calum.
Livingston customer
Customer Service
Quality
Value
Absolutely outstanding service by Grant & Alastair. First class customer care and totally professional from start to finish. Would have no hesitation in recommending this company.
(your username) Posted on 28/11/2023 , work completed 28/11/2023
The trader replied (on 30/11/2023)
Thank you for taking the time to leave us a review - this means a lot to the team. We will make sure we pass this on to Grant and Alistair. It's also great to hear that you would recommend us!!
Security System Installed
We chose them on the basis that they were the nearest Which Approved Trader. It was a good choice. They were asked to replace our existing alarm system which was 33 years old and beginning to give trouble. They kept to their appointed times both for the initial survey and the installation and were happy to include the late modification I requested. They were all very careful regarding the positioning of the component parts, always consulting us to ensure we were happy. They gathered all the waste material and cleaned up when the work was complete. They were happy to spend as much time as required to demonstrate the system to us before leaving. The work was all done at the agreed price. I would certainly recommend them.
Customer in West Lothian Posted on 06/11/2023 (Reviewer did not use service)
The trader replied (on 08/11/2023)
Hi, thank you for your review and taking the time to do this. The team appreciate your feedback and I will pass this onto them.
Security System Replacement
Customer Service
Quality
Value
When replacing an old system, we looked at the alarm boxes near us, chose who was being used most and spoke to a couple of neighbours we knew who were very happy with Circle Security. After a long delay on our part, the chosen system was installed by Grant and his assistant, Alastair, both of whom kept us informed of work as it progresed. The job was completed with careful clearing up and the system and app operation explained to both of us. Can't fault the installation.
Customer in Edinburgh Posted on 05/11/2023 , work completed 23/11/2002
The trader replied (on 06/11/2023)
Hi, thanks for such a great review and taking the time to do this, we really appreciate it. I will pass your comments onto the engineers Grant and Alastair.
Good service
Customer Service
Quality
Value
Circle Security replaced a 30-year-old intruder alarm system in our four bedroom house. Both design and installation were excellent: options clearly explained, questions and requests quickly followed up, and the work itself done quickly and well. Very pleased with the result.
Customer in Edinburgh Posted on 30/10/2023 , work completed 30/10/2023
The trader replied (on 06/11/2023)
Good afternoon, thanks for taking the time to leave us a review. We are really pleased that you were so happy with the result. I will pass your comments onto the team.
First class service
Customer Service
Quality
Value
Our home security system had become dated and faulty. Circle Security were highly recommended by some friends and they had excellent online reviews so we asked if they could provide a replacement system for us. Grant visited our home and fully explained all the options that were available to us and what the related costs would be. A few weeks later Grant came and installed our new security system and it has been working perfectly ever since. The service provided to us by Circle / Grant was first class and I'd thoroughly recommend using them if you're thinking of installing a new security system.
Customer in Edinburgh Posted on 11/09/2023 , work completed 07/09/2023
The trader replied (on 14/09/2023)
Good afternoon, thanks for the 5 star review and taking the time to do this. We are so glad that you would recommend us based on the work carried out. I will pass on your comments to the engineer Grant.
Replacement alarm system
Customer Service
Quality
Value
We decided to replace our 30 year old house alarm system recently, so canvased friends and neighbours for experience with house alarm installation and support companies. Circle Security was the company that was most recommended. When they visited, they explained the options clearly, gave a clear breakdown of the costs and nothing was a problem. We had to change the installation dates a couple of times and they accommodated our requests without any issues. They arrived when they said they would, were very considerate and cleaned up as they went. They even managed to run the cables in the loft despite all the junk we have stored up there! The real plus is that they are a local firm that is based in our community, so it is easy to drop into the office if you have a question. Would definitely recommend these guys for you home alarm installation and support.
Customer in Edinburgh Posted on 29/08/2023 , work completed 28/08/2023
The trader replied (on 31/08/2023)
Hi, thank you for leaving such a great review and passing us on as a recommendation. We are glad the work carried out met your expectations and don't hesitate to contact us if you require any advice or help in the future.
Great work and accommodating
Customer Service
Quality
Value
Circle Security were great from start to finish. They were willing to upgrade our old system while others wouldn’t work with us. They did a great job and were accommodating and flexible while we had other work being done in the house. All the work was done thoroughly and Grant did a good job of explaining things. Going forward with a maintenance contract I feel they will give us the personal service we were looking for.
Customer in Edinburgh Posted on 26/08/2023 , work completed 23/08/2023
The trader replied (on 30/08/2023)
Hi, thank you for taking the time to leave a review, we really appreciate that. I will pass this on to the engineers Grant and Alistair and we look forward to working to maintain your system to the highest standard.
New Alarm - catching up with the times - time for an upgrade
Customer Service
Quality
Value
We contacted Circle Security to review our very old alarm, not theirs, following some recent house renovations. Kevin was quick to pick up our enquiry, visit, quote and instal. From start to finish we have been nothing other than IMPRESSED with the quality of service and work undertaken. Grant was our very skilled and impressive engineer who painstakingly reconfigured us to a wireless system and upgrading our options for enhanced security. At every stage we have received notifications of arrival, work to be undertaken and timescales. Professional, polished, helpful and friendly, the level of communication was nothing short of outstanding. As 'old fogies' who can struggle with technology from time to time we found the walk through on how to work our system well explained and given ever so patiently. Well done Circle Security on a first class service - over and above. Thank you. Heather and Alex
Customer in Edinburgh Posted on 16/08/2023 , work completed 16/08/2023
The trader replied (on 17/08/2023)
Hi Heather and Alex, thanks so much for the great review. We always do everything we can to complete the work to the highest standard possible and make sure our valued customers are kept up to date at all stages, so it is great to know that it is appreciated. I'll pass this on to Grant and the rest of the team.
Highly professional and excellent service
Customer Service
Quality
Value
Delighted with our new security system. We would highly recommend Circle Security. All work completed to time and as per estimate. Communication excellent and they listened to our needs and gave excellent advice. Many thanks to the team.
Customer in Edinburgh Posted on 09/08/2023 , work completed 03/08/2023
The trader replied (on 17/08/2023)
Thank you so much for taking the time to leave a review. We are really pleased to know that you're happy with the work we carried out and the customer service we provided. This will be passed on to all the team. Thanks again!
Installation of new alarm system, video system and lighting
Customer Service
Quality
Value
Circle Security gave a very professional impression from first contact to the completion of the installation. The work was done according to plan and to budget. The engineers were friendly and went about their business professionally. We have had two issues with the equipment in the three months since installation and they have been prompt and effective in resolving those. The issues were with items of kit not the installation work by Circle. There is reassurance in dealing with a local company. (I waited to submit this review so that I had experience of the systems in operation and of any support needed. The support has been great; if there are further issues with items of kit I will seek to update this review, but we assume that these were one-offs and all now resolved). The app for the video system could be more intuitive to use and/or have better instructions for use; perhaps integration of the alarm and video systems would be useful; but overall the alarm, video system and lighting all operate well and we are very satisfied with them.
Customer in Greater London Posted on 03/07/2023 , work completed 14/04/2023
The trader replied (on 04/07/2023)
Good afternoon - Thank you so much for taking the time to leave us a review - this is very much appreciated by the team. Thank you also for your suggestions - we will take these on board. We are always keen to improve services to our customers.
Repeat customer
Customer Service
Quality
Value
I've just completed a full house renovation and had an alarm installed. My choice was to have this installed over 3 days, weeks apart, due to tge amount if work ongoing at the property. Circle were, as ever, very accommodating with my request and on all 3 occasions their technicians were clean, tidy and communicative. I've used Circle twice before, for an alarm and CCTV upgrade and I highly recommend them!
Customer in Edinburgh Posted on 25/06/2023 , work completed 21/06/2023
The trader replied (on 27/06/2023)
Hi - Thank you for your great review! We're so happy to hear that you are satisfied with our work and it's great to hear that another customer has come back to use us again and again!! There really isn't any better recommendation than that!
Annual service and check
Customer Service
Quality
Value
As ever, Circle Security provides a reliable, professional service. We have been customers for over 20 years and have always been delighted with the process of designing, installing and servicing our alarm system.
Customer in East Lothian Council Posted on 14/06/2023 , work completed 14/06/2023
The trader replied (on 15/06/2023)
Hi - Thank you so much for taking the time to leave us a review. It's great to hear that we are still delivering a good service to you after more than 20 years! Here's to the next 20!
Great company highly recommend
Customer Service
Quality
Value
We have been with Circle Security for 2 years now and have only had great experiences. Customer care is fast and effective. Services have been thorough and completed by knowledgeable friendly people. Highly recommend.
Customer in Midlothian Posted on 13/06/2023 , work completed 12/06/2023
The trader replied (on 16/06/2023)
Good morning - Thank you so much for your review and 5 star rating - this is very much appreciated by the team. We're so glad to hear that you are happy with the service and would recommend us to others.
