Endorsed by Which?

Combat Pest Control Ltd

5.0

99 Reviews

Opening Hours
Today - 07:00–23:00
  • Monday 07:00–23:00
  • Tuesday 07:00–23:00
  • Wednesday 07:00–23:00
  • Thursday 07:00–23:00
  • Friday 07:00–23:00
  • Saturday 07:00–20:00
  • Sunday 07:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Award winning veteran owed, run and operated pest management organisation who work with clients both commercial and domestic.

We deal with rats, mice, bedbugs, pigeons, cockroaches and everything in between.

Our vision is simple and clear.

- Employ Military Veterans and Reservists (all our team are members of the military community).

- Educate & Assist Children in Conflict (Each domestic job provides a street child in Afghanistan a day of education, our commercial work helps clear minefields around the world).

- Protect our Customer (From our innovative approach to the free information we give away to help prevent pests infestations our main goal is to protect our clients www.warandpest.com).

- Support our Injured Service Personnel (Raising funds, providing opportunities and hosting the declassifiedpodcast.com)

Accredited member of the NPTA

Appeared in/on LBC, The Telegraph, Forces radio and found in the 2017 B1G1 giving business top 100 list for SME's

Social media - @hqcombat

What we do

  • Pest control

    • Bedbugs
    • Fleas
    • Insects
    • Mammals and Rodents
    • Pest Damage proofing
    • Rodent Proofing
    • Wasps
  • More Services

    • rats
    • mice
    • moths
    • ants
    • foxes
    • pigeons
    • squirrel
    • cockroach

