Endorsed by Which?

Computer Repair Herts

5.0

69 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Located in Ware Hertfordshire, Computer Repair Herts is a full-service computer repair organization, an expert in data recovery, laptop repair, computer repair, MacBook repair, and virus removal. With almost 10 years of experience, Computer Repair Herts has become the most popular choice among hundreds of people living in Hertfordshire. For computer or laptop repair, we believe in quality customer service by providing totally free estimates on every repair service. when you encounter a tech issue.you might sometimes get puzzled how to pack up your PC and take it to a computer repair shop,
Well, we are here to solve this problem totally. If you find your PC experiencing an issue you can benefit from our on-site computer repair service .We provide reliable computer repair services to homeowners and business's.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
  • More Services

    • laptop repair
    • tablet repair
    • pc repair
    • virus removal

Customer reviews

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All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
69 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Amazing job!
Customer Service
Quality
Value
My Dell computer keyboard was playing up with at least three keys not working at all. The fact Mark has a recommendation from Which? convinced me I needed to go with him to get a repair and I was not disappointed. In the end he replaced my whole keyboard and also replaced the battery and the machine is performing like new and I could not be happier as it's an essential tool of my work as a writer. Not only is he a very friendly guy, Mark picked up the computer from my house and delivered it back a few days later and kept me informed every step of the way. If you have any issues and want them resolved quickly, I would have no hesitation in recommending him. I'm very happy with the work he did and would use him again in a heartbeat and it proved much cheaper than buying a new PC! His customer service is second to none and he prides himself in doing a top job which is did. I'm a very happy client.
Customer in Essex Posted on 26/06/2023 , work completed 15/06/2023
Magic!
Customer Service
Quality
Value
Enormous thanks and gratitude to Mark and his team. I had a complicated transfer of files, images and video from 2009 to present day with a super old very slow desktop Mac and laptop. New machines and set ups required to save and backup old material. Mark was very helpful on the telephone and visited me to see the current set up. We had some complications with my old system and also the new hardware purchased but Mark found a way around them all. I needed 3rd party applications loading onto the new equipment and all this was done with ease and efficiency. Mark returned with the new desktop and a couple of days with the new laptop. Both set up and ready to go. Amazing! I can't recommend Mark and his team highly enough - and must stress thank you to the guys in the 'backroom' figuring out what was best to handle ALL the complications. First class service. I just wish I had found them sooner! Thank you again.
Customer in Hertfordshire Posted on 29/03/2023 , work completed 29/03/2023
Without doubt I highly recommend
Customer Service
Quality
Value
I cannot recommend this company enough: trustworthy, honest, professional, fair and supportive are just some of the words I would use to describe them. This is not the first time I have used this company having previously had money taken and faults not fixed before. Mark and the team are simply exceptional and most importantly, get the job done! Thank you once again. It is really appreciated.
Customer in Hertfordshire Posted on 03/11/2022 , work completed 03/11/2022
Excellent support and service
Customer Service
Quality
Value
Always easy to contact and arrange for care for my computer. My computer had started to work very slowly, a new hard drive was inserted and it now works like new. Excellent care and advice. Previously received computer care in lockdown and service again was excellent and maintained all appropriate social distancing regulations etc.
Liz in Hertfordshire Posted on 14/06/2022 , work completed 09/06/2022
Great service
Customer Service
Quality
Value
I contacted Mark as the hard drive on my laptop had failed. It was collected on the same day and was returned within two days with a new drive fitted and all of my files recovered. A great service and a good price. Would certainly use again and highly recommend.
Neil in Hertfordshire Posted on 26/05/2022 , work completed 26/05/2022
Excellent Service
Customer Service
Quality
Value
I had a problem with my laptop not charging. Laptop was collected, the problem was diagnosed and explained. Repair completed and the laptop returned the next day. Excellent customer service. Thank you.
Tracey in Hertfordshire Posted on 30/04/2022 , work completed 29/04/2022
Superb Service
Customer Service
Quality
Value
Once again superb service from Mark and the team. My computer fan was making a lot of noise so I contacted Mark. He very quickly came to my house and took the computer away. He contacted me the next day to say that the fan should be replaced and I agreed to this. We also agreed that he would conduct a health check and clean the inside. Two days later Mark returned to my house, installed the computer and tested it. All was perfect once again. I am very grateful to Mark and the team for their excellent service and it is a joy to deal with such a friendly and professional company. I have used them before and will continue to do so should the need arise. Highly recommended.
Alan in Hertfordshire Posted on 26/08/2021 , work completed 26/08/2021
Good work at a good price
Customer Service
Quality
Value
Really pleased with Mark's work. I originally took my laptop to PC World as that's where I bought it from. It's out of warranty but still fairly new. They entered the model number into their system and apparantly can't source any parts so refused to even look at it. Mark agreed to have a look and it, came to my home to collect and later the same day called me with the part problem (turns out it was just the charger) and a very reasonable price. Once the part came through he delivered back to me as early as possible. Again, really pleased with the service and the price. Will definitely use again and highly recommend.
Glenn in Hertfordshire Posted on 13/08/2021 , work completed 13/08/2021
Computers fixed every time
Customer Service
Quality
Value
I have used this company on a number of occasions over time with home laptops and PCs that had developed various faults due to different hardware issues. On each occasion, they picked up the machine from my property, were able to identify the issue in good time, phoned to communicate findings and discuss potential next steps, and then delivered the repaired machine back to me.
A. L. in Hertfordshire Posted on 05/05/2021 , work completed 30/04/2021
The trader replied (on 10/05/2021)
Hi, so glad you found the service a success, as you are a valued customer to us, we will be here should you need us. Best regards All @ Computer Repair Herts.
Exceptional service. Highly recommended
Customer Service
Quality
Value
If you are unsure of a company to turn to when you need help and guidance, choose Computer Repairs Herts. Having previously paid and failed to repair my laptop with another company, Mark was exceptional in getting the job done. I would recommend him and the team without question. Honest, trustworthy, committed, incredible service - my experience with Computer Repair Herts means I would go straight to them in the future if I needed another repair.
Customer in Hertfordshire Posted on 01/05/2021 , work completed 08/04/2021
The trader replied (on 10/05/2021)
Hi Many thanks for your kind words, we all appreciate it. Best regards All @ Computer Repairs Herts