All round high performance
Customer Service
Quality
Value
I searched the Which database of Trusted Traders to find a reliable provider of home alarm systems in the Lothians. I settled on Circle Security because of reviews received. I was not disappointed by my choice. Within a week of contacting the business I had an employee carry out a thorough survey of my property. Communication was excellent with sound advice offered on what would be best security options. Following the survey I received a comprehensive quote clearly detailing what we had discussed and offering additional possible options we had discussed. Everything was clearly priced. I confirmed what I wanted done and received confirmation of a prompt installation date. Two employees arrived on time and carried out the necessary work without fuss. They kept me abreast of what they were doing, removed the previous increasingly costly alarm system, tidied up as they went and ensured that I understood the new system before departure. They went the extra mile to satisfy myself as a customer. In fitting the outside alarm boxes to the front and rear of my property they discovered that the new boxes left unpainted wall that the earlier different shaped boxes had covered. I had some additional wall paint and employees painted the walls where required before installing new alarm boxes - most impressed and avoided me having to later climb ladders and paint! Invoice arrived with items priced correctly. I wish all tradesfolk operated to the same high standard. Recommend!
Customer in West Lothian Posted on 12/05/2023 , work completed 09/05/2023
The trader replied (on 16/05/2023)
Good afternoon - thank you so much for your fantastic review! The team are delighted to hear you are happy with the installation of your intruder alarm system, surprise painting skills and all! It is also great that you are happy to recommend us as a supplier - this always means a lot to us. We look forward to having you as a customer for many years to come!
Very efficient
Customer Service
Quality
Value
We used Circle alarms to replace my mother's old system. On the initial survey visit, we were given good advice and all the options to consider. The date from accepting the quote to the work was just over 2 weeks which was super. On the day of the work - they turned up on time, the work was done very efficiently, made no mess, or noise, and were very good at communicating. I highly recommend circle alarms.
Customer in Edinburgh Posted on 04/05/2023 , work completed 01/05/2023
The trader replied (on 05/05/2023)
Good morning - thank you so much for taking the time to leave us a review. The team really appreciate this and we're glad that you and your mother are happy with the work.
A company you can trust
Customer Service
Quality
Value
Three house moves over the last 18 years and three alarm installations later and we wouldn’t use anyone else! The initial workmanship and subsequent ongoing service received has always been of a high quality and the installation team have been efficient, helpful and respectful of our property on every occasion. I would highly recommend this company.
Customer in Fife Posted on 23/03/2023 , work completed 15/03/2023
The trader replied (on 29/03/2023)
Good morning - Thank you so much for your fantastic review! We are delighted to hear that you are satisfied with our ongoing service and happy to recommend us. This means a lot to the team.
Very Good - No Hesitation in Recommending to Others.
Customer Service
Quality
Value
At the first visit, we got good advice on alarm and CCTV without a sales pitch. The installation was done 3 weeks after placing our order. The fitters completed the job in the 2 days allocated, efficiently and tidily.
Customer in West Lothian Posted on 20/03/2023 , work completed 03/03/2023
The trader replied (on 23/03/2023)
Good morning, thanks so much for taking the time to leave us a review, it really helps us. I'll pass on to the team that you were pleased with the advice and installation.
Responsive professional trusted workmanship
Customer Service
Quality
Value
We have been using Circle for several years. They are always responsive and professional and carry any work out on time and to quote. All the team are polite tidy and explain what needs done and why. They have done several jobs related to our alarm and we have always been happy. I would have no hesitation in recommending them .
Customer in Edinburgh Posted on 17/03/2023 , work completed 01/03/2023
The trader replied (on 23/03/2023)
Hi there, delighted that you are pleased with the work we've carried out for you and thank you so much for taking the time to leave a review, we all really appreciate it.
Very professional
Customer Service
Quality
Value
Circle replaced a 10 sensor alarm system from a previous supplier. Their whole approach from initial quotation through to system handover was very professional and created confidence. Installation took a day and a half and they worked very conscientiously, leaving the site tidy. Final bill was as per the quote, even though they had a little extra work to do after they'd deinstalled the previous system
Customer in Midlothian Posted on 15/03/2023 , work completed 14/03/2023
The trader replied (on 16/03/2023)
Good morning! Thank you so much for taking the time to leave us a review. We are glad we were able to help with your new system and that you were happy with the service provided. I will pass this on to the team.
Transfer of existing home alarm system
Customer Service
Quality
Value
First class in every respect, great communication, superb industry knowledge and experience, and all round exceptional customer service from start to finish.
Alan in Edinburgh Posted on 09/02/2023 , work completed 08/02/2023
The trader replied (on 10/02/2023)
Good morning Alan - Thank you for taking the time to leave us a review. We are so glad that you are happy with the service and look forward to having you as a customer for many years to come. Thanks again!
Very professional and great communication
Customer Service
Quality
Value
We are really glad we chose Circle Security to install our house alarm. We really like that this is a local company who are very responsive - responding to emails within a couple of hours if not minutes when we were looking for a quote, with follow up questions and to arrange the installation. We also found them to be very competitive price wise. We received a text with a 10 minute warning before they were going to arrive to fit the alarm system. The team were extremely tidy and respectful when they were in our home and took the time to answer all our questions and always asked for our input before continuing with any drilling/placing of the system. I would highly recommend using this company who have made us feel safe in our own home again. Thank you to all the Circle Security team.
Customer in Edinburgh Posted on 21/01/2023 , work completed 17/01/2023
The trader replied (on 27/01/2023)
Good morning - Thank you so much for taking the time to leave us a review. The team take great pride in their work and we're so happy you are satisfied with your installation. We look forward to having you as a customer for many years to come.
New Makeover For Original Alarm System
Customer Service
Quality
Value
The engineers came as arranged to update our alarm system. We wanted to go part wireless and pet friendly, so our dog can wander without setting off the alarm. This all happened seemlessly, and with no mess, and the whole experience was great - as we have come to expect from Circle Security over the 30+ years we've been using their services. Delighted also with our new 'app' for remote controlling, and the peace of mind this new security system gives us. Thank you to the team at Circle Security for great service and very reasonable pricing.
Customer in Edinburgh Posted on 15/01/2023 , work completed 10/01/2023
The trader replied (on 18/01/2023)
Good morning! Thank you for your fantastic review. We're so glad you are happy with your upgrade and the service provided. Reviews like this help our business no end and are a great lift to the team. Thanks again!
Update of alarm system
Customer Service
Quality
Value
We have been very impressed with the professionalism of every body in the company. From the first contact to the work being completed we have been delighted with the standard of work. The communication from all at Circle Security has been first class. All questions we asked were answered and every thing was fully explained in detail. all the work was carried out to the agreed schedule and budget that was in the quote. Scott and Alistair were brilliant on the day arrived when they said they would and worked all day to install our alarm system. We would have no hesitation in recomending Circle Security to anyone wanting to insatll an alarm system.
Customer in West Lothian Posted on 14/12/2022 , work completed 12/12/2022
The trader replied (on 22/12/2022)
Good morning! Thank you so much for taking the time to leave us such a great review. We are so happy that you are pleased with the work. I will pass this on to Scott and Alistair and the rest of the team.
Good advice and excellent work
Customer Service
Quality
Value
We had used this company to upgrade and then maintain the alarm system in a former house and were well satisfied. When we moved there was an old inoperable alarm in the new house. Circle Security came promptly to review and advise what kind of new alarm was appropriate. The recommendation and quotation came promptly and seemed sensible and pragmatic. On the day they removed the old system and fitted the new one. The work was done quickly, cleanly and exactly as had been discussed and on completion, the functioning of the alarm was carefully explained. A professionally fitted alarm system is not inexpensive but the cost seemed reasonable to us.
Customer in Edinburgh Posted on 24/11/2022 , work completed 23/11/2022
The trader replied (on 25/11/2022)
Good morning! Thank you so much for taking the time to leave us a great review - this means a lot to the team! We're glad you were happy with the work and service we provide and look forward to having you as a customer for many years to come.
Courteous and efficient staff
Customer Service
Quality
Value
We had alarm updated following broadband upgrade and cctv cameras installed Engineer, Grant, was polite, friendly and clearly knew what he was doing. He took time to explain how the system worked.
Alistair in West Lothian Posted on 25/06/2022 , work completed 14/06/2022
The trader replied (on 28/06/2022)
Hi Alistair - thank you so much for your review! We are glad your are happy with the work. I will pass this on to Grant and the team.
Been using Circle Security for friends and family since 1995.
Customer Service
Quality
Value
A great company used by my dad, sister myself and a few friends since 1995. They always turn up when they say they will, will discuss the job in detail so you know what’s to expect and are very neat and tidy. More importantly when it goes wrong and you need their help they are there for you. No problem at all recommending them if you looking for an alarm or CCTV installation and ongoing maintenance. They also have all the right certifications that insurers look for, ensuring that your insurance quote will be competitive. Very highly recommended.
Customer in Edinburgh Posted on 19/05/2022 , work completed 18/05/2022
Excellent Work
Customer Service
Quality
Value
When we decided to fit a new alarm system we wanted to choose a local company. We would highly recommend Circle Security. Ian and Liam were professional, efficient, very tidy and took the time to explain how to use the system we had installed. Thank you Circle Security.
