Endorsed by Which?

Computer Repair Herts

5.0

71 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Located in Ware Hertfordshire, Computer Repair Herts is a full-service computer repair organization, an expert in data recovery, laptop repair, computer repair, MacBook repair, and virus removal. With almost 10 years of experience, Computer Repair Herts has become the most popular choice among hundreds of people living in Hertfordshire. For computer or laptop repair, we believe in quality customer service by providing totally free estimates on every repair service. when you encounter a tech issue.you might sometimes get puzzled how to pack up your PC and take it to a computer repair shop,
Well, we are here to solve this problem totally. If you find your PC experiencing an issue you can benefit from our on-site computer repair service .We provide reliable computer repair services to homeowners and business's.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
  • More Services

    • laptop repair
    • tablet repair
    • pc repair
    • virus removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
71 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Friendly, fast and professional.
Customer Service
Quality
Value
When I called on Christmas Eve, in a pandemic, with a broken laptop it was a relief to be spoken to by someone who obviously knew their trade, their timescale limits and who offered reassurance, respect and realistic timeframe to solution. Having just collected my now fixed laptop 4 days after dropping it off I could not be happier. Mark and his team work hard and offer continued high level service even during a lockdown. I will use them again, but hopefully won't need to!
Customer in Hertfordshire Posted on 07/01/2021 , work completed 06/01/2021
Excellent service
Customer Service
Quality
Value
5 star service! Thank you so much to Mark & his team, you have gone above & beyond to get my sons pc up and running. Would not hesitate to use your company again & 100% recommend.
Customer in Hertfordshire Posted on 12/12/2020 , work completed 28/11/2020
Another excellent repair
Customer Service
Quality
Value
Another excellent repair to an old PC - knew where to find parts for old PCs - obtained the part, fitted it and returned the PC swiftly - seems to be working better than before.
Customer in Hertfordshire Posted on 10/09/2020 , work completed 04/09/2020
Super service
Customer Service
Quality
Value
Mark came out on a Saturday morning and got the PC running so we could use over the weekend. Next week he collected, reinstalled software and returned within half a day. Price agreed very reasonable and everything completed at the times arranged. Very highly recommended.
Customer in Hertfordshire Posted on 10/03/2020 , work completed 10/03/2020
Excellent service
Customer Service
Quality
Value
Contacted Mark on Monday afternoon to ask if he could visit to correct a problem of logging into email. At our convenience he visited on Tuesday afternoon and we talked through the problem and also minor problems. He left with machine saying he would return it next afternoon but again at our convenience Thursday morning was fine. As arranged machine returned with all problems solved. Service throughout was excellent, fast and efficient and he also offered other helpful advice all at a reasonable price. Ralph 27/02/2020
Customer in Hertfordshire Posted on 27/02/2020 , work completed 26/02/2020
Outstanding service
Customer Service
Quality
Value
We were very pleased with the work carried out by Mark and the team. We had a persistently "freezing" PC that ultimately required a new hard drive. The PC was collected and returned free of charge, the diagnostics were carried out free of charge, the hard drive was replaced (and all files satisfactorily cloned over) for the agreed price, and the RAM was even upgraded free of charge. All in all, an outstanding service.
Customer in Hertfordshire Posted on 21/01/2020 , work completed 21/01/2020
Slow AppleMac
Customer Service
Quality
Value
I emailed Mark on Thursday evening, he called Friday morning, picked up the computer Friday lunchtime, called me Friday afternoon to advise the action to take to resolve the problems with the computer, completed the work and delivered the computer back on Saturday lunchtime. I can not fault the service at all, friendly and professional, reasonable fees and an outstanding service. Computer is as good as new now and works quickly and perfectly, wouldn’t hesitate to recommend Mark. Top quality company 👍
Jos Posted on 30/10/2019 , work completed 26/10/2019
The trader replied (on 05/11/2019)
Hi Jos. Many thanks for reviewing the service you received from Computer Repair Herts. We really appreciate you taking the time to respond. Best Wishes from All at CRH
Incredible service, fast, efficient, friendly and reasonably priced
Customer Service
Quality
Value
I somehow managed to snap a hinge on my laptop, and was therefore unable to close or adjust the screen at all. I met with Mark less than 15 minutes after the phone call and he immediately told me what was wrong and how to fix it without being patronising. He also told me that it would be ready the next day and sure enough he dropped it off the next day. A month later and my laptop is absolutely perfect, no complications whatsoever. Can't recommend Mark and the team enough!
Lily Posted on 15/10/2019 , work completed 06/09/2019
1st Class service
Customer Service
Quality
Value
My MacBook Air was plagued with adware viruses and a local computer superstore wanted to wipe my hard drive and 10 -14 days to do it. Computer Repair Herts responded within one working day of my email, Mark came to my home, he patiently discussed the problem with me, took my laptop back to the workshop and delivered it back the before the end of the next day. No hard drive wipe, no data loss, and my machine is faster than I can remember! Excellent personal service. Highly recommended.
Julia Posted on 07/10/2019 , work completed 17/09/2019
Excellent and efficient service
Customer Service
Quality
Value
After a friendly phone call with a man called Mark I felt confident that computer repair herts was going to do everything they could to help solve the problems I was having with my laptops. Mark offered to collect and run a free diagnostic test on both the laptops which meant I didn’t have to leave my house for any of it. After finding out the problems I was further advised on what my next steps could be. I now have 1 working laptop back and the other one would of been too expensive and not worth repairing , which mark was also very honest about. Overall I’m very happy I chose computer repair herts as I believe I have found a reliable and trustworthy company that I will be recommending to my family and friends.
Emily Posted on 10/09/2019 , work completed 09/09/2019