Heating pump packed in and did some research on options. After 30 yrs the boiler needed replacement IMO. Looked up Trusted Trader and got City and Shire Heating, Paul answered short chat and arranged for a visit next day. Arrived on time and he spent around 50 minutes looking around discussing options and needs. Quote came next day as promised, clear itemised and captured everything. We had a need to get it installed soonest (November brrr!) , he found and confirmed a 2 day slot 3 weeks out. Price was in budget, work all done on time and very professionally by Paul and his squad. We went for a Combi and got an extra radiator, cleaned flushed and old stuff removed. Very pleased Mr and Mrs.

Paul has serviced my boiler for serval year and has always been excellent. None of the thermostats on my old radiators worked properly. He came round very promptly, gave me a very reasonable quote for the work. We arranged a time for him to do the work and he did a superb job, rising to every challenge the job threw at him! So good to have a reliable, highly able heating engineer, and a really personable young man too!

The whole process has been great. From the quote to installation, Paul has been in contact throughout. Paul & his colleague arrived on time and managed to get a large scope of work (conventional boiler to combi boiler) done in the one day. His communication throughout was first class. He gave me a walk through of the new Hive controls as well. We’re delighted with the boiler and radiator and would highly recommend using City & Shire Heating Specialists to any family & friends.

Received a very quick response to emergency callout at weekend. Fault was swiftly diagnosed and replacement part fitted in double quick time. First class professional service. Highly recommended. Sandy

Paul visited at short notice to fix a leak from my boiler over the Christmas period when I thought I would not be able to find anyone to assist. I've now had him back to service the boiler and make some repairs. He was able to make those repairs in spite of difficult access because of the boiler location His interest was in repairing only those parts necessary and not in selling a new boiler as I have experienced from others previously.

I needed a new boiler. Paul came around on the same day I called him. He was extremely helpful, took the time to explain everything in details and advised me on the best boiler to get for my flat. He then sent me a quote that same night which was very competitive (£800 cheaper that the other one I got). After I accepted his quote, he fitted the new boiler 3 days later. He did a great job, left the place tidy, and even replaced my faulty toilet flush while he was there at no extra cost! Superb service, I won't hesitate to recommend City & Shire heating.

I have used City & Shire Heating Specialists several times, which tells you how satisfied I've been with the service they provide; efficient, punctual, communicative and carry out work without fuss. Add value for money and the whole package is extremely satisfactory. Frank Gilfeather