Christina & Martin in Edinburgh Posted on 18/05/2022 , work completed 22/04/2022
CCTV cameras
Customer Service
Quality
Value
I had 2 CCTV cameras installed this week, the team of Circle Security was punctual, very professional and fast. The implant is working well.
Katia in Edinburgh Posted on 04/05/2022 , work completed 02/05/2022
Prompt and efficient service
Customer Service
Quality
Value
Recently had new alarm system fitted. Ian and Alistair arrived promptly and got to work straight away. Clean and tidy workers with friendly customer service. Work completed efficiently and operation of system explained in a succinct yet clear pleasant manner. Great service all round. Highly recommend. Five stars.
John in Edinburgh Posted on 28/04/2022 , work completed 28/04/2022
Good work, completed neatly and on time, system fully demonstrated
Customer Service
Quality
Value
Replaced of an old system with a monitored dual path modern one. The work was completed on time, tidily and care was taken to avoid unnecessary need for redecoration. System alternative options were fully discussed and a proper hand over and demonstration was done on completion. We chose Circle as a result of a recommendation and I would recommend them to anyone installing or upgrading an alarm system.
Customer in Edinburgh Posted on 22/04/2022 , work completed 31/03/2022
Think security - Think Circle
Customer Service
Quality
Value
When the question of installing a new security system arose, we researched a number of local and national firms. We chose Circle Security because it is a local firm with good ‘Which’ recommendation The team carried out an efficient survey and mutually arranged a suitable fitting date. Fitting was carried out carefully and sensitively bearing in mind current pandemic conditions. Ian thoroughly explained the workings of the system and left us with contact numbers, should they be needed. We would not hesitate to recommend the firm to others locally or nationally who may be seeking a reliable security company.
Customer in Edinburgh Posted on 02/02/2022 , work completed 01/02/2022
Excellent work
Customer Service
Quality
Value
Thanks to Kevin and his team. Very professional and efficient. Arrived on time. Made helpful suggestions and made sure we were happy with work done.Cleaned up as they went along. Asked if we wished them to wear masks. We were happy for them not to as plenty ventilation because of nature of job.
Customer in Edinburgh Posted on 30/11/2021 , work completed 23/11/2021
Excellent service
Customer Service
Quality
Value
We approached 2 local firms, both of whom came to see what we needed and what was necessary for our new home. Circle Security had been recommended by an ex-colleague of mine, who had used Circle Security for several years; the firm we had previously used had changed out of all recognition. We were very happy after our initial meeting with Kevin and a further meeting to answer some questions. The team which came to do the work were polite, efficient; wore masks when inside, and were clearly experienced and knew what they were doing. They cleaned up after their work, having sorted the rubbish into recyclable and dross, which was appreciated.
Customer in Midlothian Posted on 18/09/2021 , work completed 16/09/2021
Excellent Service
Customer Service
Quality
Value
Circle Security was recommended to me by a friend who has used the firm for about 30 years. I was informed in simple language what would be the best system for my situation and the service that going forward would be offered. The installation was efficiently completed leaving no mess, and the working explained in detail. I had not completely taken the instructions on board and when I rang the number provided at Sunday lunchtime I was treated with courtesy and provided with all the information I needed. The whole experience could not have been easier or more supportive. Thank you Circle Security.
Sarah in Edinburgh Posted on 26/07/2021 , work completed 22/05/2021
Professional and efficient job
Customer Service
Quality
Value
I would highly recommend Circle Security for the installation or upgrade to your home security system. A professional, efficient and tidy job.
Jack in Edinburgh Posted on 09/06/2021 , work completed 07/06/2021
Excellent
Customer Service
Quality
Value
Could not recommend this company highly enough. Kevin was a pleasure to deal with, keeping us fully informed at all times in the challenging circumstances we currently operate in. The two members of the team who installed the alarm system were excellent, quick, efficient and very tidy. Would not hesitate in giving Circle Security 5 stars.
Callum in Edinburgh Posted on 04/06/2021 , work completed 01/03/2021
Upgraded our alarm system
Customer Service
Quality
Value
Circle have just upgraded our alarm system, which they originally installed in 2012. They started and finished on time, everything worked first time and they were very helpful when explaining how the new system worked.
David in Edinburgh Posted on 05/05/2021 , work completed 04/05/2021
New house alarm system fitted
Customer Service
Quality
Value
Was recommended Circle Security by a friend who bought a house with their system fitted and used them to provide maintenance on their system. Very clear cost breakdown of proposed work with additional optional extras if we wished. We had a full alarm system + security light fitted out the back. The install should have taken 2 days but the team completed it in 1. Very quick install, no mess left and pleasant guys that talked me through on the day the positioning of sensors and wires. There was a slight issue with wiring due to the nature of our property but it was explained clearly why they could not wire via plan A and we agreed to have the wiring go through a different route which was completed to a high standard. We'll look to get CCTV in the future and will get Circle Security back to install this.
Graeme in Edinburgh Posted on 29/04/2021 , work completed 27/04/2021
Annual Home Security Service
Customer Service
Quality
Value
From arranging a suitable time to attend the maintenance of my annual security service to Scott arriving everything was super smooth. I was given a window of 2 hours and received a text stating Scott was 6 minutes away which was great. Scott was sensitive to COVID restrictions, removed footwear and carried out work professionally, proficiently and communicated progress. Was very pleased and confident with all work carried out. Would certainly recommend Circle Security as they consistently deliver what they promise. (have used for 3 years now).
Dawn in West Lothian Posted on 29/03/2021 , work completed 29/03/2021
First Class Friendly Service ***** Very Professional
Customer Service
Quality
Value
Recently moved into a New Build House which did not come with any intruder alarm. I reviewed a number of companies online and decided to get 3 quotes from companies I was considering. Kevin from Circle Security arrived at the house and provided me with a quote based on my needs which was in the middle of the other 2 quotes but they could supply and fit products the other 2 firms could not. I was really impressed with their knowledge and ability to tailor the products to what I wanted for a good price and when it came to installation Ian was friendly, consulted me each step of the way and ensured he kept everything tidy, we are really pleased with the result and the system works just as we wanted.
Customer in Livingston Posted on 11/03/2021 , work completed 14/01/2021
Excellent!
Customer Service
Quality
Value
Excellent service - professional, timely, knowledgeable, hard working and tidy - would 100% recommend.
Customer in Midlothian Posted on 17/11/2020 , work completed 13/11/2020
Excellent service
Customer Service
Quality
Value
I have recently redecorated my apartment and part of that process has been upgrading the alarm system. Circle Security first removed all evidence of the old alarm then, after I had redecorated, returned and installed their own system, demonstrating great flexibility in working around my schedule. Their customer service has been excellent throughout and I am very satisfied with the quality of the alarm system they have now installed. The work at my home was carried out by Ian, and it has always been of a very high standard, showing great care and professionalism. Overall, a very good experience. I highly recommend this company.
Customer in Edinburgh Posted on 13/11/2020 , work completed 27/10/2020
Safe, friendly and accomodating
Customer Service
Quality
Value
Install went very well, adapted options like placement of keypad, wore a mask throughout and outlined everywhere in the house that had been touched. Very happy with the new device and sensors.
Customer in East Lothian Council Posted on 02/11/2020 , work completed 19/10/2020
Exceptional and Friendly Service
Customer Service
Quality
Value
Recently upgraded my house alarm and CCTV with Circle Security and cannot recommend then highly enough. From start to finish, Kevin, Calum and Ian were professional, friendly, efficient and nothing was ever too much trouble. Very happy and would definitely use Circle Security again.
Customer in Edinburgh Posted on 22/10/2020 , work completed 22/10/2020
Pain free installation
Customer Service
Quality
Value
I used Circle Security to replace my old alarm system. Really happy with the service. Calum and Gavin did a really good job. Really tidy installation and everything explained very clearly. Would definitely recommend this company
Customer in Edinburgh Posted on 29/09/2020 , work completed 28/09/2020
Professional service
Customer Service
Quality
Value
We have used Circle Security for a few years now on a few properties. They are always professional, punctual and provide a competitive quote and are always on time and carry out their work efficiently, clean and tidy. In our new home, we required a temporary system in place whilst we we’re getting refurbished and they returned on completion 6 months later, Accommodating our every needs. We would have no hesitation in recommending Circle security for all alarms and security and are totally trustworthy, thank you
Customer in Edinburgh Posted on 24/09/2020 , work completed 11/09/2020
Modernise & integrate an outdated residential alarm system.
Customer Service
Quality
Value
Simply excellent all round. All our contact with Circle Security staff has provided us with confidence that we have made the right choice for our needs; from the selection of hardware & software to their future and ongoing support arrangements.
Customer in Midlothian Posted on 18/09/2020 , work completed 16/09/2020
Excellent service
Customer Service
Quality
Value
We recently moved into a house with an old alarm system. We had it serviced by Ian who was very punctual , friendly and efficient. We are very sastified and would use this company again in the future.
Customer in Edinburgh Posted on 29/08/2020 , work completed 20/08/2020
Very efficient service
Customer Service
Quality
Value
We were very pleased with the installation of the system. Calum (and his colleague, sorry didn’t get his name) were very efficient and clean, even hoovering up as they went along. The only slightly negative thing was that we thought the external alarm boxes looked a bit cheap, we would have preferred a more solid looking box. Having said that, I would definitely recommend this company to anyone looking for installation of an intruder alarm. Thanks.
