Endorsed by Which?

Computer Repair Herts

5.0

72 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Located in Ware Hertfordshire, Computer Repair Herts is a full-service computer repair organization, an expert in data recovery, laptop repair, computer repair, MacBook repair, and virus removal. With almost 10 years of experience, Computer Repair Herts has become the most popular choice among hundreds of people living in Hertfordshire. For computer or laptop repair, we believe in quality customer service by providing totally free estimates on every repair service. when you encounter a tech issue.you might sometimes get puzzled how to pack up your PC and take it to a computer repair shop,
Well, we are here to solve this problem totally. If you find your PC experiencing an issue you can benefit from our on-site computer repair service .We provide reliable computer repair services to homeowners and business's.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
  • More Services

    • laptop repair
    • tablet repair
    • pc repair
    • virus removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
72 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Windows 10 corruption repair
Customer Service
Quality
Value
After a recent update my profile was corrupted and system only loaded in safemode. Phoned CR Herts before 10am two days ago, Mark collected the pc . I received a call from the technician that afternoon to go through the symptoms. He called the following afternoon all done and up and running. Mark returned the machine this morning and waited for me to 'test drive' . All done in a fast turnaround, polite no nonsense. Recommended.
Customer in Hertfordshire Posted on 25/01/2019 , work completed 25/01/2019
The trader replied (on 19/02/2019)
Dear Mr Freeman. Thank you for leaving your feedback, we are glad to be of service . Warm Regards All At CRH
Replacement Laptop Keyboard
Customer Service
Quality
Value
Great customer service & value for money. Very prompt at replying to my queries and then at replacing & fixing my keyboard. All staff I had interaction with were very friendly, helpful & knowledgeable. Their repair shop is in Waltham Cross & offices are in Ware. I would highly recommend.
Customer in Hertfordshire Posted on 12/12/2018 , work completed 07/12/2018
The trader replied (on 02/01/2019)
Hi. Many thanks for taking the time to leave your feedback, we really appreciate it.
Fast professional efficient service
Customer Service
Quality
Value
Phoned regarding start up problem with computer. Mark Burgess answered the phone in a polite and professional manner. Was happy to come out the following morning. Arrived on time and not only fixed the problem but also took the time to explain what the problem had been and suggestions that may resolve the issue if reoccurred. A very speedy and efficient service and would 100% recommend this trader to others.
Customer in Hertfordshire Posted on 04/12/2018 , work completed 04/12/2018
The trader replied (on 19/12/2018)
Dear Sir Thank you for taking the time to leave some feed back we really value your comments. Seasons greetings from all at Computer Repair Herts
Rapid Turnround
Customer Service
Quality
Value
First class service. My laptop had a problem with a Microsoft update and after wasting several hours on the phone to Microsoft I contacted Computer Repair Herts. Mark gave me an estimate and picked up the machine the same morning of my call. It was hoped the laptop would be ready on the Monday after the weekend and after a call soon after 09:00 a.m. Mark brought it back to my home before 10:00a.m. Laptop now back in operation without any difficulties. Would certainly recommend Mark and Computer Repair Herts. David Holtby,Hoddesdon
David Holtby Posted on 03/12/2018 , work completed 03/12/2018
The trader replied (on 19/02/2019)
Dear Mr Holtby. Many thanks for finding the time to leave your comments. We really appreciate it. Regards from All at CRH
Very knowledgeable and reassuring
Customer Service
Quality
Value
I cannot speak highly enough of Mark and the service provided by Computer Repairs Herts. I had been a victim of fraud and was very upset. Mark was fantastic and had assessed and cleaned my computer in three days. He was flexible about delivery and collection of the computer . Most impressive was his understanding, reassurance and support which helped me to process what had happened and how to prevent it happening again. It has restored my faith in the IT industry to know that there are people like Mark around.
Customer in Hertfordshire Posted on 02/12/2018 , work completed 23/10/2018
The trader replied (on 19/02/2019)
Hi . Thank you for your comments, we are always here to help. Regards All at CRH
Great work and fast
Customer Service
Quality
Value
New hardrive as agreed in quote and budget. Happy I used trusted traders. Mark left clear contact info to speak further if needed . Currently, we would use Mr Casini without hesitation .
Riley Posted on 22/11/2018 , work completed 22/11/2018
The trader replied (on 19/02/2019)
Hi, Mary thanks for for all your kind words. We really welcome your feedback. Warm Regards All at CRH
MAC & PC Saved
Customer Service
Quality
Value
A fantastic service from Mark and his team. They recovered all my data from a dead Laptop onto an external drive so I could use it on a new Laptop. They then backed up (Cloned) my old iMac, repairing its dying hard drive in the process, then replaced the drive and supplied me with a bootable external drive as a backup. I cannot fault the service I received, the work was done to time and within budget and I was kept informed at every stage so there were no unpleasant surprises!
Customer in Hertfordshire Posted on 22/11/2018 , work completed 08/11/2018
The trader replied (on 19/12/2018)
Dear Mr Starling. Many thanks for taking the time to leave your feedback, we appreciate your comments. Seasons greetings from all at Computer Repair Herts
Fantastic!
Customer Service
Quality
Value
Mark has helped me with my laptop twice. Both times have been extremely efficient, and the second time, my laptop was collected the same morning I emailed in. I have always been kept up to date and my laptop was collected and dropped back at my home. Great service, highly highly recommend!
Ambergrace Posted on 31/10/2018 , work completed 31/10/2018
The trader replied (on 19/12/2018)
Dear Amber. Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Efficient, Friendly service - no complaints!
Customer Service
Quality
Value
My laptop suddenly stopped working; found these guys through google and don't regret it!! Can't fault the service or the speedy pick-up & delivery! My laptop is fixed and I'm a very happy customer!
lhmunn Posted on 27/10/2018 , work completed 27/10/2018
The trader replied (on 19/12/2018)
Hi. Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts
Very friendly and helpful, quick service
Customer Service
Quality
Value
I recently had an automatic update on Windows 10 which resulted in not being able to open any Microsoft programs. This seemed to be a common problem and nothing on the Microsoft website was helpful. I knew I couldn't tackle this myself and found Mark at Computer Repairs. He responded to my message on his voicemail within a couple of hours and came to see me the same day. He was really helpful, informative and reassuring. Within a couple of days he returned my PC and everything is fully operable again and he has given me great advice for the future. I would recommend Mark and his company to anyone.
Elaine Posted on 26/10/2018 , work completed 26/10/2018
The trader replied (on 19/12/2018)
Dear Elaine Many thanks for taking the time to leave your feedback, we really value your comments. Seasons greetings from all at Computer Repair Herts