Endorsed by Which?

Combat Pest Control Ltd

5.0

101 Reviews

Opening Hours
Today - 07:00–23:00
  • Monday 07:00–23:00
  • Tuesday 07:00–23:00
  • Wednesday 07:00–23:00
  • Thursday 07:00–23:00
  • Friday 07:00–23:00
  • Saturday 07:00–20:00
  • Sunday 07:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Award winning veteran owed, run and operated pest management organisation who work with clients both commercial and domestic.

We deal with rats, mice, bedbugs, pigeons, cockroaches and everything in between.

Our vision is simple and clear.

- Employ Military Veterans and Reservists (all our team are members of the military community).

- Educate & Assist Children in Conflict (Each domestic job provides a street child in Afghanistan a day of education, our commercial work helps clear minefields around the world).

- Protect our Customer (From our innovative approach to the free information we give away to help prevent pests infestations our main goal is to protect our clients www.warandpest.com).

- Support our Injured Service Personnel (Raising funds, providing opportunities and hosting the declassifiedpodcast.com)

Accredited member of the NPTA

Appeared in/on LBC, The Telegraph, Forces radio and found in the 2017 B1G1 giving business top 100 list for SME's

Social media - @hqcombat

What we do

  • Pest control

    • Bedbugs
    • Fleas
    • Insects
    • Mammals and Rodents
    • Pest Damage proofing
    • Rodent Proofing
    • Wasps
  • More Services

    • rats
    • mice
    • moths
    • ants
    • foxes
    • pigeons
    • squirrel
    • cockroach