Customer in Edinburgh Posted on 28/01/2020 , work completed 28/01/2020
Replacement of redundant Security Alarm
Customer Service
Quality
Value
Excellent service from start to finish! Kevin came to see me directly after my initial call, explained all of the options and I had costs within a single day. Grant arrived on time on the agreed date and got right to work. I was consulted throughout on the positioning of the panel and the sensors, all work was completed in a single day, Scott arriving mid morning to assist. I had a full explanation of operation and encouraged to call if I had any difficulty. The guys cleaned up after themselves, and left me with the appropriate documentation. I have had several trades working my house over a number of years, few of them reach this standard. Very well done!
Customer in West Lothian Posted on 28/01/2020 , work completed 27/01/2020
Excellent service
Customer Service
Quality
Value
We recently upgraded our security system. Excellent advice and then completion form Kevin and team, really impressed with the service and the cost seemed reasonable for what was involved. Highly recommended.
Customer in Edinburgh Posted on 14/12/2019 , work completed 11/12/2019
Efficient, friendly and reliable.
Customer Service
Quality
Value
We recently moved into a new house and commissioned Circle to install our Alarm system, having received recommendations from our son and daughter who both use them. The whole process was very efficient and smooth. Kevin initially talked us through the options and was happy to clarify any points we raised. On the day of the installation, Scott and Grant did a fantastic job and completed all the work with a minimum of fuss and cleared up behind them leaving everything neat and tidy. Grant took time to walk us through the operation of the App linked to the system so that we fully understood everything. I would have no hesitation in recommending Circle Security to anyone considering a new or replacement alarm system.
Customer in West Lothian Posted on 12/12/2019 , work completed 02/12/2019
Excellent service
Customer Service
Quality
Value
We had our system upgraded as circle security fitted the original in the 1980,s as usual the whole process was efficiently executed. Kevin on our home visit explained what would take place and today Ian and Callum fitted the system with the minimum of fuss. all deviation from the original quote were explained and the final invoice was clearly set out. we have used circle security for over 30 years and they have never let us down.
Customer in Edinburgh Posted on 26/11/2019 , work completed 26/11/2019
Delighted
Customer Service
Quality
Value
it’s rare to deal with a company who come promptly to estimate. Listen to your needs. Make informed recommendations. Send a prompt reasonable quote. Turn up on time to do the work (armed with dust sheets) and didn’t leave any mess. They even filled the holes where the old alarm fittings had been. They took time to explain fully how the new alarm worked so I feel very confident with it. And they replaced a bulb in an existing security light & didn’t charge for that. They were recommended to me and I’ve no hesitation recommending to you.
Customer in Edinburgh Posted on 14/10/2019 , work completed 14/10/2019
Great job
Customer Service
Quality
Value
Feel secure at last! Very happy with the workmanship and excellent team. What more can I say, but thank you.
Customer in Edinburgh Posted on 13/09/2019 , work completed 10/09/2019
Satisfied with Service
Customer Service
Quality
Value
Completely satisfied with service, happy to reccomend to anyone, very tidy.
Which? Trusted Traders Consumer Posted on 12/09/2019 , work completed 12/09/2019
New alarm system
Customer Service
Quality
Value
The Circle team were first class from start to finish - they gave great advice initially in terms of system options and on the day the system was fitted they worked very hard and were helpful and very tidy in all the work they did. Very impressed with the company and staff that worked on the job. Thanks again for making the process so straightforward.
Customer in Edinburgh Posted on 10/09/2019 , work completed 05/09/2019
Words can't describe
Customer Service
Quality
Value
Excellent. They worked so hard all day and was finished by half 4. Everything done so well with nothing for me to tidy up. Wouldn't hesitate to recommend to anybody! Genuinely excellent.
Bouvert, Edinburgh Posted on 29/07/2019 , work completed 29/07/2019
First rate service
Customer Service
Quality
Value
The firm fitted a new security system and removed the old one. It was well organised, efficient, helpful and a customer friendly service, tailored to our needs. The installers were tidy & cleaned up after the work was complete. The installers were clear & simple to use.
John, Midlothian Posted on 01/05/2019 , work completed 01/05/2019
New Alarm Installation
Customer Service
Quality
Value
Delivered new alarm system at agreed price in agreed time scale to a good standard. Cleaned up afterwards and explained good reliable maintenance on old system for 20 years.
Kenneth, Midlothian Posted on 23/04/2019 , work completed 23/04/2019
Professional on the ball
Customer Service
Quality
Value
From our first enquiry to the installation, it was a perfect job. The system was explained fully and the reassurance was there. We certainly recommend Kevin and his team to anybody.
Gerald, West Lothian Posted on 09/04/2019 , work completed 09/04/2019
Very professional
Customer Service
Quality
Value
Excellent service from the survey to the installation of the alarm, no mess left, friendly staff. Would recommend this company.
Peter, Midlothian Posted on 25/03/2019 , work completed 25/03/2019
Professional, Courteous... Amazing
Customer Service
Quality
Value
After an initial phone call Kevin visited my home to look around to get an idea of what I wanted and what he felt best for my home. After showing Kevin around he got an idea of what I wanted and said he'd email quotes to me asap. I hadn't realised that "asap" would be the same day! I'd met with Kevin around 9am in the morning and received a quote by 4pm the same day. I had some questions after receiving the quote. Kevin and Scott were both very helpful and patient as I asked question after question regarding the installation. By the end of the email trail I was aware of the plan and how the system would work and arranged an installation date. I was available in the morning to be shown the system, app and setup to get an idea of how it worked. I never caught the guys names, but they were both very helpful, courteous and willing to answer any questions I had on the system. The system was explained in full until I understood how it worked. The house was left as it was visited with no mess. The wires were well hidden and to be honest, if you didn't know, you wouldn’t notice they were there. I feel I was given a system that meets my requirements The installers were so helpful and willing to answer questions and queries. I had misunderstood the fobs they were selling and when this came to light, they more than happy to explain and had already pre-empted this by having available other fobs etc. I can't recommend Circle Security enough. Professional, helpful and courteous. Thank you!
Customer in Posted on 16/03/2019 , work completed 13/03/2019
House Alarm Upgraded
Customer Service
Quality
Value
Circle Security fitted an upgrade to our system, as the old one was out of date and we couldn't use a wireless set up. We had got a price for install over three months ago, but I was only able to go forward recently, but they kept the same price that they had quoted. They turned up on time, fitted the updated equipment which took most of the day, cleaned up and then spent the time to explain the system and ensure that the App on my phone worked properly as well. Good service and we have also taken up the yearly contract to service the alarm. They are local and are worth supporting. Did a good job and we are pleased.
Customer in Edinburgh Posted on 11/03/2019 , work completed 11/03/2019
Great Company
Customer Service
Quality
Value
Excellent service. Very impressed with Kevin and his workers. First-rate job and they left the house spotless afterward.
Customer in Edinburgh Posted on 08/03/2019 , work completed 07/03/2019
Efficient and Professional
Customer Service
Quality
Value
I was impressed with the customer service from initial contact with Scott. Quote clearly set out cost of upgrade of security system and LED flood lights. Grant arrived promptly. Tidy worker, confirmed work to be carried out and explained the process throughout fitting/installation. Calum fitted the LED flood lights. Both were hardworking, tidy and completed the jobs on time. Full overview of security alarm system and features prior to departure. Very impressed with the company, customer service and quality of workmanship. Would recommend.
Customer in West Lothian Posted on 27/02/2019 , work completed 26/02/2019
Great Company
Customer Service
Quality
Value
This is the 3rd Alarm system that we have had from Circle Security since 1990 and as always they have delivered a brilliant service. Grant was the engineer on this install (with some help from Scott) and was very professional, he was very tidy and put down dust covers and he also hoovered up after himself. He explained everything clearly about the new alarm and the new WiFi cameras. The company have even allowed us to keep one of the WiFi cameras for 2 weeks so that we can check them out and decide which type of camera we would like if at all before we made a decision which I think is a great service with no pressure to purchase any add ons. I highly recommend this company and will be using them again as we are considering cctv system as their prices are extremely reasonable.
Customer in West Lothian Posted on 16/02/2019 , work completed 15/02/2019
Welcome return
Customer Service
Quality
Value
We used Circle Security around 26 years ago (1993) to have our original wired system put in. This year prior to decorating we called on them again to install an up to date wireless system and remove the old wiring. The fitter arrived on time, was courteous and worked solidly for most of the day and completed late afternoon. He then explained the workings of the control panel and demonstrated the various functions. He wrote in the various functions and codes in the manual so we would remember his instructions. He swept and hoovered up completion and left all areas tidy. We would have no hesitation to use them again and would recommend them to our friends.
Customer in Fife Posted on 16/02/2019 , work completed 11/02/2019
Circle Security replaced our alarm system.
Customer Service
Quality
Value
Kevin initially came by to see what was required and gave us all the information we required to make an informed decision about which of their systems would suit our needs. They arranged a date and time and arrived promptly. They worked efficiently and were courteous and considerate. They cleaned up after the work was completed and made sure we were comfortable with our system before leaving. I would highly recommend this firm to anyone.
