Computer Problem Solution Ltd

Neil at CPS has been looking after my PC for over 20 years..covering everything from routine updates to custom-building new PCs , and , as the title suggests, solving problems. He is prompt, thorough, and helpful..and I do not hesitate to recommend him.

I have had slow running lap top issues for several years . Decided enough was enough. Contacted CPS on Thursday pm. Neil visited the following day and fixed the issue within an hour. The service isn't cheap , but so far it has proved to be excellent value for money. Any parts fitted have a one year guarantee. I would recommend this service.

I have used CPS to deal with assorted IT problems for several years. Neil always delivers a first class service. He has an extensive knowledge of every aspect of IT. His rapid response time means he deals with your problems very promptly and sometimes is able to dial into your PC and fix a problem without necessitating a visit. I cannot recommend him too highly. Paul B 15 March 2019

Neil has supplied all my computer needs and technical support for well over 20 years now. I can't speak highly enough of him. Neil is extremely knowledgeable; he is a very effective problem-solver; he is pragmatic and practical; and he is efficient, effective and obliging. Neil is always available to give advice, whether during the working week, at weekends and even when he's on holiday. He responds very promptly and, in an urgent situation, will be on site in very short order. Neil is also a lovely, polite and considerate person, who I regard as a friend. In short, I couldn't contemplate seeking advice elsewhere. Neil is utterly reliable, trustworthy and competent and he delivers a superb service. Long may he continue to provide that!

Neil has looked after my IT for well over ten years. Always ready to help, he knows my needs and provides an excellent service. I am so grateful to him for all he has done to help me over the years. His knowledge is extensive, he is a fast worker who gets great results as he works through problems. I very much recommend Neil. Your IT is in safe hands with him.

Neil attended within an hour of my requesting support. He worked through the problems and fixed them. Then, when a similar problem occurred he responded immediately enabling us to deal with it ourselves. Great service - Thank You

Those of you with families will know what several years of gaming and the kids' unwanted downloads does to the running speed of an already ageing desk top. My own contribution to this mess was an iTunes library that had somehow come to contain music located in four separate folders. Neil put together a great new package to meet the spec I set out and combined bulldog determination and saintly patience in sorting out my music library. I was particularly impressed by his near-instant availability in response to e-mail pleas for help. Definitely beyond the call, and highly recommended.

I have been using this company for many years now and recently needed my PC and other equipment upgraded. As always, Neil dealt with this professionally and efficiently and within a short timescale, which avoided any delays to my business. Neil has always been available at the end of a phone for advice or assistance, with explanations in everyday terms not gobbledygook, which is useful for me. I have no hesitation in recommending this company for safe, competent and organised work at a viable price.

I urgently needed to replace my laptop. After visits to the national companies where I was unable to find exactly what I was looking for, I was recommended to Neil with a view to having a laptop built to my requirements at a very competitive price. The service I received was excellent, both by Neil himself and by Phoenix, his assistant, who came to my home and completely set up the laptop within a very short period and took time to ensure I was totally happy with it. Nothing was too much trouble and even the most basic questions were fully explained at length and with patience. This company is extremely efficient and I am so grateful for the recommendation which has enabled me to have someone on the end of a telephone for help if required.

Whooooosh!!! That's the sound Internet Technology makes when it flies over our heads !!! But luckily we have CPS at hand to unfurrow our brow !!! It always seems like a massive drama to us, if and when we get a glitch in our PC but Neil is only a phone call away and has always been with us within the hour with an attitude and manner with his expertise that is reassuring. Nothing is a big deal and he always explains what he is doing, which also makes that woooshing sound !!! We don't understand what he does but he does it and leaves us "online" once again. We would recommend Neil and CPS to anyone, especially the 60 something's who have found themselves with the 21st century technology but haven't got the expertise or the solutions to the gremlins that come with it. Thank you for being there at the end of the phone Neil. Alan Spencer & Jo Evans.