City Removals Ltd

We had a move from a 2nd floor flat with a number of fragile and bulky items. We did the packing ourselves - although they do offer a packing service themselves - and the team arrived in the early morning. They had emptied our 2-bed flat within about 4 hours. The team worked relentlessly. They dismantled all the flat pack furniture and also took a lot of the items in bulk wrapped cellophane. I was also very happy with the overall customer service. They did a site visit prior to the quote and also tried to arrange a parking suspension with the council. They remained in constant communication before the big day. For a house move, being a big stressful event, City Removals were responsible for the least stressful bit. Would recommend highly. They're slightly more pricey but are well worth the extra expense.

I just wanted to thank City Removals and Storage for doing a fantastic job of packing and moving the contents of my flat. Throughout the process from getting the quote to the final move, the staff have been amazing, very friendly, helpful and have made my move across London easy and hassle-free. My move was quite complicated as I had the contents of my place being transported to two different addresses. City removals took this in their stride and could not have been more obliging in all aspects of the move. During the move, there were a number of complications with dismantling my beds but the guys went beyond the call of duty in ensuring that my beds were dismantled and put together appropriately. All the packing was excellent and everything got to its destination intact and labelled. I really can't thank City removals enough for all their help and would have no hesitation in recommending this company. Thank you!

We did not have a huge amount of stuff but stil we were quite concerned on finding a good company. The service was very good from start to finish.Emails were always answerred quickly and correctly.They also suspended the parking for us.The moving people were punctual and very polite and hardworking. They did not break anything.they were fast and organized. Also i was impressed by the ease with which they take furniture apart and than put it back together. Many of our pieces were wrapped with blankets and covers. No headache or stress at all on our move day.

I was really impressed with the team from City Removals. They did a fantastic job moving our furniture and really went the extra mile to make sure we had all the pieces where we wanted them, even if it meant a lot more effort to break down and rebuild a cupboard (which I thought was going to be impossible). The guys arrived a little later than the scheduled time, but they called ahead and made me aware of what time they were going to arrive, which was spot-on. Overall, a fantastic, efficient and professional service. They were recommended to us by a friend and I am very happy to recommend them and use their services for future moves.

The van turned up exactly when arranged. The two packers were courteous, listened to my instructions; and explained very clearly the process. They packed efficiently but also with great care, taking time to properly wrap delicate items and labelling boxes logically. Our stuff was taken away for overnight storage and they returned to finish packing the next day - because of the distance involved, it made sense to get an early start. When I met them at the storage unit in Leeds, again exactly at the estimated time, they were again swift, careful and efficient in unloading our things. Now we have finally moved our stuff into our house (there was a delay between moving out and moving in) I can vouch that nothing is broken and everything is there. Having undercut Pickfords by about £1000, I honestly can't imagine what I would have got for the extra money: the move was timely, efficient, hassle-free and undertaken in a friendly, professional manner. As such, I wholeheartedly recommend City Removals.

I booked City Removals to move a large number of bulky items including some antique furniture and boxed china.They also brought all the packing materials they needed to wrap all the furniture as agreed. The company was a pleasure to do bussiness with and from the start they were brilliant. Everyone associated with the company behaved professionaly and were willing to help. They moved everything with relative ease and were very methodical and organized. Price wise they were cheaper than some of the quotes but not the cheapest. They also showed us their insurance policy via email when we asked. Again the whole service was really good and i would use again

This was only a small move from E1 to the Heron Building.i did all the packing myself so i cannot comment on their ability to pack. I can however comment on their ability to carry things and they were extremely good at it.Two not very big but strong and smart lads helped on the day.They were polite and clean and experienced and helpfull and i could go on and on. Also they recycled a desk i no longer wanted at a very reasonable price. The office people dealt with the parking.As this is always difficult in central london they arranged for suspensions at both my addresses.The council charges I feel are high but not too much choice.Anyway it was very handy they dealt with this. Nothing broken or scratched.All my things arrived perfectly intact. Would be happy to recommend and use again.

A complicated house move of a family of five hoarders from the south to the north of England was handled from start to finish with friendly, polite and flexible professionalism. What could have been a nightmare, worked out very smoothly and as a result was very stress free. The only possible negative is that these guys just work SO fast you have to be organised at your end. Nothing was broken, everything was packed beautifully - including my just finished coffee mug! and the team of five were extremely polite and helpful. We also had a second destination, 12 miles from the main relocation site, where we needed four pieces of furniture and a grand piano to be delivered and the packing was handled so well that there was no double handling and everything just ended up in the right places. I would have no hesitation in recommending this company to any one moving house, and in fact have already done so to several of my friends. Oh, they were also less expensive than the two other large companies that I got to quote, and although this was not a deciding factor, it was great to feel so satisfied with the service that we received.

We are very happy with the service received from City Removals. The office staff were very helpful over the phone in estimating how much time and what kind of vehicle would be required. The moving crew were extremely polite and professional. The men arrived early and moved the contents of our flat quickly into the Luton van. Good care was taken of all our items and nothing was broken. They did a great job moving everything into the new property as well. We would not hesitate to use City Removals again for any future moves.

A few weeks after our move, we are still struck by the superb service we got from City Removals. Their estimator was by far the most professional of the estimators we saw, checking every nook and cranny to be sure there would be no surprises on moving day, and giving us plenty of good advice even before we had chosen our preferred removers. This continued through the weeks before exchange of contracts, with plenty of advice and reassurance from whoever happened to answer the phone when we rang. Then when it came to moving day, the four men who came were bang on time, were very polite and friendly, then worked hard throughout the day to move us out (4 bedrooms, fully furnished) and into our new home, with a 3 hour drive in the middle, double-checking with us that everything was in the right room before they left. All in all, City Removals were consistently professional and efficient and we really can't find anything to complain about.