Customer in Edinburgh Posted on 12/02/2019 , work completed 11/02/2019
Professional, prompt and polite
Customer Service
Quality
Value
Kevin provided a comprehensive recommendation, based on our needs and talked me through various options. At no point did I feel rushed into a sale - that cannot be said for other providers. They are not the cheapest but in reality what they provide is high quality, reliable and good value. Installation was done exactly as promised with no fuss or mess. Again the technicians were professional in approach and worked around our requirements. I have no hesitation in recommending Circle Security and only wish other traders were so good.
Customer in West Lothian Posted on 10/02/2019 , work completed 08/02/2019
Highly Professional Alarm Installation - all aspects top quality.
Customer Service
Quality
Value
The whole process from initial meeting to completion was of a very high standard. Scott and his colleagues who supplied and fitted the system carried out the work in a logical manner with tidiness kept throughout the process. They were very polite and friendly keeping us fully informed what was being done, checking when required we were happy with planned work. Cost was per prior estimate so no surprises. System is easy to operate and after 5 days use there has been no issues arising. The team should be commended for an excellent job done. We have no hesitation in recommending this trader for security system installation.
Customer in Edinburgh Posted on 01/02/2019 , work completed 28/01/2019
Thorough, Highly Professional, Clean & Polite Alarm System Installation
Customer Service
Quality
Value
Extremely impressed with this firm. Initial free consultation was thorough with all the available options clearly and helpfully explained with no pressure to proceed. Likewise, the installation was exemplary, the engineers were extremely well turned out, polite and very friendly and particularly clean and tidy in their work. All items of the system being installed were completed methodologically with as little dust or debris as possible, any that was created was cleaned and tidied before departure. It was as if they had never been there, such was the cleanliness with which they worked. System was explained to me in detail along with means of contacting the firm should any issues arise. In all dealings I have been left confident that I am in safe, responsible and honest hands; appointments have on each occasion been met as agreed and enquires responded to swiftly. I have no hesitation in recommending.
Customer in Edinburgh Posted on 18/01/2019 , work completed 09/01/2019
Highly Professional Security Alarm Service
Customer Service
Quality
Value
We had used Circle before when we inherited their system in our last house and took out a maintenance contract with them. Very professional and responsive service very year. Even attended at 4 in the morning when the system was accidentally activated. When we moved to our new house, Circle were again a no-brainer decision when we wanted to upgrade the system installed in our new flat. Grant first attended to explain the system to us (the developer left little in the way of inttruction) then came back to install our additional detectors and sound box). It is rare that I recommend a trader but Circle Security offer an exceptional and a highly professional service.
Customer in Edinburgh Posted on 10/01/2019 , work completed 10/01/2019
Prompt, professional and courteous.
Customer Service
Quality
Value
Alarm upgrade and service. On budget, on time, clear and concise information. Would highly recommend.
Graeme, Midlothian Posted on 10/01/2019 , work completed 10/01/2019
HOuse alarm installation
Customer Service
Quality
Value
From the initial consultation through to the installation today all Circle Security staff we have dealt with have been professional, efficient and helpful. Their proposals were sound and the installation today has been completed promptly and cleanly; and all elements were clearly explained before the team left. I'd definitely recommend them.
Customer in Edinburgh Posted on 17/12/2018 , work completed 17/12/2018
Install House Alarm
Customer Service
Quality
Value
We had a useful initial consultation where all questions were answered and our security needs assessed. The communication was excellent and the engineers were polite, hardworking and helpful. We are very pleased with the work and would recommend this firm for it's excellent level of service.
Duncan Fortune Posted on 04/12/2018 , work completed 04/12/2018
Superb, as always.
Customer Service
Quality
Value
Full alarm install this time. Absolutely superb all round. On time, friendly, knowledgeable team (led by Grant on the day). The guys were very aware we'd just completed a major refurb, and so shoes were off and worked with minimal disruption. Seamless install - massive recommendation.
John, West Lothian Posted on 26/11/2018 , work completed 26/11/2018
Efficient and professional
Customer Service
Quality
Value
Information about system clearly and helpfully given and work carried out to high professional standards.
John, Midlothian Posted on 20/11/2018 , work completed 20/11/2018
Excellent customer service.
Customer Service
Quality
Value
We have been customers of Circle Security for over 20 years. Kevin and his colleagues have always done an excellent job for us. Their customer service is excellent. Their most recent work for us involved the installation of a new burglar alarm system, incorporating several wireless sensors. This was carried out to Circle Security"s usual high standards. I would be very happy to recommend them to anyone looking to install a new system.
Customer in Edinburgh Posted on 14/11/2018 , work completed 13/11/2018
Excellent alarm service
Customer Service
Quality
Value
The team that came were prompt and professional. They consulted with me throughout the fitting of my house alarm. I researched Circle Security via Which? and I am very happy with their service. The best in Edinburgh.
Dave, Midlothian Posted on 09/11/2018 , work completed 09/11/2018
Excellent Service
Customer Service
Quality
Value
Excellent, friendly service. We have our Burglar Alarm and security lighting from Circle Security. Can't recommend them enough.
silverskye Posted on 01/11/2018 , work completed 01/11/2018
Efficient and excellent service
Customer Service
Quality
Value
Circle Security were friendly, professional and explained everything clearly. I would not hesitate to recommend them.
Christine Humphries Posted on 26/10/2018 , work completed 26/10/2018
Very professional
Customer Service
Quality
Value
From first contact to job completion the whole process was informative, courteous and very professional.
Donald, Midlothian Posted on 16/10/2018 , work completed 16/10/2018
Would recommend without hesitation
Customer Service
Quality
Value
We have been customers for around 30 years. This was a re-fit or improvement and CCTV. Job took 3 days. Very courteous throughout and cleaned up afterwards. Only downside, left us to re-cycle old electronic equipment. Installation worked first time and I am fully satisfied. Would recommend without hesitation.
Ray, Midlothian Posted on 08/10/2018 , work completed 08/10/2018
Quick and easy installation
Customer Service
Quality
Value
Circle Security were very good at recommending a suitable system for us and completing the installation over two separate jobs due to other work we were having done in the house. Pricing was competitive and the system works well. I have no hesitation in recommending Circle Security.
Euan_k Posted on 01/10/2018 , work completed 01/10/2018
excellent - no hesitation in recommending
Customer Service
Quality
Value
From initial survey to installation itself, everything was hassle-free and done to a first-class standard.
Iain Masterton Posted on 27/09/2018 , work completed 27/09/2018
Excellent service from start to finish
Customer Service
Quality
Value
Circle Security provided a first class service from the initial visit to assess our house alarm requirements, to providing a quote very promptly and to the very efficient installation. All members of the firm were courteous and very efficient. The installation was completed with the minimum of disruption and everywhere was left clean and tidy. The demonstration of how to use the alarm was very clear and thorough. Delighted with the whole service provided.
Catherine and Stephen Livingston Posted on 13/09/2018 , work completed 13/09/2018
Professional Company providing a quality alarm installation.High standard of workmanship and excellent customer service.
Customer Service
Quality
Value
Professional company providing a quality intruder alarm installation.High standard of workmanship and customer service. Circle Security were recommended to us by friends and we have been very pleased with our alarm installation. Easy to contact an early survey was arranged where time was taken to discuss options available. A prompt and itemised quote for the work followed. The works commenced on the agreed date and the installation was completed on time and to a very high standard. The fitting team were highly professional competent and very helpful. They discussed the location of all equipment prior to fitting carried out the work efficiently and tidied up as they went along. A thorough demonstration of the operation of the alarm was given on completion of the installation. Excellent company
Ken Shepherd, Which Reviewer Posted on 31/08/2018 , work completed 31/08/2018
Installed intruder alarm and CCTV
Customer Service
Quality
Value
After arranging to have the intruder alarm installed and date set. The hard working guys arrived on time. They were polite and cleaned up any mess after them. The products used were top class, and installed in the in the time that they said it would take. I was given a good run down on how everything works. A very professional company to deal with.
IAN SHEPHERD Posted on 29/08/2018 , work completed 29/08/2018
This is a great company in whom I have absolute confidence
Customer Service
Quality
Value
I have known Kevin and the team of Circle Security for many years. They installed their systems to protect my last house, my mother's house, and yesterday to protect my new home. Kevin visited first, making a thorough assessment, and answering all my questions, then recommended what I should do. There was flexibility in the configuration of the system to meet my requirements, and no pressure. The installation was done on the agreed date, by the team whom I know well, and it works. I have an annual contract including 24/7 monitoring and they visit every 6 months to check that all is functioning correctly. I have no hesitation in recommending this firm.
McIntosh Posted on 16/08/2018 , work completed 16/08/2018
Excellent
Customer Service
Quality
Value
Top quality from start to finish. Everyone very friendly, helpful and efficient. Would thoroughly recommend them. Support your local people.