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
99 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work and fast.
Customer Service
Quality
Value
Over a few months, we heard what began to sound like rats in certain areas of the home, l must add that these were non-food areas. Although we never sighted any rodents, the movements and scratching noises we felt sure we had company regularly. After months of trying to rid them ourselves, to no avail, the issue was now already bigger than we could handle. So that's where Combat services came in. An appointment was made and a lovely John came around, We gave a very detailed account John set to work, and after several repeat visits to check activities, it would appear that we are rodent-free. We are very satisfied Combat services.
Customer in Greater London Posted on 28/09/2023 , work completed 12/09/2023
very good professional service
Customer Service
Quality
Value
The technician who came to deal with the wasps' nest was helpful and pleasant, initial advice over the telephone was clear and useful. I would use this company again.
Customer in Greater London Posted on 15/07/2023 , work completed 11/07/2023
Pest control of enormous rats.
Customer Service
Quality
Value
The company were highly professional in their reaction. They calmed down the situation with educative advice to the customer (me) on the phone and responded with promptness and calm professional dedication to the site needing treatment. The team is well versed in their specialty. Their operatives are cool under pressure, very thorough, and offered further educational instructions on site. They took great care not to endanger any other form of animals in the area, which comforted me greatly. I would certainly use the company again, but hope that I don't encounter any further rodents! I also wish to commend them for their personal aims to educate and support other charities, both at home and abroad.
Customer in Greater London Posted on 17/07/2022 , work completed 15/07/2022
Great company
Customer Service
Quality
Value
Excellent company that cares about its customers and the service that they get. Reliable and good communication. I'd recommend to anyone.
Customer in Greater Manchester Posted on 09/06/2022 , work completed 01/06/2022
Rat problem
Customer Service
Quality
Value
For the first and I hope last time I had a rat in the home. Found Combat Pest Control on the Internet and gave them a call. From the initial call they were friendly and efficient. Was told from the start it would take 3 visits and what the cost would be. The actual operative was friendly, efficient and clean working. He kept me fully informed of what he was doing and why and what he would be doing on each visit. Thankfully the rat has gone. I highly recommend this company
Customer in Buckinghamshire Posted on 25/02/2022 , work completed 24/02/2022
Great pest control service
Customer Service
Quality
Value
I used Combat Pest Control a few years back and no doubt will again. All the houses on the street have interconnected basements so when one has a mouse problem we all do. Very professional team who take time to explain what they are doing and answer all questions... you don't feel they are in a rush to get to the next client. Would highly recommend.
Customer in Greater London Posted on 11/02/2022 , work completed 04/02/2022
Excellent job eradicating rat infestation in garden.
Customer Service
Quality
Value
Excellent company who were professional, always perfectly on time and effective at eradicating a rat infestation in compost heap of garden in new house. Very stressful time and they were nothing but pleasant and effective and rigorous. They came back for an extra visit when I thought I’d seen some movement at the end of the garden just to check. I was mistaken. Really appreciate how reassuring their personnel were and how efficient they were. Their prices were very fair especially compared to a well known pest control company. Superb all around.
Zara in Buckinghamshire Posted on 04/02/2022 , work completed 04/10/2021
Very professional.
Customer Service
Quality
Value
We had some noise in the loft. It happen to be rats. They have been very informative, efficient and reliable. They are still supporting us until the problem. Is under control.
Angelica in Surrey Posted on 29/01/2022 , work completed 11/01/2022
Pest Control
Customer Service
Quality
Value
Absolutely brilliant. On-time, efficient, effective and passionate. Great customer service (other bigger industries could learn from them). Steve was genuinely a man on a mission. They really are masters of their brief and they deliver on exactly what they say - can't ask for more. Would highly recommend.
Customer in Greater London Posted on 27/01/2022 , work completed 26/01/2022
Cannot Recommend highly enough
Customer Service
Quality
Value
We discovered that we had a mouse problem and we were very impressed with the tips on Combat's website. When contacted their services were fully explained as were the costs. Steve arrived promptly and immediately put us at ease by fully explaining about mice habits and outlined his plan, he did a full survey and gave us a drawing of the mice entry points. The mice were gone within the expected time and Steve was always prompt and courteous. We were very impressed with his knowledge and helpfulness. Thank you Steve
Julie in Greater London Posted on 11/01/2022 , work completed 17/12/2021
Pest Control
Customer Service
Quality
Value
The staff were informed, polite and efficient. Very attentive and dealt with my home invaders promptly and efficiently. I have no hesitation in recommending Combat Pest Control Ltd.
Patricia in Surrey Posted on 03/01/2022 , work completed 15/12/2021
Goodbye wasp nest!
Customer Service
Quality
Value
Builders working in my kitchen found a big (and magnificent) wasp nest, thought it was probably dormant but suggested to be sure I get in pest controlers. I googled, and uip came several in the area. The first one went to voice mail; the second Combat Pest Control was answered in a most helpful, friendly and efficient fashion. They could get someone to me early the next day. And they did, he was superb. Agreed the nest was dormant and set about knocking it down (it was up under the rafters under the roof). He was most interesting and rescued several layers of the honeycomb from inside the nest for me to share with various children. I was most impressed by the service and was given an excellent book on pests as a result. The company is staffed almost entirely by ex-serivcemen. The job was done neatly and effectively and every trace of the nest was vacuumed up. I would certainly call on them if I had any similar pest issues and can thoroughly recommend them. The fact that they have a charitable side I find most impressive too. These are their 2020 results: Last year they (on behalf of our clients provided (amongst other things): 21,651 days of education to girls in South Sudan 687 therapy sessions to children who have experienced trauma 420 cleared square metres of minefield I would most certainly recommend them, and use them again if any other pests decide to pay me a visit. The price was determined ahead of the visit and payment was as quick and efficient as the res
Customer in Greater London Posted on 06/12/2021 , work completed 25/11/2021
Great service
Customer Service
Quality
Value
Pest control attended for mice issue within the office. 3 Visits were carried out and no sign of the unwanted visitors since. Combat staff are always very polite and courteous and great at what they do
Customer in Greater London Posted on 12/11/2021 , work completed 11/11/2021
Friendly and consistent
Customer Service
Quality
Value
