Endorsed by Which?

Clearwater Plumbing & Heating Ltd


22 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.


We have a team of experienced engineers that install and repair all types of heating systems.
We are based in the town of Laxfield in Suffolk and we cover Suffolk and Essex areas.
Our pricing is very competitive on all our services.

We have installed systems in all sizes of properties, no matter how large or small the job is or what your installation requirements are, we can help.

We’ll take care of your home. That’s our promise.

No matter how big or small the problem, you can trust us to get your home back to the way it should be and put your peace of mind at the heart of everything we do.
Whether it’s fitting a new boiler, finding an electrical fault or fixing a leaky tap, we will get the job done right and done right first time. It’s as simple as that.

With an emergencies and online booking for next day jobs, we’re always here to help.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Electricians

    • Electrical testing services
    • Electrical emergency services
    • Electrical installations
  • Bathroom fitters

    • Bath re-enamelling and surfacing
    • Bathroom refurbishment
    • Wet rooms
  • Renewable energy

    • Solar water heating
    • Solar panels
  • Smart Homes

  • More Services

    • underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

22 reviews
Customer Service
Sort by
Professional and reliable
Customer Service
Replaced old thermal store with new unvented cylinder, installed smart heating controls, radiator valve and boiler service. Paul arrived promptly at agreed time protecting work area before starting. First impressions were very positive and continued high level of professionalism throughout the job. Transparent with all that he was doing explaining along the way how the system operates. The work was completed to to a very high standard and my property left neat and tidy. Communication was great and he worked efficiently keeping disruption to a minimum. Paul gave honest advice on the various options available and pricing was very competitive. I would have no hesitation using this company for future jobs or indeed recommending this company to others.
Customer in Suffolk Posted on 22/10/2023 , work completed 21/10/2023
Endorsement Reference
Customer Service
I had megaflow valve replacement, boiler service and underfloor heating system repairs. Great job, very professional staff.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 22/03/2017
Highly recommended
Customer Service
He handed us the Code of Conduct and he met all the criteriaa. He was a decent lad, very good. He was very amenable, and dealt with changes we made professionally.
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 11/08/2021
Changed taps in kitchen and en-suite, put in new part in bathroom sink
Customer Service
Really good workman know their trade very well prompt and reliable with their time would call them again. I have had some rubbish plumbers in the past with water running down walls etc. No problem with with company.
AOO3786215 Posted on 26/09/2018 , work completed 26/09/2018
Speedy work and good quality
Customer Service
unvented boiler failed due to age and was leaking badly. Michael was despatched next day, tapped off the mains and organised / fitted the replacement for a fixed fee within two working days. Cleaned up as he went and tested everything. Quality work, thank you.
Jason Pontey Posted on 14/09/2018 , work completed 14/09/2018
Customer Service
Paul is completely reliable and his work is of a top-notch standard. He's always called by me when something has gone wrong and works hard to fit in jobs at short notice. He is someone who can be relied upon to get the job done without me having to look over his shoulder. He regularly works at properties without my being there and I have no doubt that his work will be completed to a high standard. He is a trusted adviser and is my first port of call when something goes wrong with gas and plumbing. He is well-supported by Kelly who has done an increasing amount of work for me over the course of this year and ensures that he regularly updates me on ongoing jobs and that they are completed to a high standard.
Emma, . Posted on 14/06/2018 , work completed 14/06/2018
Thorough and efficient boiler installation.
Customer Service
Clearwater quoted us to replace our 20 year-old heat-only boiler with a combi boiler and associated conversion plumbing. The appointment was confirmed by email and the engineer arrived on time, removed the old appliance and accessories and installed the new boiler and conversion pipe work. He cleared any mess as he went along, took away all the debris and fully explained the operation of the new appliance. The service was professional, courteous and, at times, humorous! Highly recommended.
2011-04-30 18:03:13.93 Posted on 23/01/2018 , work completed 23/01/2018
Very good job
Customer Service
Very good job, good service and very professional.
Steven, Essex Posted on 21/07/2017 , work completed 21/07/2017
Excellent Company
Customer Service
I have used Clearwater for my underfloor heating system and to replace my combi boiler. Job was very well done. Paul and Kelly very knowledgeable and friendly. The whole experience as hassle free. If you ever need, don't look anywhere else, Clearwater is your company.
DougCatar Posted on 20/04/2017 , work completed 20/04/2017
Move 1 radiator living room fit new radiator in kitchen.
Customer Service
I have used Clearwater plumbing for a number of years and always found them right on the ball nothing is a problem for them. Kelly was our engineer this time came in lifted carpet up with the floor boards pipes run radiators fitted all put back perfect no more to say perfect.
Leslie Posted on 13/04/2017 , work completed 13/04/2017