Geoff Blair Posted on 13/08/2018 , work completed 13/08/2018
Excellent proffesional service
Customer Service
Quality
Value
Kevin from Circle security came out to check an older system I had, he was fantastic at explaining what needed to be upgraded and he provided a great quote for the work to be completed. There was no pressure or marketing calls which I really appreciated. New System installed on 30th July by Scott, Callum and Ian, fantastic service very professional and efficient clean and tidy. The system was explained to me and is a much easier system than the one I had previously, I am a delighted customer the service received was first class. Everything has been clearly written down and a book of the zones provided allowing me to read up on my new system.
Mandy Polland Posted on 31/07/2018 , work completed 31/07/2018
10 out of 10
Customer Service
Quality
Value
From initial consultation to final fitting and testing, everything was fitting and testing everything was 100%. Courteous, timely and professional. Would absolutely recommend.
David, Midlothian Posted on 26/07/2018 , work completed 26/07/2018
Great Job!
Customer Service
Quality
Value
After experiencing problems with our previous alarm supplier, we got a couple of quotes for upgrading our monitored system. Kevin from Circle Security provided a clear explanation of what they would do, essentially using the existing wiring but replacing the main panel, keypads and sensors and upgrading the communicator. They were quick to point out that the system has to be easy to use and made some small modifications accordingly. We chose Circle as their price was similar to the other quote, they are local to us and are a Which Trusted Trader. They installed the system for the agreed price in one day, cleared up well after themselves, and left us with a system that is easy to use and does just what we want. We did get a problem with a tamper fault after about a week, which they came and rectified without any questions. Their engineers were excellent, and we have no hesitation in recommending them. This is the third time we have selected a Which Trusted Trader and have been pleased with all of them.
alan Posted on 25/07/2018 , work completed 25/07/2018
100% service
Customer Service
Quality
Value
Used Circle Security for a second time when moved to a new home. Once again, the guys were prompt, friendly, extremely professional. Work was carried out to an extremely high standard. Explained with great patience and knowledge the workings of the alarm. Cleaned and left house as found. One of the best companies we have worked with.
Kim, Midlothian Posted on 11/07/2018 , work completed 11/07/2018
Very professional and reliable
Customer Service
Quality
Value
I've had my alarm system for over twenty years and in that time it has occasionally been added to. Before Circle I had used three other companies over the years and had mostly had no trouble. Lately I was having problems with my system and with the reliability of engineers and so I decided to completely upgrade it and find a new supplier. I had a consultation with Kevin from Circle and with his help decided on the appropriate upgrade. The work was done cleanly and the installation very well done. The engineer's briefing on the system was detailed but also easy to understand. I've waited a couple of months before posting this review in case anything went wrong with the new kit and as expected everything is fine. Setting the new alarm system with the key tags or online is easy and convenient. A house alarm system is only as good as the company who install it and support it. I was looking for a company that was reliable and professional, I found them.
Harper Posted on 18/06/2018 , work completed 18/06/2018
Excellent job
Customer Service
Quality
Value
Delighted with the service from Circle Security. Engineer always prompt, extremely pleasant and does a great job. Thank you so much.
Elizabeth, Midlothian Posted on 12/06/2018 , work completed 12/06/2018
Excellent Service
Customer Service
Quality
Value
Engineer that attended (Callum) and carried the annual service to the burglar alarm system is a very knowledgeable and personable young man. He carried out the work in a professional and efficient manner. Have dealt with this company for a number of years and have never had any complaints.
Andrew Posted on 08/06/2018 , work completed 08/06/2018
Great job
Customer Service
Quality
Value
On time and all work done well including taking time to carefully instruct in the use of the new alarm system.
Niels Sondergaard Posted on 31/05/2018 , work completed 31/05/2018
Excellent job
Customer Service
Quality
Value
Arrived on time, explained what and why they were doing, everything very tidy, explained how security system worked very clearly. Excellent experience for us of very competent and killed workers.
Ian, Midlothian Posted on 30/05/2018 , work completed 30/05/2018
Excellent, very professional
Customer Service
Quality
Value
Very reliable, good workmanship and well mannered and pleasant. Certainly would recommend.
Joyce, Midlothian Posted on 30/05/2018 , work completed 30/05/2018
Prompt and professional
Customer Service
Quality
Value
Turned up on time as arranged. Later joined by work colleague. Work carried out to the highest standard. Both engineers very pleasant and respectful of the house cleaning up as they went. A pleasure to have them in my house.
William, Midlothian Posted on 24/05/2018 , work completed 24/05/2018
Superb workmanship and service
Customer Service
Quality
Value
The engineer visited to undertake the routine service check on the alarm system. This was done in a friendly and professional manner. Been a customer since 2011 I have no hesitation in recommending Circle Security to install and maintain your alarm systems.
Colin, Midlothian Posted on 23/05/2018 , work completed 23/05/2018
Excellent Job - Professional
Customer Service
Quality
Value
On time, clean, efficient.
Derek, Midlothian Posted on 27/04/2018 , work completed 27/04/2018
Clean & tidy
Customer Service
Quality
Value
Very good, clean and tidy and very friendly and good time keeping.
Irene, Midlothian Posted on 11/03/2018 , work completed 11/03/2018
Well executed job
Customer Service
Quality
Value
Well organised, neat and workman-like installation promptly carried out.
Robin, Midlothian Posted on 08/03/2018 , work completed 08/03/2018
Excellent
Customer Service
Quality
Value
When I changed my service provider, I lost phone connection to my intruder alarm. Following recommendation, I contacted a local firm Circle Security. The engineer, Ian, came on time and worked quietly, efficiently and with no mess. It turned out to be quite a big job, running a connection from the alarm to the new phone socket. Ian left all cabling very tidy and secure, and hidden. I was delighted with such fine workmanship and to meet such a friendly and efficient worker.
Lorna, Midlothian Posted on 31/01/2018 , work completed 31/01/2018
Excellent professional job
Customer Service
Quality
Value
Excellent work, very courteous and efficient. Could not fault.
Alan, Midlothian Posted on 25/01/2018 , work completed 25/01/2018
Knowledgeable, professional and respectful
Customer Service
Quality
Value
I would certainly use them again. The engineers were prompt, efficient, respectful, knowledgeable, tidy and altogether pleasant to have around. They did a great job and I would have no hesitation in recommending them.
Catherine, Midlothian Posted on 15/01/2018 , work completed 15/01/2018
Excellent service
Customer Service
Quality
Value
Intelligent and high-quality service.
John, Midlothian Posted on 04/01/2018 , work completed 04/01/2018
Excellent service
Customer Service
Quality
Value
The work was carried out in an extremely efficient manner. They left no mess or damage to paintwork etc. The estimate was clear and concise and arrived within 24 hours of visit. Highly recommended!
Andrew, Midlothian Posted on 05/12/2017 , work completed 05/12/2017
Brilliant job
Customer Service
Quality
Value
Circle Security installed our alarm over 2 days. The team worked diligently checking details with us throughout. Very polite and professional.
Fiona, Midlothian Posted on 04/12/2017 , work completed 04/12/2017
Great service
Customer Service
Quality
Value
I acquired an intruder alarm system with my new house and was having problems with it being activated after a series of power cuts. Kevin attended and replaced the back up battery, checked the system and gave me advice about future upgrades. All very helpful. I now have a working system and peace of mind. I would be delighted to recommend Circle Security.
2011-08-01 10:47:57.683 Posted on 30/11/2017 , work completed 30/11/2017
Excellent Workmanship
Customer Service
Quality
Value
Prompt attention, work carried out efficiently. Explained working of system clearly. Very tidy workmen.
Janette, Midlothian Posted on 16/11/2017 , work completed 16/11/2017
The best firm that has done work for us
Customer Service
Quality
Value
The boss planned and installed our security system when we moved house in December 1995. His suggested design was carried out efficiently and neatly with no mess. The firm now employs four additional engineers and one of the five has been servicing our system once or twice yearly ever since. I cannot speak too highly of the quality of their work and would recommend them to anyone.
Keith, Midlothian Posted on 20/10/2017 , work completed 20/10/2017
Efficient Quality Service
Customer Service
Quality
Value
A tidy and quick job undertaken with no mess and the whole house complete within a day. Trouble free operation since and a follow up visit to adjust parts. Completed a quality service.
Diane, Midlothian Posted on 15/10/2017 , work completed 15/10/2017
Excellent service
Customer Service
Quality
Value
Been a customer of Circle Security since 1984, had several upgrades and recently CCTV installed. Kevin's team are a great bunch of guys. Friendly and knowledgeable. Always make a great installation and leave the place neat and tidy.
rhp1957 Posted on 02/10/2017 , work completed 02/10/2017
First Class
Customer Service
Quality
Value
Arrived on time. Very thorough, very honest. Very knowledgeable. Very reasonably priced.
George, Midlothian Posted on 15/08/2017 , work completed 15/08/2017
So professional
Customer Service
Quality
Value
From first point of contact, obtaining a quote, carrying out work, efficient, excellent customer service. The guys did a brilliant job, and Grant explained everything clearly and concisely, could not have asked for more. Thank you very much.
George, Midlothian Posted on 02/08/2017 , work completed 02/08/2017
My review
Customer Service
Quality
Value
Definitely recommend.