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
101 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Combat pest control staff member"John"
Customer Service
Quality
Value
I was visited by combat pest control staff member John and found him to be extremely professional, courteous and friendly. I was given a very descript and detailed explanation as to what he intended to do procedure-wise, he informed us of all possible safety concerns and after care instructions. So to summarise, I would definitely recommend his professional service to the highest standard of any in need of pest control. 5 *****.
(your username) Posted on 08/08/2025 , work completed 08/08/2025
Very good, professional service
Customer Service
Quality
Value
We had a problem with a rogue mouse. Chris came out a few times and tried different baits as our "unwanted guest" was very good at avoiding them. All communication both with Chris and with the office was always very clear, friendly and professional I would thoroughly recommend Combat to anyone who needs pest control experts
Customer in Greater London Posted on 22/01/2025 , work completed 08/01/2025
Great work and fast.
Customer Service
Quality
Value
Over a few months, we heard what began to sound like rats in certain areas of the home, l must add that these were non-food areas. Although we never sighted any rodents, the movements and scratching noises we felt sure we had company regularly. After months of trying to rid them ourselves, to no avail, the issue was now already bigger than we could handle. So that's where Combat services came in. An appointment was made and a lovely John came around, We gave a very detailed account John set to work, and after several repeat visits to check activities, it would appear that we are rodent-free. We are very satisfied Combat services.
Customer in Greater London Posted on 28/09/2023 , work completed 12/09/2023
very good professional service
Customer Service
Quality
Value
The technician who came to deal with the wasps' nest was helpful and pleasant, initial advice over the telephone was clear and useful. I would use this company again.
Customer in Greater London Posted on 15/07/2023 , work completed 11/07/2023
Pest control of enormous rats.
Customer Service
Quality
Value
The company were highly professional in their reaction. They calmed down the situation with educative advice to the customer (me) on the phone and responded with promptness and calm professional dedication to the site needing treatment. The team is well versed in their specialty. Their operatives are cool under pressure, very thorough, and offered further educational instructions on site. They took great care not to endanger any other form of animals in the area, which comforted me greatly. I would certainly use the company again, but hope that I don't encounter any further rodents! I also wish to commend them for their personal aims to educate and support other charities, both at home and abroad.
Customer in Greater London Posted on 17/07/2022 , work completed 15/07/2022
Great company
Customer Service
Quality
Value
Excellent company that cares about its customers and the service that they get. Reliable and good communication. I'd recommend to anyone.
Customer in Greater Manchester Posted on 09/06/2022 , work completed 01/06/2022
Rat problem
Customer Service
Quality
Value
For the first and I hope last time I had a rat in the home. Found Combat Pest Control on the Internet and gave them a call. From the initial call they were friendly and efficient. Was told from the start it would take 3 visits and what the cost would be. The actual operative was friendly, efficient and clean working. He kept me fully informed of what he was doing and why and what he would be doing on each visit. Thankfully the rat has gone. I highly recommend this company
Customer in Buckinghamshire Posted on 25/02/2022 , work completed 24/02/2022
Great pest control service
Customer Service
Quality
Value
I used Combat Pest Control a few years back and no doubt will again. All the houses on the street have interconnected basements so when one has a mouse problem we all do. Very professional team who take time to explain what they are doing and answer all questions... you don't feel they are in a rush to get to the next client. Would highly recommend.
Customer in Greater London Posted on 11/02/2022 , work completed 04/02/2022
Excellent job eradicating rat infestation in garden.
Customer Service
Quality
Value
Excellent company who were professional, always perfectly on time and effective at eradicating a rat infestation in compost heap of garden in new house. Very stressful time and they were nothing but pleasant and effective and rigorous. They came back for an extra visit when I thought I’d seen some movement at the end of the garden just to check. I was mistaken. Really appreciate how reassuring their personnel were and how efficient they were. Their prices were very fair especially compared to a well known pest control company. Superb all around.
Zara in Buckinghamshire Posted on 04/02/2022 , work completed 04/10/2021
Very professional.
Customer Service
Quality
Value
We had some noise in the loft. It happen to be rats. They have been very informative, efficient and reliable. They are still supporting us until the problem. Is under control.
Angelica in Surrey Posted on 29/01/2022 , work completed 11/01/2022
Pest Control
Customer Service
Quality
Value
Absolutely brilliant. On-time, efficient, effective and passionate. Great customer service (other bigger industries could learn from them). Steve was genuinely a man on a mission. They really are masters of their brief and they deliver on exactly what they say - can't ask for more. Would highly recommend.
Customer in Greater London Posted on 27/01/2022 , work completed 26/01/2022
Cannot Recommend highly enough
Customer Service
Quality
Value
We discovered that we had a mouse problem and we were very impressed with the tips on Combat's website. When contacted their services were fully explained as were the costs. Steve arrived promptly and immediately put us at ease by fully explaining about mice habits and outlined his plan, he did a full survey and gave us a drawing of the mice entry points. The mice were gone within the expected time and Steve was always prompt and courteous. We were very impressed with his knowledge and helpfulness. Thank you Steve
Julie in Greater London Posted on 11/01/2022 , work completed 17/12/2021
Pest Control
Customer Service
Quality
Value
The staff were informed, polite and efficient. Very attentive and dealt with my home invaders promptly and efficiently. I have no hesitation in recommending Combat Pest Control Ltd.
Patricia in Surrey Posted on 03/01/2022 , work completed 15/12/2021
Goodbye wasp nest!
Customer Service
Quality
Value
Builders working in my kitchen found a big (and magnificent) wasp nest, thought it was probably dormant but suggested to be sure I get in pest controlers. I googled, and uip came several in the area. The first one went to voice mail; the second Combat Pest Control was answered in a most helpful, friendly and efficient fashion. They could get someone to me early the next day. And they did, he was superb. Agreed the nest was dormant and set about knocking it down (it was up under the rafters under the roof). He was most interesting and rescued several layers of the honeycomb from inside the nest for me to share with various children. I was most impressed by the service and was given an excellent book on pests as a result. The company is staffed almost entirely by ex-serivcemen. The job was done neatly and effectively and every trace of the nest was vacuumed up. I would certainly call on them if I had any similar pest issues and can thoroughly recommend them. The fact that they have a charitable side I find most impressive too. These are their 2020 results: Last year they (on behalf of our clients provided (amongst other things): 21,651 days of education to girls in South Sudan 687 therapy sessions to children who have experienced trauma 420 cleared square metres of minefield I would most certainly recommend them, and use them again if any other pests decide to pay me a visit. The price was determined ahead of the visit and payment was as quick and efficient as the res