I deal with Combat Pest Control regularly at work and the technicians who visit are always really friendly and forthcoming. They give lots of information on the work they've done, and the follow-ups they're going to do. Consistent and competent.
Customer in Greater London Posted on 05/11/2021 , work completed 03/11/2021
Professional, respectful, efficient, dynamic pest control response
We are a small mental health housing charity in SE London and Combat Pest Control provides early intervention, prevention, and responsive pest support for our properties. Their friendly operatives are always warm, punctual, reliable and go the extra mile to provide advice, guidance, and practical interventions. The Directors are always undertaking charitable projects to support good causes, so we see how their returns are used widely to benefit others, through giving back. Combat Pest Control Director, Michael Coates also creates Podcasts. Most recently "Breaking the Cycle" offers candid interviews with Guest Leaders into societal issues affecting us all! Additionally, he has been creating mini-episodes which we will use as essential mental health training (provided by a Psychologist), for our staff to support our clients living with mental health challenges. These free resources are gems in this economic climate when organisations, especially employers and providers of people services, need to ensure that we are doing all we can to ensure mental health and 'whole of self' wellbeing not only for clients ( as in our case ) but most importantly for our staff- the people who provide the interventions for our clients. These podcasts, especially in this pandemic, would serve any person- be it a parent, a patient, a relative, or someone directly suffering and living with enduring mental health challenges. I cannot thank Combat Pest Control enough!!! You are amazing folk!!!
Customer in Greater London Posted on 02/11/2021 (Reviewer did not use service)
Professional Service
Customer Service
Quality
Value
A sound professional service, clearly identified the issue and method of resolution and then executed the visits in accordance with that plan and mice problem solved. Punctual friendly team.
Customer in Hertfordshire Posted on 28/10/2021 , work completed 27/10/2021
Treating carpet beetles
Customer Service
Quality
Value
From my initial enquiry to Combat Pest Control they were efficient friendly and speedy. When they said they would call back they did (which is rare these days!) Mat came out promptly on 26 October and queried our 'moth' problem which turned out to be carpet beetles by using not only his expertise but that of his colleagues by photographing the pests and posting on Whatsapp. A response in less than a minute diagnosed the pests and he carried out the work required accordingly. He was informative and friendly and we were very happy with our dealings with the company and him.
Customer in Greater London Posted on 27/10/2021 , work completed 26/10/2021
Mouse issue
Customer Service
Quality
Value
I had a mouse issue in the kitchen and needed it resolved urgently. Combat Pest Control were brilliant. I'm really glad I called them. They were very informative on my first call and gave me all the information I needed to make my decision. Once they were on board they were great, they were friendly, informative and very thorough in the way they conducted their work. Not to mention being very accommodating and working around my schedule. The technician, Steve was on time for the scheduled appointments and constantly relayed what he was doing and why he was doing it. He was very friendly and helpful. He made three visits doing a rigorous inspection of the spaces before handing over to his colleague Ashley with detailed illustrations and notes. Ashley then undertook the work of cleaning, proofing and securing the holes and areas that the mice were possibly using to get in. He also was very informative and thorough with his work. Altogether there were 5 visits from the Combat Pest Control team. Today was Steve's last visit and it seems everything is clean and secure. The job comes with a 12-month warranty too. I'm extremely happy with the work.
Customer in Greater London Posted on 08/10/2021 , work completed 08/10/2021
Removal of wasp nest
Customer Service
Quality
Value
I emailed on a Sunday, had a response and confirmed booking same day. On the agreed day, an extremely professional employee arrived on time, looked at the nest, explained exactly what he was going to do, did it, discussed what would happen next, all done in a friendly, easy to understand way. Superb service all round and no wasps seen in the week since the visit. Highly recommended.
Malcolm in Greater London Posted on 03/10/2021 , work completed 22/09/2021
Highly Recommended
Customer Service
Quality
Value
Phoned at 2.50 pm not expecting a same day call out. Polite and courteous on phone, after checking availability in the area said would be able to get someone out at 6.30 that eve, at 4.10 pm received a call to say that they would be able to attend in around half an hour! What can I say the guys came and did the job, explaining what they were going to do and got on with it. Would highly recommend this professional company
Verity in Surrey Posted on 29/09/2021 , work completed 29/09/2021
Great customer experience!!
Customer Service
Quality
Value
Great service from start to end. The ladies in the call centre were all lovely, really polite and informative. I got Rob sent out to me twice, he was excellent, I can't rate him highly enough. He was professional, polite, very informative and just a really nice guy. It's been a week now and my problem seems to be sorted, really relieved and grateful to Combat and Rob. I would highly recommend this company to anyone.
Customer in Greater London Posted on 19/09/2021 , work completed 16/09/2021
Excellent service
Customer Service
Quality
Value
The representative came when booked and did the job very well. Both the office and the pest controller were extremely efficient.
Tobene in Greater London Posted on 12/08/2021 , work completed 14/07/2021
Peace of MInd!
Customer Service
Quality
Value
I had an infestation in my kitchen and was very upset about it. Combat gave me a very good quote and Chris came to visit me. He investigated thoroughly, explained what had happened, and reassured me that it was a temporary problem. I was very grateful for the peace of mind he gave me.
Customer in Greater London Posted on 28/07/2021 , work completed 22/07/2021
Rats in the garden
Customer Service
Quality
Value
An excellent service with a strong moral compass! The work was carried out discretely and professionally, the guy turned up when expected and customer service is outstanding. Really cannot recommend them highly enough. Brilliant service all round.
Moya in Greater London Posted on 10/06/2021 , work completed 09/06/2021
Fantastic Firm
Customer Service
Quality
Value
I had previously used another firm, but was unhappy with them. COMBAT pest control were fantastic, helpful, efficient and well priced. They kept me informed every step of the way. They took photos of before and after of my loft, following a squirrel infestation, and drew a plan of the area that had been affected. I cannot recommend them highly enough. You will not find a better firm.
Sandra in Greater London Posted on 05/06/2021 , work completed 04/06/2021
Ash was great; put my mind at rest
Customer Service
Quality
Value
Ash was incredibly polite and respectful, and carried out his work quickly and efficiently. He left me feeling a lot better about the ant problem I have been facing and gave me an idea of the plan to tackle it. I would 100% recommend this company.
Tom in Greater London Posted on 25/05/2021 , work completed 24/05/2021
