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CJ Charles Ltd


217 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


Why Choose us?
If you require cost effective, reliable heating and plumbing engineers then look no further. We cater to all domestic and business clients' central heating systems, gas services and plumbing requirements.

We are a local, family run business covering Wirral, Liverpool & Chester
We are Worcester Platinum Accredited & Gas Safe Registered
With over 50 years of experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number one choice for plumbing & gas work.
Contact us for a FREE QUOTE!

Our Services Include;
Boiler Installation & servicing
Central heating installations
Landlord safety certificates
Gas safety inspections
Heated towel rail fitting
Hob & gas oven fitting
General plumbing & repair

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Gas emergencies
    • Boiler installation
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

217 reviews
Customer Service
Sort by
Professional Job
Customer Service
New boiler installation and central heating power flush. Turned up on time, explained work to be carried out. Very friendly team. Explained how to use new boiler, sent a link to video instructions as well. Left everything clean and tidy. Really pleased with the work.
Customer in Merseyside Posted on 25/01/2022 , work completed 20/01/2022
The trader replied (on 26/01/2022)
Thank you so much for taking time to leave a review :)
Best plumber
Customer Service
Best service I've had from a plumber ever called him due to my boiler not working and he arrived approx 1 hour later. Very knowledgeable, friendly and fixed the problem immediately. Couldn't ask for a better service, highly recommend!
Jayne in Merseyside Posted on 30/07/2021 , work completed 30/07/2021
Highly recommend
Customer Service
New boiler fitted. Thanks to Colin for his advice and experience. Thanks to Craig, Carl and Will for a professional and neat installation. Thanks to Suzanne for the office communication. It was an excellent job and we are very pleased. We highly recommend this company.
Frank in Merseyside Posted on 17/06/2021 , work completed 14/05/2021
Combi Bolier Replacement
Customer Service
We can not be happier with the work carried out by CJ Charles. From our initial contact to the follow up phone call we were delighted with the communication, speed and quality of work. The team of engineering fitters worked very hard over the two days and caused us minimal interference. The work was carried out efficiently and to the highest of standards. We would have no hesitation in recommending this company to anyone looking at having central heating fitted.
Customer in Merseyside Posted on 14/03/2021 , work completed 12/03/2021
Installation of a new boiler by C J Charles Ltd
Customer Service
The team that installed the new boiler at our house were both efficient and effective. They arrived in good time and we were able to leave the team to get on with the installation. They were an experienced team who knew what they were doing, and they kept us informed throughout the day on progress. They gave us a run through of the controls and what to do in case of any problems. The added benefit is that they are a local firm (about a mile from our house) who came recommended by Worcester, and they lived up to that recommendation. I would recommend them to anyone looking for similar work.
Customer in Merseyside Posted on 09/03/2021 , work completed 08/03/2021
Top Quality Boiler Service
Customer Service
I am very pleased indeed with CJ Charles. From first contact, through to completion, my experience was absolutely first class. Communication was exemplary throughout, and everything was conducted in a very friendly and timely manner. Guy the engineer has a very professional approach, and he has extensive knowledge. He was able to answer any questions that I had and was very willing to pass on the benefit of his experience. Excellent service, and all to a very high standard. He was very thorough and nothing was too much trouble. I found all the members of staff to be polite, friendly and professional. They were very thorough and did an excellent service on the boiler. Everywhere was left clean and tidy. They were experiencing staffing difficulties at the time due to the coronavirus, but I was treated extremely well. Like a long standing valued customer, despite being a brand new one. Exceptional customer service! I will definitely use them again, and I thoroughly recommend them.
Customer in Merseyside Posted on 17/11/2020 , work completed 05/11/2020
New boiler installed by C J Charles
Customer Service
New Worcester- Bosch boiler installed by Craig and Will from C J Charles.Efficiently installed within one day by two very pleasant and extremely hard working engineers.All workings were well explained and everywhere left clean and tidy.I have no reservations in recommending this company and we are very satisfied with this excellent product.
Customer in Merseyside Posted on 09/11/2020 , work completed 05/11/2020
Excellent from start to finish!
Customer Service
I would highly recommend the guys at CJ Charles! We had a new boiler fitted recently after our old one packed up. Colin arranged for the fitting to be brought forward by 3 weeks as we were completely stuck and panicking with no hot water or heating! I have to say the customer service from the very first contact to finish has been superb. Just so easy and stress free. Not to mention the price, very competitive against other quotes we had. Ben and Will did a great job on the day. Polite, clean & tidy and kept us updated during the install. A couple of weeks since the install now and we are over the moon with it. has made such a huge difference to our home having hot water and heating! We even received a lovely house plant from the team last week which was a lovely surprise and just shows they go out of their way. Good old fashioned customer service at its very best. We wanted a local company to do it and we 100% made the right decision!
Customer in Merseyside Posted on 27/09/2020 , work completed 01/09/2020
New System Boiler Install - Excellent service
Customer Service
5* Recommended. C J Charles have been excellent thorughout the process. Competitively priced (wasn't the cheapest) but you get what you pay for in terms of service, attention to detail, no hidden extras and your first next service free of charge and they turn up when they say they will, keep you fully up to date as to progress and with excellent communication. The work was very tidy and the pipe work / install looked like it came out of the brochure. Thank you for a job well done, a great team who are professional and friendly you won't go wrong.
Customer in Merseyside Posted on 16/08/2020 , work completed 07/08/2020
Friendly and Efficient
Very good service from beginning to end. A team of two, Craig and Carl, fitted my new boiler. Very clean, hard working men. They covered the floor with dust sheets and cleared up at the end. Craig kindly set up my phone for the thermostat, for which I was very grateful. The price was very good and I would have no hesitation in recommending C J Charles to anyone.
Customer in Merseyside Posted on 11/08/2020 (Reviewer did not use service)