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Endorsed by Which? Trusted Traders

CJ Charles Ltd

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206 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


Why Choose us?
If you require cost effective, reliable heating and plumbing engineers then look no further. We cater to all domestic and business clients' central heating systems, gas services and plumbing requirements.

We are a local, family run business covering Wirral, Liverpool & Chester
We are Worcester Platinum Accredited & Gas Safe Registered
With over 50 years of experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number one choice for plumbing & gas work.
Contact us for a FREE QUOTE!

Our Services Include;
Boiler Installation & servicing
Central heating installations
Landlord safety certificates
Gas safety inspections
Heated towel rail fitting
Hob & gas oven fitting
General plumbing & repair

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Gas emergencies
    • Boiler installation
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

206 reviews
Customer Service
Sort by
New central heating system
Customer Service
I firmly believe that if a jobs worth doing its worth doing properly yet frequently now days that's not the attitude of tradesmen. Not the case here though, I could not have wished for a better job. Very pleased with my new heating system. Thanks to Colin and his team.
Customer in Merseyside Posted on 04/06/2020 , work completed 22/05/2020
Company I trust completely
Customer Service
The service was prompt and the work was done to the highest standards.. Both Craig and Will were lovely. They were hardworking. I had not used this company before but I would not hesitate to do so again in the future. Highly recommended.
Customer in Merseyside Posted on 24/03/2020 , work completed 24/10/2019
Excellent and professional service
Customer Service
Our very old combi boiler stopped working in November leaving us urgently needing a replacement. CJ Charles was one of a number of companies we received quotes from. They were easy to contact and responded very quickly with a visit and a very clear and competitive quote. They were also easy to contact when we had further questions prior to accepting the quote. They provided a very quick turnaround. The engineers, Craig and Carl , turned up on time and were hugely professional, organised, friendly and informative. They worked incredibly hard on a really cold day and fitted the boiler to schedule and budget. They clearly took pride in their work and were meticulous about keeping everything clean. Craig's boiler installation left us with far neater pipework than we had before. Craig also provided a very clear talk through and demonstration on the new system and answered all our questions. They took care of all the required paperwork and we have received both our Warranty and gas safe certificate. We were thoroughly impressed with CJ Charles and will be happy to recommend the company to others.
Customer in Cheshire West and Chester Posted on 13/12/2019 , work completed 29/11/2019
Great service
Customer Service
Friendly and professional. Job completed on time and as quoted. Highly recommended.
Alex, Merseyside Posted on 17/10/2019 , work completed 17/10/2019
Excellent service
Customer Service
From initial appointment, through to completion of the work, this firm’s team of men were professional, efficient, courteous and clean. The work was done to the highest of standards in a friendly and informative manner. We cannot express our gratitude and thanks enough for the excellent service we received and have no hesitation in recommending CJ Charles.
Customer in Merseyside Posted on 16/10/2019 , work completed 10/10/2019
Back-burner removal, combi boiler and radiators install
Customer Service
Cannot recommend this company enough. Smart, friendly, professional service, work carried out very fast and thoroughly. They were on-time, smart, cleaned up after themselves, and did a really good job. I will definitely be using this company again for any future works that may need doing.
Customer in Merseyside Posted on 30/09/2019 , work completed 19/09/2019
Prompt and professional
Customer Service
Installation of a gas multipoint water heater. As agreed. Installers very polite & cheerful & helpful. Can't comment on aftercare, fingers crossed I won't need it!!
Michael, Merseyside Posted on 30/09/2019 , work completed 30/09/2019
very professional job - no hesitaton in recommending this company
JOB - To replace and upgrade my old c/heating system to a combi boiler and change some radiators Very competitive quote and the job was completed in the agreed time of 2 days , On the day the foreman kept me fully informed what they were doing ,discussed the way around any unforeseen snags, and at the end he spent half an hour instructing me how to use the system.The whole crew were very friendly and polite and worked extremely hard .Dust sheets were laid everywhere and they left the house very clean. Can't emphasise enough how pleased I am with the work and with this company DEFINITELY RECOMMEND THEM
AJ Williams Posted on 12/09/2019 (Reviewer did not use service)
Very good service
Customer Service
We had a new boiler fitted last week. We discussed the options with the owner, Colin, who was knowledgeable, and more importantly wasn`t pushy at all which you often find when making a large commitment to purchase something. Communication was excellent and prompt. When the lads turned up to fit the boiler they arrived on time and were very careful not to make any mess. When it was fitted they took the time to explain exactly how the remote system worked. It has only been a week but I was very impressed with all aspects of their service.
Customer in Merseyside Posted on 05/09/2019 , work completed 30/08/2019
Brilliant job!
Customer Service
Our old Worcester boiler had put in over 20 years of service but was repeatedly failing with parts becoming obsolete so we decided to bite the bullet and change it in the summer. I obtained different quotes for replacement boiler installation and C J Charles was one of the recommendations. In truth all quotes were within a hundred pounds or so of each other for a replacement Worcester but CJC were the most professional, friendly and Colin was great in patiently explaining boiler options, installation etc were others didn’t quite so well. The estimate received the same day by email and contained a fully clear breakdown of total costs and with an early installation date which we accepted. The fitters arrived early and Craig and Les were great- unbelievably knowledgeable, courteous, friendly and hyper efficient getting the job done by late afternoon the same day. Everything was cleared up, taken away leaving just a new working boiler in place. Operating instructions were then clearly explained and demonstrated by Craig including the state of the art WiFi control operated with your mobile option we opted for as an extra. The 10 year Worcester guarantee meant that I could cancel our existing Homecare plan plus CJC provide a free boiler service next year. Brilliant service top to toe and couldn’t recommend higher and totally confident and satisfied with the boiler hopefully for the next 20 years.
Jim, Merseyside Posted on 13/08/2019 , work completed 12/08/2019