Brilliant and so nice to deal with
Customer Service
Quality
Value
The company spent a number of weeks to identify where mice were coming from and to seal all access points. They did a great job, we have a warranty against any further issues and were all lovely people to deal with. Would highly recommend.
Customer in Greater London Posted on 25/05/2021 , work completed 24/05/2021
Removing rats from the garden
Customer Service
Quality
Value
The company is very efficient. I made an enquiry on a Sunday evening and got an immediate email response, with our first visit being booked 3 days after my enquiry. The technician who visited was always the same person (Tony), he arrived on time for each of his 3 visits and was very informative. We had about a dozen or more rats in our garden. It took longer than expected to eliminate them, about 2 weeks after the initial visit, but now they have all gone. The method used is designed for the rats to die as humanely as possible in their burrow and there have certainly been no dead rats in the garden. We have 4 weeks warranty which is reassuring, although I don’t think we will need it. We can now feed the birds again, which is such a delight.
Customer in Greater London Posted on 15/05/2021 , work completed 10/05/2021
Professional & Efficient
Customer Service
Quality
Value
We had a problem with rodents in the house and I contacted Combat, who straight away called me back and talked through the whole service and costs. The engineers arrived on time and were professional, courteous and really knowledgeable. The whole service is a very well run, with both the people that come to your house and the office/admin side. Mat came to do the proofing and did a fantastic job, very thorough and took the time to asses every area that may need proofing. Mat also left the areas very clean and tidy as well. They don't skimp on product and are really passionate about getting the job done. I would highly recommend Combat and the icing on the cake is that they provide funds for charities and seem to have a really good ethos with their workforce.
Annabel in Greater London Posted on 13/05/2021 , work completed 12/05/2021
Really helpful and professional service
Customer Service
Quality
Value
When a family of rats appeared in my garden I went to find some help. Combat's website made me smile at a time I didn't think there was anything to smile about. From my first contact they were really helpful and efficient. Chris came to my home three times and each time explained carefully about all he was doing. After 4 days the rats stopped appearing but it was at the third visit that the bait was taken and I felt more confident. I still have two weeks cover, just in case they have not all gone. I will not hesitate to go back to Combat should I need help again.
Lynne in Greater London Posted on 10/05/2021 , work completed 06/05/2021
Happy to recommend
Customer Service
Quality
Value
I contacted Combat back in April after spotting rat/s in our small, neat, tidy and pet free garden. (I'm petrified of them!) They responded swiftly, to arrange a site visit. Chris was professional, courteous, punctual and explained the process. He advised and implemented on a plan of action. After two visits no more sightings (the relief!) After our third scheduled visit he advised they'd 'gone'. I was still very nervous but was reassured that the bait boxes would be left in situ for a further month and if we did see anything we could call as it was all part of the plan. I always mean to leave reviews, but never get round to it - making an exception for Combat as am so impressed.
Helen in Surrey Posted on 10/05/2021 , work completed 04/05/2021
Exceptional service
Customer Service
Quality
Value
Combat are completely reliable, trustworthy and effective. We have used them several times. Big shout-out to Andrew, we have received exceptional service. Always on time, tidy and clear. Logical, sensible, expert advice and no more nasties!
Customer in Greater London Posted on 27/04/2021 , work completed 27/04/2021
Vermin control
Customer Service
Quality
Value
Laid bait in 3 flats in a converted Victorian house. Arrived on time, were courteous, efficient and tidy.
Minerva Residents Association in Greater London Posted on 21/04/2021 , work completed 21/02/2021
Great work, reliable service
Customer Service
Quality
Value
Matt K came to our property to diagnose a potential vermin problem. He was punctual, diagnosed the issue quickly and did a really thorough inspection. Would recommend.
Hugh in Greater London Posted on 13/04/2021 , work completed 01/03/2021
First class work
Customer Service
Quality
Value
Treated the property for a mouse problem. The technician arrived at the appointed time. He was extremely helpful, considerate and courteous. Great communication skills and extremely efficient. Work was carried out on schedule and on budget. Highly recommended.
Customer in Greater London Posted on 24/03/2021 , work completed 16/03/2021
Amazing service
Customer Service
Quality
Value
From first contact with a very helpful call back to me to the 3rd site visit the service was faultless. All 3 technicians were on time, polite and efficient. They were particularly caring and helpful in dealing with a distressed 90 yr old startled by mice problems. I have already recommended them to others as I was so impressed.
Customer in Surrey Posted on 10/03/2021 , work completed 09/03/2021
Professional, courteous and effective
Customer Service
Quality
Value
We had a mouse problem due to an infestation in an adjacent property. Combat was recommended to me by a friend - they handled the process very efficiently and courteously from start to finish and they dealt with the problem. There were no surprises on the scope of work or the price. I also like the fact that they provide information on how to manage the problem yourself where possible. V happy.
Tom in Greater London Posted on 03/03/2021 , work completed 17/02/2021
Experts in what they do!
Customer Service
Quality
Value
Combat Pest Control has been extremely helpful and professional, when dealing with my current mice issue. Mathew provided me with clear information, he answered all my questions and did an excellent job identifying all entry points, implemented a plan to make the mice go away, and he placed the bait exactly where it should be. I would recommend anyone with rodent issues, to contact Combat Pest Control - they’ll do an excellent job.
Joakim in Greater London Posted on 03/02/2021 , work completed 27/01/2021
Pest Control
Customer Service
Quality
Value
Excellent service. Simple booking process. The technician was polite, courteous, efficient, professional and COVID secure. He fully explained the process, the work he had undertaken, and the steps that could be taken to prevent a recurrence of the problem.
Customer in Greater London Posted on 17/01/2021 , work completed 13/01/2021
Great service from start to finish
Customer Service
Quality
Value
From our initial email to the final third visit, we have found Combat to be a very efficient, friendly and competent company to deal with. Everything was fully explained at the start and we received a very useful self-help guide to deal with our issue (rats in the back garden). Tony the technician arrived on time and was enthusiastic, knowledgeable and got on with the task. They were very prompt to book the second and third visits, again with Tony. Very efficient and run with military precision. Fully recommend their services.
Customer in Greater London Posted on 13/01/2021 , work completed 12/01/2021
Good communication
Customer Service
Quality
Value
