Endorsed by Which?

Computer Repair Herts

5.0

72 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Located in Ware Hertfordshire, Computer Repair Herts is a full-service computer repair organization, an expert in data recovery, laptop repair, computer repair, MacBook repair, and virus removal. With almost 10 years of experience, Computer Repair Herts has become the most popular choice among hundreds of people living in Hertfordshire. For computer or laptop repair, we believe in quality customer service by providing totally free estimates on every repair service. when you encounter a tech issue.you might sometimes get puzzled how to pack up your PC and take it to a computer repair shop,
Well, we are here to solve this problem totally. If you find your PC experiencing an issue you can benefit from our on-site computer repair service .We provide reliable computer repair services to homeowners and business's.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
  • More Services

    • laptop repair
    • tablet repair
    • pc repair
    • virus removal

Customer reviews

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All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
72 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent and efficient service
Customer Service
Quality
Value
After a friendly phone call with a man called Mark I felt confident that computer repair herts was going to do everything they could to help solve the problems I was having with my laptops. Mark offered to collect and run a free diagnostic test on both the laptops which meant I didn’t have to leave my house for any of it. After finding out the problems I was further advised on what my next steps could be. I now have 1 working laptop back and the other one would of been too expensive and not worth repairing , which mark was also very honest about. Overall I’m very happy I chose computer repair herts as I believe I have found a reliable and trustworthy company that I will be recommending to my family and friends.
Emily Posted on 10/09/2019 , work completed 09/09/2019
An excellent Service
Customer Service
Quality
Value
This company offers an excellent service. All the repairs, maintenance and replacement of batteries on our Apple devices was completed promptly, efficiently and at a reasonable price. Mark was cheerful and obliging in his approach at all times, offering helpful advice and information when requested.
David, Hertfordshire Posted on 18/07/2019 , work completed 18/07/2019
Faulty laptop
Customer Service
Quality
Value
Having been frustrated by my laptop, I finally decided to get it fixed. Handing over your pc equipment to an unknown is a real worry in this day-and-age so I started searching for repairers in my local area. It didn't take me long to find details for Computer Repairs Herts. Local to me AND a Which? Trusted Trader. I contacted CRH and left a voicemail. Mark called me back directly and we chatted through the issue briefly. Mark arranged to collect the laptop later the same day. I was called as soon as CRH had identified the problem (faulty mousepad), I was told a new pad could be sourced and was given a price (not an estimate and included fitting). Mark updated me every step of the way and when there was an unforeseen delay, Mark kindly provided a temporary solution. Had the delay not occurred the turnaround time would have been totally acceptable. I am extremely happy with the totally trustworthy, efficient service CRH provide and would have no hesitation should I need their help again. I have rated the Value as 5/5 purely based on the trustworthy factor and cost of replacement, I did not compare the costs with other repairers.
Customer in Ware Posted on 01/07/2019 , work completed 01/07/2019
Very helpful and quick
I was having difficulties with my laptop and it was immediately looked over, fixed and returned to me all within the day! I am very satisfied with the helpful and friendly service I received, and I would definitely recommend the company 👍🏼
Customer in Hertfordshire Posted on 26/05/2019 (Reviewer did not use service)
Second Time I have used this Company.
Customer Service
Quality
Value
Can really recommend Mark and his team, very good, fast, and reliable service. Phoned Mark and explained problem about downloading updates, and overheating laptop, fully understood problem and collected laptop next day. Was returned fully repaired within 24 hours .
Customer in Hertfordshire Posted on 19/05/2019 , work completed 17/05/2019
The trader replied (on 22/05/2019)
Dear Kevin. Many thanks for taking the time to leave your feedback, we really appreciate it. Best Regards All at CRH
Responsive, knowledgeable and efficient
Customer Service
Quality
Value
An automatic Microsoft update created an issue with Office Products on my PC. A major inconvenience was quickly averted after a phone call to Mark. He recognised the issue and got his team to provide a solution the next day. Would highly recommend Computer Repair Herts to solve your computer problems.
Customer in Hertfordshire Posted on 21/03/2019 , work completed 18/03/2019
The trader replied (on 22/05/2019)
Thank you for your comments , it really helps us improve our service. Best regards All at CRH
Busted Graphics Card
Customer Service
Quality
Value
My Pc had a busted graphics card didn't know what to do, ask these guys for help and they came and collected my PC and ran a diagnostic on it for free letting me know what part I needed and how much it would be cost nad the time frame it would take. They kept to the time frame and delivered my fixed computer at a time suitable for me. Computer works fine and they even gave me back the old graphics card, very happy with the service and would use them again.
Customer in Hertfordshire Posted on 06/03/2019 , work completed 05/03/2019
Laptop repair
Customer Service
Quality
Value
When my laptop case needed repair, I received excellent service. The computer was collected from home within a few hours of my calling, the next day I was contacted with a price for the repair (which I accepted) and the repair was carried out that day. Once it had been fixed, the computer was returned to me at home, and it's working well. First-class service, at a sensible price. What more can I say.
Customer in Hertfordshire Posted on 16/02/2019 , work completed 09/02/2019
The trader replied (on 19/02/2019)
Hi,thank you for finding the time to leave your feedback , we are happy to help. All at CRH
Restoring faith
Customer Service
Quality
Value
It's so rare to find outstanding service these days that I felt I had to write a review to recommend Computer Repairs Herts. I tried to fix a broken power switch to my PC and ended up making the problem worse. I have a long commute and was finding it difficult to visit a shop to leave the unit with a technician. I contacted Mark and he not only offered to collect the PC from my home, he also offered to return it at a convenient time - with the repair carried out at a fair price. It was the kind of service which restores faith that there are genuine, helpful businesses out there if you look hard enough. Neil Roberts
Customer in Hertfordshire Posted on 01/02/2019 , work completed 23/01/2019
The trader replied (on 19/02/2019)
Hi Neil. Thank you for your comments, we really appreciate it, we are always here if you need us. All at CRH
They fixed my daughters Apple MacBook after drink spillage
Customer Service
Quality
Value
I am so pleased with the service we have been given. My daughter spilt lemonade on her Apple MacBook Air. Mark and the team managed to save her laptop. The service has been exceptional from collecting the laptop, communication, excellent value for money and then delivering it to our home. I would definitely use again.
Customer in Hertfordshire Posted on 29/01/2019 , work completed 26/01/2019
The trader replied (on 01/02/2019)
Hi Jayne. Many thanks for taking the time to leave your feedback. we are pleased to be of service to you. Regards All at CRH