CJ Charles Ltd

I recently had a new boiler installed by CJ Charles. They were professional, efficient and provided a fantastic service throughout. We are delighted with our new boiler and I would have no hesitation in highly recommending this firm.

From start to finish I have been massively impressed with Colin and his team of fitters. CJ Charles fitted a new central heating system including Worcester Bosh boiler, smart thermostats, and new hot and cold feeds throughout the house. The central heating system was part of a full property renovation that I was undertaking. Being inexperienced with such a renovation Colin was there to point me in the right direction throughout. His team attended in stages as required, to make the whole renovation work along with the other trades who were present. Craig and Ben were the main two fitters. Nothing was too much trouble for these lads. They have a wealth of knowledge, coming up with innovative ideas to make the system work better for me. The standard of workmanship is second to none, leaving the place clean and tidy afterwards. They all had amazing attitudes and displayed professionalism throughout. I have had some bad experiences with tradesmen in the past due to poor and shoddy workmanship. CJ Charles has reinstalled my faith that there are some great traesmen out there. Colin and his team came recommended to me by a friend and I’d like to pass this recommendation on to others. They did a great job and I couldn’t have asked for more. You won’t be dissapointed.

Being disabled and housebound whilst without hot water or central heating for 5 days over the coldest December weekend having been let down my original installer this was a major crisis. It was therefore most refreshing to speak with Colin who offered free advice suggesting a neighbour might assist in recharging the water pressure as the boiler was out of my reach in the loft. As these measures were unsuccessful I called Colin back and despite a busy schedule he arranged for their Engineer (Guy) to call out the same day. Guy was both courteous and professional, he swiftly diagnosed a failed pump and pressure relief valve which as he carried both items on his van he was able to replace and service the boiler restoring hot water and heat once more. In addition to the rapid diagnosis and restoration of central heating he took the time to verify that the hot water and all of the radiators were functioning appropriately as well as cleaning up the work area upon completion. Finally I consider that the fee charged was not at all excessive and represented good value for a most welcome same-day service. After the distress of being without heat hitherto with all of the implications upon my poor health this was indeed a most welcome outcome! Thank you Colin/Guy and C J Charles....will not only use again but fully intend to have an accessible means of re-pressuring facilitated by the company next summer along with an annual service.

Great service, very flexible to our additional requirements. Clean and contentious. Responded rapidly to issues in the parts of the system they hadn't installed.

I asked CJ Charles to see if they could repair my mums broken and leaking boiler as she requires constant heat due to a medical condition. The boiler was repaired and cleaned within 4 hours of me making the telephone call and explaining the situation. First class service, very thorough and informative Gas Safe installer. Highly recommended local company.