Evidence of vermin in loft. Bait and tracking dust left. 3 visits. I was surprised that operative could not distinguish between historic infestation and current & more surprised couldn’t distinguish between rat and squirrel droppings. I have no previous episode to compare standard. Do not like company donating child education to needy children being contingent on giving a good review.
Customer in Windsor and Maidenhead Posted on 09/01/2021 , work completed 01/01/2021
Loved this company - recommend to everyone!
You want an infestation of some kind in order to have dealings with this company. I have never had such an honest and helpful discussion around handling pests of any kind. Prompt, clean, helpful, polite, quick and thorough. The bonus is that for every job they do, they donate a day of education to a street child in Afghanistan. Win win.
Customer in Greater London Posted on 01/12/2020 (Reviewer did not use service)
Rat Issue
Contacted Combat Pest Control and received excellent customer service when first reported the problem. The two members of staff dealing with the issue were highly competent and professional. The cost was very reasonable and I would have no hesitation in using CPC in the future. Highly Recommended!
Customer in Greater London Posted on 30/09/2020 (Reviewer did not use service)
Great pest control company
Customer Service
Quality
Value
They scheduled 3 1-hr sessions to check, assess, and treat the situation in my property. They were called for a pest control treatment of the kitchen and they were very professional and courteous.
Customer in Greater London Posted on 20/09/2020 , work completed 14/09/2020
Wasp nest treatment
Customer Service
Quality
Value
Prompt response to the initial call for pest control. Efficient, knowledgeable and polite pest control officer on site. Fair price for work done. Would definitely use again.
Customer in Greater London Posted on 04/08/2020 , work completed 30/07/2020
Extremely prompt and effective
Customer Service
Quality
Value
Received prompt and efficient service on both occasions. Adhered to Covid-19 procedures - very clean and hygienic working. Kept informed about everything right from the start.
Customer in Greater London Posted on 12/07/2020 , work completed 08/07/2020
Excellent service
Customer Service
Quality
Value
Combat dealt swiftly and efficiently with a burrow of rats in our garden. They also sealed entry points in to the house. Everything was completed according to the agreed schedule and budget. Things that stood out: their professionalism and expertise. They were incredibly helpful (and reassuring!) and did a really competent job. The entry sealing was a big job and the operative left the kitchen spotless. Follow up package also clearly signalled.
Alison in Greater London Posted on 18/06/2020 , work completed 17/06/2020
100% Strike Rate!
Customer Service
Quality
Value
Wow! These guys are brilliant. I had a problem with rats in the garden. The Combat Pest Control technician came (at the agreed time on all three visits); Assessed the situation (taking time to be thorough and explained exactly what they were doing and why); Dealt with the issue (professionally and discretely). After the visits the matter was sorted. I really cannot praise them enough - they all believe in their ethos of wanting to do a good job and give something back to the world. Really impressed. Thank you.
Customer in Greater London Posted on 03/06/2020 , work completed 02/06/2020
Professional and Thorough
Customer Service
Quality
Value
Work to get rid of house mice that were causing problems and eating food in kitchen cupboards. We have three separate visits to check on progress.
Carol in Surrey Posted on 23/04/2020 , work completed 22/04/2020
Professional throughout, respectful and informative
Customer Service
Quality
Value
Combat treated carpets in 2 rooms for a moth infestation. Their conduct including the initial telephone conversation, the visit, and email communication providing information and confirmation, was professional throughout. Gary, the operative, arrived promptly and was very courteous. work was successfully completed in one visit, at the agreed price. Gary also removed all the books from a tall bookcase, in order to move it, and returned the books afterward in exactly the same order! Very satisfied. I am also very happy that my custom has meant a donation to a charity that education for street children in Afghanistan. I recommend Combat and I won't hesitate to use them again if the need arises.
Ruth Posted on 03/04/2020 , work completed 12/03/2020
Pigeon problem
Customer Service
Quality
Value
Called out Combat Pest Control because we have pigeons congregating in a niche on our roof. They have dispersed them and given us advice on this problem. Would certainly recommend them.
Customer in Greater London Posted on 30/03/2020 , work completed 27/03/2020
Excellent service from beginning to end
Customer Service
Quality
Value
I called Combat because I had an unfortunate encounter with unwanted bugs and over-the counter remedies simply did not work. From the moment I called Combat, the service was superb - the lady on the telephone was polite, charming and could not have been more helpful. She wasn't able to put me through immediately as the line to the department I needed was busy. She advised that somebody would call me back within the hour and an extremely helpful young man by the name of Sean did indeed call. A visit to sort out the problem was duly arranged - within two days.The chap who arrived, Paul, was knowledgeable, informative and extremely polite. The job was duly completed and executed with little disruption and absolutely no trace of the treatment was left. He advised me on safety precautions following the treatment and said to call the office if there were any problems. There were none. I was charged exactly what the invoice said and even had an email to thank me for my payment which actually did not appear to be an automated message. You and your team get 10/10 for customer service and professionalism. I was also very happy to support what I believe to be a company that is owned by and and set up for ex-armed forces personnel. I cannot recommend them highly enough.
Customer in Greater London Posted on 11/02/2020 , work completed 07/02/2020
Gary Thompson from Combat Pest Control was first class
Customer Service
Quality
Value
Gary was helpful and reassuring, efficient and polite. I will certainly come back to Combat Pest Control if I need their help again.
Customer in Greater London Posted on 11/02/2020 , work completed 10/02/2020
Combat Pest Control
Customer Service
Quality
Value
Professional, knowledgeable, polite, tidy, punctual. A squirrel in the roof, traps set, food taken but pest clever and got away. Third trap set another visit arranged at no extra cost. Very fair. Will carry out work to suspected entry point next visit. We could not wish for better care. They're all ex military that support charities and we think their ethos is great. Thoroughly recommend this organisation.
Brenda Newman Posted on 28/01/2020 , work completed 28/01/2020
Thoroughly recommended
Customer Service
Quality
Value
Combat came three times to rid us of rats. They always came when they said they would, all three men who came were very pleasant and seemed knowledgeable; and most importantly the rats have gone. Combat seems like a really good business and it's a pleasure to support an outfit that provides support in turn to ex-servicemen. We would definitely use again but hopefully that's the last we see of them!
Customer in Greater London Posted on 28/01/2020 , work completed 27/01/2020
Rat solution
Customer Service
Quality
Value
