15 months ago I needed a new PC with Windows 8-1 and the latest Office software installed. After researching well-known companies I decided to also research locally. I was impressed with the modern and informative web-site of CPS. I enquired if a bespoke pc could be made for me - it could and the cost compared with the big companies. I will never use a national company again. Why? From my initial enquiry to the installation everything was undertaken promptly, efficiently and courteously. No time was wasted on idle chatter, no unnecessary work was undertaken and Neil exuded confidence and efficiency. A problem that occurred later due to a faulty component was dealt with immediately - Neil visited my house and replaced it. No having to spend ages speaking to a company's technical department only to find that they want me to return the pc for the part to be replaced. He provides an optional service annually and once again, all work was carried out with speed and efficiency. One can ask Neil the stupidest of pc related questions and you will be treated with respect. He never wants to know your life history or personal circumstances - which I find refreshing. After he leaves one feels he has earned every penny and not wasted a moment. In short, I now feel that I have 'my' own personal pc guru at the end of a phone. And of course, he knows everything about my pc and takes pride in ensuring all is well. Neil also prides himself in responding quickly to phone or e-mails