Lea-Anne, Midlothian Posted on 27/07/2017 , work completed 27/07/2017
quick, efficient and tidy
Customer Service
Quality
Value
Circle security did a very clean and professional job, completed of schedule.
David, West Lothian Posted on 18/07/2017 , work completed 18/07/2017
Excellent job
Customer Service
Quality
Value
An excellent job up grading an old domestic installation. Very good customer service and left everything tidy on completion.
Humphrey, Midlothian Posted on 11/07/2017 , work completed 11/07/2017
Prompt and professional
Customer Service
Quality
Value
Expert installers, very pleasant, efficient, clean & tidy. An excellent job.
Allan, Midlothian Posted on 23/06/2017 , work completed 23/06/2017
1st class
Customer Service
Quality
Value
They provided a high level of advice and service. More than happy with the process and outcome.
Douglas, Midlothian Posted on 08/06/2017 , work completed 08/06/2017
Prompt and professional
Customer Service
Quality
Value
Pleasant people. Excellent job, very tidy, and everything explained at the end.
Malcolm, Midlothian Posted on 25/05/2017 , work completed 25/05/2017
Just what was needed
Customer Service
Quality
Value
Prompt visit to spec the system, reasonable price compared to similar installed 20 years ago, proprietor went out of his way to rearrange appointments so we could get system before going on holiday, very careful technicians: exceedingly neat job.
Ewen Guild Posted on 24/05/2017 , work completed 24/05/2017
Excellent workmen. Very professional.
Customer Service
Quality
Value
Scott and Callum arrived on time and carried out a very professional job in a quiet and unobtrusive way. They were very polite and extremely tidy in their workmanship. Would certainly recommend Circle Security for both the professionalism of their engineers and for the quality of their work.
Janette, Midlothian Posted on 18/05/2017 , work completed 18/05/2017
Fantastic service
Customer Service
Quality
Value
We used Circle security to upgrade our current system and to also add in extra when we recently extended our house. They were fantastic! Highly professional, accommodating and excellent service. I wouldn't hesitate to recommend them and would definitely use their services again.
scotgordon Posted on 04/05/2017 , work completed 04/05/2017
Professional & hard w
Customer Service
Quality
Value
The 2 men who installed my alarm were so friendly and polite. They worked hard all day and were a pleasure to have in the house! Also very patient explaining the technical bits to me!
Sarah, Midlothian Posted on 27/04/2017 , work completed 27/04/2017
Good work
Customer Service
Quality
Value
Very good service, excellent staff - tidy, polite & helpful. A good job well done.
Ian, Midlothian Posted on 27/04/2017 , work completed 27/04/2017
Prompt & professional
Customer Service
Quality
Value
Quick, clean, very professional.
Alice, Midlothian Posted on 13/04/2017 , work completed 13/04/2017
Superb service
Customer Service
Quality
Value
Prior to buying the system, the proprietor called & patiently listened to our requirements. As we received a competitive quote we went ahead. The installers who were extremely polite & pleasant, worked efficiently and made no mess. They gave us a thorough tuition on its use. Overall from the initial visit to the final installation the service was exemplary. I would have no hesitation in recommending this company.
Moray, Midlothian Posted on 12/04/2017 , work completed 12/04/2017
Fantastic job
Customer Service
Quality
Value
Could not fault the chap in any way. Delighted with the work done.
Billie, Midlothian Posted on 03/04/2017 , work completed 03/04/2017
Excellent work
Customer Service
Quality
Value
Installation of our first alarm system was very professional, workmen were polite and efficient and left the house tidy. They gave a clear demonstration of the system and tested it with us. Would recommend the company to anyone considering an alarm system. In fact a number of neighbours have used the same company.
Balernodave Posted on 20/03/2017 , work completed 20/03/2017
EXCELLENT JOB
Customer Service
Quality
Value
The whole package from the initial visit right through to the installation was excellent. Kevin provided a very thorough and informative knowledge of the product. The 2 man installation team were friendly, polite and very tidy and provided a detailed instruction of how to use the system. I would not hesitate to recommend Circle Security.
Alan Berry Posted on 14/03/2017 , work completed 14/03/2017
First Class Job.
Customer Service
Quality
Value
What a great service the guys form Circle Security give you. Good to have in your home, efficient, tidy, and friendly. A credit to their trade.
Rob, Midlothian Posted on 08/03/2017 , work completed 08/03/2017
Excellent job
Customer Service
Quality
Value
Circle security upgraded our alarm system and fitted new security lights. Iain, Scott and Callum were prompt, professional and very friendly. They explained all points of the installation and always asked our preferences. I would certainly use Circle again and recommend them to others.
Craig, Midlothian Posted on 08/03/2017 , work completed 08/03/2017
Very efficient
Customer Service
Quality
Value
Kevin responded very promptly to my request for a quote and visited us within a few days. The quote was also sent to us very quickly after the visit. They weren't the cheapest but their quote seemed good value and their customer service was miles better than some of their competitors. The engineers who fitted the alarm were polite, courteous and very tidy. A great job - I would definitely recommend Circle Security.
Andrew Posted on 02/03/2017 , work completed 02/03/2017
Professional Service.
Customer Service
Quality
Value
From start to finish excellent service, staff knowledgeable about product, took time to explain about product. Installers friendly & tidy. No mess left behind.
Nicola, West Lothian Posted on 27/02/2017 , work completed 27/02/2017
First class job
Customer Service
Quality
Value
Arrived on time, installed alarm. Cleaned up and showed how to work it.
P, Midlothian Posted on 08/02/2017 , work completed 08/02/2017
First class job
Customer Service
Quality
Value
Two engineers carried out the installation quietly and efficiently. Courteous, near and tidy throughout. Patiently and clearly explained operation.
George, Midlothian Posted on 30/01/2017 , work completed 30/01/2017
Friendly, professional
Customer Service
Quality
Value
From start to finish everything went well. Kevin, Ian and Scott are brilliant. Early days but very pleased. Recommended by my mums cousin and neighbour.
Which? Trusted Traders Consumer Posted on 27/01/2017 , work completed 27/01/2017
Excellent job overall
Customer Service
Quality
Value
Local business who provided a high class, efficient service. Very clean and professional engineers. Would highly recommend company.
Robert, Midlothian Posted on 24/01/2017 , work completed 24/01/2017
First class service
Customer Service
Quality
Value
High standard of workmanship by two very professional fitters. Every detail of alarm fitted was explained to us. No hesitation in recommending them to others.
David, Midlothian Posted on 23/01/2017 , work completed 23/01/2017
Very professional
Customer Service
Quality
Value
Very pleased with the advice, installation and quality of work provided. The fitters were friendly, professional, did an excellent job and left the place clean and tidy. Once installed, I was taken through how to setup and use the system and left with full instructions.
Neil111 Posted on 10/01/2017 , work completed 10/01/2017
Excellent
Customer Service
Quality
Value
We were given a few quotes for different types of systems as we had requested. Once we decided how we wanted to progress a date for installation was set. The team turned up on time, did an excellent job, left the place clean and tidy. Very respectful. Kevin is very easy to contact and always returned any calls that we made to him.
JASman Posted on 10/12/2016 , work completed 10/12/2016
Great professional
Customer Service
Quality
Value
Great workers, very professional. Very pleased with Circle Security
Robert, Midlothian Posted on 02/12/2016 , work completed 02/12/2016
Excellent installation.
Customer Service
Quality
Value
This is the third house now we have had Circle Security install an intruder alarm, and the service is excellent and the price competitive. The installation staff were prompt, helpful, friendly, and did a very neat install. They explained fully how the system worked, and left the house clean and tidy.
Isobel, West Lothian Posted on 23/11/2016 , work completed 23/11/2016
Friendly, considerate and professional
Customer Service
Quality
Value
Before the work was done, Circle Security were very helpful answering my questions. On the day of installation they arrived promptly, explained what they were going to do, answered our queries and performed the work in a tidy and professional way. They also gave an excellent rundown on how the system worked.
Gareth, Midlothian Posted on 16/11/2016 , work completed 16/11/2016
Professional and friendly
Customer Service
Quality
Value
Not the cheapest, but it's worth paying for quality when it comes to security. The job was completed when they said it would be, and adding extra sensors during the install wasn't a problem. Had a small issue after a few weeks with system not connecting to Wi-Fi, but this was quickly resolved and has been fine since.
Martin, West Lothian Posted on 15/11/2016 , work completed 15/11/2016
Professional & quick workmanship.
Customer Service
Quality
Value
So glad we chose this company. Excellent workmen who discussed the process & our family's needs for a security system.
J, Midlothian Posted on 10/11/2016 , work completed 10/11/2016
Job well done!
Customer Service
Quality
Value
Very pleased with the team who came to install our security system. They were extremely polite, efficient, professional, even hoovering up after themselves! Thanks.
Fiona, Midlothian Posted on 20/10/2016 , work completed 20/10/2016
Brilliant job
Customer Service
Quality
Value
They done a very neat, tidy job. Would recommend them.
Anonymous Posted on 18/10/2016 , work completed 18/10/2016
Great job
Customer Service
Quality
Value
I was very impressed with the professionalism of the installer. Came on time and showed great respect for our property, friendly and polite and cleaned up any mess. Took time to explain system. Nothing was too much trouble!!