We had a number of rats in our garage. Combat came to help me get rid of them. They were very professional, and explained the process to me very clearly. I don't like harming any animals, even rats, but they made me feel as ok as possible about baiting them. They were punctual, clean and tidy and great at follow up appointments.
Customer in Surrey Posted on 14/01/2020 , work completed 13/01/2020
Outstanding
Customer Service
Quality
Value
Prompt responses, excellent service and very friendly, came recommended from a friend and would highly recommend to anyone. Thanks guys!
Customer in Surrey Posted on 09/01/2020 , work completed 08/01/2020
Removal of unwanted guest
Customer Service
Quality
Value
A very friendly operation, willing to go out of their way to help. They explained the necessary action that need to be undertaken - 3 visits. The operator attending was very helpful and answered all my questions and allayed all my concerns. The baiting seems to have worked and long may it do so.
Customer in Greater London Posted on 07/01/2020 , work completed 02/01/2020
Professional and helpful
Customer Service
Quality
Value
We couldn't leave a review any earlier as we're still getting over the aftermath of a bedbug infestation. Combat provided us with clear guidelines prior to, during and after treatment, which involved advice, treating the property within the time limit given, sticking to the budget and leaving details of chemicals used in the process on both visits made. It was great to be able to speak to a person at Combat by phone on a Saturday morning regarding further queries we had.
Customer in Greater London Posted on 19/12/2019 , work completed 23/09/2019
Comb at are the best!
Customer Service
Quality
Value
We had three visits to deal with a rat sighting in our garden. The team are courteous and efficient and our problem was dealt with as promised. Price is agreed ahead of the first visit and adhered to. Gary, our operative, even helped me stop up a hole under our fence where foxes were coming in, so a bit of added value too. They also give a percentage of the fee to rehabilitation in Afghanistan (they are all ex-military who served there) so some CSR too!
Customer in Greater London Posted on 19/12/2019 , work completed 18/12/2019
Combat Pest Control
Customer Service
Quality
Value
I found Combat Pest Control to be very efficient. They contacted me almost immediately, after I emailed them. They arranged a visit for the following day and the person they sent arrived at the appointed time, was well presented and friendly and polite. He immediately put my mind at rest by talking me through the procedure. He then conducted a search of my property and found evidence of a rat. I was assured that my cat would be unable to access any bait that was laid. On the second visit, two operatives arrived, again on time and a credit to the company. They found that bait had been taken, so more was laid. On the final visit, I was assured that all was well, but to contact Combat if I had any further worries.
Customer in Greater London Posted on 10/11/2019 , work completed 29/10/2019
Excellent and very conscientious worker
Customer Service
Quality
Value
I would like to thank Lee for the work he did to rid us of a rat that had entered under our kitchen floor. He correctly identified how it got there and recommended drain valves which he fitted. This solved the problem and we no longer have any problems. I would recommend Combat Pest and particularly Lee for his excellent work.
Customer in Greater London Posted on 06/11/2019 , work completed 10/10/2019
Moth treatment
Customer Service
Quality
Value
Highly recommend Combat Pest control. The were quick to reply to my email request and were able to carry out the job within a short time frame. They provided excellent information via email before they completed the job and left clear aftercare instructions once they had treated the problem.
Customer in Windsor and Maidenhead Posted on 23/10/2019 , work completed 18/10/2019
Highly Recommend
Customer Service
Quality
Value
I would highly recommend using Combat for any sort of pest control problem. They were polite and always arrived exactly when they said they would, sometimes even 5 minutes early. They explained exactly what they were going to do to sort the problem and they didn't try and up sell me. Ash, Paul and Dan were all brilliant, very friendly and hard working. They were thorough in what they did and left no mess. They were very trustworthy and I felt very comfortable leaving them in flat when I wasn't there. I also really like their ethos about who they employ and how their business helps children living in ex military zones around the world.
Customer in Greater London Posted on 16/10/2019 , work completed 16/10/2019
Great work - and interesting company
Customer Service
Quality
Value
We needed Combat Pest Control for a rodent problem in my father-in-law’s house. They were efficient, prompt and courteous and kept us fully informed throughout the process. Only later did I find out more about the company: the staff is made up of military veterans, helping them into life beyond the army. What’s more, with every job, they make a donation to an education project in Afghanistan. Altogether well worth a look. Highly recommended.
Customer in Greater London Posted on 14/10/2019 , work completed 10/10/2019
Mice
Customer Service
Quality
Value
Combat Pest Control have twice successfully removed mice from our London mid terraced house. Punctual, tidy and the fee supporting children, they are also very helpful in their advice. When the mice return (as inevitably they will at some point with such a rodent population in London), I will again be contacting Combat as I implicitly trust their services.
Customer in Greater London Posted on 08/10/2019 , work completed 07/10/2019
Combat Pest Control
Customer Service
Quality
Value
Very happy with Combat Pest Control. Great over the phone manner when booking home visit. Good communications. Professional service from the person carrying out the work. Wasps' next treated.
Customer in Greater London Posted on 03/10/2019 , work completed 02/10/2019
Pantry mites
Customer Service
Quality
Value
I had these tiny mites all over my kitchen surfaces. Didn't know what they were or where they'd come from. Combat Pest control, turned up on time, identified the mites, found the source, cleaned the cupboard shelves and surfaces + advised me how make sure they didn't return. Kitchen cupboards and surfaces now clear of mites
Customer in Greater London Posted on 24/09/2019 , work completed 23/09/2019
Efficient, polite, swift response
Customer Service
Quality
Value
I contacted Combat Pest Control as I needed an underground wasp nest treated in my garden. They were quick to respond and offered me 4 possible days/times that they could come out to do the work, all within the 3 working days following my contact to them. Chris came out to do the work and was efficient in identifying the method by which he would treat the nest and the work was completed within 25 minutes, handy as I needed to leave for work straight after. The documents that I was sent before and after the visit were really helpful in understanding the way in which Combat had dealt with the nest. I would use them again if I have another pest issue.
Customer in Greater London Posted on 10/09/2019 , work completed 09/09/2019
Very professional outfit. Employ ex military.
A friend recommended Combat to me. I found this company to be very professional from my initial phone call to them. Very polite with explanation of what they needed to do and how much it would cost. The tradesperson was punctual, polite, considerate and very professional. I would not hesitate to recommend this company. They also use a portion of profits to donate to charity.
Customer in Greater London Posted on 24/08/2019 (Reviewer did not use service)