Customer in Greater London Posted on 06/12/2021 , work completed 25/11/2021
Great service
Customer Service
Quality
Value
Pest control attended for mice issue within the office. 3 Visits were carried out and no sign of the unwanted visitors since. Combat staff are always very polite and courteous and great at what they do
Customer in Greater London Posted on 12/11/2021 , work completed 11/11/2021
Friendly and consistent
Customer Service
Quality
Value
I deal with Combat Pest Control regularly at work and the technicians who visit are always really friendly and forthcoming. They give lots of information on the work they've done, and the follow-ups they're going to do. Consistent and competent.
Customer in Greater London Posted on 05/11/2021 , work completed 03/11/2021
Professional, respectful, efficient, dynamic pest control response
We are a small mental health housing charity in SE London and Combat Pest Control provides early intervention, prevention, and responsive pest support for our properties. Their friendly operatives are always warm, punctual, reliable and go the extra mile to provide advice, guidance, and practical interventions. The Directors are always undertaking charitable projects to support good causes, so we see how their returns are used widely to benefit others, through giving back. Combat Pest Control Director, Michael Coates also creates Podcasts. Most recently "Breaking the Cycle" offers candid interviews with Guest Leaders into societal issues affecting us all! Additionally, he has been creating mini-episodes which we will use as essential mental health training (provided by a Psychologist), for our staff to support our clients living with mental health challenges. These free resources are gems in this economic climate when organisations, especially employers and providers of people services, need to ensure that we are doing all we can to ensure mental health and 'whole of self' wellbeing not only for clients ( as in our case ) but most importantly for our staff- the people who provide the interventions for our clients. These podcasts, especially in this pandemic, would serve any person- be it a parent, a patient, a relative, or someone directly suffering and living with enduring mental health challenges. I cannot thank Combat Pest Control enough!!! You are amazing folk!!!
Customer in Greater London Posted on 02/11/2021 (Reviewer did not use service)
Professional Service
Customer Service
Quality
Value
A sound professional service, clearly identified the issue and method of resolution and then executed the visits in accordance with that plan and mice problem solved. Punctual friendly team.
Customer in Hertfordshire Posted on 28/10/2021 , work completed 27/10/2021
Treating carpet beetles
Customer Service
Quality
Value
From my initial enquiry to Combat Pest Control they were efficient friendly and speedy. When they said they would call back they did (which is rare these days!) Mat came out promptly on 26 October and queried our 'moth' problem which turned out to be carpet beetles by using not only his expertise but that of his colleagues by photographing the pests and posting on Whatsapp. A response in less than a minute diagnosed the pests and he carried out the work required accordingly. He was informative and friendly and we were very happy with our dealings with the company and him.
Customer in Greater London Posted on 27/10/2021 , work completed 26/10/2021
Mouse issue
Customer Service
Quality
Value
I had a mouse issue in the kitchen and needed it resolved urgently. Combat Pest Control were brilliant. I'm really glad I called them. They were very informative on my first call and gave me all the information I needed to make my decision. Once they were on board they were great, they were friendly, informative and very thorough in the way they conducted their work. Not to mention being very accommodating and working around my schedule. The technician, Steve was on time for the scheduled appointments and constantly relayed what he was doing and why he was doing it. He was very friendly and helpful. He made three visits doing a rigorous inspection of the spaces before handing over to his colleague Ashley with detailed illustrations and notes. Ashley then undertook the work of cleaning, proofing and securing the holes and areas that the mice were possibly using to get in. He also was very informative and thorough with his work. Altogether there were 5 visits from the Combat Pest Control team. Today was Steve's last visit and it seems everything is clean and secure. The job comes with a 12-month warranty too. I'm extremely happy with the work.
Customer in Greater London Posted on 08/10/2021 , work completed 08/10/2021
Removal of wasp nest
Customer Service
Quality
Value
I emailed on a Sunday, had a response and confirmed booking same day. On the agreed day, an extremely professional employee arrived on time, looked at the nest, explained exactly what he was going to do, did it, discussed what would happen next, all done in a friendly, easy to understand way. Superb service all round and no wasps seen in the week since the visit. Highly recommended.
Malcolm in Greater London Posted on 03/10/2021 , work completed 22/09/2021
Highly Recommended
Customer Service
Quality
Value
Phoned at 2.50 pm not expecting a same day call out. Polite and courteous on phone, after checking availability in the area said would be able to get someone out at 6.30 that eve, at 4.10 pm received a call to say that they would be able to attend in around half an hour! What can I say the guys came and did the job, explaining what they were going to do and got on with it. Would highly recommend this professional company
Verity in Surrey Posted on 29/09/2021 , work completed 29/09/2021
Great customer experience!!
Customer Service
Quality
Value
Great service from start to end. The ladies in the call centre were all lovely, really polite and informative. I got Rob sent out to me twice, he was excellent, I can't rate him highly enough. He was professional, polite, very informative and just a really nice guy. It's been a week now and my problem seems to be sorted, really relieved and grateful to Combat and Rob. I would highly recommend this company to anyone.
Customer in Greater London Posted on 19/09/2021 , work completed 16/09/2021
Excellent service
Customer Service
Quality
Value
The representative came when booked and did the job very well. Both the office and the pest controller were extremely efficient.
Tobene in Greater London Posted on 12/08/2021 , work completed 14/07/2021
Peace of MInd!
Customer Service
Quality
Value
I had an infestation in my kitchen and was very upset about it. Combat gave me a very good quote and Chris came to visit me. He investigated thoroughly, explained what had happened, and reassured me that it was a temporary problem. I was very grateful for the peace of mind he gave me.
Customer in Greater London Posted on 28/07/2021 , work completed 22/07/2021