Barbara, West Lothian Posted on 13/10/2016 , work completed 13/10/2016
Prompt and professional
Customer Service
Quality
Value
Initial visit very informative. Not the cheapest quote but very professional both on initial visit and on installation. Early days perhaps but very satisfied so far.
Brian, Midlothian Posted on 26/09/2016 , work completed 26/09/2016
Reliable and professional
Customer Service
Quality
Value
Quote - prompt, calm and to my specification without badgering or hype. Jobs prompt, professional and polite house left clean and tidy with waste disposed of effectively.
Lewis, Midlothian Posted on 06/09/2016 , work completed 06/09/2016
Excellent from start to finish
Customer Service
Quality
Value
Circle was very good in all aspects of the work.
Joe, Midlothian Posted on 06/09/2016 , work completed 06/09/2016
My Review
Customer Service
Quality
Value
Prompt and professional, great job
Lilian, Midlothian Posted on 30/08/2016 , work completed 30/08/2016
My Review
Customer Service
Quality
Value
Excellent workmanship system fully explained on completion of work. Considerate polite team & happy to have them in our home. No issues whatsoever.
William, Midlothian Posted on 24/08/2016 , work completed 24/08/2016
Professional and reliable
Customer Service
Quality
Value
Great company. New system installed professionally. Very happy with the service received.
Lisa, Midlothian Posted on 15/08/2016 , work completed 15/08/2016
Perfect!
Customer Service
Quality
Value
From the initial contact through to the final installation of the alarm, Circle Security staff could not have been more helpful and friendly. A thoroughly professional outfit, we were kept informed about what they were doing and fully consulted when decisions had to made about the positioning of sensors. Highly recommended and, by the way, they even brought their own vacuum cleaner to clean up the little dust they created!
Dunderheid Posted on 09/08/2016 , work completed 09/08/2016
My Review
Customer Service
Quality
Value
I am completely satisfied with the work and efficiency.
Mary, Midlothian Posted on 01/08/2016 , work completed 01/08/2016
Helpful and professional
Customer Service
Quality
Value
Our needs were fully discussed and options explored. The system was installed with minimal intrusion. Time was taken to explain how the system worked. A thoroughly recommended and professional team.
G J, Midlothian Posted on 15/07/2016 , work completed 15/07/2016
Totally professional job
Customer Service
Quality
Value
I have been a client of Circle Security for a number of years. The service they provide is second to none, whether it be for normal maintenance or system upgrade.
Alexander, Midlothian Posted on 11/07/2016 , work completed 11/07/2016
Professional
Customer Service
Quality
Value
Very efficient, tidy, pleasant and courteous engineer. Excellent work.
Peterblink Posted on 30/06/2016 , work completed 30/06/2016
Prompt and professional
Customer Service
Quality
Value
Excellent.
Paul, Midlothian Posted on 23/06/2016 , work completed 23/06/2016
Careful work undertaken conscientiously & courteously
Customer Service
Quality
Value
The engineer (Ian Farmer) took time at the outset to explain what was necessary and to discuss the options with me. He worked methodically and neatly and was careful of his surroundings. In his manner and in his work, he was an excellent ambassador for the firm.
Jinny, Midlothian Posted on 22/06/2016 , work completed 22/06/2016
First Class Job
Customer Service
Quality
Value
Workmanship and helpfulness of workmen were first class. I would have no hesitation in recommending this company.
James, Midlothian Posted on 15/06/2016 , work completed 15/06/2016
My Review
Customer Service
Quality
Value
Very professional, neat & quick. Very pleased with this trader.
Alexander, Midlothian Posted on 01/06/2016 , work completed 01/06/2016
Really pleased
Customer Service
Quality
Value
Circle security installed a new alarm system for us. They were very pleasant & helpful throughout. They came earlier in our building work to run a cable to make installation easy later. They arrived quickly to sort a snagging problem & made no charge for a final visit to re-site a sensor that turned out to be hidden by a curtain pole.
Christine, Midlothian Posted on 02/05/2016 , work completed 02/05/2016
Honest and great customer service
Customer Service
Quality
Value
The advice from Circle Security was very good and answered all our queries. Installation was very professional with Circle Security taking the trouble to route cables to our satisfaction.
Chris, Midlothian Posted on 25/04/2016 , work completed 25/04/2016
My Review
Customer Service
Quality
Value
Very tidy and efficient. Operatives friendly and instructive.
James, Midlothian Posted on 14/04/2016 , work completed 14/04/2016
Prompt & professional
Customer Service
Quality
Value
An excellent job with very tidy helpful staff. No hesitation in recommending Circle Security to anyone.
Mitchell, Midlothian Posted on 14/03/2016 , work completed 14/03/2016
Wired /Wireless monitored Intruder alarm system
Customer Service
Quality
Value
We wanted a bespoke reasonably priced system fitted to our home quite quickly. Circle was recommended to us by a neighbour. The initial assessment of the required system was done within a couple of days of inquiry with the installation undertaken in a quiet, professional and respectful manner by all the members of the Circle team. The system is easy to use and we already feel more at ease as it is also monitored 24hrs by an Alarm Response Centre. We would highly recommend Circle.
Hilary Posted on 11/03/2016 , work completed 11/03/2016
Very professional
Customer Service
Quality
Value
The job was requested. Quick, professional review of our requisition plus advice. Quick return of cost estimate. Arranged for date of work to be done to suit our circumstances. They were pleasant, very clean workers and gave us clear instructions concerning operation of system. Very satisfactory.
Alexander T, Midlothian Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
I was very impressed by all the engineers who installed my alarm system. Punctual, clean, quiet - all qualities I admired. I would recommend Circle. In fact as a results of my good experience my son has arranged to have his alarm system renewed.
Moira, Midlothian Posted on 07/03/2016 , work completed 07/03/2016
Alarm Installation - Excellent Job
Customer Service
Quality
Value
Service from start to finish has been excellent with Circle Security. The initial assessment at my property was thorough and from this an alarm system was promptly specified that met my needs and also all necessary industry requirements for monitored alarm systems. The engineers who installed the alarm were very polite and professional and took the time to make sure I was aware of everything that was being undertaken. The workmanship was very tidy and following installation a full explanation of the how to operate the system was provided. Would certainly not hesitate in recommending.
Which? Trusted Traders Consumer Posted on 26/02/2016 , work completed 26/02/2016
Excellent
Customer Service
Quality
Value
Arrived prompt and explained the set up of alarm system answering questions I had. On installation date arrived on time, explained what he would do and asked permission. Went ahead tidying up behind him and once finished explained how it worked, to set it etc. Prompt service when I had a small problem, came out and went over the relevant area with me. Felt comfortable as dealt with quick and professional.
Carla, Midlothian Posted on 20/02/2016 , work completed 20/02/2016
High quality throughout
Customer Service
Quality
Value
We were impressed with Circle from the outset. In assessing our home and setting out the options, they were careful in ensuring that we were getting a bespoke solution that suited our needs as opposed to installing a bog-standard system. The actual work was carried out carefully, to a very high standard. Not the cheapest quote we received but overall, more likely to have been the best.
Marc, Midlothian Posted on 18/02/2016 , work completed 18/02/2016
Excellent job
Customer Service
Quality
Value
We chose Circle Security to install a new alarm system based at least in part on the Which TT reviews. The guys did an excellent job from the initial specification and follow up through to the job completion. First class in every way. Particular mention to the installers who were clean and tidy (and polite) and showed great attention to detail. I will have no hesitation in using Circle again and recommending them to friends.
2011-07-05 17:04:56.327 Posted on 22/06/2015 , work completed 22/06/2015
Excellent work
Customer Service
Quality
Value
Very professional, high quality job. Clearly explained the options and helped choose the most effective and best value one. Friendly staff, very responsive and extremely tidy.
Russell, Midlothian Posted on 05/06/2015 , work completed 05/06/2015
Recommended
Customer Service
Quality
Value
I've dealt with the company over a number of years. Most recently used for the installation of a wireless alarm. I would recommend them and have already done so.
David, West Lothian Posted on 10/10/2014 , work completed 10/10/2014
Home Alarm
Customer Service
Quality
Value
Professional, Efficeint, clean and tidy .We're pleased with work carried out the Alarm has since been assessed and all is well.
Linda, Edinburgh Posted on 01/10/2014 , work completed 01/10/2014
A whole security system with cameras.
Customer Service
Quality
Value
Very happy. The work was very efficient and they were well organized. It was planned very well and alot of time was taken to explain the system to us. Quality worth paying for.
Carol, Edinburgh Posted on 26/01/2014 , work completed 26/01/2014
Which? Local Review
Customer Service
Quality
Value
Circle Security installed a burglar alarm system for me. I was very pleased with the planning, specification, installation work, promptness and efficiency, and the trouble they took to explain features of the system, how to use it, and so on. The system has been running for two months now, and has proved reliable and easy to use. I have great confidence in it. Other contractors quoted lower prices, or offered more features in the system, but I chose Circle Security for long-term reliability and simplicity.
john wexler Posted on 18/07/2013 , work completed 18/07/2013