Dealing with rats and mice
Customer Service
Quality
Value
Combat Pest gave a reasonable quote. Not the cheapest but they included 3 visits for the entire service. Communication was good, the technician was punctual, thorough, gave good advice and kept the place tidy. Still early days but I am hoping that sufficient has been done to keep the rodents away.
M Parker Posted on 23/08/2019 , work completed 20/08/2019
Efficient and effective
Customer Service
Quality
Value
We were very impressed with the service. Lee came at the appointed time, and dealt quickly and effectively with a wasps nest in our porch. We thought the price reasonable (certainly in comparison with another company we'd used in the past). Wouldn't hesitate to recommend.
Customer in Hertfordshire Posted on 08/08/2019 , work completed 05/08/2019
Removal of wasp nest in the roof
Customer Service
Quality
Value
The team arrived on time and first impressions were good. They explained clearly what was to happen and then carried it out very efficiently. When the work was completed they explained what would happen, the length of time for the materials used to work and what we could expect to happen next with the wasps. Overall the work was completed very well and the men were friendly and efficient.
Customer in Greater London Posted on 30/07/2019 , work completed 25/07/2019
Very good service
Customer Service
Quality
Value
Wasps nest in back garden dealt with effectively quickly and at reasonable cost. Excellent service.
Customer in Greater London Posted on 25/07/2019 , work completed 19/07/2019
Rodant Removal
Customer Service
Quality
Value
We had issues with mice, squirrels and mites and they carried out the work as agreed in a timely manner and with professionalism at all times. Everyone I dealt with at Combat Pest Control were very professional, helpful, polite and carried out the required work as agreed. I would highly recommend Sean and the team if you have any pest control issues. I would highly recommend Combat Pest Control if you have any Rodent issues
Customer in Greater London Posted on 24/07/2019 , work completed 01/07/2019
Reliable and trustworthy service for mice control
Customer Service
Quality
Value
The team were very friendly and helpful. Shared valuable information for future maintenance and upkeep. This is the second time we have used their services and would highly recommend.
Customer in Greater London Posted on 24/07/2019 , work completed 03/06/2019
Wasps nest sorted
Customer Service
Quality
Value
Very pleased with the work done by Combat Pest Control to deal with our wasps nest. From the first call they were extremely polite, efficient, friendly and on time. Lee explained what he had to do to sort out the problem and dealt with it very professionally. Thanks.
Customer in Greater London Posted on 17/07/2019 , work completed 12/07/2019
Wasp’s nest removal
Customer Service
Quality
Value
Wasp’s nest in the eaves of a tall house was dealt with in a calm and efficient manner. Very pleasant, polite young man turned up at the agreed time, identified the location of wasp’s nest and administered a powder via a long pole. After a short period of intense wasp activity near the site, movement rapidly tailed off to zero. There has been no further wasp activity. Job done. Thanks.
Ian, Greater London Posted on 12/07/2019 , work completed 28/06/2019
Efficient and friendly service
Customer Service
Quality
Value
Very efficient in responding to my phone call and were able to quickly provided date time and name of who would be coming. Dan who arrived was very helpful. I had originally thought my problem was a wasp nest however it turned out to be a bees nest - not honey bees. Dan and I talked about the options - as the nest is buried behind a wall there was no option to relocate. My husband reacts really badly to wasp and bee stings and the patio is used regularly for relaxing and dining - conclusion was that there was sadly no other option than to destroy the bees - all handled very professionally. To allay me feeling guilty, I will be planting some fuscias away from the house - Dan tells me the bees like these. If needed I would certainly use them again.
Customer in Surrey Posted on 12/07/2019 , work completed 04/07/2019
Wasp nest
Contacted Combat on the Sunday by email and had a date on the Tuesday, very prompt response. Work carried out professionally and clean and tidy.
Patrick, Greater London Posted on 10/07/2019 (Reviewer did not use service)
Excellent friendly service
Customer Service
Quality
Value
I have nothing but the highest praise for these guys. Ex-forces and the people I dealt with were an honour to the forces! Carl and Dan were terrific - friendly, punctual (early on every occasion), professional and effective at the task in hand. I cannot recommend Combat highly enough and hope they expand to offer more services with ex-military people
Customer in Croydon Posted on 08/07/2019 , work completed 04/07/2019
Pest control with military precision.
Customer Service
Quality
Value
Being very concerned about our pest problem, it was a huge relief when operative Dan arrived, every inch the supreme professional. Dan's knowledge of pests was immense and he explained thoroughly how he was going to carry out the fumigation and what the expeced outcome would be. From the beginning it was clear how highly Dan placed our safety and our pet's. When we returned home, at the time Dan had specified, we found that there was virtually no odour and very little sign that anything had been done. As we expected, the fumigation was a complete success and we are pest-free. I can't recommend Combat highly enough. Thank you very much.
Mr Hart, Sutton Posted on 02/07/2019 , work completed 28/06/2019
Wasp nest removal
Customer Service
Quality
Value
Responded to our initial enquiry the same day. Booking finalised the following day. Arrived on time; clean, polite and knowledgeable. Dealt with the nest quickly and safely. Would definitely recommend
Customer in Greater London Posted on 02/07/2019 , work completed 01/07/2019
Incredibly professional, competent and I could not recommend highly enough
Customer Service
Quality
Value
Over three years or more we have failed to rid our kitchen / basement of visiting rats. Rentokil sent over 3 different people, all junior/inexperienced and not particularly polite. So we tried combat instead. Danny visored is three times. He was incredibly polite and was immediately on to finding a solution, finding the cause immediately (incidentally looking in areas rentokil had not even bothered to look despite being obvious to experienced professionals.
Chris Carlisle Posted on 06/06/2019 , work completed 05/06/2019
Effective - to be recommended.
Customer Service
Quality
Value
Several visits to deal with rat infestation. Competent and effective organisation - good to deal with. They are well organised and leave reports.
Customer in Surrey Posted on 05/06/2019 , work completed 04/06/2019
Excellent efficient work
Customer Service
Quality
Value
Came very quickly as it was an emergency with a squirrel taking over the main living room. Very pleasant kind person, who knew exactly what to do. He dealt with it very efficiently indeed and cleaned up afterwards
Customer in Greater London Posted on 27/05/2019 , work completed 26/05/2019
Punctual, friendly, fast service and value for money
Customer Service
Quality
Value
Used to remove a wasps nest. Was right on time even though I booked 1 day in advance and they moved their schedule to fit around us! Dan was friendly and efficient. Would definitely use again (but hopefully we won’t have to) Thank you for your service.
Customer in Greater London Posted on 16/05/2019 , work completed 16/05/2019
Rodent Removal in House
Customer Service
