CJ Charles Ltd

If you go with these guys, you won’t go wrong. Faultless service from start to finish. I contacted a few boiler engineers advertised in Which? Trader but this was the only company who had the courtesy to return my call, they were excellent and the right choice. Colin from CJCharles came and visited my house to give me a quote for a new boiler. He explained my options, and different costs, no pressure. Once we went with his quote, everything from start to finish was seamless. Suzanne in admin, was efficient and friendly, Colin and Carl fitted the boiler quickly and professionally. All brilliant.

Colin came on time to give a quote and was very helpful in offering advice. The rate was competitive and the work carried out efficiently to excellent standard. I highly recommend!

Chose this installer because I like to support local businesses and because the quote was acceptable. From quote to installation was prompt and efficient. All done and dusted in a day. Good going.

The installation team turned up on time and worked hard for 2 days replacing the old boiler and flushing the system out (lots of sludge to be removed). At all times the team were very polite and courteous. They also took great care to make sure they kept the area clean and tidy. Very happy with the work and would recommend without hesitation.

Cannot recommend CJ Charles enough. New Boiler and Radiators with smart TRV's were installed quickly to a high standard, the professional staff were conscientious extremely helpful and friendly. My house was left clean and tidy with all waste including the old Boiler and Radiators disposed of. Really couldn't have asked for more, having had similar work done before I was a little apprehensive but I had no need, they were excellent. Within a couple of hours of the work being done I had received all the appropriate paperwork including the invoice at the price we agreed.

From phone to the office to completion I would highly recommend CJ Charles Ltd, their service engineer billy just serviced my boiler and checked the rads, now I have piece of mind for another 12 months, excellent work I will have no hesitation in using them again and recommending them. Many thanks to Suzanne and the team

CJ Charles replaced an old boiler with a combi Worcester Bosch boiler. It involved stripping out the old systems, including removing both hot and cold tanks and a ton of redundant pipework. The central heating system was completely overhauled with a power flush, and seized fittings were replaced. Some of the pipework was fifty years old. After my initial contact, Colin, the company boss, very quickly arranged a visit and gave an estimate. The office administration was highly efficient. When something was said, it was going to be done, it happened when it was promised and on time. Work began shortly after I accepted the quotation. It was a three-day job. The workmen were extremely pleasant to deal with and clearly knew their job. They were very careful in their work, putting down dust sheets and were at pains to cause as little disruption as possible. Additional work was tackled when it became apparent such as replumbing the electric shower and replacing the connectors for the bath taps. I was not charged extra for these. On the evening, the boiler was up and running we had a leak. This was caused by the fifty-year-old piping not being up to the new pressure and efficiency of the system. The boss of the company moved very quickly to deal with the emergency and further work was done to replace these old pipes. We are extremely happy with the new system and our experience with the company. I would highly recommend using CJ Charles.

They came when they said. They were professional and appear to have done a good job. They took away the old boiler, the old water tank, the old expansion tank and associated pipework. They put in a new gas-pipe as the old pipe wasn't large enough for the new combi-boiler. The old pipe had gone under the concrete floor so they had to put it around the outside of the house. They tidied up afterwards. No complaints at all.

I highly recommend CJ Charles Ltd. They recently replaced our gas boiler with a condensing combi. Colin came to inspect the system and give a quotation for the work. He was on time and thorough in his assessment of what was required. He explained in detail what would be done and was able to answer all my questions. The office kept me up to date with the progress of our order. The engineers arrived on time to do the work. The two of them were tidy when working and put down protection sheets where they were working. I am completely satisfied with CJ Charles Ltd.

CJ Charles were chosen to fit a new boiler into our house, they arrived on the day and time that we agreed, they told us what they would be turning off and when, we were very impressed with there professionalism and happy outlook, when the job was done everything was tested and we were shown various controls to make our life easier, the next day they emailed us a video on using the boiler and thermostat All in all great company to do business with