Quality
Value
Three short visits spread over four weeks. Dan was very friendly and helpful. The work was completed to our satisfaction. On the third visit, we weren't home in time to meet Dan, he phoned us and agreed to wait for 20 minutes until we got back. This was totally our fault but Dan was very understanding. If this is an indication of the whole team, then I would definitely recommend them to anyone.
Customer in Greater London Posted on 02/05/2019 , work completed 30/04/2019
Eradication of Rats
Customer Service
Quality
Value
We had a Rat problem which we couldn’t clear ourselves. We contacted Combat Pest Control and they responded quickly. They were professional, polite and knowledgeable They did what they said they would do and sorted out our problem. I would certainly recommend them. It’s just a shame they can’t use them to get rid of other pests like PPI calls and personal accident calls. A great company to deal with.
Customer in Surrey Posted on 24/04/2019 , work completed 23/04/2019
Mouse in kitchen cupboard
Customer Service
Quality
Value
I'm extremely grateful for the three visits of a very high standard, that have ensured there is no mouse infestation in my house. I will not hesitate to recommend Combat to any who ask me. It was done to the agreed timetable and budget with helpfulness, friendly advice, ongoing communication and aftercare.
Customer in Greater London Posted on 16/04/2019 , work completed 11/04/2019
Bird Control - Excellent work and communciation
Customer Service
Quality
Value
They installed bird control netting round solar panels. I realised I could have a problem with birds on the week that my solar panels were due to be installed. Mike was very helpful and able to respond very quickly. The work was carried out according to schedule (e.g. availability of scaffold in the phase of work dictated by solar panel installation), and to agreed budget. Combat Control's work is excellent. I was impressed by their professional approach (e.g. they had full safety gear), and finished the work tidily and to good quality. Very happy with the work. No hesitation tin recommending them to others.
Customer in Surrey Posted on 16/04/2019 , work completed 22/03/2019
Combat do the work as promised at the price agreed in advance
Customer Service
Quality
Value
Combat were recommended by a friend. They sorted the problem of mice behind our kitchen cupboards in three visits. Always polite and well informed and on time.
Customer in Greater London Posted on 12/02/2019 , work completed 07/02/2019
Combat Pest Control
Customer Service
Quality
Value
We used Combat to deal with a rodent problem. They visited on three planned occasion, always letting us know when they were on their way. They were polite, friendly and professional. They explained at each stage what they were planning to do, and kept us informed as things progressed. They always left the site as they found it. We would not hesitate to use them again should the need arise, and would recommend them.
Customer in Greater London Posted on 01/02/2019 , work completed 29/01/2019
Great work very helpful they were very helpful
Customer Service
Quality
Value
They were very helpful immediately able to decide how to handle the problem extremely tidy and professional no hidden costs
Customer in Surrey Posted on 31/01/2019 , work completed 07/01/2019
Rapid response!
Customer Service
Quality
Value
On calling the CPC team we were immediately able to book a visit for the following day. The visit itself was conducted very professionally and the problem (moths) was analysed and dealt with. On-going support was easy, and we would heartily recommend Combat Pest Control as a result.
Customer in Greater London Posted on 27/11/2018 , work completed 14/03/2018
Great Customer Service
Customer Service
Quality
Value
Combat Pest Control reacted brilliantly and instantly to an infestation at my flat. Great care, attention, understanding and totally professional. Also, the best value for money to. As a result, they now manage any issues in the block of flats. Their business model is also one that sets a great example for other businesses. The way they give back is fantastic. Well done.
Customer in Greater London Posted on 21/11/2018 , work completed 21/11/2018
Fantastic team, thankyou!!
Customer Service
Quality
Value
I'm so unbelievably grateful for the work Combat Pest Control carried out for me. We've had issues with mice under our floors for such a long time and I honestly had given up all hope in ever being free of them. Mike quickly identified areas where I was vulnerable and after reinstating holes and laying traps/ bait our mice problem has gone! He showed real empathy towards us and had such a calming manner. I truly felt that we were in good hands and had every confidence that they would solve the problem squatters. The job was completed on budget and done so in way you'd expect from a professional company. Fantastic company, thank you once again.
Customer in Greater London Posted on 21/11/2018 , work completed 20/11/2018
Absolutely brilliant service, highly recommended
Customer Service
Quality
Value
Flawless. Reliable, thorough and brilliant. Dan was great and got the job done quickly and with expert knowledge and friendly service.
Customer in Greater London Posted on 20/11/2018 , work completed 20/11/2018
Great work
Customer Service
Quality
Value
We had a rat problem in our garden shed and around the house. The work was carried out professionally and to the agreed budget. Very happy to recommend Combat Pest Control!
Customer in Greater London Posted on 20/11/2018 , work completed 07/08/2018
Great Service from Combat Pest Control
Customer Service
Quality
Value
I asked CPC how best to remove some bees which were near our garden, although they weren’t bothering us we thought it best if they had a safer environment. We didn’t want the bees harmed so they found a way to re home the bees to a better location. I love how CPC operate, they have professional staff who are all ex forces personnel.
Customer in Hampshire Posted on 20/11/2018 , work completed 01/10/2018
Great service
Customer Service
Quality
Value
Really great service theyve provided over the last few years. Very efficient. They definitely know what they are doing. Highly recommended.
Which? Trusted Traders Consumer Posted on 08/11/2018 , work completed 08/11/2018
Excellent without exception
Customer Service
Quality
Value
We will only use Combat Pest Control for any and all pest related issues across our portfolio. They have displayed exceptional professionalism every time we have used them unfortunately that is a lot. They book appointments promptly arrive on time do the work in a conscientious and professional manner and stand behind their work. Their service has been faultless without exception.
Which? Trusted Traders Consumer Posted on 01/11/2018 , work completed 01/11/2018
Great company to work with
Customer Service
Quality
Value
we have used Combat pest control number of times for various job e.g dealing with rodents moths etc. they have been really good and going back to the properties to ensure that issue is resolved.
Which? Trusted Traders Consumer Posted on 30/09/2018 , work completed 30/09/2018
Combat removes unwanted house guests
Customer Service
Quality
Value
After fully renovating our home we werent the only ones happy to return...We had mice in the kitchen ants in the basement mites in the fireplaces and clothes moths throughout. It seemed like an infestation of biblical proportions Thank goodness Combat worked with us to eradicate the problems and get rid of the unwanted house guests. Were now enjoying our new home pest-free.
Which? Trusted Traders Consumer Posted on 01/08/2018 , work completed 01/08/2018